Director - Pricing Strategy Canada We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. ADP Canada is a B2B technology-driven organization that provides businesses of every size the tools to help their people thrive. From basic payroll to complex people management systems and analytics, they help business leaders make better decisions. THE POSITION Based at either the Toronto head office or any of the regional offices in Montreal, Burnaby, or Halifax, this role will report directly to the VP Pricing Strategy. The Director of Pricing is a pivotal and influential role in developing and implementing pricing strategies that maximize revenue and drive market share. KEY RESPONSIBILITIES Provide insights and recommendations on pricing strategy. Drive, organize and communicate the performance metrics of sales, attach rates, discounting, and promotions. Lead market research projects to uncover and identify price opportunities and communicate results with senior stakeholders. Recommend process, research, and measurement improvements. Solve unique and complex problems that have a broad impact on the business. Contribute to the development of each segment go-to-market strategy. Lead project teams to achieve milestones and objectives. Develop and execute options/frameworks and regular price/packaging tests to optimize customer acquisition and LTV. Reduce price structure complexity and suggest ways to simplify solutions. QUALIFICATIONS Requires in-depth pricing and performance measurement knowledge and experience. Experience with price models, price setting, price realization, promotional spending, pricing experiments, and bundling. 10+ years of business performance and pricing leadership background gained in fast-paced and complex technology-driven businesses of relevant size and scope. A track record of senior stakeholder engagement using data and business acumen driving alignment on pricing and promotions across the marketplace and competitive landscape. Excellent communication, presentation, and facilitation skills. Strong attention to detail, data research, analyzing large datasets, developing robust models to inform business decisions. BA/BS in Business Administration, or the equivalent in education and experience, required. Advanced degree preferred. Bilingualism (English and French) is a plus. You'll love working here because: Be yourself in a culture that values equity, inclusion, and belonging. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. The compensation for this role is $113076 - $180665/Year. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. #J-18808-Ljbffr
ADP is hiring District Manager, Outside Sales.
As a District Manager, Outside Sales, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients in person and virtually. You will serve as a consultative business partner introducing ADP’s leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You’ll provide expert guidance and use your entrepreneurial spirit to build your book of business. We are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success.
To start, your leader will provide daily goals around the number of dials, talk-time, and appointments set – all to get you off to the best start possible. As you prove yourself and settle into the role, you’ll find autonomy, flexibility within your daily schedule, work-life balance (a set schedule Monday – Friday, no weekends!). Let’s also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment – all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel:
What you'll do: Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it’s not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter . You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker . You’re a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner . You’re always learning, growing, and questioning what was done in the past to make things better.
A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experience could include: 2+ years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Experienced skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned to build relationships, impact businesses for the better, and achieve success. Ability to successfully build a network and effectively use social media for sales Running a full sales cycle from prospecting, vetting potential clients, presenting/demoing products, and closing the deal Nice to Have: 2+ years of B2B Sales experience in a quota driven environment
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Grow your career in an agile, fast-paced environment means plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
ADP is hiring a Senior Sales Representative for National Accounts (HUNTER) .
· Are you motivated by always progressing and achieving more? · Does nothing stop you from persevering until you get things right? · Have you got the power to transform problems into first-class solutions?
YES? You might be just the person we’re looking for .
Let’s tell you more about ADP. We believe great people build great companies – and for them. Every day, we strive to design a better way to work, helping employees at organizations around the world stay productive and achieve their potential. We’re always designing for people, starting right here with our one-of-a-kind culture and with people like you.
Speaking of great people, we are driven by you bringing your unique talents and perspectives to ADP. We not only welcome your ideas on how to make us even better, but we also actively support your efforts to achieve, learn and grow. If you’re motivated by success for yourself and your team, you belong at ADP.
The world's largest companies – including 80% of the Fortune 500 – count on our Human Capital Management solutions. As a key player in our team, a Senior Sales Representative, and National Accounts , you’ll play a crucial role in growing new market share for ADP’s cloud-based human resources solutions to significant market prospects within a defined territory. Your proven expertise and responsiveness will be instrumental in our team's dedication to unparalleled partnership and unwavering relationships with our clients and prospects. We are passionate and committed to our current and future clients’ success in the ever-changing world of work. Are you like-minded? Want to be part of our winning team?
A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries and have over 63,000 employees worldwide. Thanks to our ADP employees' talent, commitment, and authenticity worldwide, we've earned accolades from some of the industry's most respected thinkers for being one of the best workplaces. We have been recognized as Greater Toronto's Top Employer 2024 by Mediacorp Canada and the best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel:
Are you not convinced yet? This career opportunity offers significant earnings potential and maximum exposure for career advancement. We will support your personal training and development in an informal, diverse, fast-paced, non-bureaucratic environment sensitive to work-family and flexible schedules.
