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Akkodis
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  • Azure Solutions Architect  

    - Brampton
    -

    Akkodis is seeking a Azure Solutions Architect for a contract position with a client in Toronto, ON (Hybrid). The ideal candidate will have experience developing and designing architecture using Azure Services, on-premises, and in third-party IaaS/PaaS/SaaS clouds, including Azure Container Apps, Virtual Machines, Azure Storage, Azure Functions, Azure Data Factory, Azure database services, Power Platform, SQL Server, and source control tools (TFS, SVN, GIT, CVS). Role: Azure Solutions Architect Location: Brampton, MTL, Richmond BC or Kanata JD: MDA is seeking an Azure Solutions Architect to be part of the Business Systems Team, working to design, build, and test resilient architectures for existing and new systems hosted on-premises and in third-party IaaS/PaaS/SaaS clouds. Responsibilities: Design, modify, and test technical architecture. Provide supervision and guidance to development teams. Lead the implementation of cloud-based solutions using Azure services such as virtual machines, storage, networking, and security. Align project requirements with technologies that are part of the organization stack to minimize support. Provide architecture following organization and industry standards. Present architecture to and get consensus from various stakeholders, including IT, Security, and Project sponsors. Ensure that solutions are secure, scalable, resilient, and highly available. Identify and mitigate potential technical issues and risks in solutions. Inform various stakeholders about any issues with the current technical solutions being implemented. Provide updates to stakeholders on product development processes, costs, and budgets. Advise business groups by providing technical and strategic updates that identify and address business issues and opportunities. Participate in the development of best practices and standards for Azure solution development and implementation. Assess and communicate the business impact that certain technical choices have. Provide technical design, coding, testing, implementation, maintenance, system, and technical support. Provide on-call support in support of data solutions in production and support source upgrades, hardware/software upgrade projects with impact analysis, fixes, and end-to-end testing. Provide operational support on failures and outages. Assess and implement new technologies by participating in the assessment of tools, software, and technological practices. Stay on top of and showcase knowledge in the industry’s latest trends and technologies, proposing changes to existing architecture where needed. Create and maintain requirements specifications, design/mapping specifications, and documentation. Collaborate with other teams, team members, and stakeholders. Provide general Systems Analysis and Design support for other Business Systems activities as required. Required Qualifications: Bachelor’s degree in Computer Engineering, Computer/Data Science, or a related discipline. 5+ years of experience in Information Technology. 3+ years of experience developing and designing architecture using Azure Services. Experience in end-to-end implementation of Cloud data solutions using Azure, including but not limited to Azure Container Apps, Virtual Machines, Azure Storage, Azure Functions, Azure Data Factory, Azure database services, and Power Platform. Relational Database Experience (SQL Server). Critical thinking, strong problem-solving, and analytical skills. Highly motivated, enthusiastic, and a positive thinker. Preferred Skills: Experience with Azure as well as Power platform. Source control tools (TFS, SVN, GIT, CVS, or equivalent). Good understanding and ability to apply various processes and Design Patterns. Hands-on experience in SOAP/REST API/web services, including hands-on experience in building point-to-point data integrations. Relational Database Experience (SQL Server) - understanding of Data Modeling Concepts (Dimensional and Normalization), knowledge of OLAP structures, SQL Performance Tuning. Understanding of different types of storage and working with different kinds of data (structured, unstructured, metrics, logs). Understanding & conveying of Data Models and Data. Seniority level Mid-Senior level Employment type Contract Job function Information Technology Banking #J-18808-Ljbffr

