About BETA5 Chocolates
BETA5 Chocolates is a design-forward chocolate studio that crafts modern chocolates and confections inspired by art, architecture, and imagination. Recognized as one of North America's Top Ten Chocolatiers, we blend flavour innovation with clean design and warm hospitality to deliver an experience that feels playful, luxurious, and unmistakably BETA5.
We're seeking a skilled, collaborative, and creative Head Chocolatier to guide our kitchen team, scale our craft, and bring thoughtful structure to our production processes, without compromising beauty, flavour, or joy.
Position Summary
This is a hands-on leadership role for an experienced chocolatier who thrives in a fast-paced, design-focused kitchen. You'll oversee the day-to-day production of our bonbons, bars, enrobed confections, and custom pieces while mentoring a small team. You'll bring a calm, thoughtful presence to the kitchen as a leader who balances creative ambition with operational excellence.
Success in this role means more than technical mastery: it means helping us tell stories through chocolate, leading with humility, and delivering memorable experiences at every touchpoint.
What You'll Do
Production Leadership
- Plan, execute, and oversee chocolate production workflows, balancing artistic intent with technical precision.
- Ensure all confections meet BETA5's standards of visual beauty, flavour integrity, and consistency.
- Translate seasonal plans and creative concepts into efficient, scalable production schedules.
Team Mentorship
- Lead and support a team of chocolatiers and assistants (3–6 people), fostering a positive, inclusive kitchen culture.
- Provide hands-on training, feedback, and encouragement to help every team member grow in skill and confidence.
- Model a collaborative, ego-free approach where excellence is a shared pursuit.
Quality & Operations
- Maintain and continuously improve SOPs for tempering, moulding, filling, decorating, and finishing.
- Oversee inventory planning and ordering for ingredients, packaging, and production tools.
- Uphold food safety, cleanliness, and traceability standards at all times.
Creative Collaboration
- Partner with our leadership team on seasonal launches, collaborations, and limited-edition collections.
- Support the creative translation of ideas into repeatable, beautiful products ready for retail, hospitality, and corporate clients.
- Treat every chocolate as a piece of edible art—crafted with intention, delivered with care.
What You Bring
Required
- 3+ years of hands-on chocolate production experience (tempering, ganache, moulding, decoration).
- 1+ year in a supervisory or team lead role within a culinary or pastry production environment.
- Deep respect for process, polish, and storytelling through food.
- Strong organizational and time-management skills; calm under pressure and solutions-oriented.
- A collaborative spirit—comfortable leading, teaching, learning, and doing.
Preferred
- Experience working in a luxury or design-driven food environment.
- Familiarity with digital production planning tools or kitchen management systems.
- Food Safe certification (or willingness to obtain immediately).
What Success Looks Like
You'll thrive at BETA5 if you:
- Take genuine pride in every detail—from the shine on a bonbon to the calm in a morning prep meeting.
- See the kitchen as a creative studio: part workshop, part gallery, part community.
- Enjoy supporting others as much as leading them.
- Believe that structure and artistry are not opposites—they're partners in building something beautiful.
Why Join BETA5?
- Lead the chocolate program at one of Canada's most recognized creative chocolatiers.
- Work with a team that values thoughtfulness, craft, and kindness as much as output.
- Competitive salary and extended health benefits.
- A production space that doubles as a playground for ideas.
