Overview TK Elevator Canada Ltd — Scarborough, Ontario, Canada TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live. Responsibilities Responsible for meeting monthly sales quotas by proactively seeking contracts, preparing job proposals with cost estimates, managing accounts and developing and maintaining strong relationships with new and existing customers Prepare and deliver presentations for prospective customers Negotiate prices and other job proposal terms Prepare booking packages Contact existing or prospective customers to maintain and increase customer base Visit job sites to check the status of current job or to determine scope of prospective job Review and complete appropriate paperwork after job has been completed Personally investigate complaints from customers When necessary, contact customers for collection purposes and identify alternative options for payment Attend out of town sales meetings and/or regional trainings Complete daily, weekly, monthly, and yearly reports Meet and/or exceed assigned repair sales quota and service portfolio growth Work with owners, property/facility management in obtaining maintenance agreement, renewal of agreements and recapturing non-OEM units Coordinate with service operations to improve service KPIs Performs other duties as assigned Qualifications A minimum of 2 years of Sales experience Bachelor’s degree is preferred, not mandatory (business, marketing or related field considered an asset) Excellent interpersonal skills with proven ability to establish rapport and maintain relationships Strong business acumen and demonstrated ability to adhere to deadlines and achieve goals and objectives Excellent negotiation skills coupled by inherent ability to sell to customer needs Proven ability to manage conflict, coupled by the ability to work collaboratively Strong written and oral communication skills Valid driver’s license and ability to travel within the Downtown, GTA and surrounding areas as needed based on operational needs Additional information TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law. Job details Posting date: 2025/08/13 Experience level: Experienced professionals Contract limitation: Permanent, Full Time Work Modality: On Site Job family: Sales, Marketing and Communication Job number: CA_ET_TKELEV00313 Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application. Unsolicited Submissions from Recruitment Agencies and Third Parties TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator. #J-18808-Ljbffr
A leading elevator company in Toronto is seeking a Field Operations Supervisor to lead strategic planning and operations. The ideal candidate has over 5 years of experience in the elevator industry and exceptional management skills. Responsibilities include overseeing employee management, ensuring compliance with safety standards, and fostering client relationships. Join us to shape the elevator industry and ensure exceptional service delivery.
#J-18808-Ljbffr
Role R esponsibilities Maintain and update the billing spreadsheet with new project bookings and current billing contacts (POCs) for District Managers (DMs) and Project Managers (PMs). Follow up with branches to collect completed billing sheets and ensure documentation accuracy. Prepare draft invoices and send to customers and consultants for approval. Set up Schedules of Values (SOVs) in Oracle ERP for new jobs. Enter billing information in Oracle ERP and generate invoices upon approval. Prepare and send invoice packages via email or upload them to customer portals. Complete credit/rebill request forms, secure approvals, and process transactions in the ERP system; attach approved documentation to invoices. Prepare ad hoc AR invoices as needed. Process bad debt write-offs and tax adjustments on invoices when required. Respond promptly to internal and external inquiries related to billing or invoice discrepancies. Perform billing reconciliations and support month-end and year-end processes. Assist with audit requests and documentation support. Perform other related duties as assigned. #J-18808-Ljbffr
A leading elevator company in Toronto is seeking an experienced Sales Manager to lead the sales team and drive revenue growth. The ideal candidate will have over 5 years of sales experience, strong leadership skills, and a proven track record of success. Key responsibilities include developing strategic sales plans, managing customer relationships, and mentoring the sales team. This is a permanent, full-time role based on-site in Toronto.
