Job details Location: Duncan, BC, V9L 6P5 Workplace information: On site Salary: $18.00 hourly / 40 hours per Week, Overtime: $27.00 per hour Terms of employment: Permanent employment: Full time Day, Evening, Morning, Weekend Starts as soon as possible Vacancies: 2 vacancies Overview Languages English Education No degree, certificate or diploma Experience Will train On site Work must be completed at the physical location. There is no option to work remotely. Work setting Retail business Responsibilities Operate cash register Process money, cheques and credit/debit card payments Scan items Tabulate total payment for goods or services required Receive payment for goods or services Suggestive selling Stock shelves and clean counter area Greet customers Wrap or place merchandise in bags Provide customer service Verify the age of customers when selling lottery tickets, alcohol or tobacco products Additional information Work conditions and physical capabilities Physically demanding Attention to detail Combination of sitting, standing, walking Personal suitability Accurate Flexibility Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees, Support for youths, Support for Indigenous people, Supports for visible minorities Who can apply to this job?Only apply to this job if: You are a Canadian citizen, a permanent or a temporary resident of Canada. You have a valid Canadian work permit. If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. How to apply By email:

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities:
Ensures Customer Satisfaction
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies:
Communicates Effectively
Customer Focus
Skills:
Interpersonal skills
Cash Handling
Direct Manager/Direct Reports:
Front End Supervisor
Travel Requirements:
None
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
Highschool Diploma or Equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
NA
Certifications:
NA
Other Requirements/Assets:
NA

Poste 32h-40h At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience! Your role: Supervise frontend staff to ensure service standards are being maintained Oversee register coverage and store supply usage Provide refunds and monitor cash drawer amounts Perform opening and closing procedures Provide excellent customer service by assisting customers and addressing any issues Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising) Train and mentor new associates Other related tasks to ensure the store runs smoothly What we're looking for: 1 year of retail experience 1 year of experience in team supervision Strong problem solving skills Excellent communication skills Strong attention to details If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Chez RONA, nos employé(e)s cultivent leur passion chaque jour. Nos équipes sont animées par la volonté d’aider nos clients à faire de leurs projets une réalité, et engagées à faire une différence dans les communautés où nous sommes établis. Nous exploitons ou desservons des magasins corporatifs et affiliés. Grâce à une offre unique de produits et de services et à des formats complémentaires allant des quincailleries de quartier aux magasins de grande surface, nos enseignes RONA+, RONA et Dick’s Lumber sont outillées pour répondre à tous les besoins des adeptes de la rénovation amateure et des professionnels de la construction. Vous avez le talent? Nous avons les outils! Chez nous, votre travail et vos idées contribuent à bâtir une organisation florissante. Votre voix sera toujours entendue et valorisée. Vous trouverez des possibilités de carrière à la mesure de vos ambitions et pourrez développer davantage l’ensemble de compétences qui vous rend unique. Si vous cherchez à faire ce que vous aimez, nous pourrions former l’équipe parfaite. En travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme : Un environnement de travail inclusif et sécuritaire Une sensibilité à l’équilibre travail-vie personnelle Des rabais exclusifs aux employé(e)s Des avantages sociaux : assurances (certaines conditions s’appliquent), révision salariale annuelle, etc. Des possibilités d’avancement au sein de l’entreprise Un employeur engagé dans sa communauté Du travail d’équipe et de la formation continue Un programme de formation complet pour toutes les nouvelles recrues Un programme d’encouragement aux études Et plus encore! Devenez un maillon du service client chez Rona, où vous pourrez transformer chaque transaction en moment mémorable. Votre attention aux détails fera la différence! Votre rôle : Accueillir et échanger chaleureusement avec la clientèle Effectuer les transactions avec précision Maintenir l'espace de caisse propre, soigné et rangé Produire et balancer le rapport de caisse à la fin de chaque quart de travail Se conformer aux politiques et procédures de l'entreprise en matière de santé et sécurité et de prévention des pertes Comprendre et promouvoir les programmes et initiatives de l'entreprise (sondages, levée de fonds, financement, etc.) Toutes autres tâches connexes assurant le bon fonctionnement du magasin Les compétences recherchées : Excellent service à la clientèle Facilité à résoudre rapidement et efficacement divers enjeux Souci du détail À l'aise de travailler debout pendant de longues périodes, et de travailler occasionnellement à l'extérieur Expérience avec systèmes de caisse, un atout Si vous êtes sélectionné pour une entrevue, veuillez informer notre équipe en magasin pour vos besoins d'aménagements durant le processus d'entrevue. Nous ferons le maximum afin de répondre à vos besoins en matière d'accessibilité. RONA est déterminée à encourager la diversité et l’inclusion. Nous étudions la demande d’emploi de l’ensemble des candidat(e)s qualifié(e)s, sans égard à leur race, couleur, religion, orientation sexuelle, genre, nationalité d’origine, âge, handicap ou tout autre statut protégé.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience! Your role: Supervise frontend staff to ensure service standards are being maintained Oversee register coverage and store supply usage Provide refunds and monitor cash drawer amounts Perform opening and closing procedures Provide excellent customer service by assisting customers and addressing any issues Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising) Train and mentor new associates Other related tasks to ensure the store runs smoothly What we're looking for: 1 year of retail experience 1 year of experience in team supervision Strong problem solving skills Excellent communication skills Strong attention to details If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities:
Ensures Customer Satisfaction
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies:
Communicates Effectively
Customer Focus
Skills:
Interpersonal skills
Cash Handling
Direct Manager/Direct Reports:
Front End Supervisor
Travel Requirements:
None
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
Highschool Diploma or Equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
NA
Certifications:
NA
Other Requirements/Assets:
NA
The pay range for this position is between $18.00 - $19.00

