Roadside Assistance ProfessionalJoin our talent community and become part of a dynamic team that delivers exceptional customer experiences.Job DescriptionWe are seeking skilled individuals to provide courteous and empathetic support to clients requesting roadside assistance. Your responsibilities will include coordinating with service providers, keeping customers informed, and documenting actions and decisions accurately.Required Skills and QualificationsFluent English language skillsFluent French language skills for bilingual positionsAvailability to work flexible hours, including weekendsHigh-speed internet and quiet workspace required for remote rolesStrong multi-tasking, communication, and problem-solving skillsAttention to detail and genuine desire to help othersHigh school diploma or equivalentBenefitsCompetitive hourly wage starting at $18/hour, with bilingual, night, and weekend premiumsFull-time schedules, with part-time opportunities availableComprehensive benefits package after six months, including medical, dental, life insurance, RRSP participation, and moreFully paid training and structured post-training supportFlexible remote work options after completing in-office trainingAn exceptional work environment with wellness areas, gym, and team supportWhy Join Us?At NQX, we believe in providing an engaging work environment that supports our teams' growth and development. We offer a range of opportunities across multiple departments, including electrical vehicle, high-end/luxury vehicle, and specialized support for complex vehicle situations.What Makes Us Different?We're not just looking for skilled professionals; we want people who share our values of empathy, authenticity, and innovation. If you're passionate about delivering exceptional customer experiences and working in a dynamic team, we'd love to hear from you.
Job Details Description We're seeking an enthusiastic and empathetic professional to join our team as a Customer Service Representative. In this role, you'll play a vital part in delivering exceptional customer experiences by assisting clients through phone calls and live chat support.Hourly wage of $19.32 after training;Premiums for weekend hours and bilingualism;Fully-paid training and coaching program;,
Job Details
Description
NQX representatives deliver solutions and build trust with clients across Canada. As a customer service representative, you'll work from home using your excellent skills to create positive experiences by assisting customers through phone calls and live chat support.
What We Offer:
Hourly wage of $19.32 after training;
Premiums for weekend hours and bilingualism;
Fully-paid training and coaching program;
Work from home – equipment provided;
Full benefits package after six months, including medical, dental, life insurance,, enhanced RRSP contributions,
, discounts on insurance;
.' isn't valid HTML; no code should contain ''.),, career progression opportunities to advanced roles as you gain experience.', 'Manage multiple chats at once ensuring responses within service standards.', 'Handle incoming calls with professionalism, empathy, and a solution-focused attitude.', 'Accurately document customer interactions while navigating multiple tools.', '> Adapt quickly to evolving customer needs and support requirements (calls, chat).', 'Bilingualism (French/English);', 'Typing speed of 40+ WPM with accuracy ', 'Available to work full-time,.'],
Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support group, you will play a vital role in delivering exceptional service to our clients.About the JobThis is a full-time position, requiring availability up to 40 hours per week, Monday through Friday from 7:00 am to 11:00 pm EST and Saturday and Sunday from 9:00 am to 9:00 pm EST.Assist customers via phone and chat support with inquiries related to delivery status, redirected mail, rates, and general service questions;Manage multiple chats simultaneously while adhering to response time standards;You'll be working closely with our professional partners' clients across Canada. We offer an engaging work environment where your skills can grow.,
