About the role: Team Manager – Public Sector Sales Reporting to the Head of Public Sector, you will recruit, hire, coach, and lead a team of Account Executives supporting enterprise and mid-market customers across Canada. You will create and execute go-to-market strategies for healthcare, nonprofit, education, and government clients, collaborating with Marketing, Sales Ops, Finance, Professional Services, and Product teams. As an active coach, you’ll participate in customer meetings , conduct pipeline deep dives, and drive territory reviews. You’ll also prepare narrative reports for senior leaders and partner on key business initiatives to ensure your team consistently exceeds its KPIs. Benefits and Salary Amazon Business Canada offers a competitive compensation package including base salary, bonus, and equity. Benefit highlights include comprehensive medical, dental, vision, 401(k) matching, generous parental leave, and access to exclusive employee discounts. Requirements / Skills 6+ years of sales experience Proven team management and onboarding skills Strong data analysis to assess performance drivers Track record of planning, negotiating, and closing competitive deals Experience influencing C-level executives Preferred: Selling to healthcare, nonprofit, education, or government sectors How to Apply If you’re ready to lead a dynamic team and drive public sector growth at Amazon Business Canada, click below to apply! Know someone who might be interested? Share this job posting and help them join Amazon Business Canada! Highlight your leadership: Showcase examples of coaching and developing high-performing sales teams. Demonstrate sector expertise: Emphasize experience in healthcare, education, nonprofit, or government sales. Quantify your impact: Share metrics where your team exceeded revenue or acquisition targets. #J-18808-Ljbffr
Lead strategic planning, execution, and optimization of Amazon’s Canada Softlines supply chain operations. In this influential role, you’ll drive high-impact projects, collaborate cross-functionally, and deliver an exceptional customer experience by continuously optimizing operational metrics. Sponsored Links Serve as a key liaison between Retail, internal supply chain partners, and Vendors. You’ll shape cross-category strategy, support Vendor negotiations, and identify opportunities to reduce cost and waste across our Softlines catalog. About the role: Sr Strategic Supply Chain Manager, Softlines In this position, you will identify and deliver end-to-end supply chain improvements across large cohorts of vendors. You’ll monitor and analyze category KPIs—out-of-stock rates, lead times, confirmation rates—and present actionable insights to Senior Leadership. You will also drive operational excellence by optimizing EDI adoption, PO confirmations, receiving processes, and inventory placement. As a subject-matter expert, you’ll lead documentation for business reviews and collaborate with partner teams to enhance cost structure and profitability. Sponsored Links Benefits and Salary Amazon offers a comprehensive benefits package, including medical, dental & vision coverage, equity awards, performance bonuses, and generous paid time off. (Salary disclosed during interview.) Job Type: Full-time, Permanent Location: Toronto, ON, Canada Requirements / Skills Basic Qualifications: Bachelor’s degree in business, engineering, economics, or related field 6+ years of professional experience, including supply chain or strategy consulting Proven ability to work with complex data sets and communicate results to senior leadership Preferred Qualifications: MBA or advanced degree in supply chain/operations Experience operating both strategically and tactically in fast-paced environments Superior analytical skills (SQL experience a plus) Strong organizational skills and ability to manage competing priorities Excellent business judgment and communication abilities How to Apply If you’re ready to shape Softlines supply chain strategy at Amazon, click below to submit your application: Know someone who might be interested? Share this job posting and help them join Amazon.com.ca, ULC! Showcase your end-to-end supply chain expertise by highlighting projects where you delivered measurable improvements—reduced lead times, improved fill rates, or optimized inventory placement. Emphasize your analytical prowess with concrete examples of data-driven insights you presented to senior leadership and how those recommendations drove operational change. Demonstrate your ability to influence cross-functional teams and Vendors by describing negotiations or strategic partnerships you led that reduced costs or waste while maintaining customer satisfaction. #J-18808-Ljbffr
Job DescriptionAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. The Devices & Services business is one of the most innovative and fastest growing at Amazon, and every day, we invent on behalf of our customers, partners, and communities.
As a part of the Offline Sales and Marketing team, you will support a variety of products and services, including Echo, Ring, Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. Our customers inspire us, and they’ve been at the heart of how we invent and evolve our products, services, displays, customer experiences and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible.