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience! Your role: Supervise frontend staff to ensure service standards are being maintained Oversee register coverage and store supply usage Provide refunds and monitor cash drawer amounts Perform opening and closing procedures Provide excellent customer service by assisting customers and addressing any issues Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising) Train and mentor new associates Other related tasks to ensure the store runs smoothly What we're looking for: 1 year of retail experience 1 year of experience in team supervision Strong problem solving skills Excellent communication skills Strong attention to details If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience! Your role: Supervise frontend staff to ensure service standards are being maintained Oversee register coverage and store supply usage Provide refunds and monitor cash drawer amounts Perform opening and closing procedures Provide excellent customer service by assisting customers and addressing any issues Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising) Train and mentor new associates Other related tasks to ensure the store runs smoothly What we're looking for: 1 year of retail experience 1 year of experience in team supervision Strong problem solving skills Excellent communication skills Strong attention to details If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities:
Ensures Customer Satisfaction
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front End
Communicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.
Maintains Safety and Security
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies:
Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively
Skills:
Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail
Direct Manager/Direct Reports:
Reports to Department Supervisor
Travel Requirements:
No travel requirements
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
High School Diploma or equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
Minimum 1 year leading people
Certifications:
NA
Other Requirements/Assets:
NA

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities:
Ensures Customer Satisfaction
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies:
Communicates Effectively
Customer Focus
Skills:
Interpersonal skills
Cash Handling
Direct Manager/Direct Reports:
Front End Supervisor
Travel Requirements:
None
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
Highschool Diploma or Equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
NA
Certifications:
NA
Other Requirements/Assets:
NA
The pay range for this position is between $18.00 - $19.00

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities:
Ensures Customer Satisfaction
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies:
Communicates Effectively
Customer Focus
Skills:
Interpersonal skills
Cash Handling
Direct Manager/Direct Reports:
Front End Supervisor
Travel Requirements:
None
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
Highschool Diploma or Equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
NA
Certifications:
NA
Other Requirements/Assets:
NA

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities:
Ensures Customer Satisfaction
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies:
Communicates Effectively
Customer Focus
Skills:
Interpersonal skills
Cash Handling
Direct Manager/Direct Reports:
Front End Supervisor
Travel Requirements:
None
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
Highschool Diploma or Equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
NA
Certifications:
NA
Other Requirements/Assets:
NA
The pay range for this position is between $18.50 - $19.50

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth! Your role: Supervise work according to set priorities and the company’s requirements Resolve any issue that may arise while ensuring customer satisfaction Carry out merchandising duties according to the Store Manager’s directions Supervise the replenishment process Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy Assist in recruiting staff for the department under your responsibility Determine work schedule while complying with the established labour budget and ensuring that customer needs are met Coach, encourage, and motivate teams Other related tasks to ensure the store runs smoothly What we're looking for: 5 years experience in personnel management Experience managing a retail business Strong leadership skills, resourceful and autonomous Excellent communication skills If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

MUST BE AVAILABLE DAY, EVENING AND WEEKENDS
OPENING HOURS
MONDAY 8-21
TUESDAY 8-21
WEDNESDAY 8-21
THURSDAY 8-21
FRIDAY 8-21
SATURDAY AND SUNDAY 8-17
MUST SPEAK FRENCH (REQUIRED) OR BILINGUAL ACCEPT At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The front end is the last opportunity we have to thank our customers and show them we appreciate their business. The Head Cashier is accountable to ensure this occurs by carrying out the responsibilities listed in this description as well as holding the Front End associates accountable to effectively carry out their duties and responsibilities.
Position Responsibilities:
We're looking for the type of associates who can tap into their inner orange. Overseeing work activity within his/her department, motivating the team to consistently demonstrate Customer FIRST behaviours.
Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers , communicating store and Home Depot objectives to associates
Training and supervising Cashiers (including cashiers in all remote cashier locations) and Lot Associates
Setting clear performance expectations as well as providing on the job feedback
Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations
Handling customer complaints in a professional manner
Providing a safe working and shopping environment by following all safety policies & standards
Completing specified safety training, immediately correcting hazards ; unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers
Experience/Knowledge Required: The kind of orange we are looking for will possess: Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
Ability to work a flexible schedule including evenings and weekends Excellent communication skills and customer service skills
Knowledge of all policies, procedures and duties related to customer transactions, cash handling, the service desk and lot
1 year of supervisory experience
Excellent decision making ability and problem solving skills

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities:
Ensures Customer Satisfaction
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies:
Communicates Effectively
Customer Focus
Skills:
Interpersonal skills
Cash Handling
Direct Manager/Direct Reports:
Front End Supervisor
Travel Requirements:
None
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
Highschool Diploma or Equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
NA
Certifications:
NA
Other Requirements/Assets:
NA
The pay range for this position is between $18.00 - $19.00

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities:
Ensures Customer Satisfaction
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front End
Communicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.
Maintains Safety and Security
Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies:
Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively
Skills:
Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail
Direct Manager/Direct Reports:
Reports to Department Supervisor
Travel Requirements:
No travel requirements
Physical Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
Dependent
Working Conditions:
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
High School Diploma or equivalent
Minimum Years of Work Experience:
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
Minimum 1 year leading people
Certifications:
NA
Other Requirements/Assets:
NA