SUMMARY The Energy & Sustainability Analyst II is responsible for providing reporting and analytical support encompassing utility management, energy & sustainability reporting metrics and client key performance indicators. KEY DUTIES & RESPONSIBILITIES The Energy & Sustainability Analyst II will provide training and support to junior Energy Analysts for them to be able to perform their tasks adequately. They will coordinate the day-to-day activities of the Energy Analysts team, ensuring key deadlines are met for various client deliverables. Energy & Sustainability Reporting Executes standard energy and sustainability reporting and analysis. Leverages energy information resources to address ad-hoc client information requests and special energy analysis. Coordinates with and supports resources engaged in delivering energy and sustainability reporting used to meet KPI’s and contract deliverables. Establishes energy, water and sustainability benchmark indices to allow comparative performance between buildings. Executes weather correction calculations that address weather sensitivity and seasonality. Calculates baseline adjustments to enable proper comparisons to be made over time. Explains source of energy consumption and cost variances. Tariff Analysis Identifies approaches and analytical processes to identify rate change or other optimization opportunities. Where necessary, challenges local utilities and supports Energy & Sustainability and Accounts Payable Team Members in understanding and identifying opportunities, and renegotiating rates where possible. Assists Accounts Payable Team Members in targeting and resolving utility billing anomalies. Conducts corporate energy price escalation analysis.Forecasts client utility budget. Demand-Side Management Opportunity Evaluation Support Develops appropriate measurement and verification protocols; specifies and develops ongoing monitoring functions. Performs energy savings calculations based on specific measures or broad efficiency improvement strategies. KNOWLEDGE & SKILLS Technologist diploma is required, preferably Mechanical or related area. 3 to 5 years of Energy Analyst experience is mandatory. Advanced analytical and problem solving skills especially as applied to building energy, weather correction calculations and baseline adjustment diagnostics. Advanced knowledge of units of energy / utility measurement and conversion calculations. Advanced knowledge of utility tariff structures and utility bill generation and processing including deregulated market structures. Advanced skills in MS Excel. Strong MS Word skills. Working experience with MS Access or other database software would be beneficial. Strong communication and interpersonal skills. Strong administrative skills including documentation standards. Appreciation of financial reporting requirements. Knowledge of facility management services would be beneficial. Excellent relationship-building, teamwork and collaborative skills. Strong interpersonal skills with the ability to work independently and within a team environment. Strong technical, planning, and organizational skills. Superior Microsoft Excel, Power BI and Word skills. Demonstrated ability to function efficiently under pressure with constantly changing priorities and deadlines. Licenses and/or Professional Accreditation Measurement and Verification Professional (MVP) certification through the Association of Energy Engineers (or equivalent) is an asset, but not required. BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. BGIS est un employeur qui respecte l\'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d\'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d\'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d\'une manière qui tiendra compte des besoins d\'accessibilité du candidat en fonction de son handicap. #J-18808-Ljbffr
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at Summary The Senior Manager, Finance is accountable for planning and forecasting, process development and internal control adherence, reporting and analysis, financial management, and contract interpretation. Key Duties & Responsibilities People Leadership Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to: Full involvement with recruiting talent Provides mentoring, coaching and guidance to all team members Objectively recommends compensation adjustments Manages all aspects of performance Planning/Forecasting Manages and coordinates company financial planning and budget management functions. Process Development/Internal Controls Adherence Implements changes to improve use and efficiency of accounting processes and procedures. Reporting Prepares, analyzes and presents monthly, quarterly and annual internal and external operating results. Analysis Conducts financial analysis for assigned accounts – i.e. variance analysis, low complexity financial analytics. Promotes automation using basic programming / advanced data analysis tools. Financial Management Ensures all contract deliverables of a financial nature are met in a timely and efficient manner. Monitors forecasted annual performance and recommends / assists in actual plan for recovery wherever necessary. Contract Interpretation Ensures adherence to contract financial terms and conditions for assigned accounts. Performs set up accounting module, understands client requirements from a reporting and billing perspective, accounting policies and procedures, client system interface. Other Advanced concerned parties management and business partnering skills. Provides input for business cases, memos to clients. Drafts processes and procedures. Writes client performance analysis documents, change orders and annual budget challenge tracking. Delivers business results to internal teams. Participates in operational client presentations. Participates in monthly internal business reviews. Conducts vendor communications. Other duties as assigned. Knowledge & Skills University degree with 5-10 years of relevant experience Fully developed leadership skills to manage a team of individual contributors Developing quality improvement skills Fully developed application of accounting standards and principles Proficiency with MS Office Developing client management and relationship skills Specialized knowledge in real estate accounting, an asset Developing knowledge of strategic and operational requirements of client accounts Excellent teamwork skills Adept at identifying and resolving issues Licenses and/or Professional Accreditation At least one of CA, CGA or CMA BGIS believes diversity and inclusion are key business drivers. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our organizational success. BGIS is an equal opportunity employer and we welcome you to apply for a position with us. If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. #LI-HG
#LI-Hybrid #J-18808-Ljbffr
Overview BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at Summary The Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget, timeline and requirements. At this position level: Projects are typically of moderate complexity, risk and exposure. Key Duties & Responsibilities For the assigned projects: Plans and oversees the end-to-end delivery of assigned projects. At this level, projects managed are typically of moderate complexity, risk and exposure. In collaboration with project stakeholders, defines project scope, deliverables and requirements. Develops and implements project plans. Determines resource and budget requirements, cost estimates, and timelines. Identifies project risks and develops and implements mitigation and contingency plans. Monitors project delivery against timelines and ensures timely completion. Oversees the activities of project team members and monitors project task completion. Communicates project status to relevant stakeholders. Ensures projects are delivered on time, within scope, budget and requirements, and complies with all regulatory, environmental and health and safety requirements. Client Relationship Management Develops and maintains effective relationships with clients. Responsible for resolving issues, managing client expectations, and ensuring client satisfaction. Other duties as assigned. Knowledge & Skills Required Community college diploma in architectural technology, construction technology, engineering technology; required University degree in Architecture or Engineering, preferred Experience managing technical projects related to engineering delivery Good understanding of the engineering design process and contract administration process. Ability to drive solutions and look for efficient and alternate strategies to overcome project challenges 5 years of project management work experience Project management – proven ability and experience in delivering projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements. Project Budget management – proven ability and experience in developing and managing budgets. Project risk mitigation and management – proven ability and experience in mitigating and managing project risks. Communication – strong communication, influence, persuasion, and negotiation skills. Relationship building – proven ability and experience in building and maintaining effective relationships Client management – proven ability and experience in managing client relationships and expectations Client service orientation – strong client service orientation Project team leadership – proven ability and experience in project team leadership Vendor management – proven ability and experience in managing vendor performance Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications Licenses and/or Professional Accreditation One or more of the following would be considered an asset: Project Management Institute Accreditation or in progress. LEED certification or in progress At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! #J-18808-Ljbffr
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at Job Description BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at Summary The Database Administrator (DBA) will possess extensive knowledge and practical experience in supporting enterprise database environments with MS SQL, along with proficiency in one or more of the following: Oracle, MongoDB, mySQL, MariaDB, PostgreSQL. The DBA’s responsibilities include managing database operations such as installations and upgrades, data access and migration, high availability, monitoring, and troubleshooting. Furthermore, they will provide technical leadership in areas including database design and solutioning, security, performance tuning, and capacity planning to ensure robust support for business-critical applications. Key Duties & Responsibilities Database Management Manage all database instances, including creation, configuration, and monitoring Proactively ensure optimal availability and performance of the database systems Ensure 24x7 operations of customer‑critical database systems Implement and support cloud‑based database solutions Provide guidance on data modelling, database design and infrastructure Design and implement highly available, redundant database solutions Generate standard operating procedures for database operations in order to standardize all relevant database activities Database Application Support Provide support for database applications, ensuring optimal performance and reliability Collaborate with development teams to design and implement database solutions Troubleshoot and resolve database‑related issues promptly Support code or release deployment process Performance Tuning Perform system and query tuning to optimize database performance Analyze and resolve performance bottlenecks Implement best practices for database performance and