Logistics Operations Manager The purpose of this position is to oversee the daily sortation and dispatch operations, ensuring timely and accurate deliveries while maintaining high performance standards. Lead and manage sortation associates and delivery drivers to meet or exceed Parcels Per Hour (PPH) targets. Conduct daily safety inspections and enforce compliance with safety protocols. Monitor and manage sorter labor hours to optimize operational efficiency. Strategic route assignments are made based on demand, vehicle capacity, and performance metrics. Delivery progress is tracked, and customer complaints are resolved effectively. Requirements: To be considered for this role, you should have a Bachelor's degree in Business, Logistics, Supply Chain, or related field, with 2+ years of experience in operations supervision. Strong leadership and organizational skills are essential, along with proficiency in logistics software and reporting tools. Familiarity with safety regulations and compliance standards is also required. This position reports to the Terminal Manager and involves responsibility for managing cross-functional teams and overseeing several sortation reports. A strong attention to detail and ability to work in a warehouse or distribution center environment are necessary. Shift work includes early mornings, evenings, and weekends. Working Conditions: Standing, walking, and lifting up to 50 lbs are required. Follow safety protocols and use Personal Protective Equipment (PPE).