Competitive wages + health savings plan
About BETA5 ChocolatesBETA5 Chocolates is a design-forward chocolate studio that crafts modern chocolates and confections inspired by art, architecture, and imagination. Recognized as one of North America’s Top Ten Chocolatiers, we blend flavour innovation with clean design and warm hospitality to deliver an experience that feels playful, luxurious, and unmistakably BETA5.We’re seeking a skilled, collaborative, and creative Head Chocolatier to guide our kitchen team, scale our craft, and bring thoughtful structure to our production processes, without compromising beauty, flavour, or joy.Position SummaryThis is a hands-on leadership role for an experienced chocolatier who thrives in a fast-paced, design-focused kitchen. You’ll oversee the day-to-day production of our bonbons, bars, enrobed confections, and custom pieces while mentoring a small team. You’ll bring a calm, thoughtful presence to the kitchen as a leader who balances creative ambition with operational excellence.Success in this role means more than technical mastery: it means helping us tell stories through chocolate, leading with humility, and delivering memorable experiences at every touchpoint.What You’ll DoProduction LeadershipPlan, execute, and oversee chocolate production workflows, balancing artistic intent with technical precision.Ensure all confections meet BETA5’s standards of visual beauty, flavour integrity, and consistency.Translate seasonal plans and creative concepts into efficient, scalable production schedules.Team MentorshipLead and support a team of chocolatiers and assistants (3–6 people), fostering a positive, inclusive kitchen culture.Provide hands-on training, feedback, and encouragement to help every team member grow in skill and confidence.Model a collaborative, ego-free approach where excellence is a shared pursuit.Quality & OperationsMaintain and continuously improve SOPs for tempering, moulding, filling, decorating, and finishing.Oversee inventory planning and ordering for ingredients, packaging, and production tools.Uphold food safety, cleanliness, and traceability standards at all times.Creative CollaborationPartner with our leadership team on seasonal launches, collaborations, and limited-edition collections.Support the creative translation of ideas into repeatable, beautiful products ready for retail, hospitality, and corporate clients.Treat every chocolate as a piece of edible art—crafted with intention, delivered with care.What You BringRequired3+ years of hands-on chocolate production experience (tempering, ganache, moulding, decoration).1+ year in a supervisory or team lead role within a culinary or pastry production environment.Deep respect for process, polish, and storytelling through food.Strong organizational and time-management skills; calm under pressure and solutions-oriented.A collaborative spirit—comfortable leading, teaching, learning, and doing.PreferredExperience working in a luxury or design-driven food environment.Familiarity with digital production planning tools or kitchen management systems.Food Safe certification (or willingness to obtain immediately).What Success Looks LikeYou’ll thrive at BETA5 if you:Take genuine pride in every detail—from the shine on a bonbon to the calm in a morning prep meeting.See the kitchen as a creative studio: part workshop, part gallery, part community.Enjoy supporting others as much as leading them.Believe that structure and artistry are not opposites—they’re partners in building something beautiful.Why Join BETA5?Lead the chocolate program at one of Canada’s most recognized creative chocolatiers.Work with a team that values thoughtfulness, craft, and kindness as much as output.Competitive salary and extended health benefits.A production space that doubles as a playground for ideas. Competitive wages + health savings plan
About BETA5 Chocolates
BETA5 Chocolates is a design-forward chocolate studio based in Vancouver, BC. Known for our modern aesthetic, imaginative flavours, and award-winning craft, we create experiences that blend culinary innovation with thoughtful hospitality.
Our storefront is more than a place to purchase chocolates — it’s an extension of our brand story. Every visit should feel like a carefully designed escape from the ordinary: welcoming, beautiful, and just a little bit magical. We're looking for a Guest Experience Manager who shares that belief and is excited to lead the charge in creating those experiences every day.
Position Summary
The Retail Manager is responsible for overseeing the daily operations of our storefront, managing the retail team, and ensuring that every customer interaction feels warm, elevated, and effortless. This role requires equal parts operational leadership, hospitality instinct, and creative problem-solving.
You’ll be the bridge between our production kitchen and our guests, helping bring our chocolates and brand story to life through service, environment, and human connection.
What You’ll Do
Customer Experience & Service Design
Lead by example in delivering warm, intuitive service that reflects our humble luxury ethos.Ensure the shop floor is always beautifully merchandised, clean, and inviting — every detail contributes to the experience.Help shape and maintain rituals that elevate service into ceremony (e.g. box wrapping, storytelling, product presentations).
Team Leadership
Manage and mentor a team of 4–6 front-of-house staff.Train new team members on service expectations, product knowledge, and daily routines.Foster a collaborative, ego-free environment where everyone feels ownership of the guest experience.
Retail Operations
Oversee scheduling, inventory management, opening/closing procedures, and POS system integrity.Communicate daily with kitchen and leadership teams to align on product availability, special releases, and seasonal offerings.Track and report on retail performance — sales trends, customer feedback, inventory movement.
Brand Storytelling & Sales
Ensure every team member is fluent in our current product offerings, seasonal inspirations, and brand narrative.Develop and implement creative ideas for enhancing in-store engagement, gifting support, and client retention.Serve as a brand ambassador — building relationships with regulars, community partners, and potential collaborators.
What You Bring
Required
2–3 years of experience in a retail leadership or hospitality management role.A genuine passion for food, design, and customer service.Strong organizational skills and confidence managing people, systems, and shifting priorities.A calm, composed approach to busy or high-pressure situations.Ability to lift and move product displays (up to 30 lbs), and comfortable standing for extended periods.
Preferred
Experience in a high-end or design-driven retail or hospitality environment.Familiarity with inventory software, Shopify POS, or similar tools.Knowledge of specialty food or chocolate is a plus — curiosity and enthusiasm are essential.