scalability Patching and Security Plan and support internal projects such as database patching, migrations and upgrades Accountable for database security and integrity Ensure compliance with security policies and standards Assist in designing backup, recovery and DR strategies Investigate and implement new features within continuous service improvements process Facilitate audit discoveries and remediation activities Monitoring and Maintenance Utilize and maintain SQL monitoring tools Conduct regular health checks and performance assessments Conduct capacity planning and growth projections Propose and develop automated solutions for routine database processes, tasks, and procedures to improve efficiency Additional Follow operational policies and processes that are compliant with ITIL standards Track projects and system incidents through to resolution via the IT ticket tracking system and the various IT Logs Participate in project and team meetings - interacting and collaborating with team members and other departments as required Maintain qualifications and continuous learning relevant to your role Other duties as assigned Knowledge & Skills 2-5 years of proven experience as a Database Administrator Post-Secondary education in IT or related discipline Extensive hands‑on experience building and managing MS SQL servers and databases Proficiency with one or more of the following database systems: Oracle, MongoDB, MySQL, MariaDB, PostgreSQL, and/or other Experience designing, configuring and managing High Availability (HA) and Disaster Recovery (DR) database solutions Experience in performance tuning, monitoring, backup and recovery Extensive hands‑on experience with the following MS SQL Server database technologies: SSRS, SSIS, SSAS and T‑SQL Knowledge of various types of file and data structures, understanding of concepts relating to Data Warehouses Proficient in dimensional modeling, application design and development Possess strong security practices with regards to authentication, authorization, compliance, and encryption Experience managing database systems on physical, virtual and cloud environments Experience with Windows and Linux operating systems Familiarity with Azure or AWS services is a plus Knowledge of scripting languages (e.g., Python, Shell scripting) for automation Knowledge of SQL monitoring tools (e.g., Redgate SQL Monitor, SolarWinds, Oracle Enterprise Manager, dbWatch) Good verbal and written communication skills (English) Ability to work effectively under pressure and manage multiple, concurrent and conflicting priorities and deadlines Ability to work both independently with minimal supervision and in a team environment Willingness to learn and adapt in a fast pace, dynamic environment Excellent customer service skills, with a clear understanding of customer impact and business requirement Technical writing including documentation of procedures Licenses and/or Professional Accreditation Certificate in MS SQL database administration Certificate in one or more additional database systems (e.g. Oracle, MongoDB, MySQL, MariaDB, PostgreSQL) – Preferred MS Azure SQL certifications – Preferred ITIL Foundation – Preferred Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Facilities Services Get notified about new Database Administrator jobs in Toronto, Ontario, Canada . At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier‑free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. #J-18808-Ljbffr
Gestionnaire Immobilier Associé/gestionnaire immobilier adjoint(e) À propos de BGIS BGIS est un chef de file de la prestation de services immobiliers et de services personnalisés de gestion des installations. Grâce à notre équipe combinée de plus de 6 500 personnes à l’échelle mondiale, nous encourageons sans cesse l’innovation par l’intermédiaire des services que nous offrons, tout en cherchant activement de nouvelles occasions qui stimuleront la créativité pour les entreprises de nos clients. Nous gérons des portefeuilles clients comptant plus de 320 millions de pieds carrés de superficie dans plus de 30 000 emplacements en Amérique du Nord, en Europe, au Moyen-Orient, en Australie et en Asie. Sommaire Relevant du gestionnaire immobilier, le gestionnaire immobilier adjoint(e) s'assurera que tous les politiques, procédures et opérations de gestion immobilière sont menées efficacement. Vous élaborerez, administrerez et présenterez des rapports financiers et des budgets réguliers (fonctionnement et immobilisations) conformément aux lignes directrices établies. Ce rôle s'appuiera sur vos forces en matière de communication, de gestion exceptionnelle de la relation client et d'analyse des données de construction pour assurer la satisfaction du client, la satisfaction des membres de l'équipe et, finalement, la réussite finncière. PRINCIPALES ATTRIBUTIONS ET RESPONSABILITÉS Votre rôle principal en tant que gestionnaire immobilier adjoint(e) comprendra une grande variété de fonctions. Plus précisément, vous: Entretenir des relations positives avec les locataires grâce à une réceptivité professionnelle et efficace et considération proactive des problèmes des locataires; ce qui assure que les attentes des locataires et les critères des propriétaires sont toujours respectés Agir en tant qu'agent de liaison direct des locataires afin de veiller à ce que toutes les activités de construction des locataires et les travaux des propriétaires soient bien coordonnés, organisés et gérés de façon proactive, et ce, dans l'accomplissement des obligations locatives Rencontrer l'équipe de gestion immobilière, les locataires, les fournisseurs, les sous-traitants et la haute direction au besoin pour examiner et fournir un soutien afin de résoudre les défis opérationnels et mettre en œuvre de nouvelles initiatives Coordonner et distribuer toutes les communications avec les locataires pertinentes Partager la