Account Manager - Job Description An Agency That Leads with Heart
We all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. As an Account Manager , you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of.
Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with care.
Collaborate closely with internal teams, ensuring synergy across all stages of a project.
Analyze client briefs and align projects with their business objectives.
Oversee project planning, including workback schedules, budgeting and resource allocation.
Ensure the quality of all deliverables, maintaining our standard of excellence.
Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.
Use agency tools for project, financial, and resource management effectively.
Support the continuous improvement of agency tools, processes, and approaches.
4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.
~ Proven ability to manage multiple projects in a fast-paced, diverse environment.
~ A passion for planning, organization, and collaboration.
~
Account Manager - Job Description An Agency That Leads with Heart
We all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. As an Account Manager , you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of.
Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with care.
Collaborate closely with internal teams, ensuring synergy across all stages of a project.
Analyze client briefs and align projects with their business objectives.
Oversee project planning, including workback schedules, budgeting and resource allocation.
Ensure the quality of all deliverables, maintaining our standard of excellence.
Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.
Use agency tools for project, financial, and resource management effectively.
Support the continuous improvement of agency tools, processes, and approaches.
4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.
~ Proven ability to manage multiple projects in a fast-paced, diverse environment.
~ A passion for planning, organization, and collaboration.
~
Account Manager - Job Description An Agency That Leads with Heart
We all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. As an Account Manager , you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of.
Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with care.
Collaborate closely with internal teams, ensuring synergy across all stages of a project.
Analyze client briefs and align projects with their business objectives.
Oversee project planning, including workback schedules, budgeting and resource allocation.
Ensure the quality of all deliverables, maintaining our standard of excellence.
Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.
Use agency tools for project, financial, and resource management effectively.
Support the continuous improvement of agency tools, processes, and approaches.
4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.
~ Proven ability to manage multiple projects in a fast-paced, diverse environment.
~ A passion for planning, organization, and collaboration.
~
Account Manager - Job Description An Agency That Leads with Heart
We all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. As an Account Manager , you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of.
Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with care.
Collaborate closely with internal teams, ensuring synergy across all stages of a project.
Analyze client briefs and align projects with their business objectives.
Oversee project planning, including workback schedules, budgeting and resource allocation.
Ensure the quality of all deliverables, maintaining our standard of excellence.
Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.
Use agency tools for project, financial, and resource management effectively.
Support the continuous improvement of agency tools, processes, and approaches.
4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.
~ Proven ability to manage multiple projects in a fast-paced, diverse environment.
~ A passion for planning, organization, and collaboration.
~
Account Manager - Job Description An Agency That Leads with Heart
We all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. As an Account Manager , you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of.
Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with care.
Collaborate closely with internal teams, ensuring synergy across all stages of a project.
Analyze client briefs and align projects with their business objectives.
Oversee project planning, including workback schedules, budgeting and resource allocation.
Ensure the quality of all deliverables, maintaining our standard of excellence.
Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.
Use agency tools for project, financial, and resource management effectively.
Support the continuous improvement of agency tools, processes, and approaches.
4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.
~ Proven ability to manage multiple projects in a fast-paced, diverse environment.
~ A passion for planning, organization, and collaboration.
~
Account Manager - Job Description An Agency That Leads with Heart We all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. A company that doesn’t just promise better work but delivers it by leaving everything—and everyone—it touches better than before. At Behaviour, this belief isn’t just an idea—it’s our guiding principle. Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. Driven by our core behaviours of Care , Commitment , Problem-Solving , Ownership , and Positive Energy , we cultivate a culture where great work thrives. Every decision we make, every campaign we deliver, and every relationship we build reflects our commitment to leaving our mark in meaningful ways. We’ve had an incredible 2024 and are gearing up for what’s next. If you’re looking for a place where your ideas, energy, and expertise can flourish, we’d love to meet you.
About the Role As an Account Manager , you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of. If you’re driven, curious, and ready to grow in a dynamic, fast-paced environment, this could be the role for you. Salary Range: $60,000- $70,000 dependent on experience
What You’ll Do Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with care. Collaborate closely with internal teams, ensuring synergy across all stages of a project. Analyze client briefs and align projects with their business objectives. Identify business opportunities and contribute to client growth strategies. Oversee project planning, including workback schedules, budgeting and resource allocation. Ensure the quality of all deliverables, maintaining our standard of excellence. Lead meetings with clients and act as a proactive communicator on their behalf. Working closely with the media agency on campaign delivery and trafficking sheets Stay informed about industry trends and share insights with the team. Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained. Use agency tools for project, financial, and resource management effectively. Support the continuous improvement of agency tools, processes, and approaches.
