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  • Overview Xpera Risk Mitigation and Investigation LP is seeking a dedicated part‑time Surveillance Investigator to join our team in Saskatchewan. As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. This is an exciting opportunity to work on complex cases in a dynamic environment. Responsibilities Conduct surveillance for a variety of legal, corporate, and insurance cases Document findings through video, photography, and detailed reports Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence Collaborate with clients to strategize and deliver results Qualifications and Requirements A valid Private Investigator's License Proven experience in surveillance investigations (minimum 3 years preferred) Strong observational skills and the ability to think on your feet Proficient with surveillance equipment and technology Excellent written and verbal communication skills Ability to work independently and under pressure Full driver’s license and satisfactory driving record Access to a suitable vehicle with appropriate insurance for business use Ability to perform physical activities and sit for extended periods of time Why Join Us? Competitive total compensation package Opportunities for career development and advancement Cutting-edge resources, technology, and equipment provided, including cell phone and laptop computer With 24 offices and 300+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Your day will also be filled with exciting challenges and on-the-job learning experiences to take your career to the next level. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. #J-18808-Ljbffr

  • ClaimsPro LP Remote Communication Specialist/Full-time (Toronto, ON Canada) As part of the National Business Development team, this role will be critical in managing our communication strategy and enhancing our public image. You will develop and execute our communication strategy, internally and externally, and manage media relations. This role will develop and implement comprehensive communication strategies that align with the company’s goals and objectives while collaborating with different departments to ensure accurate and timely communication. This position is remote and open to the Greater Toronto Area. Organizational Alignment: Reports to the President Key Performance Factors: Supports a centralized focus on relationship management, employee engagement, profitable client growth, customer retention by executing consistent and effective communications Supports delivery of revenue targets, new business and organic growth for ClaimsPro through engaging content creating for various platforms and stakeholders. Job Responsibilities Guide and lead SCM’s corporate branding and external communications into such as media releases, news stories, position papers. Writing: Provide professional writing and communication in development of ClaimsPro’s product offerings. Write, edit and provide expertise in developing company brochures, case studies, web content, communication materials, including press release, articles, blog posts, employee announcements and social media content. Collaborating with different departments to gather information and ensure accurate and timely communication. Media: Develop and maintain relationships with media contacts. Manage the company’s social media presence including content creation, posting and engagement. Monitor and analyze media coverage, proving regular insights and recommendations for improvement. Monitoring media coverage and public perception and developing strategies to enhance the company’s reputation. Internal Stakeholders: Prepare internal communications and presentation for employees and stakeholders. Performance analysis: Track, measure, and report on the effectiveness of marketing campaigns and initiatives to identify strengths and areas for improvement. Event coordination: Organize and manage events like workshops, meetings, and trade shows to promote the company’s image and initiatives. Performance analysis: Track, measure, and report on the effectiveness of marketing campaigns and initiatives to identify strengths and areas for improvement. Event coordination: Lead, organize and manage events like workshops, meetings, and trade shows to promote the company’s image and initiatives. Qualifications & Education Minimum of 2+ years insurance industry experience. Minimum of 5+ years’ communications/marketing experience. Bachelor’s degree in communications, marketing, public relations or related field. High level of creativity and strategic thinking, with the ability to develop innovative communication solutions. Strong time management skills. Knowledge of social media management, digital marketing and SEO practices. Excellent oral and written communication skills. Environment & Working Conditions Positive Team Dynamics Project Management InnovativeResourceful Adaptable Analytics Self-Management - Working from home Organized – planning Environment/Working Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. #J-18808-Ljbffr

