Job Title: Business Development Representative
Location: 4 days a week in the office - Montreal
Position Type: Full-time
Starting date: as soon as possible
Get called back in priority as soon as an opportunity opens in the city
At Alvéole, we're building a network of talented BDRs across cities. While we may not have immediate openings in your city right now, we want to hear from passionate, skilled sales professionals who are interested in joining our community for future opportunities.
Submit your interest here to be added to our pipeline. When the opportunity arises, we'll reach out to those in our network first
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 175+ individuals, working across 50+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centered around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
As a Business Development Representative (BDR) at Alvéole, you'll play a crucial role in driving our growth by engaging with potential clients through outbound outreach. Your mission will be to create new business opportunities by sparking interest in Alvéole's products and services, qualifying leads, and handing off promising prospects to our Account Executive team for further engagement. Your efforts will contribute directly to helping our clients engage with their tenants and achieve their ESG goals, positioning Alvéole as a leader in sustainable solutions.
This position lays the foundation for a successful sales career. There is a path for career growth within Alvéole for the right candidate that is willing to learn and work towards that goal. We have seen many Business Development Representatives grow into different roles within Alvéole. This is an inside sales role with an opportunity to make a large impact on the company. This is a full-time position with a start date as soon as you are ready
Responsibilities
Conduct outbound cold calls and email outreach to qualify potential clients and create new business opportunities.
Generate interest in Alvéole's products/services and schedule meetings for the sales team.
Effectively hand off hot leads to the Account Executive team for demos
Research and identify prospects, maintaining accurate information in our CRM system.
Maintain a high level of daily activities to meet and exceed monthly lead generation goals.
Collaborate with the sales team to refine outreach strategies and improve prospecting techniques.
Continuously learn and adapt to new sales methods and market insights.
Track all communications and interactions with prospects in our CRM.
Core Competencies
Brand stewardship: ability to represent the Alvéole brand, its service offering, its messages, and its desire to help customers create maximum impact, reach their ESG goals, and obtain the desired green certifications.
Cold calling: confident and resilient when making outbound cold calls and engaging with clients.
Prospecting: ability to understand our ICP, find them (net new and CRM leads) and use proper messaging.
Eagerness and curiosity: proactive about learning new skills, sales strategies and product knowledge, with a keen interest in market trends and industry developments.
Effective communication: Strong written and verbal communication skills, with the ability to convey information effectively.
Team collaboration: Works in partnership with teammates and the Sales Manager to strategize and drive team success.
Goal-oriented: Motivated by targets and eager to surpass goals and objectives.
Tech-savvy: Comfortable using CRM tools (e.g., Salesforce, HubSpot) and other sales enablement software (Sales Navigator, Zoom Info, Apollo, , Google Suite, Slack, ChatGPT)
Get-it-done attitude: where there is a will, there is a way and we like to work with people that make things happen
Grit and resilience: there is a lot of rejection in sales and it's important to have the right mindset to be able to consistently persevere.
Experience And Skills Required
At least 6 months of experience in outbound sales, business development in a B2B sales role
Experience with sales tools and processes (Hubspot) an asset. Additional tools include ZoomInfo, Apollo, , Sales Navigator
Excellent written and spoken English. French is a strong asset.
Benefits
Become a sales superstar We offer extensive sales training and coaching to help you succeed and grow your career
Work for a company that is at the forefront of the ESG movement, driving change and positive impact in urban landscapes
Competitive compensation package with an attractive base salary and performance-based incentives
Comprehensive health insurance benefits from Day 1
Generous and flexible PTO policy (minimum of 4 weeks a year)
Lunchs paid on Tuesdays, Wednesdays and Thursdays
Regular company events to gather, connect, and have fun with peers
Access to a beautiful office space at Mont-Royal Metro (the best view of Montreal)) for Montreal
Our commitment to Inclusion & Belonging
At Alvéole, we believe that diversity is not only an integral part of our identity but a driving force behind our success. We are committed to fostering an inclusive environment that welcomes individuals from all backgrounds, experiences, and perspectives.
Our team is composed of unique talents, each contributing to the rich tapestry that makes Alvéole a vibrant and innovative workplace. We recognize the strength that comes from embracing diversity and strive to create a culture where every team member feels valued, respected, and empowered to bring their authentic selves to work.
