Overview Software Developer – One year contract at Ricoh Canada Production Print. Ricoh's Global Solutions Engineering (GSE) group is expanding its scanning and image processing development team in Kitchener and has an opening for a Software Developer. GSE is part of the Software Development Center Americas, working with global teams developing software products used by customers ranging from small businesses to global enterprises. The team focuses on delivery and implementation for the Americas market. Solutions are based on scalable server architectures and are primarily implemented in Java. Responsibilities Independently analyze business requirements and evaluate third-party libraries to provide recommendations on the technical approach for desired functionality. Prepare for functional specifications and perform detailed technical designs. Implement applications with consideration of reliability, scalability, and high performance. Develop test cases and perform unit testing. Perform application maintenance and support of client solutions. Participate in database design and development. Collaborate with team members and communicate effectively to achieve project goals. Qualifications Education: University degree or college diploma, preferably in Computer Science or an equivalent field. Experience: Java; knowledge of networking protocols (HTTP, XML, JSON, SOAP, REST); scan/image processing knowledge; C++/C# is an asset; 2+ years of relevant software development experience. About Us Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information to unlock potential in every organization. Benefits Select medical, dental, life, and disability insurance coverage that fits your needs. Retirement plan with company matching contributions. Tuition assistance programs for education. Paid vacation time and paid holidays annually. Other benefits to support health, wellness, and ongoing personal and professional development. Additional Details Seniority level: Entry level Employment type: Contract Job function: Engineering and Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr
Overview The Ricoh Graphic Communications (RGC) Production Solutions Consultant/ Production Solutions Sales Specialist is responsible for driving sales activity focused on Ricoh's production print, software and services portfolio in all applicable markets. Working with the designated sales teams, you will be responsible for developing and managing relationships with customers and partners to drive hardware and software sales within your region. As the subject matter expert, your core focus is on helping customers by understanding their pain points and building a customized solution to help them achieve their objectives. Success will be measured on the sales growth within their territory and the ability to ultimately meet or exceed their assigned sales targets. Responsibilities Achieve assigned sales targets through field activity in all applicable business channels for the RGC portfolio Work with all levels of the sales management and sales representatives to prospect new account opportunities and provide levels of service to maintain existing ones Provide regular updates to sales forecast and funnel management through Ricoh's CRM solution Effectively demonstrate Ricoh's core RGC offerings to customers at all levels as needed Support in-field sales representatives with training and coaching on an ongoing basis. Training would be focused on (but not limited to) prospecting and opportunity identification for the commercial print business Coordinate new RGC product launches and training for your assigned core sales teams as required Responsible for implementing marketing and program support as required Work closely with Ricoh's RGC Marketing team to give insight and feedback on effective communication with the RGC prospective client Participate in a program of self-development with the objective of achieving expert status on Ricoh's hardware, software and associated services Travel to reach customers and sales reps in other regions Other duties as assigned by manager Qualifications (Education, Experience And Certification) Post-Secondary Education in a business-related discipline A minimum of relevant/related experience of 5+ years sales experience in a B2B environment Exceptional interpersonal and relationship management skills Self-driven individual Commercial print or graphics art industry experience is an asset Knowledge & Skills Strong verbal and written communication skills a must Technical understanding and an analytical approach to things Ability to work in a fast-paced environment with minimal supervision Goal-oriented individual with strong time management skills Team player able to work with others Customer-service focused Other Requirements Requires a valid driver’s license and reliable transportation (and auto insurance coverage per Ricoh's policy) Some travel within Canada will be required About Us Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest In Yourself At Ricoh, you can: Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development. Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT Services and IT Consulting #J-18808-Ljbffr
Human Resources Business Partner Human Resources Business Partner is responsible for providing strategic HR support to the management teams of assigned business functions by identifying and coordinating the appropriate HR resources to support business initiatives. Human Resources Business Partner evaluates, recommends and implements strategies to enhance organization performance, leadership effectiveness, team member engagement, diversity and inclusion and talent management. Human Resources Business Partner champions effective change management for business initiatives and functions as a thought leader in collaboration with the business. Job Description Human Resources Business Partner (HRBP) is responsible for providing strategic HR support to the management teams of assigned business functions by identifying and coordinating the appropriate HR resources to support business initiatives. The HRBP evaluates, recommends and implements strategies to enhance organization performance, leadership effectiveness, team member engagement, diversity and inclusion and talent management. The HRBP champions effective change management for business initiatives and functions as a thought leader in collaboration with the business. Responsibilities Develop in depth knowledge of the