Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
Company Info: With clients across North America, throughout multiple industries, FMX is devoted to delivering innovative IT Service Management(ITSM) and Enterprise Service Management(ESM) solutions that meet the unique needs of our clients. FMX Solutions is a trusted partner in transforming IT and Enterprise Service Management with the Atlassian System of Work and EasyVista solutions. Our team of experts is committed to delivering practical and effective solutions focused on ITSM best practices to benefit clients as they achieve success through improved efficiency and productivity. Our 20-year journey has been one of sustained growth, and we look forward to forging ahead as the future of technology and business continues to evolve and change. What You’ll Do: An Atlassian Consultant helps organizations implement, customize, and optimize Atlassian tools including Jira, Confluence, JSM, Jira Align, etc. to solve business challenges. Key responsibilities include assessing client needs, configuring workflows, migrating to the cloud, integrating third-party applications, providing training, and improving processes. This role requires a strong understanding of Atlassian products, problem-solving skills, and experience with agile and ITSM methodologies. Key responsibilities Client Consultation : Partner with clients to assess business needs and identify opportunities for improvement. Implementation & Customization : Configure and tailor Atlassian products (Jira, Confluence, JSM, Bitbucket, etc.) to align with client requirements. Process Optimization : Guide clients in optimizing workflows and transforming processes to maximize efficiency. Technical Support : Provide troubleshooting, maintenance, and ongoing support for Atlassian Cloud environments. Migration Support : Lead and support cloud migration initiatives, particularly from on-premise and Data Center to Atlassian Cloud. Training & Coaching : Deliver training sessions and coach client teams to ensure effective use of Atlassian tools. · Solution Architecture : Design, document, and oversee the implementation of scalable, high-level solutions.
What Qualifications You Will Need: 3+ years of hands-on experience with Atlassian products (Jira, Confluence, JSM Bitbucket) Atlassian Certified Professional: ACP 120 Required, ACP 620 Preferred 3+ years of experience managing Atlassian cloud migrations 5+ years in enterprise, customer-facing roles such as consulting or technical leadership Proven experience in project management and solution implementation Familiarity with ITSM frameworks (e.g., ITIL) and/or DevOps practices Strong understanding of Agile methodologies Exceptional analytical, problem-solving, and communication skills Experience with related enterprise tools and integrations Commitment to continuous learning and staying current with platform developments Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience preferred)
What You Will Enjoy (Upon Conversion): Attractive competitive compensation. Health Benefits. A 401K Retirement Plan with a 6% company match. A PTO Policy (combined vacation and sick time) that offers 4 weeks during the first year of tenure with FMX, increasing to 5 weeks after one year. A generous paid holiday schedule. Remote Workplace. A welcoming, supportive and talented team.
Thank you for your interest! FMX is an Equal Opportunity Employer.