In our pursuit of excellence, we actively seek to attract and retain a diverse workforce. We celebrate the differences that make us stronger as a collective and encourage an open and supportive atmosphere that values each person's contributions.
We encourage any applicant requiring an accommodation to contact
Titre du poste : Représentant.e Développement des affaires
Lieu : Flexible (Télétravail/Hybride/En présentiel) - Flexible
Type de poste : Temps plein
Date de début : Dès que possible
À propos d'Alvéole
Chez Alvéole, nous croyons en un travail qui a un impact, peu importe le poste que vous occupez. À l'origine une entreprise d'apiculture urbaine, Alvéole est devenue une organisation prospère avec une équipe passionnée de 200 individus. Ensemble, nous partageons un objectif commun : créer un impact positif sur la nature en connectant les gens à la nature dans les environnements urbains grâce à notre plateforme. Principalement au service des gestionnaires immobiliers et des locataires de l'industrie immobilière commerciale, Alvéole s'engage à promouvoir des pratiques durables et à avoir un impact positif sur l'environnement grâce à nos solutions innovantes en apiculture.
La culture axée sur l'impact d'Alvéole est centrée autour de ses valeurs :
→ Nous faisons un travail significatif
→ Nous grandissons ensemble
→ Nous partageons notre passion
→ Nous repoussons les limites
→ Nous choisissons l'optimisme
Nous ne croyons pas aux valeurs juste pour en avoir. Alvéole est remplie d'expériences et de perspectives diverses, mais par nécessité, nos valeurs sont ce que nous avons tous en commun - elles sont ce qui nous lie en tant qu'organisation, et elles sont un engagement non négociable à faire les choses différemment. Nos valeurs illustrent le "comment" derrière notre approche du travail, et nous les utilisons comme une boussole pour rester sur le chemin qui nous mènera au succès de la "bonne" manière. Les valeurs nous rendent responsables de la culture que nous avons décidé de construire pour nos membres d'équipe, et de l'impact que nous nous sommes engagés à faire avec notre produit.
À propos du rôle
En tant que Représentant.e Développment des affaires chez Alvéole, vous jouerez un rôle clé dans notre croissance en engageant des discussions avec des clients potentiels grâce à des actions de prospection sortantes. Votre mission sera de créer de nouvelles opportunités commerciales en suscitant l'intérêt pour les produits et services d'Alvéole, de qualifier les prospects et de transmettre les prospects prometteurs à notre équipe de Développement des affaires pour un suivi approfondi. Vos efforts contribueront directement à aider nos clients à engager leurs locataires et à atteindre leurs objectifs ESG, tout en positionnant Alvéole comme un leader des solutions durables.
Ce poste constitue une base solide pour une carrière réussie dans la vente. Il existe des possibilités d'évolution de carrière au sein d'Alvéole pour la.e candidat.e idéal.e, prêt.e à apprendre et à travailler pour atteindre cet objectif. Nous avons vu de nombreux Représentant.e.s des ventes évoluer vers différents rôles au sein d'Alvéole. Il s'agit d'un rôle de vente avec une opportunité d'avoir un impact considérable sur l'entreprise. Ce poste est à temps plein et peut commencer dès que vous êtes prêt.e
Responsabilités
Effectuer des appels à froid et des envois d'e-mails pour qualifier les clients potentiels et créer de nouvelles opportunités commerciales.
Générer de l'intérêt pour les produits/services d'Alvéole et planifier des réunions pour l'équipe commerciale.
Transférer efficacement les prospects chauds à l'équipe des Account Executives pour les démonstrations.
Rechercher et identifier des prospects, en maintenant des informations précises dans notre système CRM.
Maintenir un niveau élevé d'activités quotidiennes pour atteindre et dépasser les objectifs mensuels de génération de leads.
Collaborer avec l'équipe commerciale pour affiner les stratégies de prospection et améliorer les techniques de recherche de prospects.
Apprendre en continu et s'adapter aux nouvelles méthodes de vente et aux tendances du marché.
Suivre toutes les communications et interactions avec les prospects dans notre CRM.
