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    Process Improvement Leader  

    - Ontario

    Process Improvement Leader Location: Ontario, Canada
    Empire life is looking to hire a Process Improvement Leader to join our team! We are currently looking for individuals specific to our IT and Corporate Finance business areas, however, we are accepting general applications for future positions.
    Process Improvement Leaders are expected to perform well for 18 to 36 months prior to moving into other roles appropriately (Project Manager, Business Analyst, Quality Assurance, Developer, Data Analyst, Data Scientist, RPA Programmer, Operations Manager, etc.) and cycle through those roles developing broad and deep skills while increasing both expertise and scope of responsibility. Those showing strongest leadership, execution and process improvement results are targeted to move into bubble assignments on key high impact projects or operational leadership roles within 24 to 36 months.
    Why pursue this opportunity
    Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming.
    Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
    The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.
    Have your voice heard - with a fresh perspective, we welcome those that can highlight opportunities for improvement. We encourage creative and innovative thinking and welcome candidates who are not afraid to challenge the status quo.
    What you’ll be working on Leading process improvement projects working with a project team to achieve a step change in key business metrics Supporting development of Management Systems (process controls, metrics & reporting, training, etc.) Delivering formal and informal training with the business and new Process Improvement Leaders to train on process improvement methodology. Work Organization/Project Management: Developing and implementing plans for others, anticipating current and future needs and objectives; managing resources and ensuring tasks are completed on time and within budget Innovation: Implementing programs that encourage, recognize and reward innovative thinking; supports the introduction of new ideas, methods or processes Relationship Building: Initiating and building effective relationships with colleagues in other departments, leveraging strong interpersonal and influencing skills to support and develop effective cross-departmental relations and work initiatives
    What we’re looking for you to have Degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, etc. Mix of skills developed via some combination of education & experience in: -Data Science/Analytics/Visualization, -Process Design & Systems Thinking, -Digital Development Programming, -Project Management, -Business Analytics, -Finance or Economics -or other related work or educational programs Fast learner / clear critical thinking skills Effective and concise communicator Appropriate technical experience and skill for the initial role focus (or ability to quickly learn it) Strong leadership skills Strong self initiative with ability to take ownership of challenges and take appropriate action If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
    Beyond the salary For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes: Competitive salaries with annual pay increases Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions Competitive uncapped commission, for sales positions A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account Flexible work arrangements and an annual allotment of personal health days. Four weeks annual vacation from hire date A defined contribution pension plan with generous employer matching Top up programs for parental leave and compassionate leave Employer-sponsored wellness and recognition programs A cash employee referral program To learn more about working at Empire Life, visit .
    Get to know us Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

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    Vous vous intéressez au traitement des demandes d’indemnisation pour nos produits Mode de vie, notamment les VR et les bateaux? Vous voulez nous aider à faire connaître le service de l’Indemnisation spécialisée d’Aviva et à offrir une expérience client remarquable? Dans l’affirmative, joignez-vous à notre équipe!
    Vos tâches : Le poste consiste à traiter les demandes d’indemnisation pour les produits Mode de vie en respectant les protocoles établis et gérés par le service de l’Indemnisation spécialisée d’Aviva. Les tâches incluent aussi le traitement des sinistres automobiles.
    Dans le cadre de votre travail :
    Vous examinerez et analyserez des politiques, des évaluations et des rapports techniques afin d’établir le montant des sinistres, d’effectuer la négociation et de régler les demandes. Vous traiterez des demandes d’indemnisation en suspens pour les produits Mode de vie et Auto. Vous fournirez des conseils aux clients sur les produits spécialisés et leur offrirez un service à la clientèle rapide et exemplaire. Vous accomplirez vos tâches dans les limites qui vous sont conférées et vous prendrez vos propres décisions. Vous maintiendrez des dossiers détaillés en fonction des protocoles établis. Vous prendrez part à des projets et formulerez des commentaires sur les processus de façon régulière. Vous collaborerez avec les équipes d’indemnisation de d'autres provinces
    Compétences requises :
    Une à deux années d’expérience dans le traitement des sinistres Biens ou Auto Expérience dans le traitement des demandes d’indemnisation pour les produits spécialisés, notamment les VR et les bateaux Manifester une passion pour les sinistres Mode de vie et le service à la clientèle Expérience dans le service à la clientèle Bilinguisme requis : La connaissance de l’anglais en plus du français est requise puisque ce poste exige de communiquer, oralement et par écrit, avec nos clients, nos partenaires et les autres équipes de Aviva Canada situées partout au Canada. Solide expérience dans le service à la clientèle Posséder son permis d’expert en sinistres de l’AMF Diplôme d’études postsecondaires
    Ce que nous vous offrons :
    Une rémunération globale avantageuse, qui comprend notamment un salaire de base, d’éventuelles primes annuelles, des vacances payées, un régime d’épargne-retraite, un régime d’actionnariat, des avantages sociaux, un compte de dépenses personnel Mieux-être ainsi que trois journées rémunérées pour participer à des activités de bénévolat. Débute avec 4 semaines de vacances par année Des occasions de perfectionnement professionnel hors du commun, dont un plan personnalisé axé sur l’avancement de carrière au sein du service de l’Indemnisation automobile. Un soutien relatif à votre formation professionnelle (paiement des cours menant à l’obtention du titre de PAA Des programmes d’entreprise favorisant le bien-être physique et psychologique des employés.
    Notre environnement de travail
    Une culture d’équipe diversifiée, inclusive et dynamique où vous pouvez vous épanouir tout en demeurant fidèle à qui vous êtes. Des événements périodiques à caractère social, favorisant l’esprit d’équipe. Un programme de reconnaissance des employés.
    Aviva Canada s’engage à prendre des mesures d’adaptation du milieu de travail pour tous les candidats ayant une incapacité fonctionnelle, et ce, à toutes les étapes du processus de recrutement, y compris celle de la demande d’emploi. Par conséquent, si vous avez un handicap qui nécessite que des mesures d’adaptation soient prises, nous travaillerons avec vous pour combler vos besoins. Prenez note que tous les candidats doivent préciser la nature de leurs besoins d’adaptation dans la demande d’emploi. Par ailleurs, vous êtes prié d’en aviser le partenaire en acquisition de talents, qui, avec votre aide, déterminera les mesures qui s’imposent.

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    Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level.
    Director, Tax, Retirement & Estate Planning
    Location: Remote / Hybrid - Anywhere in Canada Empire Life is looking to hire a Tax, Retirement & Estate Planning Director to join our Retail Product and Marketing team! The Director, Tax Retirement & Estate Planning Services leads in the delivery of advanced consulting services to the distribution network. You will be guided by generally defined expectations that have tangible, measurable outcomes.
    Why pursue this opportunity Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of. The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
    What you’ll be working on Ensure that Retail Investments Distribution teams remain current and proficient in product application and technical knowledge Ensure significant growth in all Retail Insurance and Investments lines of business by providing value-added services to the Sales Division staff, advisors and distribution channels. This includes regular advanced and complex cases and technical consultation. Collaborate with Retail Marketing and Product Actuarial in the effective development and delivery of specific solutions to distribution network including concept development and support Research, develop and deliver stakeholder presentations Support the development of web content, supporting materials, technical and case study application articles and marketing pieces. Research and develop technical, tax, retirement and estate planning strategy and product application presentations Monitor, interpret and communicate the impact of Federal and Provincial tax law on products, marketing, advisors and marketing materials. Act as media spokesperson for Retail Marketing and Distribution Participate in strategic and tactical planning at the retail marketing and distribution level Provide professional development support to the various distribution channels Act as a member of the Senior Management team; participate in setting corporate strategy and direction Prepare annual department performance and key performance indicators to plan
    What we’re looking for you to have 8+ years work experience in a senior role with people leadership in sales and marketing Experience in the insurance/financial services industry in advanced tax retirement and estate planning Experience with insurance based products across all product categories (life, health and wealth) and related sales strategies Knowledge of word processing, spreadsheet, email, internet, database, and presentation computer software In-depth knowledge of tax, retirement and estate planning Ability to conduct research, investigate and analyze Ability to plan strategically Well-developed decision-making and problem resolution skills Well-developed mathematical skills Ability to lead/guide others Clear writing, listening and verbal communication skills excellent communication and presentation skills Flexibility and ability to travel within Canada. Working outside of regular business hours may be required CLU, CHFC, CFP, CPA or equivalent Completion of a university degree with courses in business administration If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
    Beyond the salary For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes: Competitive salaries with annual pay increases Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions Competitive uncapped commission, for sales positions A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account Flexible work arrangements and an annual allotment of personal health days. Four weeks annual vacation from hire date A defined contribution pension plan with generous employer matching Top up programs for parental leave and compassionate leave Employer-sponsored wellness and recognition programs A cash employee referral program To learn more about working at Empire Life, visit .
    Get to know us Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

