Communications & Engagement Advisor
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We hire driven, kind and hardworking people that are passionate about the Industrial sector and have a desire to grow. It doesn’t hurt if you have a sense of humour, because while we take our work seriously, we also like to have fun! We are driven by our values and motivated by our mission to help our clients thrive.
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Our diverse range of clients and portfolios, allows our team to work on a variety of exciting projects and match their skills and interests to projects that suit them best. If you think you are a fit with our culture and the job description below, we encourage you to apply today!
The Role: The Communications and Engagement Advisor will report directly to the Director of Communications and Engagement and will help manage the implementation and maintenance of a comprehensive construction communications and engagement program for a large infrastructure project in Surrey. The Communications and Engagement Advisor will be an integral part of the Communications and Engagement team in support of this project’s overall communication and engagement objectives.
Responsibilities: Work directly with the senior managers of the Project’s technical teams to understand upcoming construction activities and any associated impacts in order to develop and implement internal and external messaging related to construction of the project. Draft public notifications for local communities, stakeholders, and the general public regarding construction, construction-related traffic impacts, and incidents. Liaise with the Project team and client during the development of Project materials, and ensure that feedback is incorporated as part of the review and approval process. Manage and respond to all enquiries, suggestions, and complaints related to the Project that may result from construction such as timing, traffic impacts, noise, vibrations, hours of work, and construction updates. Proactively manage regular contact with local communities, stakeholders, and the general public regarding construction. Support the Director of Communications and Engagement with issues management as required. Support the Director of Communications and Engagement with media relations activities by providing accurate information about the Project as required. Participate in a proactive community and stakeholder engagement program that will build relationships and that will provide local communities, stakeholders, and the general public with regular information about Project designs, plans, benefits, impacts, and construction. Identify emerging issues within communities, with local businesses, and/or members of the public and help develop and implement strategies to track, address, mitigate, and minimize any issues or potential issues. Assist with the development of meeting materials and participate in stakeholder meetings to provide Project updates and to seek input and/or inform on Project design, construction activities, and other matters of interest to local businesses and services, residents, stakeholders, and the general public when required. Participate in community relations programs or events as required. Develop social media content and assist with generating social media content for the project. Willingness to be on call 24/7. Assist with the acquisition and submission of regular Project imagery and the development of video and other communications materials to capture and highlight monthly construction progress and key design and construction milestones. Assist with the management of an online electronic tracking database. Demonstrate success in understanding the needs and sensitivities of different audiences and adapting appropriate presentation style, writing style, and content. Demonstrate best practices in project communications approaches, strategies and tactics. Demonstrate best practices in project stakeholder engagement approaches, strategies and tactics. Ensuring adherence to Project brand identity in communications internally and externally. Support ongoing alignment and collaboration between other marketing and communications teams with joint venture partners.
Required Skills and Competencies: The Communications and Engagement Advisor will have a minimum of 5 years direct experience in the communications and engagement space with the following: Bachelor’s degree or diploma in communications, marketing, public relations, or a related discipline plus a minimum of 5 years’ experience in a related field. An equivalent combination of training, education, and experience will also be considered. Thorough knowledge of leading principles, practices, and techniques relating to in-person and virtual public engagement. Certification in public engagement planning and design such as International Association for Public Participation (IAP2), with 4-5 years experience as a certified practitioner. Excellent written and verbal communication and presentation skills. Strong interpersonal skills and the ability to pivot between situations efficiently and interact with all staff throughout the Project team and work as a team player. The candidate will be required to interact with members of the public, stakeholders and local businesses involving sensitive issues. The candidate will also be required to work within a large multi-disciplinary construction team. Create and maintain a strong network of support both internally and externally. Experience working on a large capital infrastructure project in construction is an asset. Experience working with online stakeholder database management systems. Be adaptable under pressure – demonstrated willingness to learn. Be sensitive and tactful in dealing with issues, concerns, complaints and comments from community members, local businesses, stakeholders, and members of the public. Demonstrated experience with issues management experience preferably on high profile public infrastructure construction projects in an urban environment. Graphic design skills required. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Proficient in MS Office software (Excel, Word, PowerPoint, and Outlook, etc.). Positive, strong work ethic that always delivers on commitments.
Benefits of Working for SitePartners: Competitive salary: $80,000-$120,000 (based on experience) Extended health benefits package + health spending account 3 weeks vacation + week off between Christmas and New Years
Let’s get to work! If this posting gets you excited, we want to hear from you. Apply to this posting OR send your resume to with “Communications & Engagement Advisor + Full Name” in the subject line and let’s get to work!
SitePartners is an equal opportunity employer dedicated to fostering a diverse, equitable, and inclusive workplace where every employee feels valued and empowered. We believe our differences make us stronger and actively seek to build a team that reflects the rich diversity of the communities we serve. We strive to ensure equal opportunities for all employees, regardless of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other unique characteristic, and we are committed to continually improving our practices. Join us in our commitment to building a workplace where every voice is heard and everyone has the opportunity to make a meaningful impact.
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