Compétences clés
Gestion de la marque : capacité à représenter la marque Alvéole, son offre de services, ses messages et son désir d'aider les clients à créer un impact maximal, atteindre leurs objectifs ESG et obtenir les certifications écologiques souhaitées.
Appels à froid : confiance et résilience lors de la prise de contact à froid et de l'engagement avec les clients.
Prospection : capacité à comprendre notre ICP (profil client idéal), à les identifier (prospects nouveaux et prospects dans le CRM) et à utiliser les messages appropriés.
Dynamisme et curiosité : proactif dans l'apprentissage de nouvelles compétences, de stratégies de vente et de connaissances produits, avec un vif intérêt pour les tendances du marché et les évolutions du secteur.
Communication efficace : solides compétences en communication écrite et orale, avec la capacité de transmettre l'information de manière claire et impactante.
Collaboration en équipe : travail en partenariat avec les membres de l'équipe et le responsable des ventes pour élaborer des stratégies et favoriser le succès collectif.
Orienté résultats : motivé par les objectifs et désireux de dépasser les attentes et les objectifs fixés.
Compétences technologiques : à l'aise avec l'utilisation des outils CRM (par exemple, Salesforce, HubSpot) et d'autres logiciels d'accompagnement à la vente (Sales Navigator, Zoom Info, Apollo, , Google Suite, Slack, ChatGPT).
Esprit "Get-it-done" : quand il y a une volonté, il y a un chemin, et nous aimons travailler avec des personnes qui font avancer les choses
Détermination et résilience : la vente implique souvent des rejets, et il est essentiel d'avoir le bon état d'esprit pour persévérer de manière constante.
Compétences et expérience
Au moins 6 mois d'expérience en vente sortante, développement commercial dans un rôle de vente B2B.
Expérience avec les outils et processus de vente (HubSpot) un atout. Les outils supplémentaires incluent ZoomInfo, Apollo, , Sales Navigator.
Excellente maîtrise de l'anglais écrit et parlé. Le français est un atout majeur.
Avantages
Devenez une superstar des ventes Nous offrons une formation et un coaching exhaustifs en matière de vente pour vous aider à réussir et à faire progresser votre carrière
Rémunération concurrentielle avec un salaire de base attrayant et des incitations axées sur le rendement
Prestations d'assurance santé complètes à partir du premier jour
Politique généreuse et flexible en matière de congés
Options de travail flexibles (nous avons une préférence pour les candidats qui sont en mesure de s'engager dans une entente de travail hybride à partir de notre bureau à notre siège social de Montréal)
Des événements réguliers de l'entreprise pour se réunir, se connecter et s'amuser entre collègues
Accès à un bel espace de bureau au métro Mont-Royal (la meilleure vue de Montréal)
Travailler pour une entreprise à l'avant-garde du mouvement ESG, qui conduit le changement et a un impact positif sur les paysages urbains
Notre engagement envers l'inclusion et l'appartenance
Chez Alvéole, nous croyons que la diversité n'est pas seulement une partie intégrante de notre identité, mais une force motrice derrière notre succès. Nous nous engageons à favoriser un environnement inclusif qui accueille des individus de tous horizons, expériences et perspectives.
Notre équipe est composée de talents uniques, chacun contribuant à la riche diversité qui fait d'Alvéole un lieu de travail vibrant et innovant. Nous reconnaissons la force qui découle de l'acceptation de la diversité et nous nous efforçons de créer une culture où chaque membre de l'équipe se sent valorisé, respecté et habilité à apporter son authenticité au travail.
Dans notre quête d'excellence, nous cherchons activement à attirer et à conserver une main-d'œuvre diversifiée. Nous célébrons les différences qui nous rendent plus forts en tant que collectif et encourageons une atmosphère ouverte et favorable qui valorise les contributions de chaque personne.
