The Business Transformation Manager plays a key role in ensuring that organizational projects and initiatives meet objectives on time and budget by increasing employee and stakeholder adoption and usage. This role will focus on the people side of change, which involves preparing, supporting and equipping stakeholders to adopt and use changes to business processes, systems and technology, job roles, organization structures, processes/procedures, and more. The primary role of the Business Transformation Manager is to develop and implement change management strategies and plans that maximize employee and stakeholder adoption and usage of required changes. These responsibilities also include plans and efforts to anticipate and minimise resistance from employees and stakeholders who are impacted by the changes. The Business Transformation Manager’s goal is to driver faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees and stakeholders who must use the changes in their daily work. These improvements increase benefit realization, value creation, ROI, and the achievement of results and outcomes. The Business Transformation Manager will work with stakeholders within the BCMEA as well as the martime industry and larger supply chain to help stakeholders through transitions and assist stakeholders integrate change management activities with project plans. ResponsibilitiesApply a structure methodology and lead change management activities: Leverage a change management methodology, process and tools to create a strategy to support the adoption of changes required through organizational projects and initiatives. Support communication efforts: Enable the design, development, delivery and management of key communications. Assess the Change Impact: Conduct impact analyses, assess change readiness, and identify key stakeholders. Support Training Efforts: Provide input, document requirements, and support the design and delivery of training programs. Additional responsibilities: Complete change management assessments. Identify project sponsors early, understand their sponsor saturation, and help them manage their sponsor responsibilities efficiently by bundling projects and ensuring they are provided with the bare but critical essentials to move projects forward through their involvement at key meetings, and by providing them necessary preparatory materials (slide decks, speaking notes, meeting invitations, etc.). Celebrate their sponsorship. Identify, analyze and prepare risk mitigation tactic. Identify and manage anticipated and persistent resistance. Consult and coach project teams. Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan. Create actionable deliverables for any required ‘extend’ plans as required, such as a Resistant Management Plan. Support and engage senior leaders. Coach people managers and supervisors. Support organizational design and definition of roles and responsibilities. Coordinate efforts with other specialists. Integrate change management activities into the project plan(s). Evaluate and ensure user readiness. Manage Stakeholders. Track and report issues. Define and measure success metrics and monitor change progress. Support change management at the organizational level. Manage the change portfolio. QualificationsA solid understanding of the change process. Experience in a multi-employer / stakeholder and/or unionized environment. Experience with and knowledge of change management principles, methodologies and tools. Experience leading projects or change management efforts specific to large scale technology projects (new systems, system migrations, etc.) Exceptional communication skills, both written and verbal. Excellent active listening skills. Ability to clearly articulate messages to variety of audiences. Ability to establish and maintain strong relationships. Ability to influence others and move toward a common vision or goal. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach. Organized with a natural inclination for planning strategy and tactics. Problem solving and root-cause identification skills. Able to work effectively at all levels of an organization. Must be a team player and able to work collaboratively with and through others. Acute business acumen and understanding of organizational issues and challenges. Familiarity with project management approaches, tools and phases of the project lifecycle. Experience with large-scale organizational change efforts. Change Management Certification or designation desired. BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
The Operations Analyst (12 month contract) helps optimize training programs by assessing operations and identifying opportunities for improvement. This role enhances efficiency and effectiveness, ensuring training initiatives are both impactful and continuously evolving.
This hybrid position offers the opportunity to work from home one day per week.
ResponsibilitiesProvide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).Perform core competencies, such as raising ratings, entering payroll, and performing vetting.Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for)Recommending opportunities for improvement to BCMEA systems.Producing the slide deck that gets shown to BCMEA Management at co-management meetings.Tracking Workforce Planning Dashboard information.
Qualifications1 to 3 years of Operations experience in a fast-paced and complex unionized work environment preferred.Undergraduate degree or college diploma from an accredited post-secondary institution in a related field.Strong analytical skills and data fluency to inform data-based decisions.Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders.Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations.Proficient with a variety of computer programs and systems, such as Microsoft 365.Foundational conceptual understanding of coding, finance, accounting, and operations management.
