ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER, FIRE, STORM and other event driven disasters. We are on an exciting journey of transformation and growth. We offer a competitive salary, an extended health plan including medical, dental, and vision. Our other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development and internal growth opportunities. If you have what it takes to be our Project Manager - Restoration and this sounds like a perfect match, we would love to hear from you! Position Overview: The Project Manager - Restoration plays the lead role in planning, executing, monitoring, controlling, and closing out restoration projects. They ensure that our valued clients and property owners have an outstanding experience and ultimately satisfied throughout the entire process. Key Responsibilities: Manage all aspects of emergency and restoration claims (scoping, sketching, estimating, coordination of resources, communication with insured and adjuster, etc.) Ensure the estimate and file completion timelines are met as per predetermined Corporate and program KPI’s Communicate and educate the client on the process of repair, the timing of service delivery and realistic expectations Prepare accurate job costing and estimation, ensuring target margins are met Invoicing and accounts receivable Maintain subcontractor and third party relationships while ensuring contract compliance Deliver exceptional customer service while building and maintaining relationships Provide leadership in Health and Safety, by ensuring the company health and safety policies and procedures are followed Inspect progress and ensure work quality throughout the project lifespan Ability to manage competing demands Execution and compliance of company initiatives, policies and procedures Consistent communication, daily / weekly reporting Must be able to work evenings and weekends as per the needs of the business (with availability for on call rotation) Required Knowledge and Experience: 5-7 years of work experience in the Restoration/Construction industry Proficient software skills - MS office suite, MS project, Xactimate and Xactanalysis IICRC (WRT, FSRT) is strongly desired IICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an asset Proven ability to manage, coach and mentor team members Ability to read and interpret construction plans and documentation provided by consultants Strong working knowledge of construction theories and Ontario Building Code Ability to work safely and efficiently within a team environment or independently Excellent negotiating skills Ability to multi-task, meet deadlines and work in a fast-paced environment Strong drive to see project through to completion Strong problem resolution skills Entrepreneurial attitude and resourceful Periodic travel may be required Valid G/G2 driver’s license AODA Statement: ARS / Global Emergency Management encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER, FIRE, STORM and other event driven disasters.
We are on an exciting journey of transformation and growth. We offer a competitive salary, an extended health plan including medical, dental, and vision. Our other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development and internal growth opportunities. If you have what it takes to be our Project Manager - Restoration and this sounds like a perfect match, we would love to hear from you!
Position Overview:
The Project Manager - Restoration plays the lead role in planning, executing, monitoring, controlling, and closing out restoration projects. They ensure that our valued clients and property owners have an outstanding experience and ultimately satisfied throughout the entire process.
Key Responsibilities:
Manage all aspects of emergency and restoration claims (scoping, sketching, estimating, coordination of resources, communication with insured and adjuster, etc.)Ensure the estimate and file completion timelines are met as per predetermined Corporate and program KPI’sCommunicate and educate the client on the process of repair, the timing of service delivery and realistic expectationsPrepare accurate job costing and estimation, ensuring target margins are metInvoicing and accounts receivableMaintain subcontractor and third party relationships while ensuring contract complianceDeliver exceptional customer service while building and maintaining relationshipsProvide leadership in Health and Safety, by ensuring the company health and safety policies and procedures are followedInspect progress and ensure work quality throughout the project lifespanAbility to manage competing demandsExecution and compliance of company initiatives, policies and proceduresConsistent communication, daily / weekly reportingMust be able to work evenings and weekends as per the needs of the business (with availability for on call rotation)
Required Knowledge and Experience:
5-7 years of work experience in the Restoration/Construction industryProficient software skills - MS office suite, MS project, Xactimate and XactanalysisIICRC (WRT, FSRT) is strongly desiredIICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an assetProven ability to manage, coach and mentor team membersAbility to read and interpret construction plans and documentation provided by consultantsStrong working knowledge of construction theories and Ontario Building CodeAbility to work safely and efficiently within a team environment or independentlyExcellent negotiating skillsAbility to multi-task, meet deadlines and work in a fast-paced environmentStrong drive to see project through to completionStrong problem resolution skillsEntrepreneurial attitude and resourcefulPeriodic travel may be requiredValid G/G2 driver’s license
AODA Statement:
ARS / Global Emergency Management encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.