business both strategically and operationally in order to provide consultation to the managers within the client groups; Support the business with Change Management, Team Development programs, Succession Planning and Talent Development Plans, Employee Engagement, Rewards & Recognition and the development of Ricoh's Culture and Values in the workplace; Drive execution of Human Capital requirements with a blend of leadership and influence; Partner with cross-functional teams to integrate AI into people practices in a responsible and human-centered way; Provide feedback to Management and/or COE regarding Business Unit training, learning and development needs; Collaborate with talent acquisition on future capability requirements; Participate in National, Local and Commercial customer-facing engagements; Champion organizational change initiatives; Educate, analyze and reinforce our total rewards philosophy; Support and facilitate strategy execution with the Business Unit leadership; Collaborate, cascade and execute corporate initiatives (Diversity and CSR, Ricoh Way); Function as a Corporate Contributor, supporting COE initiatives (pilot programs, committees, task forces, vendor review/recommendation); Leverage technology and business intelligence data to identify macro trends; conduct external benchmarking; Recommend and develop innovative, action-oriented solutions; Other duties as assigned by manager. Education & Experience Bachelor's degree in related field preferred; Minimum of 5 years of progressive human resource experience. Skills Experience partnering with Sr. Level leaders in a complex, matrix environment; Experience collaborating with Functional HQ COE; Experience in setting goals by defining and prioritizing specific, realistic objectives; Preference would be given to candidates who have experience/training in using AI tools; Experience in dealing with interpersonal conflict, stressful work conditions and rejection by coping in a mature, problem solving, solution-oriented manner; Proven track record of relationship building with internal and external customers; Delegating and executing initiatives through team members; Exemplary customer services skills; Ability to explain or interpret issues in a tactful, sensitive, yet convincing manner; Ability to explain complex detailed materials to all levels, managers and employees alike; Ability to coach senior managers in the resolution of people issues; Ability to appropriately represent company at internal/external events; Demonstrated accomplishment of commitments towards goals and objectives by motivating others; Ability to motivate individuals and groups by creating a positive work environment; Able to understand internal and external customers by interpreting verbal and non-verbal behavior; Independent judgment by making sound, justifiable decisions and taking action in solving problems; Excellent oral communication skills by clearly presenting information through the spoken word in positive and negative circumstances; Ability to utilize standard software applications. About Us Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest In Yourself Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development. #J-18808-Ljbffr
Overview The Catering Lead will provide day-to-day leadership and direction to the Hospitality team and assist in routine to complex matters. They are responsible for creating an exceptional client experience and serve as a role model in delivering service, quality and meeting the needs of internal and external clients. This role may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. Responsibilities Oversee inventory management, ensuring the kitchen, conference center and coffee rooms are well stocked Ensure exceptional client service for all events, including coordinating meeting requirements, prompt delivery of food, beverage and catering needs, coordinating staff schedules with events and familiarity with boardroom technology Track sales and manage daily reports Review receipts, cash records and cash log sheets to assure accuracy Ensure tidiness and regular maintenance and sanitation of equipment in the kitchen, lounge and coffee rooms Train and monitor team's utilization of operational procedures for POS systems and registers to efficiently process orders Work with Event Specialists to ensure exceptional service for all on-site client service events Maintain food safety certification May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail Other duties as assigned by manager Qualifications High School Diploma or GED Minimum of 4 years experience in a food services, catering role, hospitality or event planning role; supervisory experience preferred Food Safe Certification Certification required to serve alcohol (eg. Smart Serve in Ontario) Skills Applied knowledge of accepted food service industry standards with regard to food sanitation, handling and preparation, food and beverage set-up and service Must be able to work flexible hours - including evening and weekends Ability to work in a fast-paced, high-pressure environment Strong attention to detail and the ability to work under pressure Strong verbal and written communication skills, with the ability to exercise discretion and good judgement Possess excellent co-ordination, organizational, interpersonal and problem-solving skills Excellent multi-tasking skills and adaptability to change Service oriented Ability to work as a team or independently Strong computer skills with Microsoft Applications Ability to regularly lift and push objects up to 30 lbs About Ricoh Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. Benefits Select the medical, dental, life, and disability insurance coverage that fits your needs Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions Tuition assistance programs Paid vacation time and paid holidays annually Additional benefits to support health and wellness, and ongoing professional development Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries IT Services and IT Consulting #J-18808-Ljbffr
A leading technology solutions provider in Kitchener is seeking a Software Developer for a one-year contract. The role involves analyzing requirements, implementing applications primarily in Java, and collaborating with a global team. Ideal candidates have a degree in Computer Science and at least 2 years of experience in software development. Benefits include medical coverage, retirement plans, and tuition assistance.