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
Reporting to the Senior Manager, Training Operations, the Operations Supervisor is responsible for the day-to-day management of worksite trainers in the field and at our Training Centre, as well as worksite operations at the Training Centre. This role ensures the successful delivery and continuous improvement of training programs while maintaining the highest safety standards.The Operations Supervisor will provide regular coaching, guidance, and evaluation for trainers to ensure that trainees receive fair, consistent, effective, and timely training within specified timelines and budgets. Safety will be at the core of all activities.
This is 12-month contract position based on site, requiring flexibility between day and afternoon shifts when required, with scheduling adjustments made as needed.
ResponsibilitiesResponsible for the on-site delivery of the Quarterly Training Plan targets to ensure that the right people, with the right skills are in the right place, at the right time.Project management support for Terminal expansions and installation of new equipment that requires training to workers in advance of going live.Responsible to lead by example and routinely complete in field leadership interactions with trainers and traineesResponsible for the quality of training programs to ensure that rated workers will be able to productively and safely perform work for our members.Maintaining the safety and quality of our training operations is essentialFostering collaborative working relationships with member company representatives, union trainers and coordinatorsDetermining the quantity and frequency of training to ensure enough candidates are trained to meet needs of the employers, and monitor to ensure needs, training targets and budgets are metSupporting Operations Supervisors, trainers, trainees and coordinators by ensuring they have appropriate materials, facilities and equipmentAnalyzing existing training programs to and assessing quality and efficacy; develop actions where deficiencies existSoliciting training program improvement recommendations from trainers and industry representativesValidating course content ensuring that it is current, relevant and meets regulatory complianceCollaborating with subject matter experts and technical advisors to determine training needs and objectivesScreening training applicants to assess for suitability based on established criteriaMonitoring and approving exceptional training circumstances. Ensure justification for training outside of budgetsArranging and supervising retraining, evaluation and documentation as requiredEnsuring BCMEA management rights are representedInvestigating circumstances of accidents and incidentsProviding coverage in Operations Supervisor capacity at Waterfront Training Centre (WTC) as required in day and afternoon shifts, at times alone; Overseeing all activities on site including work performed by contractors, trainers, trainees and trades; at times alone or onEnsuring the trainers are following the training delivery plans, safety of the training activities are maintained and evaluation core competencies are being signed offManaging the work of unionized trainers, trainees, coordinators and regular workforce
QualificationsUniversity degree in business, engineering, logistics and/or professional development in Health and Safety and 5+ years supervisory experience preferred or increased supervisory experience would be consideredProven ability to work effectively with a diverse and heavily unionized workforceStrong analytical aptitude, proven research skills and the ability to assess and interpret dataExcellent interpersonal skills and the ability to engage others professionally on sensitive issuesPrevious experience delivering on-the-job training, particularly in a unionized environment, is an assetAlternative experience coaching and mentoring on the job in a unionized environment acceptableGood oral and written communication skillsAptitude for critical thinking, problem solving and the ability to resolve issues in a timely mannerAbility to successfully manage personnel and multiple projects on time and on budgetSelf-motivated and the ability to work effectively with minimal supervisionAdvanced user of Microsoft 365Driver’s License and access to own vehicle requiredExperience driving a collaborative safety cultureTransport Security Clearance Eligible
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
The Instructional Designer develops digital and print training materials and supports training initiatives across the waterfront industry through printing, design, writing, photography, audio, and video production.