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    WHAT WE OFFER Great learning and growth opportunities Hybrid remote work flexibility A competitive compensation package Full Benefits Package RRSP Matching Program Professional Development Courses & Designations 100% tuition re-imbursement for business relevant courses and training Half volunteer day to make a difference and give back to your community Vary Days
    POSITION OVERVIEW: Jones DesLauriers is looking for talent in the Insurance Industry! We are accepting applications for those who want to start a new career in commercial insurance, or those who are motivated by being in an administrative role that offers basic commercial insurance knowledge to help you advance your career The successful candidate will be responsible for the input of new business and marketing documents, the set-up of new business proposals and other administrative duties to enhance the team’s effectiveness.
    RESPONSIBILITIES Issue certificates of insurance for approval from Client Manager Generate/issue liability slips for renewals, endorsements and new business Assist with processing documents: renewals, endorsements, and new business Run MVRs/driver abstracts, CVOR, etc. Generate applications/forms (e.g. SOV, Profits Worksheets etc.) as directed by the Client Manager Assist with the maintenance of the summary of insurance Update premium comparisons, summaries, executive summaries as directed by a Client Manager Input and update of claims and new clients information into EPIC Assist with performing Auto Quotes on Compu-Quote when required Assist with sending renewal requests to clients 100 days in advance as directed by the Client Manager Check policy documents against binders issued Creating policy binders for Client Managers Assist with processing of mail and endorsements for the team Other duties as assigned
    REQUIREMENTS 1 year of insurance experience and EPIC brokerage software preferred University degree preferred R.I.B.O license is preferred Working towards C.I.P. or C.A.I.B. designation Superb interpersonal skills and attention to detail Ability to be a self-starter with strong written and oral communication skills as well as organizational skills Advanced skills in Outlook, Excel, Word
    Jones DesLauriers is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

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    Legal and Compliance Counsel  

    - Toronto

    Legal and Compliance Counsel
    Europ Assistance Canada, part of Generali Group, is looking for a Legal and Compliance Counsel to join our Legal team in Canada. We are searching for an experienced candidate to join our team and contribute to the building of the local operations in Canada.
    Europ Assistance is a global company actively doing business in over 200 countries in the delivery of their products and services.
    The Canadian business unit will strategically focus its efforts on the Travel Insurance industry with the distribution of product offerings and associated service solutions to key stakeholders for their customers traveling abroad or with in Canada.
    The Legal and Compliance Counsel will directly report to the General Counsel Canada for the respective Legal and Compliance activities and responsibilities. The candidate should have a demonstrated interested in corporate affairs, corporate law, and insurance law with strong organizational skills and a willingness to engage in detail oriented work with Canadian and international scope. The candidate will work closely with various business areas and stakeholders in Canada and abroad.
    The office is based in Toronto and the working environment is either a mix of in-office or remote, though always in close collaboration with colleagues and stakeholders.
    Responsibilities Include: Ensure that all key corporate governance activities are properly managed by: Assisting in the drafting of contracts and other legal documents Coordinating key governance reporting to senior management; Liaising with legal teams in subsidiaries in all countries Devising, effectuating, improving, and updating processes, procedures, and methods are designed, built and implemented to ensure the above activities are properly performed and documented. Assist with marketing amterials review Assist with insurance operations review Continuously monitor legislative developments Conduct legal research and analysis of routine legal matters, including issues specific to marketing/advertising as it applies to the travel insurance and assistance services businesses. Manage the Non Disclosure Agreement process on behalf of the Legal team. Draft and prepare legal documents, including legal memoranda, agency/partner and service contracts to support the work of various departments. Research, write, edit and/or enforce corporate policies and procedures in conjunction with the Legal Department and Executive Leadership. Prepare legal opinions on the impact of relevant current and proposed legislation and/or regulatory changes. Ensure that confidentiality of the Legal Department is maintained at all times.
    2. Support the General Counsel – Canada and the legal function in driving the implementation and maintenance of a process and tool for archiving key Group contractual relationships.
    3. Assist other members of the General Counsel community in management of contractual relationships, including interaffiliate agreements.
    Compliance Activities include: Assist the Director of Compliance as needed Provide assistance to various business units with 1st line of defence Compliance activities: Risk Assessment and Monitoring: assist with oversight and handling of compliance risks Compliance Reviews and Controls: assist with assessing controls aimed at mitigating most relevant compliance risks. Collaborate with other control functions. Compliance Investigations: Work with relevant business units to ensure prompt investigation and resolution of identified issues. Regulatory Watch: Stay up-to-date with provincial/territorial and federal insurance laws, as well as industry-specific regulations. Interpret and communicate the impact of these regulations on the company's operations to relevant stakeholders. Internal Regulations: Ensure compliance with internal regulations. Training and Education: Assist with training. Compliance Reporting: Communicate findings and recommendations effectively to drive continuous improvement. Ethics Oversight: Promote a culture of ethics and integrity throughout the organization. Implement and oversee a robust code of conduct and ethics policy. Areas of oversight: Ensure compliance with an array of topics, such as, but not limited to: Distribution compliance Anti-money laundering data protection and privacy laws.
    Education, Knowledge, Skills, and Abilities: High school diploma. Member in good standing of a provincial/territorial law society 0-5 years legal experience, preferably within the insurance industry; Comprehensive knowledge of Canadian business and contract law Strong experience drafting and negotiating complex commercial agreements Great organizational and project management skills with an ability to multi-task, prioritize and organize time effectively in a fast-paced environment with changing deadlines for both daily business requirements and more complex tasks and projects; Good written and oral communication skills and an ability to skillfully interface with corporate bodies, senior management, and peers and colleagues; Great attention to detail; High degree of confidentiality and integrity; Able to work in an international, dynamic, fast-paced and project-based business environment. Excellent social and interpersonal skills and demonstrated ability to interact with culturally diverse staff. Fluent in English. Proficiency in the French language is highly desirable. Knowledge of Quebec civil law is highly desirable. Travel industry experience is highly desirable. Ability to travel internationally as needed.
    Work Location: Hybrid / Remote
    Europ Assistance Canada Services Inc. supports all accommodation requests from applicants with disabilities; please contact Human Resources at if any accommodation is required.
    We thank all applications for their interest, but only candidates selected for an interview will be contacted.

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    This role is being posted by Navacord on behalf of Waypoint Benefits & Financial Services. This is an on-site position working out of the Nanaimo location.
    Position Summary
    The Client Service Representative, Financial Services, supports multiple Financial Advisors with administrative duties such as data management, meeting preparation, file management, and internal and external stakeholder communication.
    Responsibilities
    Assist with the overall client experience in the office Provide direct day-to-day support to internal and external stakeholders by communicating effectively through multiple streams (in-person, phone, emails, letters, etc.) Conduct investment and insurance-related administrative duties using various industry software Liaise with investment and insurance carriers to ensure effective and efficient administration of client files Prepare documentation for client meetings and presentations Manage client files physically and electronically to ensure the CRM database is up to date Support other internal processes and duties as assigned
    Skills & Experience
    At least 2 years of administrative experience (relevant industry experience is an asset) Strong working knowledge of MS Office applications Ability to learn and manage multiple software systems Excellent organizational skills, discretion, and sound judgement Ability to multi-task, meet deadlines, and manage competing priorities Excellent written and verbal communication skills High level of initiative and independence in getting work done
    About Us
    At Waypoint Benefits & Financial Services (WBFS), we believe that successful and meaningful partnerships are built on understanding. Before offering our expertise, we take the time to listen - to truly understand your needs, goals, and challenges. This approach ensures our teams deliver best-in-class service and solutions uniquely crafted for each client.
    We offer a complete portfolio of industry-leading services in group benefits and retirement consulting, third-party administration (TPA), wealth management, personal and corporate insurance, and financial and estate planning. For over four decades, our commitment has remained the same: to provide thoughtful, integrated solutions that help our clients thrive.
    WBFS is the result of the partnership of two of Navacord’s leading partners in Western Canada, Dehoney Financial Group and Arbutus Financial Services. With offices in Vancouver, West Vancouver, Victoria, Nanaimo, Smithers, Courtenay, and Calgary, we have a strong local presence, backed by the depth and resources of a national network.

