About Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your career architects, focusing on connecting you with opportunities that align with your skills and aspirations. We are passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together.
About Our Client: Our small part of the Wendy's story begins in 1996, when our founders opened their first Tim Hortons restaurant in Ontario. With two young children in tow they dedicated themselves to building their new business based on two core values - treating people right and giving back to the community. More than twenty five years later, family values continue to guide our organization. We have grown in size and now serve several communities throughout the Ottawa-Valley, but we remain a family-run organization. We expect our restaurant leaders to take care of our team members first, knowing that if we take care of them, they will take care of our guests.
The Role: RESTAURANT QSR EXPERIENCE IS A MUST! The Director of Operations is the District Manager for all day-to-day operations for 5 restaurants in the Ottawa market. The Director is responsible for driving operations excellence, exceeding the brand’s high standards for quality, service and cleanliness and ensuring the restaurants in the market are always sharp, safe and ready for business. The Director of Operations achieves success by building a winning team capable of executing our plans and by growing EBITA in accordance with good business practices. We are a group of down-to-earth and results-oriented people with a vision to be the best operated Quick Service Restaurants in Canada. If you are highly motivated, genuine, disciplined, committed, honest and extremely organized, with a successful track record in driving sales, then we WILL be right for you!
1. People a. Represent the company Mission, Vision and Core Values b. Find, train, certify, develop and retain high quality District Managers in the future as we grow c. Lead, Manage and Accountability for District Managers as we grow d. Foster employee retention by maintaining a respectful working environment throughout the organization
2. Quality a. Exceed our brand standards of exceptional Quality, Service and Cleanliness at each of the 5 restaurants b. Grow sales through an exceptional guest experience
3. Systems & Process Execution a. Oversee profit, sales and guest count growth for the brand b. Ensure all company systems, practices, policies, routines and processes are implemented and followed c. Ensure Training is in place and all appropriate staff receive the comprehensive training necessary for their job d. Monitor and correct Process Execution as required e. Ensure the execution of new products and processes are to standard f. Ensure systems are in place and executed properly to maintain the building, equipment and premise in a meticulous manner g. Ensure all food safety, worker safety and employment standards procedures are strictly adhered to
4. Planning a. Evaluate Restaurant Performance and coach District Managers on Action Plans b. Consistently and effectively communicate the company’s objectives to all store management teams through organized and scheduled conference calls, meetings and/or electronic communications c. Coach District Managers to promote the brand through community involvement activities to develop and support Local Store Marketing plans to drive sales and guest count d. Lead the annual planning process by aligning goals with the corporate strategic annual operating plan e. Prepare and interpret financial and operational reports, analyze data and develop solutions to ensure operating goals are achieved f. Analyze and identify gaps in area operational performance and addresses them to maximize performance and achieve goals
5. Development a. Ensure a quality start-up and opening for all New Restaurant Growth which you will be responsible for
6. Culture a. Createes and maintainn a positive work climate that promotes best-inclass tenure b. Build the team according to our Core Values with the company type of people
Knowledge/Skills/Abilites
Advanced understanding and technically competent in all quick-service restaurant operating systems is a must! ● Proven track record of training, developing and coaching others ● Strong financial acumen and ability to manage P&Ls, establish restaurant budgets, and ensure achievement of the company’s P&L targets through systems and process. Excellent verbal and written communication skills • Proven leadership skills • Self-directed and highly motivated • Excellent problem solving and analytical skills • Strong judgment and decision-making skills • Knowledge of Microsoft Office Suite programs • Ability to establish and maintain professional relationships • Excellent planning, organizational and prioritizing skills
KPIs are measured at the portfolio level
• Grows EBITA by increasing Same Store Sales and controlling input costs • Delivers a consistently excellent customer experience and consistently exceeds brand standards in all operations categories at all locations on all shifts (Speed of Service, OSAT, REV, GPS) • Builds a healthy team with appropriate Roster Size, Culture score, Certification Level, Tenure and Safety • Achieves KPIs through the implementation and consistent execution of our core processes • No KPI below brand standard at any restaurant
Education 5+ years of QSR experience at a multi-unit level College diploma or university degree is an asset
Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US. At Blue Shock Executive Search, we don't just find talent; we craft success stories. As your dedicated career architects, our focus is on connecting you with the perfect opportunities that align with your skills and aspirations. We're passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together. Client Summary: With over 80 locations operational and more in development, it's clear that this group is growing. The success of this Restaurant Group is a result of the collective efforts of franchisees, hostesses, servers, kitchen staff, and management teams. They strive to uphold the values of service and quality in order to provide a positive guest experience. The corporate office is staffed with experienced professionals who contribute their expertise in operations, design, marketing, and development. Together, they have over 200 years of combined restaurant expertise, driving the sustainable growth and vitality of every brand. Job Title: General Manager JOB DESCRIPTION A General Manager is an experienced restaurant and bar operator who possesses excellent communication skills and is a dynamic and hardworking leader.They are full of fresh ideas and keen to take on all operational responsibilities. They are a detailed and caring leader who is deeply committed to sharing their knowledge with our teams. They are committed to developing future GMs and Chefs and their teams.