ResponsibilitiesPrinting Print training documents and materials to required output (copier, poster printer, PDF) using appropriate printer settings.Prepare and assemble training documentation for program delivery.Oversee daily printer operations such as replacing toner, resolving jams, loading specialty paper and staples, and managing waste toner; work closely with the IS Care team to address technical issues.Source and manage third-party printing – approve proofs, monitor progress.2. Technical WritingWork with subject matter experts (SMEs) to collect information as required.Write and edit training related content.Make content easily understandable for the trainees, use clear and concise language, and structure content logically.3. Digital MediaCapture photos, video, and audio content for training purposes as needed. Manage and maintain a centralized training media library. Edit media files to meet technical requirements and visual standards.4. Content Design and DevelopmentUse tools such as graphic design software, photo and video editing programs, and AI applications to create content that supports training programs.Produce and publish key training documents, including sourcebooks, delivery plans, and evaluations.Create and publish effective training videos, as well as digital and printable support materials.Maintain and update training documents and materials as needed.5. E-learningWork with subject matter experts to identify training goals and outcomes.Storyboard and visualize user interface, activities, and the finished product.Work with subject matter experts to develop content.Create supporting material/media (audio, video, simulations, role plays, games etc.).Create assessment tools, including quizzes and knowledge checks, to enhance learning retention and reinforce key concepts.Author and produce eLearning modules. Test and troubleshoot.Organize and manage project files.Review and update as required.6. LMS AdministrationUpload, organize, and maintain content.Set up and manage user accounts, groups, and permissions.Configure and customize the LMS, including automated messages and reports.Generate reports as requested.Monitor LMS usage and performance, troubleshoot technical issues, and liaise with service provider to resolve issues.Provide end user support. 7. Document Libraries ManagementUpdate and maintain training related document libraries. Provide and monitor access to libraries.Maintain key documents archives; store and organize documents over time.Maintain the integrity and naming convention.Provide old versions as requested.Edit XML files for internal file libraries.8. ProjectsPerform assigned tasks within the project plan and deadlines.Work effectively with other team members and stakeholders.Identify and communicate roadblocks or issues to the project team. Share information, expertise, and knowledge with other team members. Qualifications2 to 5 years of experience as an Instructional Designer with an undergraduate degree from an accredited post-secondary school institution.Demonstrated ability to collaborate effectively with a variety of stakeholders and subject matter experts.Effective communicator with a customer-focused approach.Understanding of learning theories and instructional design models.Experience designing & delivering technical content is an asset.Effective time management skills, ability to multitask and adapt to changing timelines.Demonstrated attention to detail and ability to stay organizedStrong writing and editing skills.Experience in photography and cinematography is an asset.Strong design skills and familiarity with Adobe Creative Suite tools to create engaging materials.Experience with Microsoft 365, including SharePoint, Word, Excel, PowerPoint.Experience with digital printing and copying.Familiarity with learning management systems (LMS), and authoring tools (Articulate 360)Familiarity with AI tools in design and development (ChatGPT, WellSaidLabs, etc.).
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
The Business Transformation Manager plays a key role in ensuring that organizational projects and initiatives meet objectives on time and budget by increasing employee and stakeholder adoption and usage. This role will focus on the people side of change, which involves preparing, supporting and equipping stakeholders to adopt and use changes to business processes, systems and technology, job roles, organization structures, processes/procedures, and more.
The primary role of the Business Transformation Manager is to develop and implement change management strategies and plans that maximize employee and stakeholder adoption and usage of required changes. These responsibilities also include plans and efforts to anticipate and minimise resistance from employees and stakeholders who are impacted by the changes.
The Business Transformation Manager’s goal is to driver faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees and stakeholders who must use the changes in their daily work. These improvements increase benefit realization, value creation, ROI, and the achievement of results and outcomes.
The Business Transformation Manager will work with stakeholders within the BCMEA as well as the martime industry and larger supply chain to help stakeholders through transitions and assist stakeholders integrate change management activities with project plans.