#J-18808-Ljbffr
Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live. We are seeking an experienced and results-driven Sales Manager to lead our sales team and drive revenue growth. The Sales Manager will be responsible for developing and executing strategic sales plans, managing key customer relationships, and motivating the sales team to achieve and exceed performance targets. This role requires strong leadership, excellent communication skills, and a deep understanding of the sales process and customer lifecycle. The ideal candidate will have a proven track record of success in sales management, a passion for coaching and developing talent, and the ability to thrive in a fast-paced, dynamic environment. What we expect Role R esponsibilities Sales Strategy and Planning Develop and implement strategic sales plans to achieve company objectives. Set sales targets, forecasts, and KPIs for the team and monitor performance. Analyze market trends, customer needs, and competitor activities to identify opportunities. Team Leadership and Development Recruit, train, and mentor sales representatives. Provide ongoing coaching and performance feedback to team members. Foster a high-performance culture focused on results, accountability, and continuous improvement. Customer Relation Management Build and maintain strong relationships with key customers and stakeholders. Oversee the management of client accounts to ensure satisfaction and retention. Resolve customer issues promptly and effectively. Oversee the day-to-day operations of the sales team to ensure productivity. Ensure the use of CRM tools and reporting systems to track pipeline, sales activity, and performance. Collaborate with marketing, product, and operations teams to align sales strategies with business goals. Reporting and Analysis Prepare regular sales reports, forecasts, and performance metrics for senior management. Analyze sales data to drive insights, optimize strategy, and improve team performance. Budget Management Manage the sales budget, including expenses related to travel, training, tools, and incentives. Ensure cost-effective allocation of resources to maximize ROI. Compliance and Ethics Ensure adherence to company policies, legal guidelines, and ethical standards. Maintain accurate records of all sales activities and customer interactions. Who we are looking for Role Qualifications Minimum of 5+ years of progressive Sales experience, with a demonstrated track record of success, including 3-5 years in a supervisory/managerial capacity. Bachelor’s degree in business or related field preferred, or equivalent professional experience. Relevant industry experience is considered an asset. Exceptional communication skills with a proven ability to build rapport and foster lasting relationships. Strong business acumen, adept at meeting deadlines, and consistently achieving set goals and objectives. Skilled in coaching and motivating personnel to maximize their potential and enhance overall team performance. Outstanding negotiation skills, complemented by an intuitive understanding of customer needs to drive sales. Valid driver’s license and ability to travel within the Downtown, GTA and surrounding areas as needed based on operational needs. Additional information Additional information TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law. Job details Posting date: 2025/08/06 Experience level: Management Contract limitation: Contract limitation: Permanent, Full Time Work Modality: Work Modality: On Site Job family: Job family: Customer Services Job number: Job number: CA_ET_TKELEV00309 Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application. Unsolicited Submissions from Recruitment Agencies and Third Parties TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator. #J-18808-Ljbffr
Field Operations Supervisor | Toronto Service | Downtown Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live. What we expect Role R esponsibilities Strategic Planning Operational Leadership : Develop and implement strategic plans to effectively allocate and manage employee assignments. Ensure alignment with contractual obligations, focusing on quality and efficiency in service delivery. Direct and supervise field labor forces and support personnel to drive initiatives to meet or exceed customer service delivery. Employee and Safety Management : Oversee all aspects of employee management, including recruiting, training, coaching, discipline, and termination. Ensure compliance with safety standards as outlined by company policies and the provincial Health and Safety Act. Investigate and address safety incidents to prevent future occurrences. Plan, direct and coordinate employee assignments, through tangible and visual employee performance, to ensure compliance with contractual obligations and organizational expectations. Training and Development: Conduct regular 'Toolbox Talk' meetings and training sessions to enhance staff skills and knowledge to maximize safety protocol achievement and adherence. Client and Contractor Relations: Foster strong, collaborative relationships with property managers, designated managers and owners. Strive to exceed expectations through proactive communication and collaboration. Quality Assurance and Resource Management: Monitor and evaluate work processes, providing technical guidance or coordination support as needed. This includes both verbal and written communication, as well as the preparation of relevant documentation. Ensure quality standards are met through clear communication, consistent oversight and support. Innovation: Remain abreast of evolving elevator technology, ensuring the company stays at the forefront of industry advancements. Customer Service Excellence: Model organizational expectations through, delivery of clear, concise communication with various stakeholders. Demonstrated commitment to exceptional customer service delivery. Who we are looking for Role Qualifications A minimum of 5 years of relevant experience in the elevator industry (mechanic