You’ll Thrive at BETA5 If You:
Treat every guest like an opportunity to share a story, not just make a sale.See the shop floor as a gallery, stage, and studio — where thoughtful service and beautiful product intersect.Value teamwork and mutual respect, whether helping a colleague clean glass or wrap 50 gift boxes.Take pride in precision — whether arranging a display or tying a bow.
Why Join Us?Be part of a nationally recognized brand that blends culinary artistry and design.Lead in a space that values kindness, beauty, and excellence equally.Full-time, on-site role with competitive compensation.Creative autonomy and a voice in shaping how customers experience BETA5.
???? Competitive wages | ???? Health savings plan
About BETA5 Chocolates
BETA5 Chocolates is a design-forward chocolate studio that crafts modern chocolates and confections inspired by art, architecture, and imagination. Recognized as one of North America’s Top Ten Chocolatiers, we blend flavour innovation with clean design and warm hospitality to deliver an experience that feels playful, luxurious, and unmistakably BETA5.
We’re seeking a skilled, collaborative, and creative Head Chocolatier to guide our kitchen team, scale our craft, and bring thoughtful structure to our production processes, without compromising beauty, flavour, or joy.
Position Summary
This is a hands-on leadership role for an experienced chocolatier who thrives in a fast-paced, design-focused kitchen. You’ll oversee the day-to-day production of our bonbons, bars, enrobed confections, and custom pieces while mentoring a small team. You’ll bring a calm, thoughtful presence to the kitchen as a leader who balances creative ambition with operational excellence.
Success in this role means more than technical mastery: it means helping us tell stories through chocolate, leading with humility, and delivering memorable experiences at every touchpoint.
What You’ll Do
Production Leadership
Plan, execute, and oversee chocolate production workflows, balancing artistic intent with technical precision.Ensure all confections meet BETA5’s standards of visual beauty, flavour integrity, and consistency.Translate seasonal plans and creative concepts into efficient, scalable production schedules.
Team Mentorship
Lead and support a team of chocolatiers and assistants (3–6 people), fostering a positive, inclusive kitchen culture.Provide hands-on training, feedback, and encouragement to help every team member grow in skill and confidence.Model a collaborative, ego-free approach where excellence is a shared pursuit.
Quality & Operations
Maintain and continuously improve SOPs for tempering, moulding, filling, decorating, and finishing.Oversee inventory planning and ordering for ingredients, packaging, and production tools.Uphold food safety, cleanliness, and traceability standards at all times.
Creative Collaboration
Partner with our leadership team on seasonal launches, collaborations, and limited-edition collections.Support the creative translation of ideas into repeatable, beautiful products ready for retail, hospitality, and corporate clients.Treat every chocolate as a piece of edible art—crafted with intention, delivered with care.
What You Bring
Required
3+ years of hands-on chocolate production experience (tempering, ganache, moulding, decoration).1+ year in a supervisory or team lead role within a culinary or pastry production environment.Deep respect for process, polish, and storytelling through food.Strong organizational and time-management skills; calm under pressure and solutions-oriented.A collaborative spirit—comfortable leading, teaching, learning, and doing.
Preferred
Experience working in a luxury or design-driven food environment.Familiarity with digital production planning tools or kitchen management systems.Food Safe certification (or willingness to obtain immediately).
What Success Looks Like
You’ll thrive at BETA5 if you:
Take genuine pride in every detail—from the shine on a bonbon to the calm in a morning prep meeting.See the kitchen as a creative studio: part workshop, part gallery, part community.Enjoy supporting others as much as leading them.Believe that structure and artistry are not opposites—they’re partners in building something beautiful.
Why Join BETA5?
Lead the chocolate program at one of Canada’s most recognized creative chocolatiers.Work with a team that values thoughtfulness, craft, and kindness as much as output.Competitive salary and extended health benefits.A production space that doubles as a playground for ideas.
