Company Description Al G. Brown & Associates is an independent life insurance and financial-planning brokerage firm located in North York. With 80 years of experience, we provide consulting services in financial, estate, and retirement planning, life insurance, employee benefit plans, and charitable giving techniques. We are a trusted advisor providing innovative employee benefit solutions, dedicated to helping businesses offer competitive and effective benefits to their teams. We pride ourselves on our client-focused approach, delivering exceptional service and ensuring seamless support for every step of the benefit process.
Role Description We are looking for a highly motivated and detail-oriented individual to join our team as an Employee Group Benefits Service and Support Specialist. In this role, you will work closely with clients and internal teams to ensure the smooth administration and support of employee group benefit plans. You will play a key role in answering client questions, preparing renewal reports, liaising with clients and insurance carriers, resolving issues, and ensuring that our clients' benefits programs run effectively. This is a full-time on-site role at Al G. Brown & Associates in North York, ON.
Qualifications Benefits Administration and Employee Benefits knowledge Insurance and Customer Service skills Familiarity with group benefits programs and claims processes is a strong asset Excellent communication and interpersonal skills Strong attention to detail and the ability to prioritize multiple tasks effectively Proficiency in Microsoft Office Suite, CRM systems, spreadsheets, and other administrative tools A commitment to providing outstanding client service
Why Join Us Competitive compensation and benefits package A supportive, collaborative work environment that values your contributions Opportunities for professional development and growth The chance to make a meaningful impact by supporting businesses and their employees
How To Apply If you are a proactive and service-oriented professional with a passion for employee benefits, we want to hear from you! Please submit your resume and cover letter to with the subject line: "Employee Group Benefits Service and Support Application".