responsabilité concernant la mise en valeur du bâtiment afin de s'assurer que l'image de marque des TPSGC est maintenue en tout temps dans le complexe Fournir une assistance dans l'accomplissement de la maintenance et de l'entretien des ressources courantes et des mesures de performance, y compris pour répondre aux exigences du programme et assurer une efficacité optimale Assurer que les dossiers d'assurance et de contrats sont complets, exacts et actuels Aider à la préparation et à la mise en œuvre d'initiatives visant à accroître et à maintenir la qualité et l'efficacité des relations avec les locataires Coordonner les événements, les journées d'appréciation et les réunions des locataires Soutenir le gestionnaire immobilier relativement aux initiatives en cours Connaissances et aptitudes Pour être à la hauteur des défis passionnants de ce poste de gestionnaire immobilier associé, vous devez avoir un profil professionnel qui comprend : Un minimum de 3 - 5 ans d’expérience en gestion d’immeubles et d’installations Bilinguisme. Un diplôme d'un collège communautaire ou une formation équivalente (par exemple, ABI, CET) Expérience avérée dans le développement et le maintien de relations exceptionnelles avec les clients pour répondre à leurs besoins Expérience antérieure et actuelle en matière de gestion de biens commerciaux Expérience dans l'élaboration de budgets complexes Professionnalisme, flexibilité et capacité à travailler à la fois en équipe et de manière indépendante Compétences organisationnelles avérées ; capacité à faire face à l'évolution des besoins des clients et à obtenir de bons résultats dans les délais convenus De fortes aptitudes à la communication verbale et écrite Nature axée sur les détails ; capacité à résoudre les problèmes en utilisant des faits et un raisonnement solide Capacité à effectuer des analyses de données sur les immeubles Permis ou accréditation professionnel Certified Facility Manager (CFM), de l'IFMA Administrateur immobilier accrédité, de l'Institute of Real Estate Management Facility Management Administrator (FMA), agrément du Building Owners & Managers Institute (BOMI) Real Property Administrator (RPA), du BOMI Chez BGIS, nous croyons en la diversité et l'inclusion comme moteurs commerciaux clés, de sorte que nous ne perdons jamais de vue de son importance car elle est tissée dans le tissu de notre organisation. Nous nous engageons à maintenir un processus de recrutement sans obstacle en offrant des opportunités d'emploi équitables grâce au recrutement et à la sélection d'individus de tous horizons. Nous reconnaissons que la promotion de la diversité est un élément essentiel de notre quête du succès organisationnel! #J-18808-Ljbffr
Overview BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at Summary The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management, Invoice Processing and Vendor Management. Primary point of contact with various service providers and shares responsibility for the timely resolution of all client requests pertaining to property services. Responsibilities Operations: Processes service requests received by telephone, e-mail and personal visits and maintains a database of such requests to meet reporting and analysis requirements. Operations: Ensures contractual services are issued against corresponding PO (purchase order) and on demand services issued to WO (work order). Operations: Prepares and publishes tenders as required and ensures all work orders are scheduled and completed on time. Operations: Completes forms as required for various departments – such as RFQs, building advisories, AHJ (Intelex), diesel fuel-call up, etc. Operations: Develops scopes of work and requests quotes from service providers where required. Operations: Uploads all applicable documentation to work orders for reporting and auditing purposes. Operations: Coordinates with contractors and building technicians to ensure proper work order and procurement processes are followed. Operations: Reviews monthly Preventative Maintenance work orders. Ensures PM’s are dispatched appropriately and are scheduled and completed prior to month end. Operations: Administers and monitors service contracts including cleaning and reviews vendor/contractor performance. Operations: Prepares monthly summaries of expenses with supporting details and resolves errors or inconsistencies in expenses from the general ledger. Operations: Schedules, coordinates & completes cleaning inspections to guarantee best-in-class image is upheld at all times; reports and follows up on deficiencies with cleaning contractor (travel may be required). Health and Safety: Responsible for the safety of all employees and contractors by ensuring all health and safety policies and procedures are being followed and work permits are in place for all work being conducted. Health and Safety: In the event of accident informs immediately according to Company procedure. Prepare incident reporting. Health and Safety: Ensures compliance to all BGIS and Clients’ and Legislated HSE and Safety Code Compliance and ensures PPE is being used as appropriate. Health and Safety: Contributes to a strong, healthy and safe work environment by promoting a positive H&S culture. Attends safety meetings. Health and Safety: Completes all corporate safety training. Health and Safety: Sends, receives, reviews, and tracks H&S documentation. Health and Safety: Manages time & space of building activities to ensure no conflicting safety hazards. Health and Safety: Verifies client security requirements and ensures service providers are compliant prior to entering client space. Communication/Customer Services: Prepares and communicates the PO’s to managers and suppliers; receives PO’s to approve payment for work completed at the correct cost. Communication/Customer Services: Establishes and maintains working relationships with Clients and