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Overview Field Service Technician / Senior Field Representative, Technology Services - Downtown Toronto Territory. The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Responsibilities Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs. Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices. Manages territory, inventory and customer relationships. Achieves expected productivity levels associated with assigned workload and level of experience. Completes technical training on new equipment as assigned. Other duties as assigned by manager. Maintains and manages own parts inventory with a high degree of accuracy. Adheres to territory back-up plans. Completes all required administrative tasks in an accurate and timely manner. Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed. Maintains productive, professional relationship with all customer and company personnel. Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices. Completes technical training on new equipment as assigned. Qualifications Post-Secondary Education in the area of technical specialization 3 years related experience including a minimum of 2 years as an Associate Service Technician Knowledge, Skills And Abilities Requires an excellent working knowledge of electro-mechanical devices and electronics Strong interpersonal and verbal communications skills Requires "solid" knowledge of assigned equipment Skilled methodical approach to resolving problems Excellent customer service skills including ability to follow up to ensure closure of issues Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications High degree of mechanical aptitude, highly focused and driven to learn Ability to work independently, as part of a team and take initiative to improve the customer experience Strong attention to detail and good visual skills for assessing image quality Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations Ability to act diplomatically in a professional corporate environment Be highly organized with excellent time management Continuously upgrading knowledge of Ricoh products Other Requirements Requires a valid driver’s license and, as applicable, a minimum level of auto insurance coverage per Ricoh policy for positions utilizing personal vehicles while for company business. Extensive daily travel in an automobile between customer locations is usually required. Assignment of a walking territory within a limited urban area would require extensive travel by foot. Shift work, overtime, stand-by and/or on-call may be required. Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment (e.g., computers, controllers, color laser copiers, projectors). Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level. Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations. A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components. About Us Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive a high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest In Yourself At Ricoh, you can: Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health and wellness, and ongoing personal and professional development. #J-18808-Ljbffr
A leading provider of digital workplace solutions is seeking a seasoned Manager, Sales (Public Sector) to lead and develop a high-performance sales team. This role emphasizes value-based selling and operational discipline in sales cycle management. Candidates should have a university education, 8+ years of experience in Process Automation or software, and strong skills in team leadership and communication. Competitive benefits and a full-time position are offered.
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A leading technology services provider in Toronto is seeking a Field Service Technician to service and repair multi-functional devices at customer locations. The ideal candidate will have a Post-Secondary education in a technical field and at least 3 years of experience, including 2 years as an Associate Service Technician. Strong interpersonal skills and mechanical aptitude are essential. This role requires extensive travel and may involve physical exertion.
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Role Overview Manager, Sales (Public Sector) is a seasoned sales and operations leader responsible for designing, recruiting, developing and leading a high-performance sales team with consultative selling skills and technology expertise. The role focuses on value‑based selling, technology services, and operationalizing disciplined sales cycle management, forecasting, and pricing. Responsibilities Strategic Sales Operations and Team Leadership (60%) – support the development, leadership and execution of the sales strategic plan, establish coverage models and territories, and lead the team in building trusted advisor relationships. Lead the team in developing and executing account strategies, preparing proposals, negotiating contracts, and maintaining pricing integrity. Support sales with solution training and pre‑sales support for Microsoft solutions. Work with operations to manage client expectations, resolve escalations, and maintain GP levels within current sites. Monitor and report on sales performance metrics, set activity measures, and provide coaching and mentorship. Support corporate initiatives, marketing collateral, and represent the company at events. Contribute to the creation of new solutions and strategies for market growth. Qualifications Education: University or College education with 8+ years of experience and proven success in Process Automation or software. Skills and Competencies: Excellent visual, verbal and written communication; team player; self‑starter; creative problem solver; work under short deadlines; conflict management; ability to achieve results; strong understanding of Automation, AI, advanced capture, and business process outsourcing. About Us Ricoh is an integrated solutions provider that empowers digital workplaces. We deliver services, solutions and technologies that create outstanding customer experiences and drive business success worldwide. Join our passionate, purpose‑driven team to help shape the future of high‑performance culture. Benefits Medical, dental, life, and disability insurance coverage. Retirement plan with company matching contributions. Employee tuition assistance programs. Paid vacation time and holidays annually. Other benefits for health and wellness, and ongoing personal and professional development. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries IT Services and IT Consulting Location Toronto, Ontario, Canada Referrals increase your chances of interviewing at Ricoh Canada Production Print by 2x. #J-18808-Ljbffr
