Bilingual Disability Claims Specialist Mississauga, ON (Hybrid) Full-Time | Permanent $70,000–$80,000 + Bonus Potential Start Date: ASAP About the Opportunity A leading Canadian manufacturing company is seeking a Disability Claims Specialist to support the evolution of a newly centralized, national disability claims model. This role offers significant responsibility, autonomy, and visibility in a highly collaborative HR environment. If you're experienced in managing disability claims and thrive in fast-paced, people-focused organizations, this role offers the chance to take ownership and drive impact. What You’ll Do Manage non-occupational disability (STD/LTD) and leave claims from intake through resolution, ensuring timely, fair, and policy-compliant outcomes. Conduct in-depth investigations on claims to identify risks, validate eligibility, and prevent misuse or fraud. Collaborate with employees, healthcare providers, and internal stakeholders to build effective, personalized return-to-work (RTW) plans. Facilitate workplace accommodations and modified duties to support safe and sustainable employee reintegration. Educate managers and HR team members on disability policies and best practices to ensure consistency and compliance. Support the development and implementation of policies that reduce the frequency and duration of disability claims. Maintain accurate case documentation and generate regular reporting on claim status, RTW trends, and cost impacts. Ensure all programs are compliant with relevant legislation while balancing employee support with operational needs. What You Bring 3+ years of experience in disability claims management (corporate experience preferred) A background in kinesiology, occupational health, or health sciences (an asset) Bilingualism in English and French (preferred) Strong investigative skills and ability to work independently High attention to detail and comfort working with confidential data A proactive, organized, and collaborative mindset Why Join? Competitive salary with bonus potential well above industry norms 3 weeks’ vacation and flexible work hours Comprehensive Day-One benefits (health, dental, wellness) Defined contribution pension plan with company matching Value sharing and stock purchase matching programs Hybrid work model