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    Aviva Canada, l’un des groupes d’assurance de dommages les plus importants au pays, propose d’extraordinaires perspectives de carrière ! À l’heure actuelle, notre équipe d'assurances des particuliers est à la recherche de souscripteurs motivés, qui ont à cœur la satisfaction du client. Si vous aimez travailler dans un environnement en constante évolution, si vous avez la passion d’aider les gens et le désir de vous épanouir professionnellement, nous aimerions vous connaître !
    Quelles seront vos tâches ?
    Accepter ou refuser des risques, dépassant les niveaux d’autorité accordés aux agents. Apporter les modifications demandées, renouveler ou résilier les contrats d’assurance automobile et habitation les plus complexes, selon le niveau d’autorité accordé. Réviser certains dossiers au renouvellement et s’assurer qu’ils rencontrent toujours les normes, informer le client de nos conditions d’acceptations ou des raisons motivant un refus de non-renouvellement. Fournir le soutien, les conseils techniques aux agents en matière de critères de sélection des risques, de systèmes informatiques. Évaluer et répondre aux demandes d’accommodation de risques, de produits et de tarifs. Répondre aux appels, clavardages et courriels appliquer les règles et les lignes directrices dans un environnement centre d’appel. Répondre aux besoins de nos agents en temps opportun et de manière éclairée afin de fournir un service de souscription de premier ordre. Contacter les agents/clients afin d’effectuer des suivis relatifs à la souscription du risque. Examiner les dossiers clients existants afin de s'assurer que toutes les mesures ont été prises pour améliorer la rentabilité et le succès à long terme de notre portefeuille existant. Analyser les rapports pertinents (tels que les inspections, les véhicules automobiles, les réclamations) pour évaluer l'exposition aux risques et aux réclamations. Continuellement mettre à jour ses compétences techniques par des cours en ligne ou par toutes formations pertinentes. Participer à la mise en place de certains projets. Travailler en collaboration avec les membres de l’équipe. Offrir des suggestions et recommandations à son superviseur, suite à la rétroaction des agents/clients, afin d’améliorer le service que nous offrons. Traitement de courrier provenant des clients, partenaire et autres départements.
    Ce que nous recherchons :
    Minimum 2 ans d'expérience en assurance des particuliers. Solides aptitudes à la négociation. Démontrer des capacités de leadership. Très bonne connaissance des systèmes informatiques (suite MS Office). Bon jugement. Bonne capacité d’analyse et de résolution de problèmes Autonomie et initiative. Bilinguisme : La connaissance de l’anglais en plus du français est requise puisque ce poste exige de communiquer, oralement et par écrit, avec nos clients, nos partenaires et les autres équipes d’Aviva Canada situées partout au Canada. Attitude ouverte face au changement. Habileté à travailler en équipe. Avoir une bonne gestion de son temps et de planification de ses tâches. Capable de travailler sous pression et à l’intérieur d’un échéancier serré. Bonnes relations interpersonnelles. Motivé à fournir un service exceptionnel et personnalisé à nos agents. Horaire de travail : 12h00 à 20h00 du lundi au vendredi.
    Notre environnement de travail Une culture d’équipe diversifiée, inclusive et dynamique où vous pouvez vous épanouir tout en demeurant fidèle à qui vous êtes. Des événements périodiques à caractère social, favorisant l’esprit d’équipe. Un programme de reconnaissance des employés. Travail en mode hybride

    Aviva Canada s’engage à prendre des mesures d’adaptation du milieu de travail pour tous les candidats ayant une incapacité fonctionnelle, et ce, à toutes les étapes du processus de recrutement, y compris celle de la demande d’emploi. Par conséquent, si vous avez un handicap qui nécessite que des mesures d’adaptation soient prises, nous travaillerons avec vous pour combler vos besoins. Prenez note que tous les candidats doivent préciser la nature de leurs besoins d’adaptation dans la demande d’emploi. Par ailleurs, vous êtes prié d’en aviser le partenaire en acquisition de talents, qui, avec votre aide, déterminera les mesures qui s’imposent.


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    On est à la recherche d’un.e Conseiller.ère, partenariats et événements pour gérer les commandites, la relation avec nos partenaires, ainsi que les événements sociaux et corporatifs de l’entreprise. En collaboration avec les différentes parties prenantes, tu devras élaborer, planifier, et coordonner les initiatives événementielles et de développement d’affaires, le tout en respectant les balises de certification BCorp. Tu collaboreras aussi à la création de documentation et d’outils de communications. Ainsi, tu permettras à Lareau de rayonner tant à l’interne qu’à l’externe!
    Les avantages Lareau.
    Un salaire et des avantages alléchants Évoluer dans une entreprise innovante, responsable et humaine. Au bureau ou mode hybride, tu choisis! iPhone 13 Pro Max ou Android, tu choisis! REER avec contribution de Lareau. Activités sociales. Frais de scolarité/ formations payés. Possibilité de travailler hors Québec. 2500$ à l’achat d’une voiture électrique

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    Underwriting Case Coordinator  

    - Ontario

    Underwriting Case Coordinator
    Location: Hybrid - Kingston or York Mills
    Empire Life is looking to hire an Underwriting Case Coordinator to join our Retail Operations team!
    Why pursue this opportunity Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
    Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
    Hone your skills - this is an opportunity that allows for you to grow your technical and functional skills.
    What you’ll be working on Ensures the efficient and effective management of all information necessary for the underwriting function Provides basic risk assessments and related support to Empire Life and the Retail New Business Operations Unit Act as primary contact for advisors for offers and other issue communication; escalate issues to underwriters as deemed appropriate Communicate information to reinsurers, clients, advisors and third parties regarding underwriting evidence and decisions Inputs data on internal administration systems Support the underwriting department by providing administrative services Receive ownership of applications prior to issue; prepare and distribute communication to advisors; update underwriting administration system accurately and efficiently ensuring coverage changes are entered in a timely manner and reflected accurately Investigate and work with multiple vendors and appropriate experts regarding fee approvals to determine solutions to ensure effective cost management of doctor reports, medical exams and lab tests Respond to inquiries and requests and provide solutions and recommendations to Retail Operations and Customer Service Representatives Act as a training/functional resource for team members Participate in a variety of projects (system changes and testing, vendor surveys, department and Corporate projects)
    What we’re looking for you to have Completion of post secondary education Work experience in individual insurance/financial services industry is an asset Knowledge of medical terminology is an asset Bilingualism (English/French) is an asset Knowledge of word processing, spreadsheet, email, internet, database, and presentation computer software Clear writing, listening and verbal communication skills Well-developed customer relations skills Ability to learn new technology Ability to work independently and as a team member Ability to prioritize and manage multiple tasks concurrently Attention to detail/accuracy If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
    Beyond the salary For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes: Competitive salaries with annual pay increases Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions Competitive uncapped commission, for sales positions A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account Flexible work arrangements and an annual allotment of personal health days. Four weeks annual vacation from hire date A defined contribution pension plan with generous employer matching Top up programs for parental leave and compassionate leave Employer-sponsored wellness and recognition programs A cash employee referral program To learn more about working at Empire Life, visit .
    Get to know us Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

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    SENIOR OR SPECIALIST UNDERWRITER CALGARY – FULL TIME – HYBRID Position ID #201349
    THE EMPLOYER Global Insurance Company with branch office in Calgary, AB Strong culture with a history of promoting from within Disciplined underwriting culture and professional team
    THE POSITION Use complex underwriting skills to analyze and assess middle market accounts consisting of mid-to-large size commercial risks Focus on Construction, Manufacturing, Realty and Oil & Gas Contractors Train, develop and lead staff towards strong technical acumen Nurture broker relationships and focus on quoting good business Negotiate with brokers to a mutually positive outcome for the client
    MUST HAVES Minimum 7-10 years’ experience in Complex Commercial Underwriting CIP Designation preferred Problem solving skills and confident decision making Strong communication, negotiation and presentation skills Ability to motivate, coach and support a team of professionals
    FOR MORE INFORMATION Please reach out to Jenn Devlin at If this role isn’t for you, contact us anyway! We may have something even better!
    ABOUT SAUCE RECRUITMENT Sauce Recruitment Corp. is dedicated to promoting and supporting our client partners in the INSURANCE INDUSTRY. We specialize in working with high performing insurance professionals to help navigate their career to a higher level, new direction or better fit.
    Sauce is BOLD. Sauce makes things exciting. Insurance careers are anything but bland – you just need to find the right SAUCE. Be bold.