  • Développeur CRM/Développeuse CRM  

    - Quebec

    Akkodis Montréal recherche pour l'un de ses clients un Developpeur CRM (C#, Power Automate avec une connaissance de l'ERP Dynamics F&O Sales et Marketing). Le candidat idéal doit avoir autant le volet technique qu'affaire.
    En collaboration avec les différentes équipes de l'entreprise, le Développeur et Administrateur de la CDP participera à la définition, au développement et à la mise en œuvre de solutions numériques pour les ventes et le marketing, afin d'aider l'entreprise à évoluer vers des solutions innovantes de support à la décision. Dans ce rôle, vous devez avoir une excellente capacité à comprendre et traduire les besoins métier en solutions efficaces, tant sur le plan commercial que technique. La solution logicielle est basée sur Microsoft Dynamics 365 Sales et Marketing.
    Objectifs clés : • Travailler au sein d'une petite équipe pour concevoir et développer des projets complexes afin de répondre aux besoins de l'entreprise et des unités commerciales. • Intégrer les systèmes et services existants dans l'architecture de la Customer Data Platform (CDP) (Dynamics 365 Sales et Marketing, E-Commerce, F&O, autres). • Contribuer à repenser l'intégration avec Dynamics F&O. • Maintenir un environnement CDP évolutif et à jour qui soutiendra la croissance actuelle et future de l'entreprise. • Développer et maintenir une feuille de route pour la plateforme. • Identifier et résoudre efficacement les problèmes liés aux projets. • Évaluer la performance globale du système de l'environnement CDP pour répondre aux besoins de l'entreprise et éviter les interruptions. • Aider à la planification et à la programmation des livrables, objectifs et étapes du projet CDP. • Concevoir et maintenir la documentation technique. • Excellentes compétences organisationnelles, de présentation et de service client. • Participer activement dans les domaines du mentorat et du partage de connaissances.
    Vos qualifications : • Diplôme de niveau Bac+3 en informatique ou domaine connexe. • Expérience minimale de 5+ ans en CDP/CRM Reporting/Administration et SQL (Dynamics 365 Sales/Marketing). • Excellente compréhension des processus de vente numérique. • Connaissances de base de Dynamics 365 F&O. • Première expérience avec l'IA (Copilot Studio). • Compétence dans le développement, le déploiement, la personnalisation et l'intégration d'une Customer Data Platform. • Expérience avec PowerBI, Power Apps, Copilot Studio et autres logiciels Microsoft pertinents. • Une forte connaissance des solutions logicielles pertinentes sur le marché est requise.

  • Quality Assurance Specialist  

    - Ottawa

    Looking For: Junior & Intermediate Quality Assurance Specialist / Tester - MUST HAVE SECRET CLEARANCE
    Description:
    Only candidates who hold an active Secret Clearance will be considered at this time. Must be available to work onsite in Ottawa/Gatineau.
    Looking for junior & intermediate Quality Assurance Specialist / Tester
    Tasks:
    Execute test plans, test scripts and record test data; Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results; Identify and document software defects; Participate with other project resources to resolve defects; Draft and develop software quality reports; and Perform regression testing of software applications

  • Director of Information Technology  

    - Toronto

    Director, IT Purpose: Reporting to the CFO, the Director of IT ensures seamless IT operations, drives technology strategy, and fosters innovation to support business growth and security. Responsibilities: Develop and execute IT strategies aligned with business goals. Design and implement IT roadmaps covering people, processes, and technology. Evaluate emerging technologies to enhance efficiency and business processes. Oversee IT infrastructure, applications, networks, and security. Ensure robust service delivery, system uptime, and budget adherence. Implement cybersecurity measures and IT policies for risk mitigation. Lead cloud adoption, AI/ML integration, and business intelligence initiatives. Collaborate with department leaders on scalable, cost-effective IT solutions. Supervise IT teams across system architecture, applications, and helpdesk. Oversee IT projects from initiation to completion, ensuring alignment with business needs. Manage IT budgets, vendor contracts, and technology investments. Qualifications: 10+ years of IT experience, including 5+ in leadership roles. Degree in IT, Computer Science, or a related field; certifications (ITIL, CISSP, PMP) preferred. Expertise in IT infrastructure, cloud solutions, cybersecurity, and enterprise applications. Strong leadership, project management, and strategic planning skills. Ability to communicate technical concepts effectively and drive innovation.