ResponsibilitiesApply a structure methodology and lead change management activities: Leverage a change management methodology, process and tools to create a strategy to support the adoption of changes required through organizational projects and initiatives. Support communication efforts: Enable the design, development, delivery and management of key communications. Assess the Change Impact: Conduct impact analyses, assess change readiness, and identify key stakeholders. Support Training Efforts: Provide input, document requirements, and support the design and delivery of training programs. Additional responsibilities: Complete change management assessments. Identify project sponsors early, understand their sponsor saturation, and help them manage their sponsor responsibilities efficiently by bundling projects and ensuring they are provided with the bare but critical essentials to move projects forward through their involvement at key meetings, and by providing them necessary preparatory materials (slide decks, speaking notes, meeting invitations, etc.). Celebrate their sponsorship. Identify, analyze and prepare risk mitigation tactic. Identify and manage anticipated and persistent resistance. Consult and coach project teams. Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan. Create actionable deliverables for any required ‘extend’ plans as required, such as a Resistant Management Plan. Support and engage senior leaders. Coach people managers and supervisors. Support organizational design and definition of roles and responsibilities. Coordinate efforts with other specialists. Integrate change management activities into the project plan(s). Evaluate and ensure user readiness. Manage Stakeholders. Track and report issues. Define and measure success metrics and monitor change progress. Support change management at the organizational level. Manage the change portfolio.
QualificationsA solid understanding of the change process. Experience in a multi-employer / stakeholder and/or unionized environment. Experience with and knowledge of change management principles, methodologies and tools. Experience leading projects or change management efforts specific to large scale technology projects (new systems, system migrations, etc.) Exceptional communication skills, both written and verbal. Excellent active listening skills. Ability to clearly articulate messages to variety of audiences. Ability to establish and maintain strong relationships. Ability to influence others and move toward a common vision or goal. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach. Organized with a natural inclination for planning strategy and tactics. Problem solving and root-cause identification skills. Able to work effectively at all levels of an organization. Must be a team player and able to work collaboratively with and through others. Acute business acumen and understanding of organizational issues and challenges. Familiarity with project management approaches, tools and phases of the project lifecycle. Experience with large-scale organizational change efforts. Change Management Certification or designation desired.
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
Job DescriptionReporting to the Senior Manager, Training Operations, the Operations Supervisor is responsible for the day-to-day management of worksite trainers in the field and at our Training Centre, as well as worksite operations at the Training Centre. This role ensures the successful delivery and continuous improvement of training programs while maintaining the highest safety standards.The Operations Supervisor will provide regular coaching, guidance, and evaluation for trainers to ensure that trainees receive fair, consistent, effective, and timely training within specified timelines and budgets. Safety will be at the core of all activities.
This is 12-month contract position based on site, requiring flexibility between day and afternoon shifts when required, with scheduling adjustments made as needed.
ResponsibilitiesResponsible for the on-site delivery of the Quarterly Training Plan targets to ensure that the right people, with the right skills are in the right place, at the right time.Project management support for Terminal expansions and installation of new equipment that requires training to workers in advance of going live.Responsible to lead by example and routinely complete in field leadership interactions with trainers and traineesResponsible for the quality of training programs to ensure that rated workers will be able to productively and safely perform work for our members.Maintaining the safety and quality of our training operations is essentialFostering collaborative working relationships with member company representatives, union trainers and coordinatorsDetermining the quantity and frequency of training to ensure enough candidates are trained to meet needs of the employers, and monitor to ensure needs, training targets and budgets are metSupporting Operations Supervisors, trainers, trainees and coordinators by ensuring they have appropriate materials, facilities and equipmentAnalyzing existing training programs to and assessing quality and efficacy; develop actions where deficiencies existSoliciting training program improvement recommendations from trainers and industry representativesValidating course content ensuring that it is current, relevant and meets regulatory complianceCollaborating with subject matter experts and technical advisors to determine training needs and objectivesScreening training applicants to assess for suitability based on established criteriaMonitoring and approving exceptional training circumstances. Ensure justification for training outside of budgetsArranging and supervising retraining, evaluation and documentation as requiredEnsuring BCMEA management rights are representedInvestigating circumstances of accidents and incidentsProviding coverage in Operations Supervisor capacity at Waterfront Training Centre (WTC) as required in day and afternoon shifts, at times alone; Overseeing all activities on site including work performed by contractors, trainers, trainees and trades; at times alone or onEnsuring the trainers are following the training delivery plans, safety of the training activities are maintained and evaluation core competencies are being signed offManaging the work of unionized trainers, trainees, coordinators and regular workforce
QualificationsUniversity degree in business, engineering, logistics and/or professional development in Health and Safety and 5+ years supervisory experience preferred or increased supervisory experience would be consideredProven ability to work effectively with a diverse and heavily unionized workforceStrong analytical aptitude, proven research skills and the ability to assess and interpret dataExcellent interpersonal skills and the ability to engage others professionally on sensitive issuesPrevious experience delivering on-the-job training, particularly in a unionized environment, is an assetAlternative experience coaching and mentoring on the job in a unionized environment acceptableGood oral and written communication skillsAptitude for critical thinking, problem solving and the ability to resolve issues in a timely mannerAbility to successfully manage personnel and multiple projects on time and on budgetSelf-motivated and the ability to work effectively with minimal supervisionAdvanced user of Microsoft 365Driver’s License and access to own vehicle requiredExperience driving a collaborative safety cultureTransport Security Clearance Eligible
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
Job DescriptionThe Instructional Designer develops digital and print training materials and supports training initiatives across the waterfront industry through printing, design, writing, photography, audio, and video production.