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    WE OFFER: Great learning and growth opportunities A competitive compensation package Full Benefits Package RRSP Matching Program Professional Development Courses & Designations 100% tuition re-imbursement for business relevant courses and training Vary days – including a day off for your birthday
    POSITION OVERVIEW The HR Generalist, is responsible for administering, maintaining and enhancing key HR projects, processes, and initiatives that drive change and transformation across Navacord and various Broker Partners as we continue our rapid growth journey. This is a true generalist role that includes aspects of administrative support, data collection/analytics, employee relations, acquisition integration, process improvement, and facilitating alignment of new acquisitions with various processes, and tools.
    RESPONSIBILITIES •Serve as a key HR Partner for Navacord and all broker partner concerns and HR operational inquiries nationwide addressing and resolving issues with high confidentiality and ensuring compliance with provincial legal requirements.
    •Provide guidance to managers and employees on day-to-day HR matters, and HR best practices with a primary focus on our Navacord Corporate Team, NUS and other Navacord Broker Partners within our HR Shared Service model.
    •Collect, analyze, and report data across Navacord and all Broker Partners, including turnover data, compliance information, workforce details, and advisor statistics through various tracking methods.
    •Conduct audits as needed to identify areas for improvement and ensure compliance, and then support businesses in closing any identified gaps.
    •Ensure national compliance with employment laws and regulations and assist in the development and maintenance of national HR best practice resources and templates.
    •Support the full Merger and Acquisition process for new broker partners including due diligence, onboarding and integration.
    •Lead Navacord One Culture initiatives as needed which will also encompass the coordination and execution of national employee surveys, and any resulting action plans to enhance engagement and culture.
    •Administrative functions as needed for a variety of documentation items: employment verification, total rewards documents, role transitions, offer letters, leave of absence, performance management, terminations, etc.
    •Support programs and processes that support the growth and HR transformation of various Navacord partners nationwide, including but not limited to performance management, compensation, employee engagement, succession planning, and M&A integration activity.
    •Update and maintain the HR playbook database leveraged by our Presidents & national HR team and develop best practice resources in a variety of HR disciplines including compliance, performance management, recruitment, employee engagement, one culture, compensation & general HR administration.
    •Assist with identifying, evaluating, and implementing new HR technologies, supporting the integration into HR processes, providing training, and monitoring technology effectiveness.
    •Create internal and external communications related to HR programs, initiatives, processes, or changes.
    •Participate in and support special projects as assigned collaborating with cross-functional teams to drive project success.
    •Perform other tasks and responsibilities as assigned.
    REQUIREMENTS Bachelor’s Degree or equivalent work experience. CHRP (or equivalent) designation or working towards it. 3+ years of progressive HR experience, ideally as a Generalist in a growing company. Strong customer service, business acumen, process management, and negotiation skills. Strong interpersonal and communication skills, with bilingual skills in English and French as an asset. High attention to detail and strong organizational skills, with the ability to prioritize competing tasks. Must be able to keep sensitive information confidential. Experience in the Insurance industry is preferred. Proficient in Excel and Microsoft Suite with an analytical mindset is preferred.
    Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

  • S

    Selectpath Benefits & Financial Inc. partners with clients to guide them along “the Right Path” to financial security and success. We achieve this through customized solutions driven by innovation, excellence, and integrity. Our expert team specializes in benefits and pensions, financial planning, and human resources management, offering a hands-on approach to achieving both short and long-term goals. As a Benefits Administrator, you’ll provide crucial support to the Practice Advisor and clients by managing data, reporting, and analysis related to group benefits products, enhancing the client experience alongside Benefits Associates and Advisors.
    RESPONSIBILITIES: Plan, organize, and oversee the preparation and completion of client renewals, ensuring a seamless process. Create detailed and accurate client reports that adhere to high standards. Collaborate with team members to address client needs, including reporting, analysis, and responding to inquiries. Collaborate with team members to address client needs, including reporting, analysis, and responding to inquiries. Act as a liaison with carriers to resolve issues effectively and efficiently. Manage various administrative tasks such as drafting Advisor client correspondence, maintaining files, and updating the database. Generate ad hoc reports as required. Provide support at Reception when needed. Take on additional tasks as assigned to contribute to the team’s success.
    REQUIREMENTS: College diploma, preferably with a business focus. Minimum 3 years of customer service experience. Working knowledge of Group Benefits is an asset. Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and experience with Goldmine or CRM systems is advantageous. Strong attention to detail, process-oriented, and adept at managing conflicting priorities. Advanced knowledge and application of MS suite of products (Outlook, Word, Excel, and PowerPoint) Team player with a commitment to internal customer support. Excellent interpersonal, verbal, and written communication skills.
    Navacord, and all our Broker Partners are actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

  • P

    PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.
    Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.
    Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:
    Shape your own career
    Grow in a supportive environment
    Connect with a community of experts
    Make an impact
    View Home - PartnerRe Experience e-book to find out more about what it’s like to work at PartnerRe.
    We are always looking for bright, proactive individuals to join our team!
    Please follow our Careers page for all updates on new positions. We look forward to receiving your application.
    PartnerRe is an equal opportunities employer.
    Please join our company LinkedIn Page for all updates on new positions that are coming live.

    Job Description
    About the role:
    As a Senior Talent Acquisition Specialist, you will play a key role in shaping and executing the company’s talent strategy to attract top-tier professionals in the reinsurance and financial services sectors. You will serve as a trusted advisor to business leaders, leveraging market intelligence and innovative sourcing techniques to secure high-caliber talent across global locations.
    Your Responsibilities:
    Lead end-to-end talent acquisition across multiple functions, seniority levels, and global locations, with a focus on hard-to-fill roles in reinsurance, actuarial, underwriting, risk, and finance . Develop and implement proactive talent sourcing strategies , leveraging deep market insights, industry networks, and advanced sourcing methodologies (Boolean searches, LinkedIn, competitive intelligence, referrals). Act as a strategic Talent Advisor to hiring managers and senior leadership, influencing talent decisions by providing data-driven insights on market trends, compensation, and talent availability. Foster and maintain strong relationships with passive and active candidates , ensuring a high-touch experience throughout the recruitment lifecycle. Partner with HR and business leaders to design, refine, and implement DEI-focused hiring strategies that attract a diverse talent pool. Oversee and enhance the candidate assessment and selection process , ensuring alignment with business needs and long-term talent goals. Utilize and optimize recruitment technologies (eg. LinkedIn Recruiter), ATS platforms, and data analytics to drive efficiency and continuous improvement in hiring processes. Mentor and provide guidance to junior TA team members, fostering a culture of excellence in talent acquisition.
    Qualifications
    About you:
    Bachelor’s degree and 7+ years of full-cycle recruitment experience, ideally within reinsurance, insurance, financial services, or a related industry. Deep industry knowledge of reinsurance/insurance hiring needs, market dynamics, and talent landscapes. Proven ability to engage, influence, and partner with senior stakeholders , including C-suite executives. Experience managing multiple requisitions with a consultative approach, ensuring high-quality and timely hiring outcomes. Expertise in sourcing and engaging passive talent , using innovative attraction strategies and market intelligence. Strong understanding of global talent trends, compensation benchmarks, and competitive intelligence within financial services and reinsurance. Passion for driving employer branding, talent marketing, and DEI recruitment initiatives . Hands-on experience with ATS platforms, LinkedIn Recruiter, HR analytics tools, and recruitment automation to enhance efficiency. Experience with SAP (SuccessFactors) will be an added bonus Exceptional communication, negotiation, and stakeholder management skills with a strong sense of urgency.
    Additional Information
    This is a fixed-term contract position until the end of December 2025.

    PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.
    Thank you,
    PartnerRe Hiring Team

  • H

    Job Title: Finance Summer Student Reports to: Lead, Accounting Status: 4-month contract Direct Reports: None Travel Requirements: None Office Hours: 8:30AM – 4:30PM
    Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
    HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
    As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
    One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
    Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
    Join us and be part of the team working to make a difference.
    KEY RESPONSIBILITIES:
    Assist with documentation of processes and policies Assist with filing Assist with data entry Assist members of the Finance department upon request Assist with new system implementation-data cleansing and testing Assist with surplus distribution processing and mailing Maintaining security of confidential information by following data security processes Verify and analyze data exported from various IT systems to ensure accuracy and compliance with internal processes. Perform other related duties as assigned with a high degree of flexibility and professionalism
    KNOWLEDGE, SKILLS & ABILITIES:
    Well organized and self-motivated Strong problem solving skills Attention to detail and accuracy High ability to prioritize Strong information management skills Computer literacy of Microsoft Office Suite (Intermediate Excel)
    EDUCATION, TRAINING & EXPERIENCE:
    High School Diploma Prior employment of 3 months.
    WORKING CONDITIONS:
    Working at a computer for much of the day. Hybrid working model.
    TO APPLY: Please submit your résumé to
    In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
    HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
    HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.

  • R

    We have an exciting new opportunity with our client, a leading insurance firm based in Toronto, is seeking a highly skilled Senior Property & Casualty Underwriter to join their dynamic team. With a strong reputation for excellence and innovation in the industry, they are committed to providing tailored insurance solutions and exceptional service to their clients.
    Position Overview: As a Senior Property & Casualty Underwriter , you will be responsible for evaluating, analyzing, and underwriting complex commercial risks within the property and casualty sector. You will play a critical role in driving profitability and maintaining a balanced portfolio by assessing risk exposures, negotiating terms, and developing strong relationships with brokers and clients.
    Key Responsibilities: Assess and underwrite complex property and casualty risks in accordance with company guidelines and industry best practices. Analyze financial statements, loss history, and risk exposure to determine appropriate coverage terms and pricing. Collaborate with brokers, agents, and clients to develop customized insurance solutions. Negotiate policy terms and conditions to maintain a profitable book of business. Stay informed on market trends, regulatory changes, and industry developments. Mentor and provide guidance to junior underwriters to support their professional growth. Work closely with internal teams, including claims, actuarial, and risk management, to optimize underwriting strategies.
    Qualifications & Experience: Minimum of 5+ years of experience in property and casualty underwriting, with a strong focus on commercial risks. CIP, FCIP, or CRM designation is highly preferred. In-depth knowledge of underwriting principles, risk assessment, and regulatory requirements in Canada. Proven ability to analyze complex risks and make sound underwriting decisions. Strong negotiation, communication, and relationship-building skills. Proficiency in underwriting software and MS Office Suite.