This position reports to the Regional Manager / Director of Operations. The overall purpose of the position is to achieve company objectives by driving sales through building guest count by generating industry leading restaurant revenue, profit, expansion and guest service goals by planning, leading and directing the operation of the Corporate & Franchise restaurants within your region.
The successful General Manager will have an unparalleled passion for guest service, restaurant operations, and management of profitability.
KEY RESPONSIBILITIES Responsible for creating and enhancing a restaurant culture that drives excellence in every aspect of hospitality success: Making guests feel special, top line revenues, excellent service, high quality product, strong morale, and superior profit management to achieve financial goals. Establish, direct, and review performance standards in food preparation and production to ensure effective, controlled, and coordinated results are achieved, i.e. quality, recipe adherence, service, cost controls, etc. Monitors, directs, and coordinates effective sanitation, cleanliness, and organization efforts throughout the operations. Establishes, directs, and reviews beverage procedures to ensure adequate security and accountability, quality, presentation, and service performance. Remains current on federal, provincial, and municipal laws and regulations concerning our industry. Produced approved budgets and operated within established guidelines regarding costs, expenses, sales, and profits. Regional Managers are directly overseeing the recruitment, training, development, and mentoring of current GMs and Chefs and future GMs and Chefs. Direct involvement in and follow up with all disciplinary action, performance management working in conjunction with Human Resources with all management team members. Conducts frequent site reviews and audits of restaurants to ensure excellence in all areas. Handles or assists with any guest-related complaints and/or comments as well as coordinates the proper follow up. Oversees the development of management and crew to ensure training and guidance. Prepares all local financial and operational reporting required, delivering and analyzing the financial results of the restaurants regularly. Review any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial targets. Monitors the expenses of the restaurants to ensure that effective cost-containment practices are in place. Also ensures that operating expenses are in line with those of comparable properties and industry standards. Evaluates training procedures to assure that all employees are contributing to a high level of guest satisfaction. Management, teaching and coaching of our business success foundation - "The Triangle" - Enduring High-Level Profitability - Shareholders, Care and Hospitality For Guest, Employer of Choice and Focus on Team Members Monitors any legal or labor issues related to the management of all properties. Champions recognition and motivation efforts throughout the market to meet our goal of being the employer of choice in the restaurant industry. Key contributor to long-term planning and brand positioning. Project management of multiple programs and priorities Multiple department communication and execution details for the alignment of all food-related activities. Coordinate and implement food promotions, menu planning to maximize guest experience and sales growth Coaching of General Managers, Chefs, and their teams on restaurant execution Develop and maintain positive relationships with key suppliers, influencers, and industry stakeholders through communication and support for operational teams Senior member of the Strategy Panel for the company, and delivery and implementation of tactics to the restaurant operators.