Nous encourageons tout candidat nécessitant un aménagement à contacter
Job Title: Contractor - Urban Beekeeper
Location: Nanaimo, BC - On-site
Type of contract: Independent contractor partnership
Time commitment: Flexible
Starting date: As soon as possible
Are you a Beekeeper looking to connect people in cities to nature by sharing your passion with clients? We might just have the right opportunity for you
Alvéole is looking for Beekeepers contractors in Nanaimo, British Colombia available to do what they are the best at: beekeeping
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 115+ individuals, working across 70+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centred around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
→ We make the customer win
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
Maintain honey beehives at client sites s on a minimum three week "cycle" basis, carrying out a variety of tasks to support bee health throughout the beekeeping season. Tasks include:
Installation,
Routine maintenance,
Data collection,
Record-keeping,
Pest / parasite control,
Facilitating educational workshops.
Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
Engage with clients and tenants about the services Alveole offers (currently including beehives, beehomes, data collected through samples
Note: training sessions on workshops and expectations as set by Alvéole are offered to our beekeeping partner contractors.
Note: equipment such as Hive stand (1 per hive), Hive base (1 per hive), Bee boxes (3+ per hive), Inner cover (1 per hive), Outer cover (1 per hive) can be provided by Alvéole.
Skills
Autonomous, results-driven and goal-oriented.
Sensitive to Alvéole's mission and Alvéole's standard in terms of client's engagement.
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
Excellent communication and interpersonal skills.
Strong organizational skills.
Comfortable working alone.
Good communicator in-person
Requirements
Essential
Experience in beekeeping.
Comfortable working at heights and willingness to work in buildings.
Comfortable with public speaking or presenting to a group in English.
Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
Valid driver's license since more than 3 years and with a clean driving record.
Comfortable driving in cities.
Location to ship and receive and store beekeeping items
Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
Heavy lifting (up to 40 lbs)
Comfortable using online communications tools e.g. Gmail, Google Workspace, digital inspections and scheduling software
Willingness and ability to work when our services need to be provided
Desired
Customer service experience is an asset
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
Job Title: Contractor - Urban Beekeeper
Location: Thunder Bay - On-site
Type of contract: Independent contractor partnership
Time commitment: Flexible
Starting date: As soon as possible
Are you a Beekeeper looking to connect people in cities to nature by sharing your passion with clients? We might just have the right opportunity for you
Alvéole is looking for Beekeepers contractors in Thunder Bay available to do what they are the best at: beekeeping
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 115+ individuals, working across 70+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centred around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
→ We make the customer win
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
Maintain honey beehives at client sites s on a minimum three week "cycle" basis, carrying out a variety of tasks to support bee health throughout the beekeeping season. Tasks include:
Installation,
Routine maintenance,
Data collection,
Record-keeping,
Pest / parasite control,
Facilitating educational workshops.
Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
Engage with clients and tenants about the services Alveole offers (currently including beehives, beehomes, data collected through samples
Note: training sessions on workshops and expectations as set by Alvéole are offered to our beekeeping partner contractors.
Note: equipment such as Hive stand (1 per hive), Hive base (1 per hive), Bee boxes (3+ per hive), Inner cover (1 per hive), Outer cover (1 per hive) can be provided by Alvéole.
Skills
Autonomous, results-driven and goal-oriented.
Sensitive to Alvéole's mission and Alvéole's standard in terms of client's engagement.
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
Excellent communication and interpersonal skills.
Strong organizational skills.
Comfortable working alone.
Good communicator in-person
Requirements
Essential
Experience in beekeeping.
Comfortable working at heights and willingness to work in buildings.
Comfortable with public speaking or presenting to a group in English.
Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
Valid driver's license since more than 3 years and with a clean driving record.
Comfortable driving in cities.
Location to ship and receive and store beekeeping items
Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
Heavy lifting (up to 40 lbs)
Comfortable using online communications tools e.g. Gmail, Google Workspace, digital inspections and scheduling software
Willingness and ability to work when our services need to be provided
Desired
Customer service experience is an asset
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
Job Title: Contractor - Urban Beekeeper
Location: Winnipeg- On-site
Type of contract: Independent contractor partnership
Time commitment: Flexible
Starting date: As soon as possible
Are you a Beekeeper looking to connect people in cities to nature by sharing your passion with clients? We might just have the right opportunity for you
Alvéole is looking for Beekeepers contractors in Winnipeg available to do what they are the best at: beekeeping
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 115+ individuals, working across 70+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centred around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
→ We make the customer win
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
Maintain honey beehives at client sites s on a minimum three week "cycle" basis, carrying out a variety of tasks to support bee health throughout the beekeeping season. Tasks include:
Installation,
Routine maintenance,
Data collection,
Record-keeping,
Pest / parasite control,
Facilitating educational workshops.
Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
Engage with clients and tenants about the services Alveole offers (currently including beehives, beehomes, data collected through samples
Note: training sessions on workshops and expectations as set by Alvéole are offered to our beekeeping partner contractors.
Note: equipment such as Hive stand (1 per hive), Hive base (1 per hive), Bee boxes (3+ per hive), Inner cover (1 per hive), Outer cover (1 per hive) can be provided by Alvéole.
Skills
Autonomous, results-driven and goal-oriented.
Sensitive to Alvéole's mission and Alvéole's standard in terms of client's engagement.
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
Excellent communication and interpersonal skills.
Strong organizational skills.
Comfortable working alone.
Good communicator in-person
Requirements
Essential
Experience in beekeeping.
Comfortable working at heights and willingness to work in buildings.
Comfortable with public speaking or presenting to a group in English.
Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
Valid driver's license since more than 3 years and with a clean driving record.
Comfortable driving in cities.
Location to ship and receive and store beekeeping items
Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
Heavy lifting (up to 40 lbs)
Comfortable using online communications tools e.g. Gmail, Google Workspace, digital inspections and scheduling software
Willingness and ability to work when our services need to be provided
Desired
Customer service experience is an asset
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
Job Title: Contractor - Urban Beekeeper
Location: Halifax, NS - On-site
Type of contract: Independent contractor partnership
Time commitment: Flexible
Starting date: As soon as possible
Are you a Beekeeper looking to connect people in cities to nature by sharing your passion with clients? We might just have the right opportunity for you
Alvéole is looking for Beekeepers contractors in Halifax, Nova Scotia available to do what they are the best at: beekeeping
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 115+ individuals, working across 70+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centered around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
Maintain honey beehives at client sites s on a minimum three week "cycle" basis, carrying out a variety of tasks to support bee health throughout the beekeeping season. Tasks include:
Installation,
Routine maintenance,
Data collection,
Record-keeping,
Pest / parasite control,
Facilitating educational workshops.
Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
Engage with clients and tenants about the services Alvéole offers (currently including beehives, beehomes, data collected through samples
Note: training sessions on workshops and expectations as set by Alvéole are offered to our beekeeping partner contractors.
Note: equipment such as Hive stand (1 per hive), Hive base (1 per hive), Bee boxes (3+ per hive), Inner cover (1 per hive), Outer cover (1 per hive) can be provided by Alvéole.
Skills
Autonomous, results-driven and goal-oriented.
Sensitive to Alvéole's mission and Alvéole's standard in terms of client's engagement.
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
Excellent communication and interpersonal skills.
Strong organizational skills.
Comfortable working alone.
Good communicator in-person
Requirements
Essential
Experience in beekeeping.
Comfortable working at heights and willingness to work in buildings.
Comfortable with public speaking or presenting to a group in English.
Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
Valid driver's license since more than 3 years and with a clean driving record.
Comfortable driving in cities.
Location to ship and receive and store beekeeping items
Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
Heavy lifting (up to 40 lbs)
Comfortable using online communications tools e.g. Gmail, Google Workspace, digital inspections and scheduling software
Willingness and ability to work when our services need to be provided
Desired
Customer service experience is an asset
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
Job Title: Contractor - Urban Beekeeper
Location: Kelowna - On-site
Type of contract: Independent contractor partnership
Time commitment: Flexible
Starting date: As soon as possible
Are you a Beekeeper looking to connect people in cities to nature by sharing your passion with clients? We might just have the right opportunity for you
Alvéole is looking for Beekeepers contractors in Kelowna, BC available to do what they are the best at: beekeeping
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 115+ individuals, working across 70+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centered around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
Maintain honey beehives at client sites s on a minimum three week "cycle" basis, carrying out a variety of tasks to support bee health throughout the beekeeping season. Tasks include:
Installation,
Routine maintenance,
Data collection,
Record-keeping,
Pest / parasite control,
Facilitating educational workshops.
Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
Engage with clients and tenants about the services Alveole offers (currently including beehives, beehomes, data collected through samples
Note: training sessions on workshops and expectations as set by Alvéole are offered to our beekeeping partner contractors.
Note: equipment such as Hive stand (1 per hive), Hive base (1 per hive), Bee boxes (3+ per hive), Inner cover (1 per hive), Outer cover (1 per hive) can be provided by Alvéole.
Skills
Autonomous, results-driven and goal-oriented.
Sensitive to Alvéole's mission and Alvéole's standard in terms of client's engagement.
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
Excellent communication and interpersonal skills.
Strong organizational skills.
Comfortable working alone.
Good communicator in-person
Requirements
Essential
Experience in beekeeping.
Comfortable working at heights and willingness to work in buildings.
Comfortable with public speaking or presenting to a group in English.
Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
Valid driver's license since more than 3 years and with a clean driving record.
Comfortable driving in cities.
Location to ship and receive and store beekeeping items
Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
Heavy lifting (up to 40 lbs)
Comfortable using online communications tools e.g. Gmail, Google Workspace, digital inspections and scheduling software
Willingness and ability to work when our services need to be provided
Desired
Customer service experience is an asset
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
Job Title: Contractor - Urban Beekeeper
Location: Victoria, BC - On-site
Type of contract: Independent contractor partnership
Time commitment: Flexible
Starting date: As soon as possible
Are you a Beekeeper looking to connect people in cities to nature by sharing your passion with clients? We might just have the right opportunity for you
Alvéole is looking for Beekeepers contractors in Victoria, BC available to do what they are the best at: beekeeping
About Alvéole
At Alvéole, we believe in doing work that makes an impact - no matter what position you hold in the organization. Rooted in urban beekeeping, Alvéole has evolved into a thriving organization with a passionate workforce of 115+ individuals, working across 70+ cities in Canada, the United-States and Europe. Together, we share a common goal - to create a nature-positive impact by connecting people to nature in urban settings. Primarily servicing the commercial real estate industry, Alvéole is committed to promoting sustainable practices and creating a positive impact on the environment through our innovative nature solutions.
Alvéole's impact-driven Culture is centered around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
Maintain honey beehives at client sites s on a minimum three week "cycle" basis, carrying out a variety of tasks to support bee health throughout the beekeeping season. Tasks include:
Installation,
Routine maintenance,
Data collection,
Record-keeping,
Pest / parasite control,
Facilitating educational workshops.
Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
Engage with clients and tenants about the services Alveole offers (currently including beehives, beehomes, data collected through samples
Note: training sessions on workshops and expectations as set by Alvéole are offered to our beekeeping partner contractors.
Note: equipment such as Hive stand (1 per hive), Hive base (1 per hive), Bee boxes (3+ per hive), Inner cover (1 per hive), Outer cover (1 per hive) can be provided by Alvéole.
Skills
Autonomous, results-driven and goal-oriented.
Sensitive to Alvéole's mission and Alvéole's standard in terms of client's engagement.
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
Excellent communication and interpersonal skills.
Strong organizational skills.
Comfortable working alone.
Good communicator in-person
Requirements
Essential
Experience in beekeeping.
Comfortable working at heights and willingness to work in buildings.
Comfortable with public speaking or presenting to a group in English.
Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
Valid driver's license since more than 3 years and with a clean driving record.
Comfortable driving in cities.
Location to ship and receive and store beekeeping items
Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
Heavy lifting (up to 40 lbs)
Comfortable using online communications tools e.g. Gmail, Google Workspace, digital inspections and scheduling software
Willingness and ability to work when our services need to be provided
Desired
Customer service experience is an asset
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
( La version française suivra)
Role: Bilingual Customer Support Representative
Location: Montreal
Employment Type: Full-time permanent contract 40h a week
Shifts: Mondays to Fridays - In person in our Montreal office 5 days a week
Starting date: As soon as possible
We are building a bench of CSR super stars to anticipate the growth of our team
About Alvéole
At Alvéole, we help the world's largest property owners and managers make their buildings' nature positive. Our Nature & Biodiversity Data Platform combines remote sensing, on-site monitoring, and environmental indicators to help real estate firms measure, benchmark, and report on biodiversity performance - in alignment with global frameworks.