Does this sound like you? Agile Solution Seeker . You’re a problem solver who can always find the correct answer, even in fast-paced change. Passionate Advocate . You strengthen relationships and build advocacy while delivering measurable results. Fearless . You embrace challenges and know no boundaries. Trusted Advisor . You live integrity and deliver on promises… every time.
What you’ll do: Responsibilities · Attain or exceed 100% of assigned revenue and product goals within assigned accounts. · Develop an annual business plan, determining sales and activity goals required to attain assigned revenue and product goals. · Compile "Account Plan" documents for prospective clients, describing existing products and services used, potential product sales and related selling strategy to create a robust pipeline. · Maintain a current prospective business report identifying potential business and activities necessary to close client accounts. · Develop prospective client sources utilizing various communication mediums, including personal contact mailings and planning client seminars. · Utilize sales automation tools to define market penetration strategies. Identify and target competitive prospects and plan strategies to increase market share. · Work with U.S. and Global National Accounts sales teams on joint and global client opportunities and relationships. · Broaden knowledge of company products and their capabilities versus the strengths/weaknesses of competitive products.
Experience you’ll need: Qualifications · 8+ years of B2B sales experience (midsize to enterprise sales) · Proven ability to sell complex National Account enterprise solutions · Proven ability to effectively prospect into C-Suite and continually achieve or exceed sales quota · Keen discovery skills and a desire to challenge prospects to improve their business processes · Excellent sales skills with a high level of proficiency in persuasive communications · Industry knowledge and knowledge of ADP's competitors is an asset · Demonstrated success in a team-selling environment · Skilled in effective use of CRM · Excellent work ethic, motivation and leadership skills
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: • Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. • Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. • Create. Innovate. Problem-solve. Shape the future of work with people you like. • Balance work and personal time. Flexibility to integrate work more easily in your everyday life. • Go Global. With operations around the world, exciting new networking opportunities abound. • Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
If you’ve made it down this far, we must ask: What are you waiting for? Apply now! Visit: jobs.adp.com
#LI-DF1 #LI-Hybrid
ADP is hiring a Senior Sales Representative HRO, Human Resources Outsourcing, Major Accounts Is this you? Fearless . Embraces challenges and knows no boundaries. Trusted Advisor . Lives integrity and delivers on promises…every time. Entrepreneurial spirit . A dreamer and a doer who is optimistic about possibilities, passionate about seeing your vision come to life, and takes thoughtful risks to get there. People person . A relationship builder who connects with people and values friendship and fun. Insatiable appetite to learn . Driven by continuous learning with an insatiable hunger to grow, become, do, share, and give more. If so, this may be just the opportunity you’ve been searching for. Don’t just take our word for it! Read on to see yourself. First things first: We believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed, and innovation is encouraged. The result? We’re changing the world of work with our HR and payroll solutions, which help companies of all sizes focus less on work and more on success. Speaking of success… it's our sales teams that make it happen. And that's where you come in. As a Mid-Market Sales Representative, you’ll drive new and/or existing business for ADP’s cloud-based HR & payroll solutions to corporate clients within a defined territory. By strategically collaborating with internal partners and with help from our top-notch training, you’ll sell to new and/or existing clients and effectively close sales for ADP Comprehensive Services. Did we mention you’ll join a champion sales team with five years of double-digit growth? (We don’t mean to brag, but we are pretty awesome here.) THINGS YOU’LL DO: (Responsibilities ) Drive our Business Forward Work within a protected geographic territory to close sales, win business, and reach sales goals. It’s that simple. Turn Prospects into Loyal Clients and Raving Fans Implement a top-down sales strategy targeting Presidents, CEOs, CFOs and Owners to build a network with C-level executives. Now, that’s what we call networking. Deepen Relationships Across the ADP Family In addition to cloud-based HR & payroll solutions, strategically cross-sell into existing accounts by spotlighting ADP’s shiny, new products and solutions. Wait… there’s more! Collaborate daily. Be an ADP ambassador by spending time in the field. #ADP Develop an annual business plan and determine the sales and activity goals required to attain or exceed the assigned quota. Support the existing sales team in interacting with them to maximize territory penetration and develop and execute solution strategies. Support overall direction, motivation, and leadership to a sales team in a designated territory. Participate and lead during monthly field and blitz days. Develop relationships with C-Level Executives and other key client stakeholders. Cultivate a targeted list of companies within a protected geographic territory. Position value and strength of the ADP Comprehensive solutions and related services to new and/or existing customers in alignment with the client's primary business objectives. When meeting prospects and/or existing technology clients, share