    If you are an experienced underwriter with a passion for risk analysis and strategic decision-making, we encourage you to apply and become part of a company that values expertise and innovation in the insurance industry.

  • S

    Our client is looking for a Life Insurance Administrator for their London Office.
    Job Description As a Life Insurance Administrator you will play a crucial role in helping our advisors manage existing client relationships and forge new ones. This position presents an exciting opportunity for individuals with industry experience who are eager to advance their careers.
    Key Responsibilities General: • Foster and cultivate client relationships by promptly, accurately, and professionally addressing inquiries related to their insurance products. • Assist advisors in the administrative aspects of implementing life and health insurance coverage. New Business: • Provide direct support to the advisory team by creating quotes, presentations, and coordinating with insurers for pricing. • Schedule and organize meetings, preparing necessary quotes and overview documents. • Record meeting notes, complete associated tasks, and perform data entry in CRM systems. • Facilitate the completion of applications with clients. • Monitor the progress of new applications, communicating with clients and gathering necessary information. • Dispatch policies and purpose letters to clients.

    Service: • Proactively contact clients to arrange annual review meetings. • Prepare required documents for annual review meetings. • Identify opportunities for new business within the current client

  • D

    Job Description
    Regional Sales Manager - Insurance Services Industry - Ontario
    Location: Remote (Ontario-based) with travel requirements
    Compensation: Competitive base salary plus commission structure
    Role Overview: This field-based position offers the opportunity to work remotely while developing and maintaining key relationships within the insurance industry across Ontario. The successful candidate will play a crucial role in expanding our client's market presence and delivering exceptional service to insurance partners.
    Key Responsibilities: Drive business development through marketing and sales of services to insurance adjusters Build and maintain a strong network of clients to ensure a consistent sales pipeline Attend and participate in industry networking events, including golf tournaments and trade shows Organize and conduct educational presentations such as lunch and learns and seminars Coordinate with operations team on new claims and scope of work Develop relationships with local accommodation vendors Maintain detailed activity reports and territory analyses Contribute to service improvements based on market feedback Assist in resolution of customer concerns Maintain accurate CRM records Travel requirement: approximately 50%
    Required Qualifications: 5-7+ years of territory management experience Proven track record in B2B sales and relationship building Bachelor's degree in marketing or business administration (asset) Experience with CRM systems (HubSpot experience preferred) Demonstrated ability to meet sales targets Strong prospecting and closing skills
    Core Competencies: Exceptional emotional intelligence and self-awareness Strong leadership and coaching abilities Cultural sensitivity and customer service orientation Advanced negotiation and presentation skills Excellent communication abilities (verbal, written, and listening) Strong organizational and time management skills Problem-solving and decision-making capabilities Ability to deliver results under pressure Adaptable and solution-oriented approach
    The ideal candidate will be outgoing, entrepreneurial, and comfortable with frequent client entertainment activities. Insurance industry experience is beneficial but not required. Working Arrangement: This is a home-based position with regular travel throughout Ontario. Qualified candidates are invited to submit their resume in confidence. Our client offers a competitive compensation package and excellent growth opportunities within a rapidly expanding organization.

  • W

    Career Opportunity - Multi-Line Claims Adjuster
    Westminster Mutual Insurance Company has been taking care of insurance needs in an individual way for over 150 years. Operating on a foundation of honesty, integrity, and community-based principles, we maintain the highest standards of personal service, never losing sight of the importance of the “Neighbour Helping Neighbour” approach.
    THE OPPORTUNITY We are looking for an experienced claims professional, seeking an opportunity to expand their knowledge of the overall claims function with a mutual insurer. Reporting to the Claims Manager, the Multi-Line Claims Adjuster will provide exceptional service to policyholders, enabling fair evaluation and prompt resolution of claims related to all lines of business, with a focus on automobile accident benefit claims. The Adjuster will assess the scope, complexity, validity and quantum of claims by collecting and preserving evidence through interviews, sourcing relevant documentation/reports, site inspections and interactions with service providers, from the first notice of loss through to final settlement. The incumbent will ensure claims are processed per Westminster procedures and statutory requirements.
    WHAT YOU’LL BE DOING Ensure prompt, personal contact with claimants, maintaining open and clear communication throughout the claims process Monitor regulator guidelines and legal precedents in alignment with market conduct policies and procedures Establish appropriate overall case reserves and adhere to reporting requirements Provide support to Claims Manager in adjustment of claims as required Interact with insureds and defence counsel throughout the claims process
    WHAT YOU’LL BRING Post-Secondary education or equivalent training and work experience with Accident Benefit claims CIP designation or an equivalent combination of insurance education and experience Commitment to learning and ongoing curiosity as a multi-lines insurance adjuster Administrative and technical experience with SABS and associated platforms (HCAI) Access to a vehicle and a valid driver’s license and the ability to travel locally on short notice Understanding of the P&C insurance industry and insurance and Contract law Working knowledge and experience using P&C insurer operating systems
    WHAT WE OFFER A friendly, community-oriented workplace Comprehensive benefits Opportunity for hybrid work schedule Competitive Defined Contribution Pension Plan Opportunity for variety and growth

    JOIN OUR TEAM! Interested? Please submit your resume and cover letter detailing your unique qualifications, experience and energy to
    We encourage applications from all qualified candidates and will accommodate applicants’ needs under the Ontario Human Rights Code throughout all stages of the recruitment and selection process. We encourage candidates to make their accommodation needs known so we can offer equitable opportunities.
    For more information about Westminster Mutual Insurance Company, please visit our website or follow us on Facebook, Instagram, or LinkedIn.

  • T

    Guidewire Developer  

    Position Overview: We are looking for a skilled and experienced Guidewire Developer to support our Policy Center. The ideal candidate will have a proven background in Guidewire application development and a strong drive to build efficient, scalable, and reliable solutions. This role requires a team-oriented mindset with a focus on continuous learning and improvement. Key Responsibilities: Develop, configure, and maintain Guidewire Policy Center applications. Work collaboratively with cross-functional teams to design and implement solutions that meet business needs. Leverage expertise in GOSU language, Guidewire tools, and accelerators to produce high-quality code. Review and reverse-engineer code in other languages to improve system functionality. Participate in Agile development processes, utilizing tools like Git, Bitbucket, Jenkins, Jira, and Confluence. Ensure seamless integration of Guidewire applications with other systems through RESTful APIs. Keep up with industry trends and best practices, particularly in Auto Insurance. Qualifications: Minimum 8 years of experience in Guidewire application development. Guidewire Cloud Certification (ACE) required. Extensive experience in Guidewire Policy Center configuration. Nice to have: Knowledge of Guidewire Billing Center (BC) configuration. Proficiency in GOSU language and experience with Guidewire tools, accelerators, Guidewire Batch, and predefined plugins. Ability to read and reverse engineer code from other languages. Strong experience in Agile software development and related tools (Git, Bitbucket, Jenkins, Jira, Confluence). Domain expertise in Property & Casualty Insurance. Experience with Guidewire PMT tool. 7+ years of experience coding RESTful APIs. Desired Skills: Excellent problem-solving and analytical abilities. Strong communication and collaboration skills. A commitment to fostering an inclusive and respectful work culture.