We already work with 800+ of the top real estate brands across 70+ cities in North America and Europe. And now, we're looking for someone who can help take this new product to the next level.
Alvéole's impact-driven Culture is centered around its values:
→ We do meaningful work
→ We grow together
→ We share our passion
→ We push boundaries
→ We choose optimism
→ We make the customer win
We don't believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the 'how' behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the 'right' way. Values hold us accountable to the culture we've set out to build for our team members, and the impact we've committed to making with our product.
About The Role
As a Customer Support Representative, you'll be the friendly, knowledgeable, and efficient first point of contact for Alvéole's clients. You'll support clients across North America and Europe, respond to phone, email and emergency inquiries, and help troubleshoot customer issues You'll also work cross-functionally with our service delivery, customer success, product and sales teams to deliver a thoughtful, timely, and efficient support experience.
What You'll Do
Main responsibilities:
Provide fast, friendly, and reliable support via zendesk (email, phone, and emergencies)
Troubleshoot common questions or issues related to hive installations, scheduling, workshops, and our customer platform
Maintain accurate records in our support tools (like Zendesk, Zuper and HubSpot)
Use Zendesk macros, side conversations and tagging to manage your queue, assign tasks, and escalate as needed
Collaborate with other departments (sales, operations, beekeeping) to ensure smooth handoffs and quick resolutions
Ensure customers can reach us reliably during scheduled support hours, and follow internal scheduling protocols to provide consistent coverage from Noon-8pm EDT
Escalate complex or urgent issues to senior team members or relevant departments
Other Responsibilities
Contribute to internal knowledge base articles and provide insight into how to optimize customer support processes
Identify trends in customer feedback and suggest improvements to our services or support process
Support seasonal communications and campaigns (e.g. workshop reminders, honey delivery updates)
What We Are Looking For
Bilingual in French and English (we insist on bilingualism)
A clear and thoughtful communicator, both written and verbal
Highly organized and able to juggle multiple conversations or tasks at once
Curious and eager to learn about sustainability, bees, and biodiversity
A team player who thrives in a collaborative, purpose-driven environment
Comfortable using digital tools like Zendesk, Hubspot, Google Workspace, and Slack (or quick to learn)
Bonus Points If You Have
Experience in a customer support or client-facing role
Familiarity with CRM platforms like HubSpot
Passion for sustainability, education, or the environment
Benefits
A performance cycle review with salary increase opportunity twice a year
Comprehensive health insurance benefits from Day 1
Generous and flexible PTO policy
Regular company events to gather, connect, and have fun with peers
Access to a beautiful office space at Mont-Royal Metro (the best view of Montreal).
Our commitment to Inclusion & Belonging
At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team's unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
_______________
Poste : Représentant.e du service à la clientèle (anglais)
Lieu : Montréal
Type d'emploi : Temps plein, contrat permanent, 40 h par semaine
Horaire : Du lundi au vendredi, en présentiel à notre bureau de Montréal, 5 jours par semaine
Date d'entrée en fonction : Dès que possible
À propos d'Alvéole
Chez Alvéole, nous aidons les plus grands propriétaires et gestionnaires immobiliers du monde à rendre leurs bâtiments positifs pour la nature.
Notre plateforme de données sur la nature et la biodiversité combine la télédétection, le suivi sur site et des indicateurs environnementaux afin d'aider les entreprises immobilières à mesurer, comparer et rendre compte de leur performance en matière de biodiversité, en conformité avec les cadres internationaux.
Nous collaborons déjà avec plus de 800 grandes marques immobilières dans plus de 70 villes en Amérique du Nord et en Europe. Et aujourd'hui, nous recherchons une personne capable de propulser ce nouveau produit vers la prochaine étape de son développement.