  • AWS Data Engineer  

    - Greater Toronto Area

    Position: Data Engineer
    What You’ll Do: Design, build, and optimize data pipelines (ETL) for efficient data integration from various sources. Implement real-time, batch, and incremental data processing solutions. Ensure data quality, validation, and monitoring mechanisms for accuracy and consistency. Manage data storage solutions (relational, NoSQL, distributed file systems) and infrastructure. Implement security controls and compliance measures (GDPR, CCPA, HIPAA, PCI-DSS). Write production-ready, testable code with best practices, including error handling. Stay updated with the latest data engineering technologies and mentor junior engineers. Collaborate with data scientists, analysts, and engineering teams for seamless integration. Participate in agile ceremonies, manage dependencies, and ensure high-quality deliverables. What You’ll Bring: 3+ years of experience in data engineering with a focus on scalable, high-performance data systems. Bachelor's or Master’s degree in Computer Science, Data Engineering, or a related field. Proficiency in Python, Java, or Scala. Experience with big data technologies (Hadoop, Spark, Kafka) and cloud platforms (AWS, Azure). Expertise in data integration and ETL tools (Talend, Informatica, Apache NiFi). Strong knowledge of data modeling, warehousing, and lakehouse concepts. Ability to collaborate cross-functionally and communicate technical solutions effectively. Willingness to travel as needed. Additional Skills (Nice to Have): Familiarity with CI/CD pipelines and application monitoring. Certifications in data engineering (e.g., AWS, Azure Data Engineer).

  • Information Technology Service Manager  

    - Toronto

    Manager, IT Service Management Your New Career Opportunity We are embarking on a transformative journey to enhance our IT Service Management (ITSM) practices in alignment with the expanding range of services we deliver, benefiting a large community daily. As the ITSM leader, you will take charge of executing our ITSM roadmap and leading the operational execution of all related processes. Location : Hybrid work model with primary office in Toronto. Reporting Line : Reports to the Director, Production Support & Service Management. Your Role & Responsibilities Lead teams responsible for the day-to-day management of ITSM processes, including incident management, major incident management, problem management, change management, and configuration management. Oversee the execution and compliance of ITSM processes, ensuring alignment with stakeholders on incident, problem, change, and configuration management. Provide guidance to technology team members on ITSM processes and lead training, as well as communication initiatives. Take a leading role during critical major incidents in a 24/7 environment, utilizing strong decision-making skills to guide senior leaders toward swift recovery and resolution. Contribute to service improvements by identifying process inefficiencies and recommending enhancements. Review operational metrics with senior management to drive awareness and ensure compliance across teams. Facilitate regular meetings with stakeholders to assess operational KPIs, trends, and improvement opportunities, reinforcing the importance of ITSM across the technology landscape. Establish yourself as a trusted ITSM expert, leveraging industry knowledge to enhance the ITSM practices across the organization. Maintain a network of ITSM professionals to foster idea exchange and tackle common challenges for continuous process improvement. What We’re Looking For Bachelor’s degree in information technology, systems administration, or a related field (Master’s degree is a plus). At least 10 years of experience in IT service management, with expertise in developing, managing, and administering ITSM processes, and experience leading senior technical teams. Minimum of 3 years of experience managing ITSM teams. Deep expertise in ITSM disciplines including incident, problem, change, and configuration management. ITIL V3 or V4 Intermediate certification is required; Expert certification is a bonus. Previous experience with payment systems within a merchant services business is an asset. What We Offer You A comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits from day one, and a choice of health spending or personal spending account. RRSP matching and a defined contribution pension plan. Access to extensive learning and development resources, including unlimited use of Coursera and an Educational Assistance Program. A holistic approach to employee well-being, offering an Employee Assistance Program, 24/7 virtual healthcare, wellness events, and a supportive work culture. Commitment to Diversity, Equity, and Inclusion (DEI), with initiatives such as employee inclusion groups, mentorship programs, DEI workshops, and a dedicated DEI portal. Paid time off during company-wide closure and personal leave days, including for religious, personal, and volunteer activities.