or adjuster). Prior supervisory experience considered an asset. Strong understanding of industry standards and field operations, specifically, maintenance, modernization, repair of technical systems. Thorough knowledge of the elevator industry with field experience in elevator maintenance, modernization or repair. Proven aptitude of essential business software with the ability to quickly adapt to new systems and technology. Demonstrated ability to read and interpret technical documentation specifications, with strong mechanical and electrical comprehension skills. Experience in people management, including the ability to lead, inspire, trust, and gain commitment from a diverse team. Excellent customer service, project management and conflict resolution skills. Ability to work effectively under pressure, management competition priorities and thrive in a fast-paced environment. Exceptional interpersonal and communication skills. Experience engaging with employers, customers and stakeholders at all levels (internally and externally). What we offer Additional information TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law. Job details Posting date: 2025/08/26 Experience level: Management Contract limitation: Contract limitation: Permanent, Full Time Work Modality: Work Modality: On Site Job family: Job family: Customer Services Job number: Job number: CA_ET_TKELEV00318 Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application. Unsolicited Submissions from Recruitment Agencies and Third Parties TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator. #J-18808-Ljbffr
Role R esponsibilities Responsible for meeting monthly sales quotas by proactively seeking contracts, preparing job proposals with cost estimates, managing accounts and developing and maintaining strong relationships with new and existing customers Prepare and deliver presentations for prospective customers Negotiate prices and other job proposal terms Prepare booking packages Contact existing or prospective customers to maintain and increase customer base Visit job sites to check the status of current job or to determine scope of prospective job Review and complete appropriate paperwork after job has been completed Drive Sales from Tender to Contract ratification Personally investigate complaints from customers When necessary, contact customers for collection purposes and identify alternative options for payment Attend out of town sales meetings and/or regional trainings Complete daily, weekly, monthly, and yearly reports Performs other duties as assigned Main Focus on Modernization Sales with New Installation Cross Training and future growth opportunity Portfolio assignments subject to change based on operational needs (Modernization/New Installation etc.) Other duties as assigned #J-18808-Ljbffr
Field Operations Supervisor | Toronto Service TK Elevator Canada Ltd — Scarborough, Ontario, Canada Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live. What we expect Role R esponsibilities Strategic Planning Operational Leadership : Develop and implement strategic plans to effectively allocate and manage employee assignments. Ensure alignment with contractual obligations, focusing on quality and efficiency in service delivery. Direct and supervise field labor forces and support personnel to drive initiatives to meet or exceed customer service delivery. Employee and Safety Management : Oversee all aspects of employee management, including recruiting, training, coaching, discipline, and termination. Ensure compliance with safety standards as outlined by company policies and the provincial Health and Safety Act. Investigate and address safety incidents to prevent future occurrences. Plan, direct and coordinate employee assignments, through tangible and visual employee performance, to ensure compliance with contractual obligations and organizational expectations. Training and Development: Conduct regular 'Toolbox Talk' meetings and training sessions to enhance staff skills and knowledge to maximize safety protocol achievement and adherence. Client and Contractor Relations: Foster strong, collaborative relationships with property managers, designated managers and owners. Strive to exceed expectations through proactive communication and collaboration. Quality Assurance and Resource Management: Monitor and evaluate work processes, providing technical guidance or coordination support as needed. This includes both verbal and written communication, as well as the preparation of relevant documentation. Ensure quality standards are met through clear communication, consistent oversight and support. Innovation: Remain abreast of evolving elevator technology, ensuring the company stays at the forefront of industry advancements. Customer Service Excellence: Model organizational expectations through, delivery of clear, concise communication with various stakeholders. Demonstrated commitment to exceptional customer service delivery. Who we are looking for Role Qualifications A minimum of 5 years of relevant experience in the elevator industry (mechanic or adjuster). Prior supervisory experience considered an asset. Strong understanding of industry standards and field operations, specifically, maintenance, modernization, repair of technical systems. Thorough knowledge of the elevator industry with field experience in elevator maintenance, modernization or repair Proven aptitude of essential business software with the ability to quickly adapt to new systems and technology. Demonstrated ability to read and interpret technical documentation specifications, with strong mechanical and electrical comprehension skills. Experience in people management, including the ability to lead, inspire, trust, and gain commitment from a diverse team. Excellent customer service, project management and conflict resolution skills Ability to work effectively under pressure, management competition priorities and thrive in a fast-paced environment. Exceptional interpersonal and communication skills. Experience engaging with employers, customers and stakeholders at all levels (internally and externally). Additional information Additional information TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law. Job details Posting date: 2025/08/20 Experience level: Management Contract limitation: Contract limitation: Permanent, Full Time Work Modality: Work Modality: On Site Job family: Job family: Customer Services Job number: Job number: CA_ET_TKELEV00317 Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application. Unsolicited Submissions from Recruitment Agencies and Third Parties TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator. #J-18808-Ljbffr
