Avanciers is hiring Quality Engineer -Contact Center at Toronto, ON for one of our Fortune 500 clients. This is a Full Time Role with the client. Benefits will be covered by the Client.
Quality Engineer -Contact CenterLocation: Toronto, ONContract/ Full Time
Relevant Experience : Java + Selenium + IVR workflows + Rest Assured + Contact centre Testing + Automation
Domain Knowledge/ Keywords to look for : IVR call flow, DTMF , speech recognition, call routing, Queues, Automatic Call Distribution(ACD), Computer Telephony integration, SLAs, Call logs
Required QualificationsBachelor’s degree in Computer Science, Information Technology, or related field.Minimum 4 years of experience in quality assurance, with at least 1 year directly supporting contact center environments in banking or financial services.Strong expertise in automated testing using Java Selenium.Hands-on experience with API testing using Rest Assured.In-depth understanding of contact center operations, systems, and technologies (e.g., IVR, telephony, CRM integration).Solid knowledge of SDLC and QA methodologies, especially in Agile environments.Excellent analytical, troubleshooting, and communication skills.Ability to work collaboratively in cross-functional teams and adapt to changing priorities
Avanciers is hiring Quality Engineer -Contact Center at Toronto, ON for one of our Fortune 500 clients. This is a Full Time Role with the client. Benefits will be covered by the Client.
Quality Engineer -Contact CenterLocation: Toronto, ONContract/ Full Time
Relevant Experience : Java + Selenium + IVR workflows + Rest Assured + Contact centre Testing + Automation
Domain Knowledge/ Keywords to look for : IVR call flow, DTMF , speech recognition, call routing, Queues, Automatic Call Distribution(ACD), Computer Telephony integration, SLAs, Call logs
Required QualificationsBachelor’s degree in Computer Science, Information Technology, or related field.Minimum 4 years of experience in quality assurance, with at least 1 year directly supporting contact center environments in banking or financial services.Strong expertise in automated testing using Java Selenium.Hands-on experience with API testing using Rest Assured.In-depth understanding of contact center operations, systems, and technologies (e.g., IVR, telephony, CRM integration).Solid knowledge of SDLC and QA methodologies, especially in Agile environments.Excellent analytical, troubleshooting, and communication skills.Ability to work collaboratively in cross-functional teams and adapt to changing priorities
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
Avanciers is seeking a highly skilled Junior Software Engineer to join our team for an exciting long-term contract with one of our esteemed clients, based in Canada(Remote).
Junior Software EngineerCanada RemoteContractExperience & Technologies: Minimum 5+ years experience with deep expertise in TypeScript, Node.js, React, and Next.js.AWS & Cloud Infrastructure: Mandatory hands-on experience with core AWS services (Lambda, API Gateway, DynamoDB, SQS, etc.) and using CDK/SAM for infrastructure-as-code.Development Practices: Strong grasp of design patterns, refactoring, unit testing best practices, and proficiency with Agile (Scrum/Kanban) and CI/CD tools (GitLab CI, GitHub Actions).Testing & Operations: Required experience with testing frameworks (Cypress, Jest, wdio) and participation in an on-call rotation covering 8 am EST - 5 pm PST.Bonus Skills: Nice-to-have experience includes LambdaTest, New Relic, Docker/Kubernetes, event-driven architecture, and exposure to financial services/mortgage tech.