Digital Automation Technician / Specialist, Automation Systems Location: Woodstock, ON The Digital Automation Technician works within a designated Service Advantage Partner location as a resident on‑site Service Technician, servicing and repairing a variety of Partner‑sold equipment at customer locations. This front‑line role involves performing robotic, workstation, and partner structure preventive and break‑fix maintenance while managing priorities across all daily activities. Job Duties and Responsibilities Perform repair of automation equipment, bots, or systems utilizing mechanical, electronic, electro‑mechanical, and robotics skills. Demonstrate a high level of proficiency in their area of expertise and take on a lead/coordinator role as needed. Carry out a full range of servicing and repair procedures including diagnostics, inspection, operation, installation, preventive maintenance, removal, and retrofits for highly complex automation systems. Conduct automation system triage, address hardware failures, and resolve system issues. Diagnose problems using repair manuals or parts catalogs; utilize hand tools, power tools, hoists, and other equipment. Provide second‑level technical support to other technicians. Identify repair needs to eliminate ongoing and future failures. Adhere to established processes and maintenance procedures to meet Service Level Agreements. Achieve customer Key Performance Indicators for scheduled maintenance and system uptime. Document maintenance activities in the client’s Maintenance Management System. Perform preventive maintenance on customer automation systems, ensuring safety, proper functionality, inspection, cleaning, and repair. Provide partner‑level direct communications and interaction. Complete technical training on equipment as required. Demonstrate required digital competencies associated with assigned products and level assignments. Review all technical information about supported products, including new and updated information as it becomes available. Follow all safety procedures and established guidelines, including lock‑out tag‑out. Perform other duties related to partner support as assigned. Qualifications Associate degree or 4‑year apprenticeship or equivalent experience/training in robotics, mechanical, mechatronics, or electrical fields. Valid G driver’s license and own vehicle. Professional appearance and behavior, even in difficult situations. Experience and proficiency in the following areas: Automated systems and software‑based controls. Electrical and electronic principles. Technical skills including familiarity with Linux, Java, XML, SQL, and database administration. Blueprint and electrical schematic interpretation. Knowledge of CMMS programs. Preventive maintenance procedures. Industrial PC literacy. Preferred Qualifications Degree from a vocational school or college focusing on robotics, mechanical, or electronics. Demonstrated ability to multitask and prioritize multiple projects. Ability to work independently. A high degree of physical dexterity. Effective written and verbal communication with peers, management, contractors, and vendors. Highly self‑motivated and customer‑centric. Skills Excellent working knowledge of electro‑mechanical devices and electronics. Expert knowledge of assigned equipment. Methodical approach to problem resolution. Strong interpersonal and verbal communication skills. Excellent customer service skills to ensure high customer satisfaction. Ability to read and comprehend written technical information in service manuals, parts catalogs, and technical publications. Working Conditions, Mental and Physical Demands Typically works in a warehouse environment with adequate lighting, ventilation, and a normal range of temperature and noise. Physical requirements: comfortable working occasionally in limited‑space areas; agile; ability to move objects on wheels up to 400 pounds and lift up to 50 pounds; frequent stooping, bending, squatting, and kneeling for floor‑level service. Variable shifts may be required, with potential overtime. Requires regular use of hand and power tools. May be required to move objects on wheels up to 400 pounds and lift up to 50 pounds; frequent stooping, bending, squatting, and kneeling. Overnight travel may be required for vendor‑specific training. Requires travel to the U.S. for training purposes. About Us Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces, enabling individuals to work smarter from any location and harness the power of information to unlock organizational potential. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. Invest In Yourself Select medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s retirement plan, including company matching contributions. Augment your education with team‑member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. Job Details Seniority level: Entry level Employment type: Full‑time Job function: Management and Manufacturing Industries: IT Services and IT Consulting #J-18808-Ljbffr
