A community-focused credit union in Toronto is seeking an Account Manager for Construction Financing. This role involves developing new business, managing client relationships, and contributing to risk objectives. Ideal candidates will have a degree in Business or Finance and relevant experience in the financial sector. Competitive salary starting at $69,956 with opportunities for growth and development.
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A vibrant credit union in Ontario is seeking a part-time Member Service Representative to enhance customer satisfaction through outstanding service and support. Candidates should possess strong communication skills, a desire to learn, and at least two years of experience in customer service or banking environments. Responsibilities include cash handling, solving Member issues, and promoting services. The position offers a starting hourly rate of $20, with part-time hours of 21-25 per week.
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A leading financial institution is seeking a Credit Manager for Business Banking and Specialized Lending. The successful candidate will be responsible for adjudicating loans, ensuring compliance with credit policies, and maintaining Member satisfaction. Candidates should have a Bachelor’s degree, extensive experience in credit adjudication, and strong analytical abilities. This full-time role encompasses a competitive salary and the opportunity to make a significant impact in a vibrant team environment.
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Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™. DUCA ( is distinguished for the following: Positive, un‑big bank like service experience delivered through Member‑facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in‑branch—DUCA is accessible 24/7 A community philosophy of "profits with a purpose" culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B‑Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Account Manager, Commercial Banking (12 month contract) DUCA is looking for an Account Manager, Commercial Banking to join our growing team! Job Summary The Account Manager will be responsible for developing new business and managing a loan portfolio and client relationships, in both term and construction financing, as well as helping DUCA achieve its risk objectives and financial targets. Key Accountabilities and Duties Develop and maintain a profitable commercial real estate portfolio of loans valued between $5MM-$20MM which include term real estate loans, construction financing and participations in loans led by other credit unions or FIs. Source new loan applications by soliciting existing and potential clients and other financial intermediaries. Review and underwrite commercial credit applications providing products and services which meet the Members needs while adhering to DUCA’s lending policies and practices. Actively monitor the loan portfolio to ensure accounts are operating as authorized and take measures necessary to remedy non-performing assets. Occupational Experience and Educational Requirements Completion of university degree in Business, Finance, or a related field. Minimum of 3-5 years’ experience in a relationship management or related role in financial services. Proficiency in MS Office Suite with strong knowledge of Excel. Knowledge, Skills and Attributes Experience with financial analysis of construction loans for residential/commercial development and other interim financing. Experience with financing for special use properties such as hotels, senior and/or student residences. Computer literate, high proficiency in excel. Problem solving and issue resolution skills. Effective team player and ability to work well within a group setting. Developed negotiating and influencing skills. Working Conditions Regular travel within Ontario required for site visits and to meet with clients. Department Commercial Lending Primary Location Corporate Office - 5255 Yonge Street, North York, M2N 6P4 Employment Status Full-Time (12 month contract) Hours per Week 38 Salary The annual salary range for this position starts at $69,956. Actual annual base salaries will vary depending on relevant job‑related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies 1 Equal Opportunity Employer DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ . DUCA ( is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Mobile Mortgage Specialist We are looking for a Mobile Mortgage Specialist in Niagara Falls / Niagara-on-the-Lake! A mortgage professional who thrives in an entrepreneurial setting. Self-motivation is second nature to you, in not only accomplishing but exceeding your goals. You put your Clients first, always going above and beyond, enabling them to secure their homes and their futures. You take pride in leveraging, developing and nurturing relationships with your Clients, colleagues and communities. Trust, integrity, and accountability are key pillars to your success and are highly valued by you. What we offer to our Mobile Mortgage Specialist Competitive best in class commission compensation plan (75bps -100bps on closed/funded mortgages) * as of today, subject to change Guaranteed base salary for the first 3-months of employment and then a 100% commission structure Employer paid benefits Dedicated underwriting team Partner referral program that pays up to 25 bps on all funded deals, no funding minimum! Fully digitized loan origination systems Full support from highly engaged management and Senior Leadership teams Job Purpose & Summary The Mobile Mortgage Specialist utilizes consultative selling skills to originate residential mortgage and home equity loans from real estate agents, home builders, lawyers, accountants, financial planners and other centres of influence. The Mobile Mortgage Specialist plays a key role in helping new DUCA members achieve their goal of home ownership by providing an exceptional level of service and advice while executing against business plan objectives. Key Accountabilities & Duties Proactively create opportunities to engage in client focused home financing conversations with the goal of bringing new Members to DUCA. Prospect new and existing referral sources for residential mortgage