QUALIFICATIONS & EXPERIENCE Minimum of 2 to 3 years of successful restaurant operations of a full-service restaurant chain Minimum of 4 years as a successful restaurant management with proven financial management in a high volume, full service restaurant (preferably premium casual). Proven strength and success with analytical costing work, including cost controls, spreadsheet analysis, and recipe preparation. Knowledge of premium casual kitchen equipment, design, and systems. Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Excel, Word Excellent understanding of and proven experience with sanitation, health and safety, and systems that support the same. Exceptional work ethic, combined with highly detailed communication, both written and verbal. Uses time productively, maximizes efficiency, and meets challenging work goals. Takes initiative and pursues opportunities aligned with a strong ability to multi-task. Strong communication skills, rapport skills, and presentation skills Willingness to travel extensively throughout your region and Canada, as well as having a valid driver's license and reliable vehicle, are required. A college or university degree in hospitality, restaurants, and culinary arts, or a business education background an asset. Only those candidates currently in Canada and Calgary specifically will be contacted for interviews. Please do not apply if you are not a current Canadain resident.
Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US. At Blue Shock Executive Search, we don't just find talent; we craft success stories. As your dedicated career architects, our focus is on connecting you with the perfect opportunities that align with your skills and aspirations. We're passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together. Client Summary: With over 80 locations operational and more in development, it's clear that this group is growing. The success of this Restaurant Group is a result of the collective efforts of franchisees, hostesses, servers, kitchen staff, and management teams. They strive to uphold the values of service and quality in order to provide a positive guest experience. The corporate office is staffed with experienced professionals who contribute their expertise in operations, design, marketing, and development. Together, they have over 200 years of combined restaurant expertise, driving the sustainable growth and vitality of every brand. Job Title: General Manager JOB DESCRIPTION A General Manager is an experienced restaurant and bar operator who possesses excellent communication skills and is a dynamic and hardworking leader.They are full of fresh ideas and keen to take on all operational responsibilities. They are a detailed and caring leader who is deeply committed to sharing their knowledge with our teams. They are committed to developing future GMs and Chefs and their teams.
This position reports to the Regional Manager / Director of Operations. The overall purpose of the position is to achieve company objectives by driving sales through building guest count by generating industry leading restaurant revenue, profit, expansion and guest service goals by planning, leading and directing the operation of the Corporate & Franchise restaurants within your region.
The successful General Manager will have an unparalleled passion for guest service, restaurant operations, and management of profitability.
KEY RESPONSIBILITIES Responsible for creating and enhancing a restaurant culture that drives excellence in every aspect of hospitality success: Making guests feel special, top line revenues, excellent service, high quality product, strong morale, and superior profit management to achieve financial goals. Establish, direct, and review performance standards in food preparation and production to ensure effective, controlled, and coordinated results are achieved, i.e. quality, recipe adherence, service, cost controls, etc. Monitors, directs, and coordinates effective sanitation, cleanliness, and organization efforts throughout the operations. Establishes, directs, and reviews beverage procedures to ensure adequate security and accountability, quality, presentation, and service performance. Remains current on federal, provincial, and municipal laws and regulations concerning our industry. Produced approved budgets and operated within established guidelines regarding costs, expenses, sales, and profits. Regional Managers are directly overseeing the recruitment, training, development, and mentoring of current GMs and Chefs and future GMs and Chefs. Direct involvement in and follow up with all disciplinary action, performance management working in conjunction with Human Resources with all management team members. Conducts frequent site reviews and audits of restaurants to ensure excellence in all areas. Handles or assists with any guest-related complaints and/or comments as well as coordinates the proper follow up. Oversees the development of management and crew to ensure training and guidance. Prepares all local financial and operational reporting required, delivering and analyzing the financial results of the restaurants regularly. Review any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial targets. Monitors the expenses of the restaurants to ensure that effective cost-containment practices are in place. Also ensures that operating expenses are in line with those of comparable properties and industry standards. Evaluates training procedures to assure that all employees are contributing to a high level of guest satisfaction. Management, teaching and coaching of our business success foundation – “The Triangle” - Enduring High-Level Profitability – Shareholders, Care and Hospitality For Guest, Employer of Choice and Focus on Team Members Monitors any legal or labor issues related to the management of all properties. Champions recognition and motivation efforts throughout the market to meet our goal of being the employer of choice in the restaurant industry. Key contributor to long-term planning and brand positioning. Project management of multiple programs and priorities Multiple department communication and execution details for the alignment of all food-related activities. Coordinate and implement food promotions, menu planning to maximize guest experience and sales growth Coaching of General Managers, Chefs, and their teams on restaurant execution Develop and maintain positive relationships with key suppliers, influencers, and industry stakeholders through communication and support for operational teams Senior member of the Strategy Panel for the company, and delivery and implementation of tactics to the restaurant operators.
