Position Title:Senior Business Analyst- Learning & Development
Location:US/Canada
Employment Type:Full-time
Work Type:Remote
About Billennium:We are a Global IT Services and Solutions organization Headquartered in Poland with our local Canada office in Mississauga and other offices across the globe including Malaysia, Germany and India. With over 22 years of experience and 1,500+ professionals worldwide, we deliver services ranging from technical solutions to full product development. Our client base spans North America, Europe, and Asia across sectors like healthcare, pharmaceuticals, finance, public, and automotive industries.
Role Overview:This role requires a mix of technical expertise, system ownership, and cross-functional collaboration to ensure a robust, scalable, and compliant learning technology ecosystem.Experience in the Learning & development market is a must. Familiarity with vendors and products in the L&D area is a must.Experience with L&D systems and ability to manage a set of local and global systems.Analytical skills, including systems analytics. Excellent experience in building business processes.
Tasks and responsibilities:Owns and manages the Learning & Development (L&D) technology ecosystem, ensuring alignment with business needs and industry best practices.Leads the technical oversight of Learning Management Systems (LMS) and Learning experience Platforms (LXP), including Cornerstone, EdCast, SAP SuccessFactors, and Administrate.Oversees the integration and lifecycle management of e-learning solutions, including Training Record Management Systems (TRMS) and training repositories.Ensures the seamless interoperability between content creation tools (e.g., authoring tools, C/CMS, CDS), enterprise content management platforms, and learning solutions.Manages the architecture, integration, and optimization of content delivery pipelines for structured and unstructured learning content.Works with cloud vendors and internal teams to ensure scalability, security, and compliance for learning solutions.Accountable for system lifecycle management, including operations, support, maintenance, release strategy, and deployment of changes.Ensures compliance with corporate policies, Computerized System Validation (CSV) guidelines, and Project Management Methodology (PMM) for validated systems.Leads system-related stakeholder management, acting as the single point of contact for business and IT teams.Defines and enforces security measures for learning and content platforms, ensuring compliance with enterprise policies.Collaborates with business, vendors, and cross-functional teams to drive system enhancements and process improvements.Owns the change management process for system updates, feature enhancements, and cloud vendor-driven changes.
Requirements:Proven experience in Learning & Development technologies, including LMS, LXP, and training lifecycle management.Deep understanding of business capabilities for learning solutions, including course management, competency tracking, content curation, and training reporting.Experience working with configurable SaaS content management and learning platforms (e.g., Cornerstone, EdCast, SAP SuccessFactors, Administrate).Experience in Agile SAFe methodologies, including participation in Agile Release Trains and backlog refinement.Familiarity with training content creation workflows, compliance tracking, and learning analytics.Ability to lead a small team, manage vendor relationships, and drive the execution of technical projects.
Nice to Have:Experience with SFDC (Salesforce) integration in learning ecosystems.Background in EAI (Enterprise Application Integration) best practices.Understanding of GxP-related documentation requirements for regulated training environments.Experience in knowledge, training, and language operations.
Position Title:Senior Business Analyst- Learning & Development
Location:US/Canada
Employment Type:Full-time
Work Type:Remote
About Billennium:We are a Global IT Services and Solutions organization Headquartered in Poland with our local Canada office in Mississauga and other offices across the globe including Malaysia, Germany and India. With over 22 years of experience and 1,500+ professionals worldwide, we deliver services ranging from technical solutions to full product development. Our client base spans North America, Europe, and Asia across sectors like healthcare, pharmaceuticals, finance, public, and automotive industries.
Role Overview:This role requires a mix of technical expertise, system ownership, and cross-functional collaboration to ensure a robust, scalable, and compliant learning technology ecosystem.Experience in the Learning & development market is a must. Familiarity with vendors and products in the L&D area is a must.Experience with L&D systems and ability to manage a set of local and global systems.Analytical skills, including systems analytics. Excellent experience in building business processes.
Tasks and responsibilities:Owns and manages the Learning & Development (L&D) technology ecosystem, ensuring alignment with business needs and industry best practices.Leads the technical oversight of Learning Management Systems (LMS) and Learning experience Platforms (LXP), including Cornerstone, EdCast, SAP SuccessFactors, and Administrate.Oversees the integration and lifecycle management of e-learning solutions, including Training Record Management Systems (TRMS) and training repositories.Ensures the seamless interoperability between content creation tools (e.g., authoring tools, C/CMS, CDS), enterprise content management platforms, and learning solutions.Manages the architecture, integration, and optimization of content delivery pipelines for structured and unstructured learning content.Works with cloud vendors and internal teams to ensure scalability, security, and compliance for learning solutions.Accountable for system lifecycle management, including operations, support, maintenance, release strategy, and deployment of changes.Ensures compliance with corporate policies, Computerized System Validation (CSV) guidelines, and Project Management Methodology (PMM) for validated systems.Leads system-related stakeholder management, acting as the single point of contact for business and IT teams.Defines and enforces security measures for learning and content platforms, ensuring compliance with enterprise policies.Collaborates with business, vendors, and cross-functional teams to drive system enhancements and process improvements.Owns the change management process for system updates, feature enhancements, and cloud vendor-driven changes.
Requirements:Proven experience in Learning & Development technologies, including LMS, LXP, and training lifecycle management.Deep understanding of business capabilities for learning solutions, including course management, competency tracking, content curation, and training reporting.Experience working with configurable SaaS content management and learning platforms (e.g., Cornerstone, EdCast, SAP SuccessFactors, Administrate).Experience in Agile SAFe methodologies, including participation in Agile Release Trains and backlog refinement.Familiarity with training content creation workflows, compliance tracking, and learning analytics.Ability to lead a small team, manage vendor relationships, and drive the execution of technical projects.
Nice to Have:Experience with SFDC (Salesforce) integration in learning ecosystems.Background in EAI (Enterprise Application Integration) best practices.Understanding of GxP-related documentation requirements for regulated training environments.Experience in knowledge, training, and language operations.