leads using consultative selling techniques and by offering DUCA’s unique suite of products. Meet with new Members at their convenience and submit relevant financial information and documentation to the credit adjudication team. Monitor overall results and review progress against activities and sales goals. Provide sounds credit recommendations and solutions catered to individual needs of new Members. Participate in regular coaching sessions and monthly objectives setting. Identify new member financial needs and cross sell opportunities and provide appropriate solutions. Complete and process all work within guidelines and in accordance to compliance, audit, policies, and procedures Occupational Experience & Education Requirements Mortgage industry or financial services knowledge in a customer facing role. Flexible to travel and work variable hours in a fast faced and competitive marketplace. Results-driven individual and comfortable working independently. A minimum of two years’ previous financial services experience preferred. Knowledge, Skills & Attributes Solid knowledge of residential mortgages and financial services in a sales/service capacity. Well-developed communication and interpersonal skills including the ability to actively listen, connect and respond in a confident manner. Comfortable meeting new people and presenting to a varied audience. Ability to engage and connect with new prospects, referral sources and centers of influence. Highly motivated and confident with strong prospecting and networking skills. Highly developed customer and relationship management skills with ability to negotiate and influence. Passionate about providing excellent Member service and helping others to achieve their goals Strong business acumen and financial industry knowledge Proven sales skills Experience using Microsoft Office suite of products Experience using Loan Originating System (LOS), or other related software considered an asset Working Conditions Frequent travel throughout designated region Department: Retail Sales Primary Location: Various - Mobile Employment Status: Full-time Hours per Week: 38 Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
A financial services provider in Toronto is seeking a Business Banking Account Manager to deliver exceptional service to small business owners. You'll be responsible for managing portfolios, providing financial advice, and developing new business opportunities. Ideal candidates will have a strong business acumen, experience in lending, and excellent relationship management skills. A collaborative work environment and multiple opportunities for growth await you.
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A leading credit union in Ontario is seeking a Mobile Mortgage Specialist. This role requires exceptional consultative selling skills to help clients secure mortgages while providing excellent customer service. The ideal candidate will have a minimum of two years in financial services and strong relationship management capabilities. Competitive compensation and a collaborative environment await those who value trust and integrity.
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A leading credit union in Toronto is seeking a Full-Time Member Service Representative to deliver exceptional service to Members. You will be responsible for transaction processing, identifying financial needs, and promoting services while ensuring every Member feels welcomed. The role requires excellent communication skills, cash handling experience, and a passion for customer service. Competitive annual salary starting at $40,634 with opportunities for growth and development.
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Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ . DUCA ( ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of "profits with a purpose" culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA’s designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives.Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Mobile Mortgage Specialist We are looking for a new Mobile Mortgage Specialist in Guelph! A mortgage professional who thrives in an entrepreneurial setting. Self-motivation is second nature to you, in not only accomplishing but exceeding your goals. You put your Clients first, always going above and beyond, enabling them to secure their homes and their futures. You take pride in leveraging, developing and nurturing relationships with your Clients, colleagues and communities. Trust, integrity, and accountability are key pillars to your success and are highly valued by you. What we offer to our Mobile Mortgage Specialist Competitive best in class commission compensation plan (75bps -100bps on closed/funded mortgages) as of today, subject to change Guaranteed base salary for the first 3-months of employment and then a 100% commission structure Employer paid benefits Dedicated underwriting team Partner referral program that pays up to 25 bps on all funded deals, no funding minimum! Fully digitized loan origination systems Full support from highly engaged management and Senior Leadership teams Job Purpose & Summary The Mobile Mortgage Specialist utilizes consultative selling skills to originate residential mortgage and home equity loans from real estate agents, home builders, lawyers, accountants, financial planners and other centres of influence. The Mobile Mortgage Specialist plays a key role in helping new DUCA members achieve their goal of home ownership by providing an exceptional level of service and advice while executing against business plan objectives. Key Accountabilities & Duties Proactively create opportunities to engage in client focused home financing conversations with the goal of bringing new Members to DUCA. Prospect new and existing referral sources for residential mortgage leads using consultative selling techniques and by offering DUCA’s unique suite of products. Meet with new Members at their convenience and submit relevant financial information and documentation to the credit adjudication team. Monitor overall results and review progress against activities and sales goals. Provide sounds credit recommendations and solutions catered to individual needs of new Members. Participate