  • E

    Vice President, Group Product Actuarial  

    - Ontario

    Vice President, Group Product Actuarial
    Location: Hybrid Kingston or Toronto
    We are seeking a strategic and analytical leader to join our Group and Affinity Business Executive Team and the broader Insurance and Investment Executive Team as Vice-President, Group Product Actuarial. Reporting to the SVP & COO, Insurance and Investment, with a dotted line to the Chief Actuary, this role is pivotal in driving pricing strategy and analysis for our Group and Affinity product lines.
    As a key decision-maker, the Vice-President will provide strategic insights and direction to optimize profitability and performance. This role is responsible for analyzing both short- and long-term trends in the group insurance market, identifying unique portfolio characteristics, and shaping business strategy accordingly. Leading a team of actuaries and analysts, the Vice-President will ensure that actionable insights are delivered to senior management, maintaining a strong focus on margins and sustainable growth.
    Why pursue this opportunity Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence. Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming. Assume a pivotal leadership position - harness your expertise to deliver impactful results, shaping and leading your area with experienced foresight. Influence and innovate at the highest level- we welcome leaders who bring a dynamic blend of fresh perspectives and leading practices to steer our strategic course.
    What you’ll be working on Drive the development of the Group and Affinity Business Plan to optimize growth, contribution and growth in business value Accountable for defining metrics, developing and managing financial models, and delivering clear and insightful monthly, quarterly and ad hoc reports Develop and manage an analytics program to enhance our ability to analyze our business and to select and price risk effectively Conduct comprehensive operational analysis and reporting that provides accurate operational performance measures and unit costs to functional and partner areas Manage all Group actuarial pricing including the pricing and negotiation of reinsurance Participate in Group actuarial valuations activities, as required Collaborate with Distribution, Marketing & Product, Operations, and support services (Corporate Finance, Corporate Actuarial, IT, Risk, Legal, HR, PMO, etc.) to provide analytically driven financial insights and recommendations to Group and Affinity Business stakeholders Provide strategic leadership, fostering a high performing team environment, by setting clear goals and objectives, evaluating skills and performance, and ensuring alignment with organizational priorities Oversee resource allocation to support objectives effectively and regularly review responsibilities to enhance accountability and overall team effectiveness Actively contribute to the strategic direction and continuous improvement of Empire Life’s Actuarial Program as a key member of the Actuarial Senior Leadership Team.
    What we’re looking for you to have Completion of FCIA designation 15+ years of relevant actuarial work experience in the insurance/financial services industry Pricing expertise and experience in Life and Living Benefits for Group and Individual products are required Pricing experience in Segregated Funds is an asset Experience working across functional teams and all levels of an organization Outstanding written and verbal communication skills Advanced research, analysis and decision-making skills Ability to develop and negotiate innovative solutions Proven project oversight and execution experience Outstanding organizational skills with ability to manage competing priorities Strong team building, coaching and performance management skills Completion of a university degree with courses in mathematics, economics and/or business If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
    Beyond the salary For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes: Competitive salaries with annual pay increases Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions Competitive uncapped commission, for sales positions A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account Flexible work arrangements and an annual allotment of personal health days. Four weeks annual vacation from hire date A defined contribution pension plan with generous employer matching Top up programs for parental leave and compassionate leave Employer-sponsored wellness and recognition programs A cash employee referral program To learn more about working at Empire Life, visit .
    Get to know us Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

  • J

    The Supervisor of Life & Disability Services is critical to the success of the Life and Disability Services team by ensuring they are well supported and have solid direction in their daily work.
    As the successful candidate, you will be responsible for time reporting and performance management of direct reports and will review and manage workloads to ensure internal and external customer service and quality expectations are met. You will encourage your team to take initiative, innovate and to share ideas to enhance process efficiencies
    *Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.
    Qualifications: 3 to 5 years of experience in a Disability Claims Intake and/or Administration role Strong leadership abilities with a minimum 3 years of experience in a leadership role Comprehensive working knowledge of group benefit contracts, including life and disability eligibility, insurance, and administrative standards Well-developed interpersonal and verbal/written communication skills Strong analytical, problem-solving and conflict resolution skills Flexible and able to adapt to new situations Ability to effectively multi-task and manage multiple competing priorities daily Ability to support and work with a team to effectively manage change Demonstrated commitment to continuous improvement Demonstrated coaching and mentoring skills Proficient in Microsoft Office Experience creating presentations and preparing reports is an asset Industry education (CEBS, LOMA, HIAA) is an asset

  • A

    Expert en sinistres auto  

    - Montreal

    Aviva recherche des experts en sinistres automobiles débutants et séniors afin de joindre son équipe de la succursale du 555 rue Chabanel Ouest à Montréal.
    Pourquoi choisir Aviva?
    À Aviva, nous croyons en l’importance de chaque interaction avec nos clients. En tant qu'expert en sinistres auto, vous serez leur premier point de contact lorsqu’ils auront le plus besoin de nous. Vous fournirez un service à la clientèle exceptionnel, guiderez nos clients tout au long du processus d’indemnisation, mènerez des enquêtes et prendrez des décisions adaptées aux circonstances.
    Ce que nous offrons :
    Une rémunération globale avantageuse, qui comprend notamment un salaire de base, d’éventuelles primes annuelles, des vacances payées, un régime d’épargne-retraite, un régime d’actionnariat, des avantages sociaux, un compte de dépenses personnel Mieux-être ainsi que trois journées rémunérées pour participer à des activités de bénévolat. Débute avec 4 semaines de vacances par année Des occasions de perfectionnement professionnel hors du commun, dont un plan personnalisé axé sur l’avancement de carrière au sein du service de l’Indemnisation automobile. Un soutien relatif à votre formation professionnelle (paiement des cours menant à l’obtention du titre de PAA et nous offrons la formation pour obtenir le permis de l'AMF ). Des programmes d’entreprise favorisant le bien-être physique et psychologique des employés..
    Vos responsabilités :
    Guider les clients tout au long du processus d’indemnisation, enquêter sur leurs sinistres de collision automobile et répondre à leurs besoins. Travailler conformément aux pratiques de la compagnie et aux exigences réglementaires de l’industrie. Travailler de façon autonome dans un environnement numérique. Participer activement aux formations pour maintenir à jour vos connaissances. Contribuer aux projets spéciaux et fournir des rétroactions pour améliorer nos services.
    Compétences requises :
    Au moins 3 années d'expérience en service à la clientèle (assurance, finance, vente au détail, tourisme, etc.). Diplôme d’études collégiales ou AEC en assurance de dommages. Posséder son permis de l'AMF d'expert en sinistres et ou être sur le point de compléter ses examens. Posséder son permis d'expert en sinistres commercial et un atout Aptitude à travailler dans un environnement numérique et à distance.. Curiosité et volonté d’améliorer les processus pour offrir une expérience client exceptionnelle. Bilinguisme : La connaissance de l’anglais en plus du français est requise puisque ce poste exige de communiquer, oralement et par écrit, avec nos clients, nos partenaires et les autres équipes de Aviva Canada situées partout au Canada. Capacité d’incarner la culture et les valeurs de l’entreprise.
    Notre environnement de travail :
    Une culture d’équipe diversifiée, inclusive et dynamique. Des événements sociaux périodiques pour renforcer l’esprit d’équipe. Un programme de reconnaissance des employés. Travail en mode hybride avec présence au bureau deux fois par semaine. Horaires de travail variant de 8h à 18h du lundi au vendredi


    Aviva Canada s’engage à prendre des mesures d’adaptation du milieu de travail pour tous les candidats ayant une incapacité fonctionnelle, et ce, à toutes les étapes du processus de recrutement, y compris celle de la demande d’emploi. Par conséquent, si vous avez un handicap qui nécessite que des mesures d’adaptation soient prises, nous travaillerons avec vous pour combler vos besoins. Prenez note que tous les candidats doivent préciser la nature de leurs besoins d’adaptation dans la demande d’emploi. Par ailleurs, vous êtes prié d’en aviser le partenaire en acquisition de talents, qui, avec votre aide, déterminera les mesures qui s’imposent

  • W

    Technical Administrator, Auto Insurance  

    - New Westminster

    POSITION OVERVIEW As a Technical Administrator, Auto Insurance at Waypoint, you will play a crucial role in the efficient processing and management of ICBC documents and payments. This position requires meticulous attention to detail, strong organizational skills, and the ability to work in a dynamic environment. The successful candidate will contribute to the overall success of our team by ensuring accurate and timely processing of transactions, maintaining inventory, and supporting internal audits.
    RESPONSIBILITIES: Collect, sort, and confirm ICBC documents and payments. Accurately enter transaction information into the insurance system. Balance and reconcile transactions and reports to ensure accuracy. Manage bank deposits and withdrawals in a timely manner. Keep track of pending documents, facilitating necessary follow-ups. Efficiently manage ICBC stock and inventory. Assist in internal monthly audits to maintain compliance and accuracy. Potentially contribute to monthly commission reports. Undertake other administrative duties as assigned by the supervisor.
    REQUIREMENTS: Knowledge of Microsoft Excel, with the ability to further develop skills in that area. Strong attention to detail and accuracy in processing documents and transactions. Demonstrated sense of accountability and responsibility in handling financial tasks. Excellent communication skills, both verbal and written. Ability to multi-task effectively in a dynamic environment, both independently and collaboratively within a team. Prior experience in a similar role within the insurance industry is considered an asset. Familiarity with ICBC procedures and documentation.
    Waypoint is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