  • Digital Marketing Specialist  

    - Toronto

    Xpera Risk Mitigation & Investigation Digital Marketing Specialist (Fully Remote – 7 Month Contract) Xpera Risk Mitigation & Investigation (Xpera) is one of Canada's largest providers of risk reduction for businesses and government. Our service portfolio includes investigations, labour dispute management, evacuation support, emergency security, emergency staffing, and ethics reporting services. We are proud to be an industry leader with over 50 years of proven performance. Our national team is diverse and thrives on innovation and collaboration. About The Role The Digital Marketing Specialist will play a key role in supporting marketing initiatives across our brands and divisions across Canada. This full‑time contract position offers you the opportunity to build a strong market presence and drive measurable growth across digital channels. Training for the role will include four weeks of shadowing. Reporting to the Director, Marketing and Customer Experience, you will be responsible for developing, executing, and managing innovative digital strategies. This role involves overseeing various digital channels and optimizing online marketing campaigns. The ideal candidate will have a strong understanding of digital and content marketing strategies, including web, social media, database management, video, SEO/SEM, and email campaigns. This is an excellent opportunity for a creative individual passionate about digital marketing, looking to build their career in an exciting, dynamic role. This is a fixed‑term contract position to back‑fill a paternity leave from January 12 to August 14, 2026, with the possibility of extension. Compensation is an hourly rate of $32.00/hour based on a 37.5‑hour work week. What You’ll Do Plan, execute, and support web SEO/SEM, database marketing, email, social media, and CPC advertising campaigns. Develop content and design and implement email campaigns (via Constant Contact). Manage and update company marketing databases. Manage client Net Promoter Score (NPS) system. Identify trends and insights to optimize spending and performance. Brainstorm new and creative growth strategies through digital marketing. Plan, execute, and measure experiments and conversion tests. Measure and report performance of all digital marketing campaigns (ROI and KPIs). What You’ll Bring A minimum of three (3) years of related experience. Bachelor’s degree in marketing, or related experience. Knowledge of digital and content marketing best practices. Experience in setting up and optimizing PPC campaigns on all major search engines. Demonstrable experience managing SEO/SEM, marketing databases, email, social media and/or display advertising campaigns. Solid knowledge of website and marketing analytics tools (e.g., Google Ads, Analytics GA4, Tag Manager, Looker Studio, Search Console, and SEMRush). Working knowledge of HTML, CSS, and JavaScript development and constraints. Familiarity with NPS systems and the Constant Contact email system is an asset. If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Xpera welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates. #J-18808-Ljbffr

  • Company: ClaimsPro LP - International Programs Group. Liability Examiner – Full Time (Anywhere in Canada). International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London’s syndicates, domestic insurers, self‑insured entities, or organizations with high deductibles or self‑insured retention. We are currently seeking a Liability Examiner. Attendance Requirement: Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required. Role Responsibilities: Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients. Examine complex liability claims. Direct Field Adjusters on assignment investigations. Settle claims directly with claimants or their representatives. Administer claims payments/settlements through trust accounts. Liaise with all stakeholders to insure client’s needs are met. Qualifications & Experience: While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We will also consider the following: Your education, with relevant post‑secondary education being an asset. Your completed CIP courses, or working towards CIP designation. Your ability to hold an independent adjusting license. Your 5–7 years' experience delivering relevant claims adjusting and/or examining work. Exposure to the Lloyd's market would be an asset. Your experience positively contributing to a high‑performing team. Examples of your strong aptitude and ability to work with technology. Your attention to detail and your ability to communicate professionally. Competencies: Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment. Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques. A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner. Strong analytical, problem solving and organizational skills. Demonstrated ability to be proactive in identifying and implementing solutions. Proven ability to multi‑task in a fast paced and demanding environment. Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment. What We Offer: Competitive Pay Work‑Life Balance Remote Work Opportunities E‑flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full‑time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. #J-18808-Ljbffr