commercial insights to trigger client action Align and work side by side with Solution Consultants to discover and analyze client business processes. Collaborate and co-create business cases with clients to help them justify any potential investment with ADP. Develop solution proposals encompassing all aspects of the ADP Comprehensive Solution offering. Maintain up to date industry and product knowledge. Negotiate pricing and contractual agreements to close the sale. Join and support Implementation and/or service teams to ensure positive client experience and timely conversions. Provide clear and concise documentation of pertinent client information. Participate in regular meetings with the VP of ADP Comprehensive Services and the HRO sales team when required. Provide training to field sales. Using appropriate sales process tools, e.g., SFDC and re-order. Perform other duties as required. EXPERIENCE YOU NEED: (Required Qualifications) Highschool Diploma Preferred experience includes at least five years of strategic sales experience selling to C-Level contacts, including two or more years of outside business-to-business sales experience. Human Capital Management selling experience as an asset. Proven ability to create and implement activity plans and coordinate tasks to balance sales initiatives and required deliverables. Demonstrates an ability to set individual goals, monitor the progress of objectives against targets, and develop corrective actions or recommendations to ensure goals are met. Proven track record of exceeding sales objectives. Ability to position the value of Comprehensive Outsourcing in competitive situations. Proven proficiency in selling and presentation skills and territory management. Proven ability to promptly propose and implement creative (but practical) solutions to business. Proven ability to effectively communicate & relate to all levels of the organization through all available mediums (verbal, listening, writing, presenting). Ability to effectively balance personal accountability for sales results by working collaboratively with sales colleagues and internal resources within the business to ensure consistent, accurate information and a level of service to clients. Industry and/or knowledge of ADP's competitors is an asset. Canadian payroll Association, PCP Certification, CHRL Designation, etc., is an asset. BONUS POINTS FOR THESE: (Preferred Qualifications) Excellent verbal and written communication skills, including with C-level executives. Motivated, self-starter with practical time management skills Ability to work independently, as well as being a collaborative team member Five years + of experience with business-to-business sales, particularly at the executive level YOU'LL LOVE WORKING HERE BECAUSE YOU CAN : • Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. • Knowledge to help you grow . Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. • Create. Innovate. Problem-solve . Shape the future of work with people you like. • Balance work and personal time . Flexibility to integrate work more easily in your everyday life. • Go Global. With operations around the world, exciting new networking opportunities abound. • Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences. If you’ve made it down this far, we must ask: What are you waiting for ? Apply now! *Quebec candidates: While French is required for Quebec-based roles, the use of the English language is also necessary due to the global nature of the business and the need to interact with ADP’s headquarters and international sites. Ready to #MakeYourMark? Apply now! To learn more about careers in Sales at ADP , visit: Sales Jobs at ADP - Sales Careers at ADP - Sales Career Training - Work in Sales at ADP #LI-DF1 #LI-Hybrid
ADP is hiring a Director, Relationship Management
• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? Well, this may be the role for you. Ready to make your mark?
As a Director, Relationship Management, in this position, reporting to the VP, UM & NAS Service Delivery, you'll help our clients leverage ADP's exceptional business and technology solutions so they can focus on what matters most to them - growing their business. ADP Canada and ADP UM & NAS Service Delivery are looking for a leader for the Mid-market relationship management team. This is an influential role, with a team of over 13 professional relationship managers supporting ADP's clients. The role is an important pillar of the Client Success and is responsible for the health & optimization of our clients that use ADP Technology and HR services. In addition to building strategic partnerships with our clients that choose ADP for their HR Technology needs; the role is also critical to maintaining ADP's position as the premier provider of Human Capital Management solutions. If you are interested in driving client strategy, building client relationships, managing a team, and are looking for a great growth opportunity, consider this role! Ready to #MakeYourMark? Apply now!
Summary:
• Assists the Client Success and Service Delivery Senior Leadership in creating a strategy for account coverage while building relationships with our clients and associates. This requires a strong combination of leadership, account management and relationship skills. The role is responsible for directing the overall client relationship and retention strategies through the leadership of the Mid-Market Relationship Managers.
• Demonstrates awareness and understanding of strategic goals and priorities of ADP, Human Capital Management (HCM) Product Growth strategy, and our clients.
• Gains commitment, alignment, and engagement to advance the interests of the Department and our clients supporting ADP Mission, Vision and Values.
• Ensures the delivery of World Class Service and the development/improvement of the overall client relationships including satisfaction and retention.