service providers. Communication/Customer Services: Works with the Client/Tenant Organizations to ensure continued communication from BMP process to operational/project activities and issues. Addresses all concerns and ensures an integrated approach with all parties. Service Contracts / Financial Management: Reviews demand work orders to determine if billable or non-billable. Service Contracts / Financial Management: Reviews and investigates problem invoices and report findings to Management in a timely manner; follows up with contractors to ensure accuracy of invoicing and ensures proper billing procedures are followed. Service Contracts / Financial Management: Prepares accurate information and various reports for Finance and Management as requested. Service Contracts / Financial Management: Reviews daily, weekly, monthly financial reports to ensure accuracy of reporting. Qualifications Knowledge & Skills: High School Diploma with up to 1 year of relevant experience in office administration / service coordination. Excellent interpersonal skills. Strong customer-oriented skills. Good communication skills (verbal/written). Ability to work collaboratively within a team environment. Ability to work on numerous concurrent tasks and client requests. Knowledge of tendering processes as asset. Good computer skills, Microsoft Office & Oracle Cloud an asset. Knowledge of financial management software an asset. Licenses and/or Professional Accreditation None required. Role Dimensions 1. Project Management: Doesn’t lead projects. 2. Communications: Communication involves some clarifications or addressing the service requests, providing instructions, training, explaining the approach. 3. Expertise: Working knowledge in a specialized area. 4. Problem Solving and Innovation: Work requires understanding the nature of the challenge, analysing the data and addressing it by choosing the most appropriate course of action. Sometimes the course of action needs to be determined very quickly, and solutions might require knowledge of 1-3 software applications. BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. BGIS est un employeur qui respecte l\'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d\'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d\'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d\'une manière qui tiendra compte des besoins d\'accessibilité du candidat en fonction de son handicap. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! #J-18808-Ljbffr
About Us BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit Our Culture Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve. High Performing Teams: We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance. Unwavering Commitment to Sustainability: We conduct every action with a focus on preserving our earth. Summary The role of the Workplace Concierge will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees and visitors. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and any other applicable amenities. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams. Key Duties & Responsibilities Client Support High-end client facing role, and the go-to person for the workplace strategy program in the office environment. Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times. Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system. Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges. Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests. Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.) Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement. Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners. Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events. Knowledge & Skills University degree or 1-3 years’ of job-related relevant experience. Intuitive in understanding and aligning priorities to align with client goals and desired outcomes. Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances. Able to exercise sound judgement, make decisions, and provide direction. Comfortable dealing with issues and people. Strong written and verbal communication skills in English presented in a professional manner. Strong computer skills, including MS suite of software working on laptop, tablet and phone. Self-starter, able to work independently as well as in a team. Pro-active, approachable, and solution-based. Strong organization skills and enjoy multi-tasking. Be flexible and responsive to real-time requests. Detail oriented and accurate. Ability to work under pressure while meeting deadlines. Highly mobile role, requiring inspection of large areas on multiple floors. Background in event planning would be considered an asset. Licenses and/or Professional Accreditation None required. BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. BGIS est un employeur qui respecte l\'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d\'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d\'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d\'une manière qui tiendra compte des besoins d\'accessibilité du candidat en fonction de son handicap. #J-18808-Ljbffr