in regular coaching sessions and monthly objectives setting. Identify new member financial needs and cross sell opportunities and provide appropriate solutions. Complete and process all work within guidelines and in accordance to compliance, audit, policies, and procedures Occupational Experience & Education Requirements Mortgage industry or financial services knowledge in a customer facing role. Flexible to travel and work variable hours in a fast faced and competitive marketplace. Results-driven individual and comfortable working independently. A minimum of two years’ previous financial services experience preferred. Knowledge, Skills & Attributes Solid knowledge of residential mortgages and financial services in a sales/service capacity. Well-developed communication and interpersonal skills including the ability to actively listen, connect and respond in a confident manner. Comfortable meeting new people and presenting to a varied audience. Ability to engage and connect with new prospects, referral sources and centres of influence. Highly motivated and confident with strong prospecting and networking skills. Highly developed customer and relationship management skills with ability to negotiate and influence. Passionate about providing excellent Member service and helping others to achieve their goals Strong business acumen and financial industry knowledge Proven sales skills Experience using Microsoft Office suite of products Experience using Loan Originating System (LOS), or other related software considered an asset Working Conditions Frequent travel throughout designated region Department: Retail Sales Primary Location: Various - Mobile Employment Status: Full-time Hours per Week: 38 Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™. DUCA ( is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Member Service Representative DUCA is currently looking for a Full-Time Member Service Representative to join our dynamic Willowdale branch! The Member Service Representative (MSR) is passionate about delivering outstanding service to customers, known as Members. We are looking for driven, organized individuals who thrive on interacting with Members, and are committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives. Branch Hours Mon to Wed: 9:30 am to 5:00 pm Thur: 9:30 am to 7:00 pm Fri: 9:30 am to 5:00 pm Sat: 9:30 am to 1:00 pm Job Purpose & Summary The MSR provides outstanding Member experience and service that is accurate, timely, and efficient. As a team player, the MSR thrives in an environment where partnering to deliver stellar solutions is top of mind. This role is ideal for someone who loves to juggle multiple priorities, and above all, is passionate about representing DUCA on the front line with a smile; greeting members when they arrive and ensuring every Member feels welcomed and recognized. MSR’s help uncover opportunities where DUCA can better help existing and potential Members, with our fantastic array of banking solutions and services. Once they identify the opportunity, the MSR figures out who can best help the Member whether it be themselves or a DUCA advisor (Financial Services Officer). The MSR will always follow up to ensure the Member was taken care of. As for the day‑to‑day responsibilities, the MSR will maintain cash balances, list and balance outgoing cheques, and balance all daily transactions. The MSR will ensure they are aware of, and adhere to, operating procedures and policies to safeguard the assets of the organization and the member. Assists Branch to achieve Branch growth, targets, satisfactory compliance/audit Key Accountabilities & Duties Delight each Member by providing outstanding service (both at the front counter and by phone), answering inquiries, and always striving to increase Member satisfaction Promote DUCA’s full range of services by explaining benefits and features of DUCA solutions, open new Member accounts, and make quality referrals to an advisor through proactive probing Make outbound awareness and service follow up calls to Members as well as proactive outbound calls to book advisor appointments Handle Member requests for deposits, withdrawals, transfers, and other routine transactions Identifies and fulfills Members’ financial service needs, e.g. cashing and certifying cheques, processing bill payments, ordering cheques, buying/selling foreign currencies, and processing wires, RRSP and term deposit transactions, as well as assisting Members get a debit card Having up front dialogue with members to uncover financial needs with a talent for "opportunity spotting" Solves Member issues using standard procedures and knows when to elevate non-standard issues, if Remains current and up to date on DUCA products, services, operational, and risk policies and procedures. Participates in local market business development opportunities and community involvement. Assists with counting large cash deposits. Completes general office duties, processing and administration as required Occupational Experience & Education Requirements High School Diploma or equivalent (Undergraduate degree or equivalent preferred) Experience working with and handling cash Strong knowledge of computer systems Two years’ experience helping Members or customers in either a bank or credit union environment, preferred Previous experience with sales is considered an asset Knowledge, Skills & Attributes You have a desire to learn and grow Passion for working directly with Members and customers, finding ways to surprise and delight Committed team player, demonstrating your enthusiasm for your job and Member every day Multi-tasker who can organize and prioritize other work while putting the Member first Excellent interpersonal and communication skills, both verbal and written Strong attention to detail with ability to make decisions and provide friendly and personable service Strong administration, organizational, planning and time management skills Department: Willowdale Primary Location: 5290 Yonge Street, Toronto, Ontario , M2N 5P9 Employment Status: Full-Time Hours per Week: 38 Salary: Theannual salaryfor this position starts at$40,634. Actual salary will vary depending on relevant job‑related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