• Understands the perspective of the client and takes proactive steps to maximize client satisfaction, including building and communicating with stakeholders the client outreach programs as applicable.
• Builds a talent acquisition and retention strategy that puts the associate first -- you have a proven track record of building and sustaining high performing teams & culture.
• Responsible for developing the skills, competencies, client strategies and business/financial acumen of each of the team members.
• Contributes to achieving growth objectives through Sales leads and support and loss prevention programs to support the Service and Sales organizations.
• Key success metrics include year over year increases in metrics related to customer satisfaction indexes, client retention rates, associate Engagement and retention, number of reference-able clients and business growth measured by Sales/Starts/Upgrades/Revenue.
WHAT YOU’LL DO: Responsibilities
What you can expect on a typical day:
• Responsible for executing the direction of client support and retention strategies through the leadership of the Client Relationship Managers.
• Collaborates across all functions and business segments including Sales, Implementation, Service Centers, Support Centers, Legal, Finance, Product, Marketing, and other partners to ensure strategic, effective, efficient processes and client satisfaction.
• Ensures alignment to the Client Service Executives and service center model.
• Implements relationship management tools, initiatives, and organizational structures to meet changing client demands.
• Executes and upholds relationship management program standards, while seeking to innovate and evolve those programs.
• Prepares associates for growth opportunities and acts as a coach/mentor.
• Provides guidance, coaching and assistance as needed to ensure their development and professional growth.
• Supports the Relationship Management team in handling complex, escalated, and unresolved client issues. Is the primary point of escalation for the team & our internal partners such as Sales & Implementation.
• Collaborate with other Leaders and Executives on operational, financial, staffing and/or training strategies.
• Responsible for developing metrics, root cause reporting, client executive debriefs, health of the client reporting and all other data required to communicate the update/success/progress of the client experience.
TO SUCCEED IN THIS ROLE: Requirements
• Minimum 7-10 years of people leadership in a client-facing role (relationship management, client service, implementation, B2B experience preferred)
• Superior client service skills (both verbal and written communications) and strong active listening skills
• Expert level communication, influence, and negotiations skills with C-Suite Executives and internal stakeholders
• Ability to quickly consolidate and understand data around client success metrics (experience managing a business / P&L across a balanced set of KPIs such as NPS, Retention, Margin analysis are a must)
• Strong change management & transformational leadership. The successful candidate will have a proven track record of designing and implementing programs to drive client success
• Ability to collaborate and work effectively within cross functional teams, builds consensus, and breaks down organizational barriers BONUS POINTS FOR THESE: Preferred Qualifications
• Bachelor's Degree or equivalent in management experience.
• English/French Bilingualism is strongly preferred.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Create. Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
What are you waiting for? Apply today!
Jobs.adp.ca #LI-EU1 #LI-Hybrid A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition . Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status #J-18808-Ljbffr
Description ADP souhaite embaucher un(e) consultant(e) , Service à la clientèle, GCH de la prochaine génération Vous êtes prêt(e) à vous joindre à une société qui offre des possibilités d’avancement pendant toute votre carrière? Vous voulez vous joindre à une société qui offre des programmes de formation primés et des directives de premier ordre pour soutenir votre réussite, votre croissance et votre apprentissage continu? Vous recherchez un milieu inclusif qui favorise la collaboration et le sentiment d’appartenance? Si c’est le cas, nous recherchons un(e) consultant(e) pour aider nos clients et travailler au sein d’une équipe collaborative et dynamique. Poursuivez votre lecture pour en savoir plus. Au sein de ce poste, vous serez en première ligne pour résoudre des problèmes complexes, tout en travaillant avec des clients qui emploient plus de 1000 personnes et qui utilisent plusieurs services d’ADP. Vous adopterez une approche consultative et mettrez à profit votre expertise dans vos relations avec vos clients, afin de leur offrir de la valeur et d’établir un climat de confiance en trouvant rapidement des solutions à leurs problèmes et des réponses à leurs questions. Le soutien que vous fournirez à vos clients pourra inclure différents niveaux de formation, aide à la navigation, dépannage et recommandation de solutions de rechange. De plus, vous devrez rapidement répondre aux demandes