QUALIFICATIONS & EXPERIENCE Minimum of 2 to 3 years of successful restaurant operations of a full-service restaurant chain Minimum of 4 years as a successful restaurant management with proven financial management in a high volume, full service restaurant (preferably premium casual). Proven strength and success with analytical costing work, including cost controls, spreadsheet analysis, and recipe preparation. Knowledge of premium casual kitchen equipment, design, and systems. Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Excel, Word Excellent understanding of and proven experience with sanitation, health and safety, and systems that support the same. Exceptional work ethic, combined with highly detailed communication, both written and verbal. Uses time productively, maximizes efficiency, and meets challenging work goals. Takes initiative and pursues opportunities aligned with a strong ability to multi-task. Strong communication skills, rapport skills, and presentation skills Willingness to travel extensively throughout your region and Canada, as well as having a valid driver’s license and reliable vehicle, are required. A college or university degree in hospitality, restaurants, and culinary arts, or a business education background an asset. Only those candidates currently in Canada and Calgary specifically will be contacted for interviews. Please do not apply if you are not a current Canadain resident.
Blue Shock Executive Search provided pay range This range is provided by Blue Shock Executive Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $120,000.00/yr - $150,000.00/yr About Our Client: Our small part of the Wendy's story begins in 1996, when our founders opened their first Tim Hortons restaurant in Ontario. With two young children in tow they dedicated themselves to building their new business based on two core values - treating people right and giving back to the community. More than twenty five years later, family values continue to guide our organization. We have grown in size and now serve several communities throughout the Ottawa-Valley, but we remain a family-run organization. We expect our restaurant leaders to take care of our team members first, knowing that if we take care of them, they will take care of our guests. The Role: RESTAURANT QSR EXPERIENCE IS A MUST! The Director of Operations is the District Manager for all day-to-day operations for 5 restaurants in the Ottawa market. The Director is responsible for driving operations excellence, exceeding the brand’s high standards for quality, service and cleanliness and ensuring the restaurants in the market are always sharp, safe and ready for business. The Director of Operations achieves success by building a winning team capable of executing our plans and by growing EBITA in accordance with good business practices. We are a group of down-to-earth and results-oriented people with a vision to be the best operated Quick Service Restaurants in Canada. If you are highly motivated, genuine, disciplined, committed, honest and extremely organized, with a successful track record in driving sales, then we WILL be right for you! Responsibilities: People Represent the company Mission, Vision and Core Values Find, train, certify, develop and retain high quality District Managers in the future as we grow Lead, Manage and Accountability for District Managers as we grow Foster employee retention by maintaining a respectful working environment throughout the organization Quality Exceed our brand standards of exceptional Quality, Service and Cleanliness at each of the 5 restaurants Grow sales through an exceptional guest experience Systems & Process Execution Oversee profit, sales and guest count growth for the brand Ensure all company systems, practices, policies, routines and processes are implemented and followed Ensure Training is in place and all appropriate staff receive the comprehensive training necessary for their job Monitor and correct Process Execution as required Ensure the execution of new products and processes are to standard Ensure systems are in place and executed properly to maintain the building, equipment and premise in a meticulous manner Ensure all food safety, worker safety and employment standards procedures are strictly adhered to Planning Evaluate Restaurant Performance and coach District Managers on Action Plans Consistently and effectively communicate the company’s objectives to all store management teams through organized and scheduled conference calls, meetings and/or electronic communications Coach District Managers to promote the brand through community involvement activities to develop and support Local Store Marketing plans to drive sales and guest count Lead the annual planning process by aligning goals with the corporate strategic annual operating plan Prepare and interpret financial and operational reports, analyze data and develop solutions to ensure operating goals are achieved Analyze and identify gaps in area operational performance and addresses them to maximize performance and achieve goals Development Ensure a quality start-up and opening for all New Restaurant