Celebrating over 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding employee experience and opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means endless ways to make a real difference.
We are currently recruiting for an Application Development Manager to join our Innovative IT Team here at headquarters located in Richmond Hill, Ontario.
A career with us offers:
• A fun, fast paced culture • Opportunities to grow and develop your career • On-going industry training programs and professional development opportunities • A workplace that supports workplace diversity, equity and inclusion • A strong promoter of women in the automotive industry • The chance to work with some of the best in the business!
Position Summary:
The Application Development Manager is a management level position responsible for delivering results through the leadership of a team to establish and implement new or revised application systems and programs. This position reports directly to VP of Information Technology. The incumbent will have expertise in directing system architecture, analyzing business requirements, developing applications, business intelligence and presents logical solutions by planning, assigning, directing software design, development, and implementation.
Position Functions:
Responsible for the support and management of key information technology applications for SYM-TECH. Develop, maintain, and publish application systems related design documentation, standard operating procedures, policies, and knowledge base documents. Provide knowledge transfer to other IT teams to enable them to develop and assist in supporting the Application systems and environments. Day-to-day engagement with information technology application delivery and support team to ensure application delivery milestones and operational goals are met on time and on budget. Perform various project management duties. Assigning and managing resources for project related tasks. Drive completion of quality project deliverables. Prepare time and cost estimates for completing projects for management's review. Champion and demonstrate the reduction of technical debt. Ensure essential procedures are followed and contribute to defining standards. Personnel management of application team(s) including conducting performance evaluations, counselling/coaching, as appropriate, ensuring ongoing development and education, and participating in the staffing/recruitment process. Foster an environment of skills development of sub team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the organizations reputation and safeguarding Sym-Tech, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency, as well as effectively supervise the activity of others and create accountability. Ensure that the highest level of customer service is provided by the applications team. Assure the applications team responds to help desk requests in a timely fashion. Work closely with IT Help Desk, DevOps, and other IT teams to analyze, troubleshoot, and resolve issues.
Minimum Qualifications:
Bachelor’s degree in Computing Science, Information Systems, or Business. Set clear expectations and define key performance indicators for self and team Excellent time and workload management skills Strong written and verbal communication skills Coach, mentor and manage assigned application development, implementation, and support personnel Act as liaison to business leaders with respect to the Application mandate.
Technical
5+ years of Application Development Management experience. 10+ years of relevant Microsoft enterprise full stack solution development & technologies experience. Proficient on modern stack solution development including, but not limited to, jQuery, Angular, Bootstrap, Node.js, DAPR, Power BI, SSRS and Microsoft SQL Server. Experience on design of Microsoft Azure cloud technologies and microservice architectures. Excellent understanding of application development environments and techniques and the key operational activities to maintaining enterprise level applications. In depth knowledge of project management methods, techniques, and tools. A broad understanding of business technologies, standards, applications, and solutions relevant to a mid-size corporation. Experience working with vendors and managing external relationships. Certified Scrum Master certificate is an asset.