relatives aux services, fournir du soutien aux utilisateurs des applications et des conseils techniques. La réputation d’ADP en matière de service et de satisfaction de la clientèle sera entre vos mains. La nature de vos activités quotidiennes ne changera pas– votre principal objectif étant d’aider vos clients. Toutefois, chaque journée variera selon les demandes que vous recevrez et les solutions que vous proposerez à vos clients pour répondre à leurs besoins uniques. Vous vous consacrerez à des activités techniques en contribuant aux projets et en recourant à des analyses pour résoudre les problèmes. Vous tirerez avantage de vos partenariats en interagissant et en collaborant avec les principales parties prenantes. Vous aurez la possibilité de maîtriser le monde de la gestion du capital humain (GCH)! Vous vous occuperez davantage de la paie ou des RH, selon le secteur fonctionnel auquel vous vous joindrez. Pour réussir à ce poste, vous devez posséder des connaissances d’expert(e) afin de résoudre rapidement les problèmes des clients. Vous apporterez une nouvelle perspective aux solutions existantes. Vous savez établir des liens avec les clients, gagner leur confiance et vous démarquer par votre professionnalisme. Par conséquent, vous offrez une expérience de qualité supérieure et vos notes de satisfaction de la clientèle font votre fierté. Vous devez être à l’aise dans un environnement dynamique, mais nous savons aussi nous amuser. Vous trouverez ici non seulement une carrière, mais des amitiés durables, au sein d’une société inclusive. À propos d’ADP: À titre de chef de file mondial des technologies de ressources humaines, nous tirons parti de l’intelligence artificielle et de l’apprentissage machine pour offrir de meilleurs services pour la paie, les impôts, les ressources humaines, l’administration des avantages sociaux, et plus encore! Nous croyons que ce sont nos employés qui nous permettent de nous démarquer, et c’est pourquoi nous privilégions une culture inclusive et pragmatique qui favorise les idées, l’innovation et le sentiment d’appartenance. Nous avons été reconnus comme l’un des meilleurs employeurs au monde et avons reçu de nombreux prix prestigieux pour la diversité, l’équité et l’inclusion, notamment de la part de DiversityInc, qui nous a nommé au palmarès des 50 meilleures entreprises et dans les catégories de meilleur chef de la direction et de meilleure entreprise pour les femmes, les personnes LGBTQ+, les talents multiculturels, etc. Dans la foulée de notre profond engagement en faveur de la diversité, de l’équité et de l’inclusion, notre chef de la direction s’est joint à la coalition OneTen , qui vise à créer un million d’emplois pour les Afro-Américains au cours des dix prochaines années. Pour en savoir plus sur la diversité, l’équité et l’inclusion chez ADP, consultez notre chaîne YouTube: (en anglais seulement). Nous avons récemment été reconnus comme l’un des meilleurs employeurs du Grand Toronto pour 2024 par Mediacorp Canada, et comme l’un des meilleurs lieux de travail pour les innovateurs par Fast Company. Vous souhaitez faire votre marque? Postulez dès maintenant! Pour en savoir plus sur les Services à la clientèle d’ADP, visionnez la vidéo suivante (en anglais seulement): . TÂCHES ET RESPONSABILITÉS Voici à quoi peut ressembler une journée type: Faire des recherches, du dépannage et de la résolution de problèmes. Vous ferez des recherches et du dépannage afin de résoudre les problèmes d’ADP et des clients avec les applications, concernant la configuration de système, la fonctionnalité des produits, l’amélioration des produits et les demandes générales des clients. Vous analyserez les besoins complexes des clients en matière de paie, d’avantages sociaux, de temps ainsi que de politiques et de procédures de ressources humaines. Vous ferez preuve d’initiative en cherchant des réponses et des solutions afin d’obtenir rapidement des résultats positifs pour le client et pour ADP. Communiquer avec les clients et dépasser leurs attentes. Vous vous servirez de vos grandes aptitudes interpersonnelles et de votre excellente connaissance des produits pour communiquer avec les clients et les représentants afin de résoudre les problèmes. Vous définirez les priorités, organiserez votre journée, travaillerez en mode multitâche, changerez d’orientation et fournirez rapidement un suivi. Vous chercherez à dépasser les attentes des clients dans chacune de vos interactions. Vous respecterez les normes éthiques les plus élevées et incarnerez l’une des valeurs fondamentales d’ADP, en faisant passer «l’intégrité avant tout». Sensibiliser et formuler des recommandations. Vous mettrez à profit votre connaissance des produits et services d’ADP pour fournir des solutions aux problèmes et répondre aux questions. Vous aiderez les clients à comprendre la valeur de nos produits. De même, vous vous inspirerez des commentaires des clients pour soumettre des recommandations à la direction d’ADP afin d’offrir de la formation sur les meilleures pratiques et les solutions. Qualifications requises pour ce poste: Expérience dans le service à la clientèle ou l’intégration de systèmes, de préférence dans un environnement axé sur la technologie Connaissance des principes, des flux