???? Competitive wages + health savings plan
About BETA5 Chocolates BETA5 Chocolates is a design-forward chocolate studio that crafts modern chocolates and confections inspired by art, architecture, and imagination. Recognized as one of North America’s Top Ten Chocolatiers, we blend flavour innovation with clean design and warm hospitality to deliver an experience that feels playful, luxurious, and unmistakably BETA5. We’re seeking a skilled, collaborative, and creative Head Chocolatier to guide our kitchen team, scale our craft, and bring thoughtful structure to our production processes, without compromising beauty, flavour, or joy. Position Summary This is a hands-on leadership role for an experienced chocolatier who thrives in a fast-paced, design-focused kitchen. You’ll oversee the day-to-day production of our bonbons, bars, enrobed confections, and custom pieces while mentoring a small team. You’ll bring a calm, thoughtful presence to the kitchen as a leader who balances creative ambition with operational excellence. Success in this role means more than technical mastery: it means helping us tell stories through chocolate, leading with humility, and delivering memorable experiences at every touchpoint. What You’ll Do Production Leadership Plan, execute, and oversee chocolate production workflows, balancing artistic intent with technical precision. Ensure all confections meet BETA5’s standards of visual beauty, flavour integrity, and consistency. Translate seasonal plans and creative concepts into efficient, scalable production schedules. Team Mentorship Lead and support a team of chocolatiers and assistants (3–6 people), fostering a positive, inclusive kitchen culture. Provide hands-on training, feedback, and encouragement to help every team member grow in skill and confidence. Model a collaborative, ego-free approach where excellence is a shared pursuit. Quality & Operations Maintain and continuously improve SOPs for tempering, moulding, filling, decorating, and finishing. Oversee inventory planning and ordering for ingredients, packaging, and production tools. Uphold food safety, cleanliness, and traceability standards at all times. Creative Collaboration Partner with our leadership team on seasonal launches, collaborations, and limited-edition collections. Support the creative translation of ideas into repeatable, beautiful products ready for retail, hospitality, and corporate clients. Treat every chocolate as a piece of edible art—crafted with intention, delivered with care. What You Bring Required 3+ years of hands-on chocolate production experience (tempering, ganache, moulding, decoration). 1+ year in a supervisory or team lead role within a culinary or pastry production environment. Deep respect for process, polish, and storytelling through food. Strong organizational and time-management skills; calm under pressure and solutions-oriented. A collaborative spirit—comfortable leading, teaching, learning, and doing. Preferred Experience working in a luxury or design-driven food environment. Familiarity with digital production planning tools or kitchen management systems. Food Safe certification (or willingness to obtain immediately). What Success Looks Like You’ll thrive at BETA5 if you: Take genuine pride in every detail—from the shine on a bonbon to the calm in a morning prep meeting. See the kitchen as a creative studio: part workshop, part gallery, part community. Enjoy supporting others as much as leading them. Believe that structure and artistry are not opposites—they’re partners in building something beautiful. Why Join BETA5? Lead the chocolate program at one of Canada’s most recognized creative chocolatiers. Work with a team that values thoughtfulness, craft, and kindness as much as output. Competitive salary and extended health benefits. A production space that doubles as a playground for ideas. Competitive wages + health savings plan
Job DescriptionAbout BETA5 Chocolates
BETA5 Chocolates is a design-forward chocolate studio that crafts modern chocolates and confections inspired by art, architecture, and imagination. Recognized as one of North America’s Top Ten Chocolatiers, we blend flavour innovation with clean design and warm hospitality to deliver an experience that feels playful, luxurious, and unmistakably BETA5.
We’re seeking a skilled, collaborative, and creative Head Chocolatier to guide our kitchen team, scale our craft, and bring thoughtful structure to our production processes, without compromising beauty, flavour, or joy.
Position Summary
This is a hands-on leadership role for an experienced chocolatier who thrives in a fast-paced, design-focused kitchen. You’ll oversee the day-to-day production of our bonbons, bars, enrobed confections, and custom pieces while mentoring a small team. You’ll bring a calm, thoughtful presence to the kitchen as a leader who balances creative ambition with operational excellence.
Success in this role means more than technical mastery: it means helping us tell stories through chocolate, leading with humility, and delivering memorable experiences at every touchpoint.
What You’ll Do
Production Leadership
Plan, execute, and oversee chocolate production workflows, balancing artistic intent with technical precision.Ensure all confections meet BETA5’s standards of visual beauty, flavour integrity, and consistency.Translate seasonal plans and creative concepts into efficient, scalable production schedules.
Team Mentorship
Lead and support a team of chocolatiers and assistants (3–6 people), fostering a positive, inclusive kitchen culture.Provide hands-on training, feedback, and encouragement to help every team member grow in skill and confidence.Model a collaborative, ego-free approach where excellence is a shared pursuit.
Quality & Operations
Maintain and continuously improve SOPs for tempering, moulding, filling, decorating, and finishing.Oversee inventory planning and ordering for ingredients, packaging, and production tools.Uphold food safety, cleanliness, and traceability standards at all times.