Growth which you will be responsible for Culture Create and maintain a positive work climate that promotes best-in-class tenure Build the team according to our Core Values with the company type of people Knowledge/Skills/Abilities: Advanced understanding and technically competent in all quick-service restaurant operating systems is a must! Proven track record of training, developing and coaching others Strong financial acumen and ability to manage P&Ls, establish restaurant budgets, and ensure achievement of the company’s P&L targets through systems and process. Excellent verbal and written communication skills Proven leadership skills Self-directed and highly motivated Excellent problem solving and analytical skills Strong judgment and decision-making skills Knowledge of Microsoft Office Suite programs Ability to establish and maintain professional relationships Excellent planning, organizational and prioritizing skills Education: 5+ years of QSR experience at a multi-unit level College diploma or university degree is an asset Seniority level: Director Employment type: Full-time Job function: General Business, Quality Assurance, and Training Industries: Restaurants #J-18808-Ljbffr
About Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your career architects, focusing on connecting you with opportunities that align with your skills and aspirations. We are passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together.
About Our Client: Our small part of the Wendy's story begins in 1996, when our founders opened their first Tim Hortons restaurant in Ontario. With two young children in tow they dedicated themselves to building their new business based on two core values - treating people right and giving back to the community. More than twenty five years later, family values continue to guide our organization. We have grown in size and now serve several communities throughout the Ottawa-Valley, but we remain a family-run organization. We expect our restaurant leaders to take care of our team members first, knowing that if we take care of them, they will take care of our guests.
The Role: RESTAURANT QSR EXPERIENCE IS A MUST! The Director of Operations is the District Manager for all day-to-day operations for 5 restaurants in the Ottawa market. The Director is responsible for driving operations excellence, exceeding the brand's high standards for quality, service and cleanliness and ensuring the restaurants in the market are always sharp, safe and ready for business. The Director of Operations achieves success by building a winning team capable of executing our plans and by growing EBITA in accordance with good business practices. We are a group of down-to-earth and results-oriented people with a vision to be the best operated Quick Service Restaurants in Canada. If you are highly motivated, genuine, disciplined, committed, honest and extremely organized, with a successful track record in driving sales, then we WILL be right for you!
1. People a. Represent the company Mission, Vision and Core Values b. Find, train, certify, develop and retain high quality District Managers in the future as we grow c. Lead, Manage and Accountability for District Managers as we grow d. Foster employee retention by maintaining a respectful working environment throughout the organization
2. Quality a. Exceed our brand standards of exceptional Quality, Service and Cleanliness at each of the 5 restaurants b. Grow sales through an exceptional guest experience
3. Systems & Process Execution a. Oversee profit, sales and guest count growth for the brand b. Ensure all company systems, practices, policies, routines and processes are implemented and followed c. Ensure Training is in place and all appropriate staff receive the comprehensive training necessary for their job d. Monitor and correct Process Execution as required e. Ensure the execution of new products and processes are to standard f. Ensure systems are in place and executed properly to maintain the building, equipment and premise in a meticulous manner g. Ensure all food safety, worker safety and employment standards procedures are strictly adhered to
4. Planning a. Evaluate Restaurant Performance and coach District Managers on Action Plans b. Consistently and effectively communicate the company's objectives to all store management teams through organized and scheduled conference calls, meetings and/or electronic communications c. Coach District Managers to promote the brand through community involvement activities to develop and support Local Store Marketing plans to drive sales and guest count d. Lead the annual planning process by aligning goals with the corporate strategic annual operating plan e. Prepare and interpret financial and operational reports, analyze data and develop solutions to ensure operating goals are achieved f. Analyze and identify gaps in area operational performance and addresses them to maximize performance and achieve goals
5. Development a. Ensure a quality start-up and opening for all New Restaurant Growth which you will be responsible for