de travail et des processus de RH Expérience au sein d’un service de ressources humaines et capacité éprouvée à obtenir des résultats positifs Techniques de résolution de problèmes et capacité à apprendre de nouvelles technologies Compétences interpersonnelles incluant la capacité de mettre l’accent sur les enjeux des clients Parfait bilinguisme (français-anglais), tant à l’écrit qu’à l’oral Candidats du Québec: Le français est requis pour les postes basés au Québec, mais l’anglais l’est aussi, en raison de la nature mondiale de l’entreprise et de la nécessité d’interagir avec les sièges sociaux et les établissements internationaux d’ADP. Un diplôme collégial est un atout, mais n’est pas exigé. Il est plus important d’avoir les compétences nécessaires pour exercer ces fonctions. D’autres expériences acceptables pourraient inclure: L’expérience mentionnée ci-dessus OU Une expérience militaire assortie de compétences– comme la capacité à travailler en équipe, à s’adapter, à s’organiser et à assurer un suivi– qui vous permettront d’établir des relations avec les clients et les membres de l’équipe, à trouver des solutions et à réussir. Qualifications constituant des ATOUTS: Expérience avec les concepts d’avantages sociaux Certification PHR ou SPHR VOUS AIMEREZ TRAVAILLER ICI PARCE QUE VOUS POURREZ: Être vous-même dans une culture qui favorise l’équité, l’inclusion et le sentiment d’appartenance, et qui offre un espace sûr pour exprimer une grande diversité de perspectives et d’idées. Faire activement partie de l’un des neuf groupes de ressources d’entreprise et être en contact avec des réseaux et des alliés du monde entier qui partagent nos intérêts et nos expériences. Faire progresser votre carrière dans un environnement agile, qui évolue rapidement et qui offre d’innombrables possibilités d’avancement. Parfaire continuellement votre apprentissage en profitant des possibilités permanentes de formation, de perfectionnement et de mentorat. Être au sommet de votre forme. Vous êtes admissible à des avantages sociaux de premier ordre dès le premier jour d’emploi, car des associés en forme font des associés heureux. Préserver votre santé mentale et votre bien-être. Notre mission est d’offrir un service hors pair à nos clients, et nous ne pouvons y arriver que si chacun de nous veille à son propre bien-être et à être là pour les autres. Vous joindre à une société soucieuse de redonner aux communautés où nous travaillons et vivons et d’y avoir un impact positif durable. Être payé(e) pour donner au suivant. Vous bénéficierez de congés payés pour soutenir les causes qui vous tiennent à cœur en participant à des activités de bénévolat. N’attendez plus! Postulez dès maintenant! Jobs.adp.com Diversité, équité, inclusion et égalité d'accès à l'emploi chez ADP : ADP s'engage à offrir un lieu de travail inclusif, diversifié et équitable, et s'engage en outre à offrir des opportunités d'emploi égales indépendamment de toute caractéristique protégée, y compris : la race, la couleur, l'information génétique, la croyance, l'origine nationale, la religion, le sexe, l'orientation affective ou sexuelle, l'identité ou l'expression de genre, le statut d'étranger légal, l'ascendance, l'âge, l'état civil, le statut d'ancien combattant protégé ou le handicap. Les décisions en matière de recrutement sont fondées sur les besoins opérationnels d'ADP et sur le mérite des candidats, y compris, mais sans s'y limiter, les qualifications, l'expérience, les capacités, la disponibilité, la coopération et le rendement professionnel. Éthique chez ADP: Depuis longtemps, ADP est fière de mener des affaires selon les normes éthiques les plus élevées et conformément à l’ensemble des lois applicables. Nous nous attendons également à ce que notre personnel respecte nos valeurs avec une grande intégrité et se comporte de manière à favoriser un milieu de travail honnête et respectueux. Cliquez sur ce lien pour en savoir plus sur la culture et l’ensemble des valeurs d’ADP. #J-18808-Ljbffr
Description ADP is hiring a Sales Leader as part of our Sales Executive Accelerated program, Small Business division . As a participant in the Sales Executive Accelerated program , you'll have access to specially curated sales training and leadership development. You will learn everything you need to know about ADP's products and processes, as well as receive professional development and leadership training. You will have access to mentors who will serve as resources and guides to you throughout your tenure in the program and beyond. Within the program, you will have the opportunity to lead a team selling ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients. Leadership is about getting the best performance from your people while balancing quota attainment for your region and the day-to-day tasks of managing a team. Multitasking and prioritization are essential to helping your team win in every sense of the word. Few sales leaders are taught how to do this, but that's what we're offering you in this role. You will have an opportunity to reach your goals and make a name for yourself at ADP. Once you do, doors will open for advancement opportunities and industry-leading compensation, benefits, and even luxurious incentive trips.