La culture axée sur l'impact d'Alvéole repose sur ses valeurs :
→ Nous faisons un travail porteur de sens
→ Nous grandissons ensemble
→ Nous partageons notre passion
→ Nous repoussons les limites
→ Nous choisissons l'optimisme
→ Nous faisons gagner le client
Nous ne croyons pas aux valeurs simplement pour le principe d'en avoir. Alvéole rassemble une diversité d'expériences et de perspectives, mais nos valeurs sont, par nécessité, ce que nous avons tous en commun – elles nous unissent en tant qu'organisation et représentent un engagement non négociable à faire les choses différemment. Elles illustrent le « comment » derrière notre approche du travail et servent de boussole pour nous guider vers le succès, de la bonne manière. Elles nous tiennent responsables de la culture que nous nous engageons à bâtir pour notre équipe ainsi que de l'impact que nous nous engageons à avoir grâce à notre produit.
À propos du poste
En tant que Représentant.e du service à la clientèle, vous serez le premier point de contact amical, compétent et efficace pour les clients d'Alvéole. Vous offrirez un soutien aux clients d'Amérique du Nord et d'Europe, répondrez aux demandes par téléphone, courriel et en situation d'urgence, et aiderez à résoudre les problèmes rencontrés par les clients. Vous travaillerez également en collaboration avec les équipes de prestation de services, de réussite client, de produit et de ventes pour offrir une expérience de soutien réfléchie, rapide et efficace.
Vos responsabilités
Responsabilités Principales
Offrir un soutien rapide, amical et fiable via Zendesk (courriel, téléphone et urgences).
Résoudre les questions ou problèmes courants liés aux installations de ruches, à la planification, aux ateliers et à notre plateforme client.
Tenir à jour des dossiers précis dans nos outils de soutien (comme Zendesk, Zuper et HubSpot).
Utiliser les macros, conversations parallèles et étiquettes dans Zendesk pour gérer votre file, attribuer des tâches et effectuer des suivis ou escalades au besoin.
Collaborer avec d'autres départements (ventes, opérations, apiculture) pour assurer des transitions fluides et des résolutions rapides.
S'assurer que les clients puissent nous joindre de manière fiable pendant les heures de soutien prévues et respecter les protocoles internes afin d'assurer une couverture constante de 12 h à 20 h (HAE).
Escalader les problèmes complexes ou urgents aux membres seniors de l'équipe ou aux départements concernés.
Autres Responsabilités
Contribuer à la base de connaissances interne et proposer des idées pour optimiser les processus de soutien à la clientèle.
Identifier les tendances dans les commentaires des clients et suggérer des améliorations à nos services ou processus de soutien.
Participer aux communications et campagnes saisonnières (p. ex. rappels d'ateliers, mises à jour sur les livraisons de miel).
Profil recherché
Bilinguisme anglais/français (nous insistons sur le bilinguisme).
clair.e et réfléchi.e, à l'oral comme à l'écrit.
Hautement organisé.e et capable de gérer plusieurs conversations ou tâches simultanément.
et motivé.e à en apprendre davantage sur la durabilité, les abeilles et la biodiversité.
Esprit d'équipe, à l'aise dans un environnement collaboratif et axé sur une mission.
À l'aise avec les outils numériques tels que Zendesk, HubSpot, Google Workspace et Slack (ou capacité d'apprentissage rapide).
Atouts
Expérience dans un rôle de soutien à la clientèle ou en relation avec la clientèle.
Connaissance des plateformes CRM comme HubSpot.
Passion pour la durabilité, l'éducation ou l'environnement.
Avantages
Évaluations de performance avec possibilité d'augmentation salariale deux fois par an.
Assurance santé complète dès le premier jour.
Politique généreuse et flexible de congés payés.
Événements réguliers pour se retrouver, échanger et s'amuser entre collègues.
Accès à un magnifique bureau situé à la station de métro Mont-Royal (avec la plus belle vue sur Montréal ).
Notre engagement envers l'inclusion et le sentiment d'appartenance
Chez Alvéole, nous considérons la diversité comme un élément essentiel de notre identité et de notre réussite.
Nous favorisons un environnement inclusif où les personnes de tous horizons, expériences et perspectives se sentent valorisées. Les talents uniques de notre équipe créent un milieu de travail dynamique et innovant, où chacun peut être authentiquement lui-même.
Nous cherchons activement à attirer et à retenir une main-d'œuvre diversifiée, en célébrant les différences qui nous renforcent.
Nous encourageons les personnes ayant besoin de mesures d'adaptation à communiquer avec nous à l'adresse
