Job DescriptionCustomer Service Representative At our organization, we're seeking a talented individual to join our team as a Customer Service Representative. As a key member of our customer-facing department, you'll be responsible for providing exceptional service and support to clients across Canada.
This role offers the opportunity to work from home in a comfortable setting. Using your excellent communication skills, you'll play a vital part in creating positive customer experiences by addressing inquiries via phone calls and live chat support.
The ideal candidate will have strong multitasking and problem-solving skills, with attention to detail and comfort working under pressure in fast-paced environments.
We encourage applicants who possess excellent written and spoken English language skills (French proficiency is an asset) along with prior experience or training in providing top-notch customer assistance.
What We Offer:
Home-Based Customer Service Representative We are seeking a skilled and customer-focused professional to join our team as a Home-Based Customer Service Representative. As a representative, you will be responsible for providing exceptional customer service via phone and chat to clients across Canada. About the Role: You will work from the comfort of your own home, utilizing high-speed internet connection and provided equipment;Customer-facing interactions will be conducted primarily in English, with occasional interactions in French;Your excellent communication skills, both written and spoken, will enable you to de-escalate complex customer issues effectively;A typing speed of 40+ words per minute is essential for this role.,