We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER, FIRE, STORM and other event driven disasters.We are on an exciting journey of transformation and growth. We offer a competitive salary, an extended health plan including medical, dental and vision. Our other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development and internal growth opportunities. If you have what it takes to be our Emergency Services Manager and this sounds like a perfect match, we would love to hear from you!
Position Overview
The Emergency Services Manager is accountable for planning, executing, and managing all aspects of the projects to which they are assigned. The Manager will strive to ensure customer service, productivity and financial objectives are driven to a standard of excellence for field operations through regular coaching and collaboration with team members as well as third party sub-contractors.
Key Responsibilities:
Manage all aspects of emergency claims (coordination of resources, executing, quality control and monitoring)Coordinate, with urgency, the arrival to a claim, catalogue current state, conduct a thorough inspection of the site and define scope of work for execution in collaboration with Project Lead. Ensure supplies and equipment are available to facilitate efficient and effective response to a lossCoach and manage a team of technical professionals to maximize their timely performance, engagement and achievement of objectivesPerform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of field services team through goal setting, observation, coaching and reviewsPartner and collaborate with other stakeholders to continually improve team performanceEstablish and maintain good housekeeping processes to ensure a safe and non-cluttered worksiteSafeguard all ARS property and equipment and maintain accurate inventory at the site (ie. Secure storage facility)Demonstrate and support the understanding and practical application of safety principles and best practices; safe working environments, as well as the safe responsible operation of machines and equipmentProvide communication on the progress of work completed within a given work day to ARS project teamProvide reports for analysis and reviewEnsure attention to detail and keen sense of safeguarding the client’s property and informationAssist in resolving any conflicts with clients and subcontractors, ensuring customer satisfaction is achievedEnsure the compliance tasks are executed with a sense of urgency in a manner that aligns with standard operating procedures Take emergency calls on rotation to provide 24/7 customer serviceRegularly review the performance of subcontractors and address any issues that arise Must be able to work evenings and weekends as per the needs of the business (with availability for on call rotation)
Required Knowledge and Experience:
5-7 years or work experience in the Construction/Restoration industryIICRC (WRT, FSRT) is requiredIICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an assetExperience with site-specific safety plansExtensive knowledge of construction tradesProven ability to manage, coach and mentor team membersAbility to read and interpret construction plans and documentation provided by consultantsStrong working knowledge of construction theories and Ontario Building CodeAbility to work safely and efficiently within a team environment or independentlyExcellent critical thinking, decision-making and problem solving skillsAbility to multi-task, meet deadlines and work in a fast-paced environmentEntrepreneurial attitude and resourcefulComprehensive understanding of customer service, principles, and practicesPeriodic travel may be required
AODA Statement
ARS / Global Emergency Management encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.
We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Job DescriptionARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER, FIRE, STORM and other event driven disasters.We are on an exciting journey of transformation and growth. We offer a competitive salary, an extended health plan including medical, dental and vision. Our other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development and internal growth opportunities. If you have what it takes to be our Emergency Services Manager and this sounds like a perfect match, we would love to hear from you!
Position Overview
The Emergency Services Manager is accountable for planning, executing, and managing all aspects of the projects to which they are assigned. The Manager will strive to ensure customer service, productivity and financial objectives are driven to a standard of excellence for field operations through regular coaching and collaboration with team members as well as third party sub-contractors.