What You’ll Bring 4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing. Proven ability to manage multiple projects in a fast-paced, diverse environment. A passion for planning, organization, and collaboration. Strong understanding of industry trends, particularly in the telco space. A commitment to personal and professional growth, aligned with our values. Exceptional communication skills, with the ability to build trusting relationships. A proactive, problem-solving approach, guided by care and ownership.
Why Behaviour? At Behaviour, our work is personal. We’re not just here to meet expectations—we’re here to exceed them. Our team is driven by purpose and fueled by passion, guided by the following core behaviours: Care: We lead with our hearts, always putting people first. Commitment: We’re all-in, driven by a hunger to make things better. Problem-Solving: Obstacles don’t slow us down; they inspire us to find a way. Ownership: We take pride in our work, owning every outcome. Positive Energy: We bring energy and joy to all that we do. If this resonates with you, let’s create something meaningful together. Join Behaviour, and let’s make an impact—on our clients, on each other, and on the work we do.
Account Manager - Job DescriptionAn Agency That Leads with HeartWe all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. A company that doesn’t just promise better work but delivers it by leaving everything—and everyone—it touches better than before. At Behaviour, this belief isn’t just an idea—it’s our guiding principle.Located in Toronto, near Trinity Bellwoods Park, we’re a full-service creative agency partnering with brands like TELUS Business, PepsiCo, and Visa to create work that makes an impact. Driven by our core behaviours of Care, Commitment, Problem-Solving, Ownership, and Positive Energy, we cultivate a culture where great work thrives. Every decision we make, every campaign we deliver, and every relationship we build reflects our commitment to leaving our mark in meaningful ways.We’ve had an incredible 2024 and are gearing up for what’s next. If you’re looking for a place where your ideas, energy, and expertise can flourish, we’d love to meet you.About the RoleAs an Account Manager, you’ll be a key resource for our clients and a trusted collaborator within our team. Reporting into an Account Supervisor and Director, you’ll play a vital role in managing projects and building relationships, acting as a strategic guide for our clients and an advocate for great work. You’ll be a proactive problem-solver, leading with care and ensuring seamless collaboration across teams to deliver work that we can all be proud of.If you’re driven, curious, and ready to grow in a dynamic, fast-paced environment, this could be the role for you.What You’ll DoAct as a trusted partner to clients, managing their expectations and ensuring their needs are met with care.Collaborate closely with internal teams, ensuring synergy across all stages of a project.Analyze client briefs and align projects with their business objectives.Identify business opportunities and contribute to client growth strategies.Oversee project planning, including workback schedules, budgeting and resource allocation.Ensure the quality of all deliverables, maintaining our standard of excellence.Lead meetings with clients and act as a proactive communicator on their behalf.Working closely with the media agency on campaign delivery and trafficking sheetsStay informed about industry trends and share insights with the team.Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.Use agency tools for project, financial, and resource management effectively.Support the continuous improvement of agency tools, processes, and approaches.What You’ll Bring4-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.Proven ability to manage multiple projects in a fast-paced, diverse environment.A passion for planning, organization, and collaboration.Strong understanding of industry trends, particularly in the telco space.A commitment to personal and professional growth, aligned with our values.Exceptional communication skills, with the ability to build trusting relationships.A proactive, problem-solving approach, guided by care and ownership.Why Behaviour?At Behaviour, our work is personal. We’re not just here to meet expectations—we’re here to exceed them. Our team is driven by purpose and fueled by passion, guided by the following core behaviours:Care: We lead with our hearts, always putting people first.Commitment: We’re all-in, driven by a hunger to make things better.Problem-Solving: Obstacles don’t slow us down; they inspire us to find a way.Ownership: We take pride in our work, owning every outcome.Positive Energy: We bring energy and joy to all that we do.If this resonates with you, let’s create something meaningful together. Join Behaviour, and let’s make an impact—on our clients, on each other, and on the work we do.