Creative Collaboration
Partner with our leadership team on seasonal launches, collaborations, and limited-edition collections.Support the creative translation of ideas into repeatable, beautiful products ready for retail, hospitality, and corporate clients.Treat every chocolate as a piece of edible art—crafted with intention, delivered with care.
What You Bring
Required
3+ years of hands-on chocolate production experience (tempering, ganache, moulding, decoration).1+ year in a supervisory or team lead role within a culinary or pastry production environment.Deep respect for process, polish, and storytelling through food.Strong organizational and time-management skills; calm under pressure and solutions-oriented.A collaborative spirit—comfortable leading, teaching, learning, and doing.
Preferred
Experience working in a luxury or design-driven food environment.Familiarity with digital production planning tools or kitchen management systems.Food Safe certification (or willingness to obtain immediately).
What Success Looks Like
You’ll thrive at BETA5 if you:
Take genuine pride in every detail—from the shine on a bonbon to the calm in a morning prep meeting.See the kitchen as a creative studio: part workshop, part gallery, part community.Enjoy supporting others as much as leading them.Believe that structure and artistry are not opposites—they’re partners in building something beautiful.
Why Join BETA5?
Lead the chocolate program at one of Canada’s most recognized creative chocolatiers.Work with a team that values thoughtfulness, craft, and kindness as much as output.Competitive salary and extended health benefits.A production space that doubles as a playground for ideas.
💰 Competitive wages + health savings plan
Job DescriptionAbout BETA5 Chocolates
BETA5 Chocolates is a design-forward chocolate studio based in Vancouver, BC. Known for our modern aesthetic, imaginative flavours, and award-winning craft, we create experiences that blend culinary innovation with thoughtful hospitality.
Our storefront is more than a place to purchase chocolates — it’s an extension of our brand story. Every visit should feel like a carefully designed escape from the ordinary: welcoming, beautiful, and just a little bit magical. We're looking for a Guest Experience Manager who shares that belief and is excited to lead the charge in creating those experiences every day.
Position Summary
The Retail Manager is responsible for overseeing the daily operations of our storefront, managing the retail team, and ensuring that every customer interaction feels warm, elevated, and effortless. This role requires equal parts operational leadership, hospitality instinct, and creative problem-solving.
You’ll be the bridge between our production kitchen and our guests, helping bring our chocolates and brand story to life through service, environment, and human connection.
What You’ll Do
Customer Experience & Service Design
Lead by example in delivering warm, intuitive service that reflects our humble luxury ethos.Ensure the shop floor is always beautifully merchandised, clean, and inviting — every detail contributes to the experience.Help shape and maintain rituals that elevate service into ceremony (e.g. box wrapping, storytelling, product presentations).
Team Leadership
Manage and mentor a team of 4–6 front-of-house staff.Train new team members on service expectations, product knowledge, and daily routines.Foster a collaborative, ego-free environment where everyone feels ownership of the guest experience.
Retail Operations
Oversee scheduling, inventory management, opening/closing procedures, and POS system integrity.Communicate daily with kitchen and leadership teams to align on product availability, special releases, and seasonal offerings.Track and report on retail performance — sales trends, customer feedback, inventory movement.
Brand Storytelling & Sales
Ensure every team member is fluent in our current product offerings, seasonal inspirations, and brand narrative.Develop and implement creative ideas for enhancing in-store engagement, gifting support, and client retention.Serve as a brand ambassador — building relationships with regulars, community partners, and potential collaborators.
What You Bring
Required
2–3 years of experience in a retail leadership or hospitality management role.A genuine passion for food, design, and customer service.Strong organizational skills and confidence managing people, systems, and shifting priorities.A calm, composed approach to busy or high-pressure situations.Ability to lift and move product displays (up to 30 lbs), and comfortable standing for extended periods.
Preferred
Experience in a high-end or design-driven retail or hospitality environment.Familiarity with inventory software, Shopify POS, or similar tools.Knowledge of specialty food or chocolate is a plus — curiosity and enthusiasm are essential.
You’ll Thrive at BETA5 If You:
Treat every guest like an opportunity to share a story, not just make a sale.See the shop floor as a gallery, stage, and studio — where thoughtful service and beautiful product intersect.Value teamwork and mutual respect, whether helping a colleague clean glass or wrap 50 gift boxes.Take pride in precision — whether arranging a display or tying a bow.
Why Join Us?Be part of a nationally recognized brand that blends culinary artistry and design.Lead in a space that values kindness, beauty, and excellence equally.Full-time, on-site role with competitive compensation.Creative autonomy and a voice in shaping how customers experience BETA5.
💰 Competitive wages | 🩺 Health savings plan