A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more #J-18808-Ljbffr
ADP is hiring a Director, Implementation PMO
• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? Well, this may be the role for you. Ready to make your mark?
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, #J-18808-Ljbffr
ADP est à la recherche d’un directeur de district pour les clients actuels
Êtes-vous prêt pour votre prochain meilleur emploi qui vous permettra de contrôler votre avenir financier et d’obtenir le parfait équilibre vie personnelle/professionnelle que vous recherchiez? Êtes-vous prêt à faire avancer votre carrière avec un cheminement professionnel formel auprès d’un chef de file international établi et respecté? Cherchez-vous à joindre une équipe dynamique et inclusive prônant une culture fondée sur la collaboration et l’appartenance?
Eh bien, ce poste est peut-être pour vous. Prêt à laisser votre marque?
En tant que directeur de district pour les clients actuels , vous ferez la vente incitative et la vente croisée de technologies liées aux ressources humaines dans un territoire désigné afin de cultiver de nouvelles occasions d’affaires et d’orienter les discussions stratégiques concernant les initiatives de gestion du capital humain (GCH) pour les entreprises comptant de 50 à 149 employés. Vous vendrez toute la gamme de solutions d’ADP (plus de 40 produits et services) à des cadres supérieurs et planifierez vos ventes avec précision. ADP est là pour vous appuyer et soutenir l’atteinte de vos objectifs grâce à de la formation en vente et aux dernières technologies, qui vous mettront sur la voie de la réussite tandis que vous bâtissez votre volume d’affaires.
Plus des ventes sont conclues, plus vous serez récompensé avec une rémunération, des avantages sociaux, des voyages récompense de luxe et des prix parmi les meilleurs de l’industrie. Alors que vous vous efforcez de faire progresser votre carrière, les gestionnaires vous appuieront dans votre avancement et vous offriront de la formation continue en vente.
À propos d’ADP : Nous sommes un chef de file mondial en technologies de ressources humaines, offrant les plus récentes solutions d’intelligence artificielle et d’apprentissage automatique évoluées dans le domaine de la paie, de l’impôt, des ressources humaines, des avantages sociaux et bien plus encore. Nous estimons que notre personnel contribue grandement à la création d’une culture inclusive qui accueille les idées, encourage l’innovation et valorise le sentiment d’appartenance. Nous servons plus d’un million de clients dans 140 pays et comptons plus de 62 000 associé(e)s à l’échelle mondiale. Grâce au talent, à l’engagement et à l’authenticité de nos associé(e)s d’ADP partout dans le monde, nous avons mérité les éloges de certaines des entités les plus respectées de l’industrie pour être l’un des meilleurs employeurs. Pour n’en citer que quelques-uns, nous avons été reconnus à titre de meilleur employeur dans la région du Grand Toronto en 2024 par Mediacorp Canada et comme meilleur lieu de travail pour les innovateurs par Fast Company. Apprenez-en plus sur la diversité, l’équité et l’inclusion chez ADP sur notre chaîne YouTube :
CE QUE VOUS FEREZ : responsabilités Ce à quoi vous pouvez vous attendre au cours d’une journée de travail typique : Faites croître nos affaires, tout en faisant fructifier les vôtres. Vous travaillerez de façon indépendante et en collaboration au sein de diverses équipes dans la région qui vous est attribuée afin de conclure des ventes, de gagner de nouveaux clients, et d’atteindre les objectifs de vente. Élargissez la clientèle actuelle. Vous mettrez en oeuvre une stratégie de vente ciblant les décideurs et les propriétaires d’entreprises clés pour bâtir un réseau et obtenir de nouveaux clients. Vous travaillerez auprès de moyennes entreprises actuellement clientes d’ADP afin d’effectuer la vente incitative et la vente croisée de nouveaux produits et de nouvelles solutions d’ADP en fonction des besoins et des objectifs commerciaux globaux de ces clients actuels. Approfondissez les relations au sein de la famille ADP. En plus de vendre des solutions infonuagiques liées aux ressources humaines, vous développerez de façon stratégique de nouvelles occasions d’affaires auprès de clients actuels. Mais ce n’est pas seulement une question d’affaires; vous nouerez des amitiés durables ici. Collaborez au quotidien. Vous agirez à titre de conseiller de confiance, de partenaire et d’ambassadeur d’ADP auprès de vos clients, de vos partenaires internes et de l’ensemble du réseau tout en faisant preuve de grâce sous la pression et en respectant les normes éthiques les plus élevées.