ResponsibilitiesPrinting Print training documents and materials to required output (copier, poster printer, PDF) using appropriate printer settings.Prepare and assemble training documentation for program delivery.Oversee daily printer operations such as replacing toner, resolving jams, loading specialty paper and staples, and managing waste toner; work closely with the IS Care team to address technical issues.Source and manage third-party printing – approve proofs, monitor progress.2. Technical WritingWork with subject matter experts (SMEs) to collect information as required.Write and edit training related content.Make content easily understandable for the trainees, use clear and concise language, and structure content logically.3. Digital MediaCapture photos, video, and audio content for training purposes as needed. Manage and maintain a centralized training media library. Edit media files to meet technical requirements and visual standards.4. Content Design and DevelopmentUse tools such as graphic design software, photo and video editing programs, and AI applications to create content that supports training programs.Produce and publish key training documents, including sourcebooks, delivery plans, and evaluations.Create and publish effective training videos, as well as digital and printable support materials.Maintain and update training documents and materials as needed.5. E-learningWork with subject matter experts to identify training goals and outcomes.Storyboard and visualize user interface, activities, and the finished product.Work with subject matter experts to develop content.Create supporting material/media (audio, video, simulations, role plays, games etc.).Create assessment tools, including quizzes and knowledge checks, to enhance learning retention and reinforce key concepts.Author and produce eLearning modules. Test and troubleshoot.Organize and manage project files.Review and update as required.6. LMS AdministrationUpload, organize, and maintain content.Set up and manage user accounts, groups, and permissions.Configure and customize the LMS, including automated messages and reports.Generate reports as requested.Monitor LMS usage and performance, troubleshoot technical issues, and liaise with service provider to resolve issues.Provide end user support. 7. Document Libraries ManagementUpdate and maintain training related document libraries. Provide and monitor access to libraries.Maintain key documents archives; store and organize documents over time.Maintain the integrity and naming convention.Provide old versions as requested.Edit XML files for internal file libraries.8. ProjectsPerform assigned tasks within the project plan and deadlines.Work effectively with other team members and stakeholders.Identify and communicate roadblocks or issues to the project team. Share information, expertise, and knowledge with other team members.Qualifications2 to 5 years of experience as an Instructional Designer with an undergraduate degree from an accredited post-secondary school institution.Demonstrated ability to collaborate effectively with a variety of stakeholders and subject matter experts.Effective communicator with a customer-focused approach.Understanding of learning theories and instructional design models.Experience designing & delivering technical content is an asset.Effective time management skills, ability to multitask and adapt to changing timelines.Demonstrated attention to detail and ability to stay organizedStrong writing and editing skills.Experience in photography and cinematography is an asset.Strong design skills and familiarity with Adobe Creative Suite tools to create engaging materials.Experience with Microsoft 365, including SharePoint, Word, Excel, PowerPoint.Experience with digital printing and copying.Familiarity with learning management systems (LMS), and authoring tools (Articulate 360)Familiarity with AI tools in design and development (ChatGPT, WellSaidLabs, etc.).