Field Operations Supervisor, Toronto Service | GTA TK Elevator Canada Ltd — Scarborough (ON), Toronto (ON) Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live. What we expect Role Responsibilities Strategic Planning Operational Leadership : Develop and implement strategic plans to effectively allocate and manage employee assignments. Ensure alignment with contractual obligations, focusing on quality and efficiency in service delivery. Direct and supervise field labor forces and support personnel to drive initiatives to meet or exceed customer service delivery. Employee and Safety Management : Oversee all aspects of employee management, including recruiting, training, coaching, discipline, and termination. Ensure compliance with safety standards as outlined by company policies and the provincial Health and Safety Act. Investigate and address safety incidents to prevent future occurrences. Plan, direct and coordinate employee assignments, through tangible and visual employee performance, to ensure compliance with contractual obligations and organizational expectations Training and Development : Conduct regular 'Toolbox Talk' meetings and training sessions to enhance staff skills and knowledge to maximize safety protocol achievement and adherence. Client and Contractor Relations : Foster strong, collaborative relationships with property managers, designated managers and owners. Strive to exceed expectations through proactive communication and collaboration. Quality Assurance and Resource Management : Monitor and evaluate work processes, providing technical guidance or coordination support as needed. This includes both verbal and written communication, as well as the preparation of relevant documentation. Ensure quality standards are met through clear communication, consistent oversight and support. Innovation : Remain abreast of evolving elevator technology, ensuring the company stays at the forefront of industry advancements Customer Service Excellence : Model organizational expectations through, delivery of clear, concise communication with various stakeholders. Demonstrated commitment to exceptional customer service delivery. Who we are looking for Role Qualifications A minimum of 5 years of relevant experience in the elevator industry (mechanic or adjuster). Prior supervisory experience considered an asset. Strong understanding of industry standards and field operations, specifically, maintenance, modernization, repair of technical systems. Thorough knowledge of the elevator industry with field experience in elevator maintenance, modernization or repair Proven aptitude of essential business software with the ability to quickly adapt to new systems and technology. Demonstrated ability to read and interpret technical documentation specifications, with strong mechanical and electrical comprehension skills. Experience in people management, including the ability to lead, inspire, trust, and gain commitment from a diverse team. Excellent customer service, project management and conflict resolution skills Ability to work effectively under pressure, management competition priorities and thrive in a fast-paced environment. Exceptional interpersonal and communication skills. Experience engaging with employers, customers and stakeholders at all levels (internally and externally) Additional information TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law. Job details Posting date: 2025/06/05 Experience level: Management Contract limitation: Permanent, Full Time Work Modality: On Site Job family: Customer Services Job number: CA_ET_TKELEV00297 Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application. Unsolicited Submissions from Recruitment Agencies and Third Parties TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator. #J-18808-Ljbffr
Your responsibilities Strategic and Operational Leadership: Develop and implement strategic plans to manage employee assignments effectively, aligning with contractual obligations, budgetary needs, and compliance requirements. Direct field labor forces and support personnel to meet or exceed customer expectations in scheduling and service delivery. Employee and Safety Management: Oversee all aspects of employee management, including hiring, training, discipline, and termination. Ensure compliance with safety standards as outlined by company policies and the provincial Health and Safety Act. Investigate and address safety incidents to prevent future occurrences. Training and Development: Lead regular 'Toolbox Talk' meetings and training sessions to enhance staff skills, ensure safety protocol adherence, and foster industry best practices. Client and Contractor Relations: Build and maintain strong relationships with property managers and other stakeholders. Strive to exceed expectations through proactive communication and collaboration. Quality Assurance and Resource Management: Monitor work processes, provide technical guidance, and ensure the availability and efficient use of materials, tools, and equipment. Ensure quality standards are met through clear, consistent oversight and support. Customer Service and Company Growth: Deliver exceptional customer service, resolving issues efficiently to maintain satisfaction. Demonstrate a commitment to the company's vision and goals, actively contributing to its growth and success. Other duties as assigned #J-18808-Ljbffr