  • N

    WE OFFER: Great learning and growth opportunities A competitive compensation package Full Benefits Package RRSP Matching Program Professional Development Courses & Designations 100% tuition re-imbursement for business relevant courses and training Great learning and growth opportunities
    POSITION OVERVIEW We are seeking a highly motivated and detail-oriented Business Analyst to join our team at Unity Managing Underwriters Limited. The ideal candidate will play a pivotal role in streamlining day-to-day business operations, overseeing project management, and facilitating communication between internal teams and external stakeholders. This position will help ensure that our operational and strategic initiatives align with our business goals and client needs.
    KEY RESPONSIBILITIES: Business Operations Analyze and assess current business processes to identify opportunities for optimization and efficiency. Develop and maintain documentation related to business workflows, policies, and procedures. Assist in day-to-day operations by providing insights to improve operational performance and client satisfaction. Coordinate with various departments to ensure seamless integration of processes across the company. Data Analysis & Reporting Conduct business analysis to support decision-making processes and develop data-driven strategies. Compile and analyze data to provide actionable insights that support operational goals. Prepare financial, operational, and performance reports as needed. Respond to ad-hoc insights requests from our stakeholders/business partners by pulling and analyzing data. Project Management Manage and oversee business projects from initiation to completion, ensuring timely delivery and adherence to budgets. Collaborate with cross-functional teams to define project scope, objectives, and deliverables. Monitor project progress, identify potential issues, and implement solutions to mitigate risks. Prepare and present regular project status reports to management and stakeholders. Stakeholder Management Serve as a liaison between business units, IT, and external partners to gather requirements and ensure projects align with business objectives. Facilitate clear communication across departments to drive alignment on project goals and operational priorities. Manage relationships with key stakeholders to ensure expectations are met.
    REQUIREMENTS: Bachelor’s degree in Business Administration, Finance, Economics, or a related field. 3-5 years of experience in business analysis, project management, or operations, ideally within the insurance or financial services industry. Strong understanding of insurance brokerage operations, including claims processing, underwriting, and policy management (preferred). Excellent analytical, problem-solving, and decision-making skills. Ability to communicate complex data clearly to stakeholders. Proficiency in project management tools (e.g., Asana, Trello, Microsoft Project) and data analysis tools (e.g., Excel, EPIC, Power BI). Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint). Exceptional organizational, communication and interpersonal skills, with the ability to collaborate with multiple teams. Ability to manage multiple projects and deadlines in a fast-paced environment. PMP or CBAP certification (preferred but not required).
    Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

  • P

    As a Senior Consultant, Group Benefits Services, you will be responsible for managing and growing your own book of business. You will serve as a trusted advisor to clients across various industries and sizes, ensuring that the service and support that they receive aligns with PRL’s standards. This role requires strong relationship management, technical expertise in group benefits, and a strategic approach to driving revenue growth.
    Key Accountabilities: Serve as the primary benefits consultant for an assigned portfolio of clients, fostering trust and delivering exceptional service Manage all client deliverables, ensuring their timely and accurate production in collaboration with internal teams. Deliverables include renewal negotiations, marketing exercises, carrier transitions, employee presentations, experience reporting, budget projections, and client benchmarking Represent PRL at client meetings, industry conferences, and networking events to enhance visibility and business opportunities Drive revenue growth by nurturing relationships with current clients, identifying upselling and cross-selling opportunities, and actively participating in team-based sales initiatives alongside other consultants and technical experts Maintain up-to-date knowledge of carrier products, network structures, cost management strategies and funding mechanisms to provide informed recommendations to clients Act as the primary point of contact for client inquiries, swiftly addressing issues, concerns, and claims-related matters Strengthen and expand relationships with clients, carriers, and internal cross-functional teams to enhance collaboration and service delivery Stay informed of industry trends, regulatory changes, and emerging best practices to provide proactive guidance to clients
    Experience & Education Requirements: Active LLQP (Life License Qualification Program) CEBS (Certified Employee Benefits Specialist) designation is an asset A minimum of 5 years of experience in group benefits consulting/brokerage firm Strong knowledge of employee benefits plans, funding arrangements, and carrier products Demonstrated ability to manage a portfolio of clients and drive revenue growth Polished presentation, communication, and negotiation skills Strong analytical skills with experience in benefits benchmarking and financial analysis Proven organizational skills, attention to detail and the ability to effectively coordinate the delivery of projects and advisory services Client-focused with an unwavering commitment to service excellence Committed to professional development, with a desire to stay current with industry, market, and legislative trends that impact health & wellness plan design, delivery and compliance Proficient with Microsoft Office Suite; experience with Applied EPIC Systems is an asset

  • W

    Account Manager, Commercial Insurance  

    - Vancouver

    POSITION OVERVIEW The Account Manager, Commercial Insurance plays a pivotal role within our Commercial Department. This role has a solid understanding of Commercial Insurance products and exceptional customer service skills to create positive client experiences. Within this role there is a client-centric philosophy that has the client at the heart of every decision. The Account Manager, Commercial Insurance role produces high quality, detailed work based on established standards, guidelines and procedures while managing a moderate to high workload all while maintaining a customer-focused mindset. The Account Manager, Commercial Insurance collaborates with the entire Commercial Department to ensure high quality Insurance products.
    RESPONSIBILITIES: Renewal Management Review renewal lists to ensure timely completion of pre-renewals. Handle pre-renewals, auto renewals, and remarketing efforts, coordinating with Account Executives and Commercial Technical Administrators for effective renewal strategies.
    Policy Management Prepare pre-renewals, process new applications, and issue certificates with support from Commercial Technical Administrators. Create comprehensive market submissions with guidance from Account Executives. Collaborate with underwriting to negotiate rating, terms, and conditions for new business and renewals.
    Client Advisory & Relationship Management Provide expert insurance advice and recommend suitable coverage options. Maintain updated knowledge of company risk appetite and binding authorities. Cultivate strong relationships and correspond with commercial insurance underwriters. Attend industry and broker functions to enhance networking and industry awareness. Handle claim submissions and follow-up processes. Assist Account Executives in maintaining customer relations and contacts.
    Administration & Deadline Management Collaborate with Account Executives, Commercial Technical Administrators, and fellow Account Managers to ensure seamless teamwork. Organize weekly meetings with Account Executives and/or Commercial Technical Administrators, as needed. Collaborate with other departments and functions as necessary. Ensure consistent adherence to deadlines. Oversee team sales targets, reporting on progress, results, and opportunities. Keep EPIC organized and up to date with relevant correspondence. Serve as an Account Executive for smaller accounts. Provide support to Commercial Technical Administrators and Account Executives as required. Assist with formatting client documents, including letters, proposals, and emails. Generate monthly reports on team new business sales and targets.
    Additional duties and responsibilities may be added during the course of employment.
    REQUIREMENTS: Level 2 BC Insurance License. Refined interpersonal and communication skills, enabling you to build strong relationships with clients and colleagues, driven by a commitment to delivering exceptional experiences. Excellent written and verbal communication skills, ensuring interactions are clear and concise. Proficient in working within a team environment and managing diverse tasks. Strong organizational skills, attention to detail, and ability to manage workload effectively. Prior experience in Commercial Insurance or related fields is an asset.
    Waypoint is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons.

  • B

    Claims Advisor  

    - Vancouver

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.
    We are looking for a Claims Advisor to join our team in our Vancouver office! As a member of our Claims division, you will be responsible to provide “best in class” claims advocacy to BFL’s clients and our Client Management teams. You will serve as a liaison and advocate between the client and insurer with a view to resolving all claims and to perform all tasks related to the settlement of claims on client accounts.
    If you’re looking for a dynamic work environment, keep reading!
    Your day as a Senior Claims Advisor Upon notification of a new claim, reviews the relevant policy and gathers all necessary facts and information and contacts the insurer. Conducts analysis of claims and coverage in order to provide effective solutions to coverage issues. Provides technical expertise to clients regarding claims coverage. Advocates on behalf of clients in support of their insurance claims. Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims. Collaborates with claims team members, Client Management teams and/or clients to help develop value added, client-specific claims processes. Provides assistance, mentorship and support to other members of the Claims team. Participates in presentations to existing or prospective clients and/or associations. Builds and maintains excellent working relationships with adjusters, insurers, defence counsel and other experts involved in claim resolution. Maintains current and accurate files and documentation for each claim. Prepares claims reports as required.
    Our Ideal Candidate Has completed or currently working towards completion of your CIP. Minimum 5-7 years claims experience, preferably in commercial related insurance. Level 2 license or applicable provincial license requirements. Experience with higher value and complex claims is ideal. Experience with construction (builder’s risk and wrap-up liability) policies an asset. Experience with cyber and technology claims an asset. Excellent technical knowledge, attention to detail and precision. Exemplary analytical and problem-solving skills. Proven ability to work collaboratively and professionally with clients, team members and others within the organization. Strong verbal and written communication skills. Effective time management and organizational skills. Client centric and service-oriented perspective. Ability to work calmly under pressure. Good knowledge of MS Office.
    Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.
    Who we are Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in Canada. The firm has a team of over 1400 professionals located in 27 offices across the country. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide risk management, insurance and benefits consulting services in over 140 countries around the world. Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them. We are a national collaborative team that thrives in a fast-paced environment.
    Office Information Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by. Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.
    Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.
    Visit our website to learn more about us: bflcanada.ca/
    BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