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
Job DescriptionThe Business Transformation Manager plays a key role in ensuring that organizational projects and initiatives meet objectives on time and budget by increasing employee and stakeholder adoption and usage. This role will focus on the people side of change, which involves preparing, supporting and equipping stakeholders to adopt and use changes to business processes, systems and technology, job roles, organization structures, processes/procedures, and more.
The primary role of the Business Transformation Manager is to develop and implement change management strategies and plans that maximize employee and stakeholder adoption and usage of required changes. These responsibilities also include plans and efforts to anticipate and minimise resistance from employees and stakeholders who are impacted by the changes.
The Business Transformation Manager’s goal is to driver faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees and stakeholders who must use the changes in their daily work. These improvements increase benefit realization, value creation, ROI, and the achievement of results and outcomes.
The Business Transformation Manager will work with stakeholders within the BCMEA as well as the martime industry and larger supply chain to help stakeholders through transitions and assist stakeholders integrate change management activities with project plans.
ResponsibilitiesApply a structure methodology and lead change management activities: Leverage a change management methodology, process and tools to create a strategy to support the adoption of changes required through organizational projects and initiatives. Support communication efforts: Enable the design, development, delivery and management of key communications. Assess the Change Impact: Conduct impact analyses, assess change readiness, and identify key stakeholders. Support Training Efforts: Provide input, document requirements, and support the design and delivery of training programs. Additional responsibilities: Complete change management assessments. Identify project sponsors early, understand their sponsor saturation, and help them manage their sponsor responsibilities efficiently by bundling projects and ensuring they are provided with the bare but critical essentials to move projects forward through their involvement at key meetings, and by providing them necessary preparatory materials (slide decks, speaking notes, meeting invitations, etc.). Celebrate their sponsorship. Identify, analyze and prepare risk mitigation tactic. Identify and manage anticipated and persistent resistance. Consult and coach project teams. Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan. Create actionable deliverables for any required ‘extend’ plans as required, such as a Resistant Management Plan. Support and engage senior leaders. Coach people managers and supervisors. Support organizational design and definition of roles and responsibilities. Coordinate efforts with other specialists. Integrate change management activities into the project plan(s). Evaluate and ensure user readiness. Manage Stakeholders. Track and report issues. Define and measure success metrics and monitor change progress. Support change management at the organizational level. Manage the change portfolio.
QualificationsA solid understanding of the change process. Experience in a multi-employer / stakeholder and/or unionized environment. Experience with and knowledge of change management principles, methodologies and tools. Experience leading projects or change management efforts specific to large scale technology projects (new systems, system migrations, etc.) Exceptional communication skills, both written and verbal. Excellent active listening skills. Ability to clearly articulate messages to variety of audiences. Ability to establish and maintain strong relationships. Ability to influence others and move toward a common vision or goal. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach. Organized with a natural inclination for planning strategy and tactics. Problem solving and root-cause identification skills. Able to work effectively at all levels of an organization. Must be a team player and able to work collaboratively with and through others. Acute business acumen and understanding of organizational issues and challenges. Familiarity with project management approaches, tools and phases of the project lifecycle. Experience with large-scale organizational change efforts. Change Management Certification or designation desired.
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
Job DescriptionThe Operations Analyst (12 month contract) helps optimize training programs by assessing operations and identifying opportunities for improvement. This role enhances efficiency and effectiveness, ensuring training initiatives are both impactful and continuously evolving.
This hybrid position offers the opportunity to work from home one day per week.
ResponsibilitiesProvide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).Perform core competencies, such as raising ratings, entering payroll, and performing vetting.Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for)Recommending opportunities for improvement to BCMEA systems.Producing the slide deck that gets shown to BCMEA Management at co-management meetings.Tracking Workforce Planning Dashboard information.
Qualifications1 to 3 years of Operations experience in a fast-paced and complex unionized work environment preferred.Undergraduate degree or college diploma from an accredited post-secondary institution in a related field.Strong analytical skills and data fluency to inform data-based decisions.Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders.Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations.Proficient with a variety of computer programs and systems, such as Microsoft 365.Foundational conceptual understanding of coding, finance, accounting, and operations management.
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