Overview BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at SUMMARY The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management, Invoice Processing and Vendor Management. Primary point of contact with various service providers and shares responsibility for the timely resolution of all client requests pertaining to property services. Responsibilities Operations: Processes service requests received by telephone, e-mail and personal visits and maintains a database of such requests to meet reporting and analysis requirements. Ensures contractual services are issued against corresponding PO (purchase order) and on demand services issued to WO (work order). Prepares and publishes tenders as required and ensures all work orders are scheduled and completed on time. Completes forms as required for various departments – such as RFQs, building advisories, AHJ (Intelex), diesel fuel-call up, etc. Develops scopes of work and requests quotes from service providers where required. Uploads all applicable documentation to work orders for reporting and auditing purposes. Coordinates with contractors and building technicians to ensure proper work order and procurement processes are followed. Reviews monthly Preventative Maintenance work orders. Ensures PMs are dispatched appropriately and are scheduled and completed prior to month end. Administers and monitors service contracts including cleaning and reviews vendor/contractor performance. Prepares monthly summaries of expenses with supporting details and resolves errors or inconsistencies in expenses from the general ledger. Schedules, coordinates & completes cleaning inspections to guarantee best-in-class image is upheld at all times; reports and follows up on deficiencies with cleaning contractor (travel may be required). Health and Safety: Responsible for the safety of all employees and contractors by ensuring all health and safety policies and procedures are being followed and work permits are in place for all work being conducted. In the event of accident informs immediately according to Company procedure. Prepare incident reporting. Ensures compliance to all BGIS and Clients’ and Legislated HSE and Safety Code Compliance and ensures PPE is being used as appropriate. Contributes to a strong, healthy and safe work environment by promoting a positive H&S culture. Attends safety meetings. Completes all corporate safety training. Sends, receives, reviews, and tracks H&S documentation. Manages time & space of building activities to ensure no conflicting safety hazards. Verifies client security requirements and ensures service providers are compliant prior to entering client space. Communication/Customer Services: Prepares and communicates the PO’s to managers and suppliers; receives PO’s to approve payment for work completed at the correct cost. Establishes and maintains working relationships with Clients and service providers. Works with the Client/Tenant Organizations to ensure continued communication from BMP process to operational/project activities and issues. Addresses all concerns and ensures an integrated approach with all parties. Service Contracts / Financial Management: Reviews demand work orders to determine if billable or non-billable. Reviews and investigates problem invoices and report findings to Management in a timely manner; follows up with contractors to ensure accuracy of invoicing and ensures proper billing procedures are followed. Prepares accurate information and various reports for Finance and Management as requested. Reviews daily, weekly, monthly financial reports to ensure accuracy of reporting. Knowledge & Skills High School Diploma with up to 1 year of relevant experience in office administration / service coordination. Excellent interpersonal skills. Strong customer-oriented skills. Good communication skills (verbal/written). Ability to work collaboratively within a team environment. Ability to work on numerous concurrent tasks and client requests. Knowledge of tendering processes as asset. Good computer skills, Microsoft Office & Oracle Cloud, RealSuite and CMMS systems are a plus Knowledge of financial management software an asset. Licenses and/or Professional Accreditation None required. Role Dimensions 1. Project Management: Doesn’t lead projects. 2. Communications: Communication involves some clarifications or addressing the service requests, providing instructions, training, explaining the approach. 3. Expertise: Working knowledge in a specialized area. 4. Problem Solving and Innovation: Work requires understanding the nature of the challenge, analysing the data and addressing it by choosing the most appropriate course of action. Sometimes the course of action needs to be determined very quickly, and solutions might require knowledge of 1-3 software applications. BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. BGIS est un employeur qui respecte l\'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d\'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d\'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d\'une manière qui tiendra compte des besoins d\'accessibilité du candidat en fonction de son handicap. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! #J-18808-Ljbffr
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at Summary The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator. Responsibilities Program Coordination Acts as the first point-of-contact for environmental and health inquiries and incidents. Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits. Researches environmental, health and safety matters; provides findings and recommendations. Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures. Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials. Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received. Maintains business continuity and emergency management plans and procedures Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks. Provides findings about risks and suggestions for improvement. Incident Investigation, Resolution & Reduction Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution Coordinates the implementation of corrective and preventative measures Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures Audit Compliance, Data Maintenance & Reporting Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems Assists in the audit of compliance records and all other environmental, health and safety data Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports Experience with database development, programing and maintenance considered an asset Other duties as assigned Knowledge & Skills Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset. Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies 1 to 3 years of environmental, health and safety work experience Understanding of environmental, health and safety regulatory requirements Understanding of emergency management requirements Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously Strong communication skills along with some ability to influence stakeholders Strong administrative skills along with ability to maintain and report accurate data Analytical and problem solving skills Ability to exercise good judgment Able to work independently but provide strong support to the team as and when requested Frequent trips to be expected on the different sites Licenses and/or Professional Accreditation Demonstrates an interest in attaining one or more of the following would be considered an asset: Safety Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals Certified Health & Safety Consultant from Canadian Society of Safety Engineering Security Physical Security Professional from ASIS International Certified Protection Professional from ASIS International Business Continuity Certified Business Continuity Planner from Business Continuity Management Institute This is a contract, full-time position with a salary range of $52,864 - $66,080 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! #J-18808-Ljbffr
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at SUMMARY The Sourcing Specialist is responsible for collaborating with Strategic Sourcing Managers on a multitude of Sourcing projects ranging from RFXs, contract management reviews and other supply chain management initiatives. Key activities include but are not limited to client account group interviews, advanced financial analysis and the modeling of proposals in the creation of Microsoft Word, Excel and PowerPoint communication summaries. KEY DUTIES & RESPONSIBILITIES Strategic Planning & Delivery Requires strong stakeholder management capabilities in order to understand business requirements. Develops and recommends advanced and complex strategic plans for Manager review. Implements strategic plans. Sourcing Strategy Develops and recommends sourcing strategies that maximize value and mitigate risks to the company and its clients. Implements sourcing strategy. Reviews and measures the effectiveness of the strategy. Opportunities Assessment & Implementation Leads and performs opportunities assessment activities and drives leverage across client accounts. Achieves improvements in operational efficiencies and cost savings as a result. Competitive Bids Executes end-to-end competitive bid process for strategic plans. Negotiates with suppliers to secure optimum cost and maximum value. Supplier Performance Measurement & Management Identifies and implements performance metrics to measure and take action to improve supplier performance. Measures and manages supplier performance. Responsible for supplier performance for assigned categories and reports on supplier sustainability. Supplier Relationship Management Develops and maintains effective relationships with suppliers. Supplier Contractual Agreements Negotiates, develops, implements, amends and monitors supplier contractual agreements. Strategic Sourcing Best Practices & Industry Trends Maintains in-depth and current category knowledge as well as knowledge of strategic sourcing best practices and industry trends. Provides category and strategic sourcing subject matter expertise for complex categories and / or geographic areas. Develop and maintain benchmarking activity for assigned categories. Vendor Qualification & Set-Up Process Validate vendor set up and vendor information changes. Perform Anti-Bribery and Corruption due diligence. Support Develops maintains standard templates for strategic sourcing documentations including but not limited to RFx templates, contract agreements, scopes of work, service level agreements, and letters of agreements. Ensure adherence to Company Policies, Processes and Work Instructions. Prepares reports including but not limited to Purchase Order summary reports. Interact with Operational and Finance team members to meet monthly requirements. Support Sourcing team members as required. KNOWLEDGE & SKILLS University graduation or professional certification. Minimum 3-5 years’ experience in Strategic Sourcing field. Knowledge of strategic sourcing requirements and practices. Maintains current knowledge. Ability to develop and execute category management strategies and plans. Ability to manage multiple projects simultaneously. Ability to develop and execute supplier contract agreements. Advanced analytical and problem-solving skills. Computer proficiency in MS Office applications.Ability to quickly learn proprietary databases. Ability to build and manage relationships with various stakeholders. Advanced influence, persuasion and negotiation skills. Has in-depth knowledge in own discipline and basic knowledge of related disciplines. Solves complex problems; takes a new perspective on existing solutions. Works independently; receives minimal guidance. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives. Acts as a resource for colleagues with less experience. May represent the level at which career may stabilize for many years or even until retirement. Tenacity to overcome challenges to deliver on commitments. Advanced Microsoft Office skills (Word, Excel, PowerPoint). Excellent English communication skills both verbal and written. Facilities Management/ Property Management experience, an asset. French language proficiency, an asset. Licenses and/or Professional Accreditation Working towards, or completion ofCertified Supply Chain Management Professional (CSCMP) or equivalent designation is an asset. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
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