  • H

    POSITION TITLE: Senior Healthcare Safety & Risk Management Specialist
    Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
    HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
    As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
    One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
    Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
    Join us and be part of the team working to make a difference.
    SUMMARY:
    Reporting to the Lead, Risk, the primary responsibility of the Senior Healthcare Safety & Risk Management Specialist is to provide expert guidance and advice to support HIROC subscribers from across all healthcare sectors. The successful candidate will have demonstrated subject matter expertise in: risk management, safety, quality improvement, and analytics within the complex and dynamic landscape of the Canadian healthcare system. This role requires a broad understanding of standards informing healthcare delivery including provider and client needs, regulatory and legal frameworks (pan Canadian), emergency preparedness and response, awareness of cultural competence and inclusivity in healthcare, and would benefit from experience with direct clinical practice. Working with a team of like-minded professionals you will support subscribers with risk management and patient safety subject matter.
    KEY RESPONSIBILITIES:
    Support subscriber experience and stewardship Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices) Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development Implement quantitative and qualitative methods to understand subscriber needs, system gaps, and incident investigation findings Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance.
    Support safety investigation and system resilience Apply safety science to investigate major losses, and incidents Identify systemic areas of interest from major losses and build safety capacity with subscribers Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.) Review and analyze healthcare legal claims data to support HIROC’s safety and risk initiatives Conduct focused reviews to provide subscribers (individually and collectively) and HIROC with actionable themes, trends, etc. Report potential new risk/safety themes and opportunities from claims analysis
    General Safety and Risk Management Functions Contribute to the departments and team planning Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance) Act as a resource to other departments and HIROC staff, and provide mentorship as required. Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required) Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices Support the development/improvement of patient safety indicators and other analytics Other duties as required
    Conduct research and academic activity Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.) Participate in the supervision of students Present new information at symposiums, education and academic conferences Work with a clinical coding team to optimize data collection and ensure accuracy and consistency
    KNOWLEDGE SKILLS & ABILITIES:
    Well organized, excellent time management skills and ability to meet deadlines Self-motivation and initiative Excellent written, verbal and listening skills Proficiency in Microsoft Office suite of tools Well-developed analytical and data management skills Knowledge of adult education principles Ability to work both independently and as a team member Committed to ongoing learning Valid driver’s license required
    EDUCATION, TRAINING & EXPERIENCE:
    Post-graduate degree in healthcare related field Advanced certification in Patient Safety, Risk Management, Quality Improvement, or Health Law Certification in quality/patient safety (e.g., Canadian Patient Safety Officer) Minimum five years of recent healthcare related experience. Member of a regulated health profession.
    Preferred: Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Experience with grant applications, ethics/REB/IRB, and literature reviews. Experience in presentation, facilitation, and public speaking. Experience with data systems/analysis (Power BI, advanced Excel functions, Power Queries) Integrated/Enterprise Risk Management (IRM/ERM) experience Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Exposure to medical chart and documentation review to ensure alignment on goals and data integrity Familiarity with medical coding practices, using safety factor frameworks (i.e., ICD10, CCI, Canadian Incident Analysis framework)
    WORKING CONDITIONS:
    Normal working conditions in an office setting. Working at computer for most of the day. Some travel required – Subscriber visits, presentations, conferences, and courses. Hybrid work model.
    HOURS OF WORK:
    Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs. May be required to travel, attend after-hours functions/meetings.
    TO APPLY: Please submit your résumé to
    In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
    HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
    HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.

  • F

    Loss Control Associate  

    - Ontario

    Farm Mutual Re is a mutual reinsurer that offers tailored reinsurance solutions for varied insurance lines and helps mutual insurers keep their promises by providing financial stability and insurance capacity. Recognized as Southwestern Ontario’s Top Employers 2025, Waterloo Area’s Top Employers 2025 and Canada’s Greenest Employer 2024, we remain committed to making a meaningful impact on our members, customers, employees, and business partners. Our values of care, trust, courage, and sustainability foster a sense of belonging and guide our decisions and actions.
    The Opportunity Reporting to the Team Leader, Loss Control Programs, the Loss Control Associate role offers an opportunity to apply analytical skills in risk assessment while contributing to loss control initiatives. As a Loss Control Associate, you will play a key role in supporting the Loss Control Team to ensure compliance and reduce risks through administration, research, and virtual assessments. This position offers a remote work schedule.
    As the successful candidate, you will: Research operations in advance and prepare material for in-field risk assessments Support finalization of in-field risk assessment reports Prepare and distribute internal reports and other support duties Monitor risk improvement compliance Conduct virtual risk assessments by conducting review of submissions, online research, interviews, or virtual assessment tools Evaluate risks and hazards observed virtually or through photographic submissions and make recommendations to control risk
    Your Skills and Qualifications You have a college diploma or an equivalent level or education You have a minimum of 3 years experience in risk assessment, loss control, or a similar field You possess strong customer service skills with the ability to build internal and external relationships You demonstrate effective organizational skills through the ability to set priorities and manage time effectively to achieve deadlines You communicate effectively and present information in a clear and concise manner using the appropriate medium
    What’s in it for you? Flexible hybrid work environment, which balances remote and in-office work A comprehensive wellness plan, including personalized health coaching, fitness classes, and access to an on-site gym Ongoing professional development opportunities, such as paid education, training, certifications, mentorship programs, and personalized career development plans Paid volunteer day to give back to your community In addition to our competitive salary, employees also receive exceptional employer-paid benefits, a defined benefit pension plan, and more to support their future
    How to Apply Visit our website and complete our Employment Application found on our Careers page.
    Farm Mutual Re is committed to creating an equitable, diverse, and inclusive work environment for all. We provide accommodations that help achieve a barrier-free workplace. If you require an accommodation to participate in the recruitment process, please contact

  • H

    POSITION TITLE: Corporate Services and External Events Specialist
    The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
    HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
    As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
    One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
    Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
    Join us and be part of the team working to make a difference.
    SUMMARY:
    Help HIROC shine bright in the healthcare community.
    The Corporate Services and External Events Specialist supports the Executive Office and the Communications and Marketing team with the production of external-facing events. Working closely with both teams, the individual will help connect the dots to support the successful execution of both in-person and virtual events. The ability to juggle multiple priorities, while remaining organized will help drive HIROC’s reputation of delivering a world-class experience at our events. Additionally, the individual will also have the opportunity to add their talents to the two teams they report to through a variety of tasks and projects.
    KEY RESPONSIBILITIES:
    External Events Coordination:
    Supporting with coordination of all external facing events (set-up, tear down, registration, etc) Researching skills, collaborating with vendors, contracts preparation Budget coordination On-site execution of events Food & beverage, logistics and AV coordination Supporting travel arrangements: researching, booking all forms of travel, on-site travel logistics Collaborating with event production partners Supporting communications and marketing for events Point-person for all queries Support with design, look and feel of events ensuring they adhere to brand standards Other duties as assigned
    Virtual Event Coordination
    Deep knowledge of Zoom, Microsoft Teams, WebEx platforms to support full set-up and production of virtual meetings, forums and webinars. Oversee registration for all virtual events Knowledge of Streamyard platform Ability to be point person and troubleshoot any virtual delegate technical issues Other duties as assigned
    Executive Office and Communications and Marketing Coordination
    Support the Executive Office with any additional tasks Support the Communication and Marketing team with any additional tasks (drafting emails, articles, researching, and any design support such as building presentations, etc.)
    KNOWLEDGE, SKILLS & ABILITIES:
    Event planning experience Understanding of venue logistics and planning (Food & Beverage, AV, etc.) Proficient in virtual meeting space platforms (Zoom, Microsoft Teams, WebEx, Streamyard) Strong organizational skills Ability to prioritize tasks Strong self-starter with initiative to support an award-winning events production team Excels at customer service. At ease dealing with employees inside the organization and stakeholders/suppliers outside the organization Skilled at making presentations and pitches Strong project coordination and issue management skills. Ability to effectively manage multiple projects, deadlines and priorities Ability to plan, organize and prioritize activities to meet objectives Creative thinker Desire to learn and willingness to take on new responsibilities Well-organized and able multitask to meet deadlines Ability to exercise discretion and tact in sensitive and confidential situations Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Valid driver’s license and access to a vehicle preferred (some travel required)
    EDUCATION, TRAINING & EXPERIENCE:
    Post-secondary education in event management, communications, marketing, or related discipline 3-5 years of professional experience in event coordination or related experience Comparable mix of education and experience will be considered
    WORKING CONDITIONS:
    Hybrid working model. May be required to attend after-hours functions/meetings, and occasionally work after hours. Some travel required.
    TO APPLY: Please submit your résumé to
    In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
    HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
    HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.


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