As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You serve as the Amazon expert, relying heavily on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. You may be asked to participate in overnight travel in order to execute store visits in neighboring market and for team meetings (conferences, trainings, team building events, etc.)
Market Managers are expected to work a standard 40-hour workweek. However, flexibility is required as the role demands availability for evening and weekend events, particularly during peak seasons. Candidates should be prepared to adapt their schedules to accommodate these additional responsibilities as needed
Key job responsibilities
KEY JOB RESPONSIBILITIES
•\tUse business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations across your market
•\tCollect business and market insights from consumers and store associates to influence product, feature, and channel marketing decisions
•\tManage weekly travel to a large territory of retailers, utilizing sales tools and store profiles to impact sales and brand advocacy
•\tDevelop professional relationships with key internal and external stakeholders (e.g., Area Managers, Regional Managers, General Managers)
•\tTake actions to support increased sales and customer engagement
•\tThis role requires 100% local travel within assigned territory. Ability to travel overnight nationally/regionally on select occasions is also necessary
•\tComplete daily in-store reports, including digital photos, to document visits
•\tInstall, troubleshoot, and maintain Amazon, Ring, Blink, and eero display devices and fixtures in national retail stores, including:
o\tInstalling new product displays and fixtures
o\tDismantling and removing outdated displays
o\tAssembling complex merchandising units according to planograms
o\tEnsuring proper placement of demo units and interactive displays
o\tArranging products for optimal visibility and customer engagement
o\tResolving on-site installation challenges
•\tDelegate and influence to drive exceptional results, including implementing solutions and providing feedback to store managers, regional leaders, and corporate stakeholders
•\tInvent, simplify, and share best practices
•\tEnsure proper implementation and maintenance of Amazon's in-store experience and merchandising across retailers within your market
•\tEducate store associates on Amazon's portfolio of devices and services in various settings, including large-scale events
•\tProvide clear, concise, and timely communication to internal and external stakeholders
•\tManage travel and work expenses
A day in the life
Market Managers drive success through strategic influence and relationship building with retail partners. Operating without direct authority, they achieve project goals, enhance brand presence, and elevate the customer experience in retail locations. They build and maintain crucial partnerships with stakeholders across market and district levels while serving as subject matter experts for Amazon's entire device portfolio, including Amazon, Ring, eero, Blink, Fire TV, Fire Tablet, and Kindle products. Market Managers conduct engaging training sessions to empower retail sales associates with product knowledge and selling strategies, while gathering and communicating valuable market insights to inform corporate decision-making and product improvements. They ensure consistent, high-quality merchandising and in-store experience across all retail locations through daily store visits to multiple retailers, where they manage fixture installations and updates, display maintenance, inventory management, sales training (both individual and group), and collect customer and partner feedback.
About the team
The Amazon Offline Sales & Marketing team is responsible for selling Amazon devices into physical retailers across the United States and Canada and Mexico. Market Managers lead sales and marketing initiatives for Amazon and its branded products in retail locations. They are responsible for the in-store experience to include merchandising, display installation, fostering relationships, training at the store/district level, and promoting Amazon and its brands through training interactions. Market Managers are focused on increasing sales of Amazon and its branded products in retail stores and educating store associates and consumers on the value of Amazon device and accessories.
BASIC QUALIFICATIONS- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- High school or equivalent diploma, or Associate's degree or above
- 3+ years of retail experience
- •\tPossess a mobile phone compatible with iOS or Android operating systems
- •\tAccess to reliable transportation to travel between retail locations daily
- •\tPossess a valid driver’s license and proof of insurance
- •\tMust be able to work a standard 40-hour workweek and maintain flexibility for evening and weekend events during peak seasons
- •\tProficiency in basic file management, including organizing, navigating, and maintaining digital files, as well as the ability to compress and extras files and folders
- •\tComfortable with fundamental tools and techniques for constructing and modifying in-store displays in retail settings
PREFERRED QUALIFICATIONS- •\t6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech products
- •\tExperience managing multiple retail accounts/locations
- •\tExperience and comfort presenting to large audiences
- •\tExhibit strong attention to detail and organizational skills
- •\tExcellent verbal and written communication skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