Key Responsibilities:
Manage all aspects of emergency claims (coordination of resources, executing, quality control and monitoring)Coordinate, with urgency, the arrival to a claim, catalogue current state, conduct a thorough inspection of the site and define scope of work for execution in collaboration with Project Lead. Ensure supplies and equipment are available to facilitate efficient and effective response to a lossCoach and manage a team of technical professionals to maximize their timely performance, engagement and achievement of objectivesPerform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of field services team through goal setting, observation, coaching and reviewsPartner and collaborate with other stakeholders to continually improve team performanceEstablish and maintain good housekeeping processes to ensure a safe and non-cluttered worksiteSafeguard all ARS property and equipment and maintain accurate inventory at the site (ie. Secure storage facility)Demonstrate and support the understanding and practical application of safety principles and best practices; safe working environments, as well as the safe responsible operation of machines and equipmentProvide communication on the progress of work completed within a given work day to ARS project teamProvide reports for analysis and reviewEnsure attention to detail and keen sense of safeguarding the client’s property and informationAssist in resolving any conflicts with clients and subcontractors, ensuring customer satisfaction is achievedEnsure the compliance tasks are executed with a sense of urgency in a manner that aligns with standard operating procedures Take emergency calls on rotation to provide 24/7 customer serviceRegularly review the performance of subcontractors and address any issues that arise Must be able to work evenings and weekends as per the needs of the business (with availability for on call rotation)
Required Knowledge and Experience:
5-7 years or work experience in the Construction/Restoration industryIICRC (WRT, FSRT) is requiredIICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an assetExperience with site-specific safety plansExtensive knowledge of construction tradesProven ability to manage, coach and mentor team membersAbility to read and interpret construction plans and documentation provided by consultantsStrong working knowledge of construction theories and Ontario Building CodeAbility to work safely and efficiently within a team environment or independentlyExcellent critical thinking, decision-making and problem solving skillsAbility to multi-task, meet deadlines and work in a fast-paced environmentEntrepreneurial attitude and resourcefulComprehensive understanding of customer service, principles, and practicesPeriodic travel may be required
AODA Statement
ARS / Global Emergency Management encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.
We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Job DescriptionARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER, FIRE, STORM and other event driven disasters.
We are on an exciting journey of transformation and growth. We offer a competitive salary, an extended health plan including medical, dental, and vision. Our other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development and internal growth opportunities. If you have what it takes to be our Project Manager - Restoration and this sounds like a perfect match, we would love to hear from you!
Position Overview:
The Project Manager - Restoration plays the lead role in planning, executing, monitoring, controlling, and closing out restoration projects. They ensure that our valued clients and property owners have an outstanding experience and ultimately satisfied throughout the entire process.
Key Responsibilities:
Manage all aspects of emergency and restoration claims (scoping, sketching, estimating, coordination of resources, communication with insured and adjuster, etc.)Ensure the estimate and file completion timelines are met as per predetermined Corporate and program KPI’sCommunicate and educate the client on the process of repair, the timing of service delivery and realistic expectationsPrepare accurate job costing and estimation, ensuring target margins are metInvoicing and accounts receivableMaintain subcontractor and third party relationships while ensuring contract complianceDeliver exceptional customer service while building and maintaining relationshipsProvide leadership in Health and Safety, by ensuring the company health and safety policies and procedures are followedInspect progress and ensure work quality throughout the project lifespanAbility to manage competing demandsExecution and compliance of company initiatives, policies and proceduresConsistent communication, daily / weekly reportingMust be able to work evenings and weekends as per the needs of the business (with availability for on call rotation)
Required Knowledge and Experience:
5-7 years of work experience in the Restoration/Construction industryProficient software skills - MS office suite, MS project, Xactimate and XactanalysisIICRC (WRT, FSRT) is strongly desiredIICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an assetProven ability to manage, coach and mentor team membersAbility to read and interpret construction plans and documentation provided by consultantsStrong working knowledge of construction theories and Ontario Building CodeAbility to work safely and efficiently within a team environment or independentlyExcellent negotiating skillsAbility to multi-task, meet deadlines and work in a fast-paced environmentStrong drive to see project through to completionStrong problem resolution skillsEntrepreneurial attitude and resourcefulPeriodic travel may be requiredValid G/G2 driver’s license
AODA Statement:
ARS / Global Emergency Management encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.
We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