  • Information Technology Service Management Manager  

    - Greater Toronto Area

    Our Fintech client is embarking on an exciting journey to transform IT Service Management (ITSM) practices to support a rapidly expanding portfolio of services that impact millions of users daily. As an IT Service Management Leader , you will drive the execution of the ITSM roadmap, oversee daily operations, and enhance service management processes across the organization. Location: Toronto (Hybrid) Reporting to: Director, Production Support and Service Management What You’ll Do Lead IT service management teams responsible for daily ITSM operations, including incident management, major incident management, problem management, change management, and configuration management . Ensure compliance and efficiency across ITSM processes by tracking, enforcing, and continuously improving service management standards. Act as a key resource for ITSM process guidance, training, and communication across technology teams. Take a lead role in major incidents in a 24x7 environment, ensuring swift recovery and resolution through effective leadership and decision-making. Drive service improvement initiatives by identifying process gaps, recommending enhancements, and implementing best practices. Review and analyze operational metrics with senior management to foster awareness, compliance, and continuous improvement. Chair regular stakeholder meetings to review key performance indicators (KPIs), identify trends, and implement ITSM enhancements. Serve as a trusted ITSM expert , leveraging industry best practices and frameworks to elevate IT service management across the organization. Maintain strong industry connections with ITSM professionals to exchange insights and strategies for continuous growth. What You Bring Bachelor’s degree in Information Technology, System Administration, Information Systems Management, or a related field (Master’s degree is an asset). 10+ years of experience in IT Service Management, including process development, administration, and leadership of senior technical teams. 3+ years of experience managing IT service management teams. Expertise in incident, problem, change, and configuration management within enterprise IT environments. ITIL v3 or ITIL v4 Intermediate certification (Expert level considered an asset). Experience in payment systems and merchant acquiring businesses (considered an asset). This is an opportunity to shape ITSM strategies, drive operational excellence, and make a significant impact in a dynamic and growing organization. If you’re passionate about ITSM transformation and leadership, we’d love to hear from you! Apply today and be part of this exciting journey!

  • Développeur(se) .Net / Vue.js  

    - Québec

    Akkodis recrute pour son client, leader canadien dans le domaine de l'énergie dans toute l'Amérique du Nord, un(e) Développeur(se) Full Stack .Net / Vue.js : Poste permanent directement chez le client Environnement majoritairement francophone Poste majoritairement en présentiel à Québec City
    Responsabilités : Documenter des processus, schémas d’architecture et options de solutions; Concevoir des solutions pour nos clients internes; Déterminer et analyser les besoins techniques des usagers ; Développer et concevoir des interfaces et fonctionnalités; Participer à l’évolution et au maintien des systèmes existants; Développer et mettre en place les améliorations et projets; Rédiger et exécuter les spécifications de tests unitaires et intégrés; Rédiger et mettre à jour la documentation; Suivre un style de code établi (code style); Analyser les problèmes soumis et suggérer des correctifs; Effectuer toutes autres tâches connexes.
    Compétences et profil recherchés : DEC ou baccalauréat en informatique, génie logiciel ou dans un domaine connexe; 3 à 5 ans d’expérience dans un poste similaire; Bonne maîtrise du français écrit/parlé et niveau d’anglais écrit intermédiaire; Avoir une bonne connaissance de programmation C# (Blazor WebAssembly) et technologies connexes: GraphQL in dotNet (Strawberry Shake et Hot Chocolate de ChilliCream), Vue.js TypeScript / Javascript, Tailwind CSS (Flowbite), HTML, MS SQL et Mongo DB; Ouverture pour quelqu'un qui aurait de l'expérience Front End avec React ou Angular Avoir le sens de l’organisation et des responsabilités; Faire preuve d’initiative et d’autonomie; Démontrer des habiletés à communiquer et à collaborer avec l’équipe en place;
    Atouts : Intérêt pour les TI: réseautique, gestion et maintenance de serveurs, services clients internes; Connaissance des systèmes ERP; Connaissance des logiciels CAD 2D et 3D (SolidWorks, ou autre); Connaissance des langages Python, VBA et VB.Net, Winforms (legacy); Connaissances / profil DevOps ( Docker containers, CI/CD Jenkins, Git).