  • A leading claims services provider is seeking a Liability Examiner to manage and examine complex liability claims. This role requires 5-7 years of experience, strong analytical and communication skills, and offers remote work opportunities. The ideal candidate will have relevant post-secondary education and be motivated to thrive in a fast-paced environment. Competitive pay and excellent benefits including training opportunities are provided.
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  • Company: Xpera Risk Mitigation and Investigation LPPrivate Investigator - Part Time (Regina, Saskatchewan, Canada)Join Our Growing Team! Are you a skilled Investigator with a passion for uncovering the truth? As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. We are seeking a dedicated part time Surveillance Investigator to join our growing team in Saskatchewan . This is an exciting opportunity to work on complex cases in a dynamic environment. Role Responsibilities: Conduct surveillance for a variety of legal, corporate, and insurance cases Document findings through video, photography, and detailed reports Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence Collaborate with clients to strategize and deliver results Qualifications and Requirements: A valid Private Investigator's License Proven experience in surveillance investigations (minimum 3 years preferred) Strong observational skills and the ability to think on your feet Proficient with surveillance equipment and technology Excellent written and verbal communication skills Ability to work independently and under pressure Full driver’s license and satisfactory driving record Access to a suitable vehicle with appropriate insurance for business use Ability to perform physical activities and sit for extended periods of time Why Join Us? Competitive total compensation package Opportunities for career development and advancement Cutting-edge resources, technology, and equipment provided, including cell phone and laptop computer With 24 offices and 300+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Your day will also be filled with exciting challenges and on-the-job learning experiences to take your career to the next level. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. #J-18808-Ljbffr

  • Company: Xpera Risk Mitigation and Investigation LP Private Investigator - Full‑time - (Nanaimo and North Island Regions) Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail ? Do you have an Investigative Mindset and enjoy exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you! At Xpera Risk Mitigation & Investigation, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference. Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential. What will you do? As a Surveillance Investigator, your problem‑solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills you will produce comprehensive reports on your findings. Your work will often take you outside of the office, traveling locally to conduct surveillance activities. Qualifications You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations. You have completed an Investigator training course. A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid BC Investigator license. What We Offer? At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team‑oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies. You will have some flexibility to your work week hours and may be required to work irregular hours and days. Compensation will be commensurate with experience. We offer industry leading compensation, and a company matching RRSP plan, along with group medical, dental benefits and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license. If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail‑oriented work, you will excel in this role. Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face‑to‑face interviews. Join our team and let your talents shine! SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check. #J-18808-Ljbffr

  • Company: ClaimsPro LP - International Programs GroupLiability Examiner - Full Time (Anywhere in Canada)International Programs Group (IPG) is an independent third-party claims administrator which provides claims services forLloyd’s of Londonsyndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner. Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out ofToronto, Montreal, and Vancouver,each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required. Role Responsibilities: Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients. Examine complex liability claims. Direct Field Adjusters on assignment investigations Settle claims directly with claimants or their representatives Administer claims payments/settlements through trust accounts Liaise with all stakeholders to insure client's needs are met Qualifications & Experience: While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We will also consider the following: Your education, with relevant post-secondary education being an asset Your completed CIP courses, or working towardsCIP designation Your ability to hold an independent adjusting license Your 5-7 years' experience delivering relevant claims adjusting and/or examining work Exposure to the Lloyd's market would be an asset Your experience positively contributing to a high-performing team Examples of your strong aptitude and ability to work with technology Your attention to detail and your ability to communicate professionally C ompetencies: Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner Strong analytical, problem solving and organizational skills Demonstrated ability to be proactive in identifying and implementing solutions Proven ability to multi-task in a fast paced and demanding environment Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment. What We Offer: Competitive Pay Work-Life Balance Remote Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process . SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. #J-18808-Ljbffr

  • Remote Liability Claims Examiner (Canada)  

    - Toronto

    A leading insurance services provider is seeking a Liability Examiner to provide claims services for Lloyd’s accounts across Canada. The ideal candidate will have 5-7 years of experience in claims adjusting, strong analytical and problem-solving skills, and a customer service mindset. This role allows for remote work opportunities and competitive pay, along with various employee benefits including wellness programs and training opportunities.
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  • Remote Communications & Brand Coordinator  

    - Toronto

    A leading Insurance Services Company in Toronto is seeking a Communications Coordinator to enhance their branding and communication strategies. The ideal candidate will have a degree in communications, 3 years of writing experience in marketing, and strong interpersonal skills. Responsibilities include developing marketing communications, collaborating on key documents, and ensuring branding consistency. This position is remote within the Greater Toronto Area.
    #J-18808-Ljbffr

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