POUR RÉUSSIR DANS LE CADRE DE CE RÔLE : exigences Capacité éprouvée à gagner . Vous avez une capacité impressionnante à conclure des ventes, conquérir des clients et gérer un territoire. Sens de l’initiative et attitude positive. Vous avez un style optimiste et persévérant, vous êtes en mesure de faire de la sollicitation à froid et de bien gérer votre temps, et vous savez exposer vos idées de façon claire et professionnelle sur papier, en personne et au téléphone. • Confiance assurée. Vous saisissez les occasions, prenez des risques et remettez en question le statu quo. Esprit d’entreprise . Vous êtes un leader naturel, faites preuve d’ingéniosité, savez bien gérer la pression et retombez rapidement sur vos pieds. Conseiller de confiance. Vous établissez des relations, agissez avec intégrité et tenez vos promesses… chaque fois.
* Candidats au Québec : bien que le français soit obligatoire pour les postes au Québec, l’utilisation de l’anglais est également requise en raison de la nature mondiale de l’entreprise et du besoin d’interaction avec le siège social et les sites internationaux d’ADP.
LES ÉLÉMENTS SUIVANTS CONSTITUENT DES ATOUTS : exigences (atout) Plus de deux ans d’expérience en vente externe interentreprises assujettie à des quotas Plus de trois ans d’expérience pertinente en vente de solutions de GCH, de technologies, d’équipement de bureau, d’uniformes ou de logiciels Expérience militaire antérieure, axée sur le travail d’équipe, la résilience, la négociation, l’établissement de la confiance et une mentalité de gagnant acquise dans les forces armées afin de bâtir des liens, d’exercer une incidence positive sur les entreprises et de réussir
VOUS AIMEREZ TRAVAILLER ICI PARCE QUE VOUS POURREZ : Vous concentrer sur votre santé mentale et votre mieux-être. Nous prenons soin les uns des autres et offrons du soutien relatif à votre mieux-être… parce que des associés en santé sont des associés heureux. Vous joindre à une entreprise engagée à redonner et générant une incidence durable et positive dans les communautés dans lesquelles nous travaillons et vivons. Acquérir des connaissances visant à favoriser votre croissance . Notre milieu offre des occasions de formation continue et de perfectionnement, ainsi qu’un programme de remboursement des frais de scolarité, même pour les apprenants les plus insatiables. Créer. Innover. Résoudre des problèmes . Façonnez l’avenir du travail avec des gens que vous appréciez. Équilibrer travail et vie personnelle . Vous profitez de la possibilité d’intégrer le travail plus facilement à votre routine quotidienne. Collaborer à l’échelle mondiale. Comme nous menons des activités partout dans le monde, les nouvelles occasions de réseautage stimulantes abondent. Avoir un sentiment d’appartenance en rejoignant un de nos dix groupes de ressources d’entreprise pour établir des liens à l’échelle mondiale avec des réseaux et des alliés qui partagent des expériences et des intérêts communs.
Diversité, équité, inclusion et égalité d’accès à l’emploi chez ADP : ADP affirme que l’inégalité est préjudiciable à ses associés, à ses clients et aux communautés qu’elle sert. Notre objectif est de générer une incidence durable grâce à nos actions. Ensemble, nous nous unissons pour l’égalité et l’équité. ADP est engagée à l’égard de l’égalité d’accès à l’emploi, sans distinction relative à toute caractéristique protégée, notamment la race, la couleur, l’information génétique, la croyance, l’origine nationale, la religion, le sexe, l’orientation affective ou sexuelle, l’identité ou l’expression de genre, le statut d’étranger légal, l’ascendance, l’âge, l’état matrimonial ou le statut d’ancien combattant pris en charge, et elle ne fera aucune discrimination fondée sur une limitation fonctionnelle. Nous soutenons un milieu de travail inclusif où les associés excellent en fonction de leur mérite personnel, de leur qualification, de leur expérience, de leurs aptitudes et de leur rendement.
Éthique chez ADP : Depuis longtemps, ADP est fière de mener des affaires selon les normes éthiques les plus élevées et conformément à l’ensemble des lois applicables. Nous nous attendons également à ce que notre personnel respecte nos valeurs avec une grande intégrité et se comporte de manière à favoriser un milieu de travail honnête et respectueux. Cliquez sur ce lien en savoir plus sur la culture et l’ensemble des valeurs d’ADP.
ADP is hiring a Director, Implementation PMO
• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? Well, this may be the role for you. Ready to make your mark?
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, #J-18808-Ljbffr