  • Team lead DevOps  

    - Greater Montreal Metropolitan Area

    Akkodis recherche pour un de ses clients un Team Lead DevOps (Azure) :
    Votre mission Sous la supervision du Chef des technologies et de la stratégie d’affaires, vous aurez pour rôle de prioriser et d’orienter les activités quotidiennes de l’équipe DevOps, tout en assumant des responsabilités techniques et en pilotant divers projets. Évoluant dans un environnement 100 % Cloud, l’équipe DevOps se charge du déploiement, de la haute disponibilité des applications et de la gestion de la plateforme Azure, avec un fort accent sur la sécurité.
    Vos principales responsabilités Gérer les priorités et les activités quotidiennes de l’équipe DevOps (Scrum, gestion des incidents, projets, vérifications). Fournir une direction technique solide et assurer une communication fluide avec les parties prenantes. Accompagner et soutenir l’équipe en apportant expertise, mentorat et solutions aux défis rencontrés. Superviser les mises à jour des applications et services en garantissant un processus fiable et efficace (gestion des pipelines CI/CD). Collaborer avec l’équipe de développement pour optimiser les mises en production. Mettre en place les éléments essentiels à la transition vers l’opérationnel (supervision, alertes, documentation). Assurer la disponibilité et la résilience des services et applications critiques (plan de continuité et de reprise après sinistre). Veiller au respect des politiques de sécurité et mettre en place des procédures conformes au cadre de gouvernance. Gérer les incidents DevOps, analyser les problèmes et mettre en œuvre des solutions. Suivre les indicateurs clés de performance, de disponibilité et de sécurité des services TI. Effectuer une veille technologique et proposer des solutions innovantes. Évaluer et sélectionner des solutions informatiques, rédiger des analyses de besoins et définir des procédures. Piloter divers projets en conformité avec les standards du bureau de gestion de projets.
    Votre profil Diplôme universitaire en informatique ou expérience équivalente. Minimum 7 ans d’expérience en DevOps, Cloud ou développement. Expérience avérée en encadrement technique d’une équipe. Excellente capacité de gestion des priorités et de travail en équipe. Leadership affirmé et capacité à influencer positivement une équipe. Solides connaissances des concepts DevOps/DevSecOps, Agile, automatisation Cloud et Infrastructure as Code. Expertise en infonuagique (Microsoft Azure). Fortes compétences en résolution de problèmes et en analyse. Connaissances en sécurité informatique. Excellentes compétences en communication en français (oral et écrit). Bonne maîtrise de l’anglais (oral et écrit) pour collaborer avec des partenaires anglophones. Compétences en PowerShell, JIRA, Confluence et Office 365. Certifications Microsoft Azure (un atout).

  • Network Access ClearPass Engineer  

    - Toronto

    Position Title : Network Access ClearPass Engineer
    Job Description What is the opportunity? As a Sr. Network Access Engineer you will be responsible for supporting, managing and designing various ClearPass policies for different platforms (Wireless, NAC, TACACs and IoT) for Client’s Telecom and Network Services in a distributed environment and providing audit evidence and reports for various regulations and jurisdictions. In this role you will be the Level 2 escalation point of contact for various technology partners and for Level 1 network operations staff and participating in global projects and integrations.
    What will you do? • Provide ClearPass policy design and resolve various network related issues. • Provide Level 2 for access control for different ClearPass applications: NAC for wire and wireless, TACACS and IoT. • Ensure that all WAN links are fully and effectively utilized and optimized. • Utilize all available resources to perform trouble shooting e.g. documentation and contacts. • Identify any major operational/networking problems to the Telecom Development team with possible recommendations for solution. • Report issues to Telecom management and representatives of affected businesses. • Set follow up times for all Incidents, so that recovery can be achieved within severity guidelines • Follow up with service partners when status not provided within guidelines and escalate when necessary • Be the prime interface between Telecom Development teams and NOC for change management. • Interface with business and service partners to coordinate change activities. • Contribute to, and vet Method of Procedure documents for change projects. • Initiate change control tickets and produce detailed execution documents. • Follow-up on success of change activities. • Work to 100% change success with 0 unplanned downtime resulting from planned changes. • Ensure documentation is current as it relates to changes made, ie. PRP docs and diagrams. What do you need to succeed? Must-have • Expertise in ClearPass and Cisco Switching. • Expertise in FireWall rules (Checkpoint and PAN). • Understanding of WLAN and Network Segmentation. Nice-to-have • ClearPass Prof Certificate • WLAN (Meraki or Cisco) • ITIL3

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