6. Culture a. Createes and maintainn a positive work climate that promotes best-inclass tenure b. Build the team according to our Core Values with the company type of people
Knowledge/Skills/Abilites
Advanced understanding and technically competent in all quick-service restaurant operating systems is a must! Proven track record of training, developing and coaching others Strong financial acumen and ability to manage P&Ls, establish restaurant budgets, and ensure achievement of the company's P&L targets through systems and process. Excellent verbal and written communication skills • Proven leadership skills • Self-directed and highly motivated • Excellent problem solving and analytical skills • Strong judgment and decision-making skills • Knowledge of Microsoft Office Suite programs • Ability to establish and maintain professional relationships • Excellent planning, organizational and prioritizing skills
KPIs are measured at the portfolio level
• Grows EBITA by increasing Same Store Sales and controlling input costs • Delivers a consistently excellent customer experience and consistently exceeds brand standards in all operations categories at all locations on all shifts (Speed of Service, OSAT, REV, GPS) • Builds a healthy team with appropriate Roster Size, Culture score, Certification Level, Tenure and Safety • Achieves KPIs through the implementation and consistent execution of our core processes • No KPI below brand standard at any restaurant
Education 5+ years of QSR experience at a multi-unit level College diploma or university degree is an asset
2 days ago Be among the first 25 applicants Blue Shock Executive Search provided pay range This range is provided by Blue Shock Executive Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60,000.00/yr - CA$70,000.00/yr Connecting Great Talent with Industry Leading Restaurants and Hotels in North America Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US. Our client's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality product to our customers in a manner that projects a thankful and caring mentality to every person who comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, and eager-to-learn team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service with a Great Big Smile! Reporting to the District Manager, the Restaurant General Manager (RGM) is responsible for managing the daily operations of a single restaurant (15-25 employees) while ensuring the delivery of quality food and guest satisfaction. The RGM is accountable for maximizing sales and profitability while maintaining brand standards, implementing all corporate policies and procedures, ensuring training and development of management and crew, and achieving desired restaurant outcomes as directed by the business or as assigned by management. The Restaurant General Manager has the responsibility to manage the daily operations of a single restaurant ensuring delivery of guest satisfaction and desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). Directs efficient and accurate preparation and sale of products to maximize customer satisfaction. Motivates and directs team members to provide an exceptional customer experience. Maintain a restaurant that is noticeably cleaner than others. Provide coaching and feedback to the restaurant team. Ensures preventive maintenance of restaurant facility and equipment is completed by company standards. Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and follows cash control/security procedures. Maintains inventory, manages labor, and analyzes financial reports to enhance restaurant results. Enforces compliance with government regulations, our company policies, employment laws, food safety, security, and operations. Leads restaurant management team in recruiting, selecting, hiring, and retaining effective team talent. Available to work evenings, weekends, and holidays. Prompt and regular attendance for shifts, meetings, and training. Demonstrates strong math and Windows-based computer literacy. Demonstrates leadership and development skills. Demonstrates strong problem-solving skills. Prioritizes and organizes own and others’ work and time to meet deadlines and objectives. Identifies and solves complex problems; takes a new perspective on existing solutions. Applies knowledge and skills to a range of activities including complex tasks; may act as a technical resource to others in own area. Persuades and motivates restaurant employees: Interprets customer needs and assesses requirements. Able to identify solutions to non-routine requests. Sets day-to-day direction for employees to support business objectives. Manages the restaurant budget and sets guidelines for operating within that budget. Contributes to achievement of team goals; promotes teamwork. • Competitive Salary & Bonus program • Comprehensive Employer Paid Group Benefits Program including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision and EAP • Employee discounts at all our restaurant brands • Career development and growth opportunities There is a 6-month training requirement that requires you to have a passport. While we thank all applicants, only candidates currently living in Canada will be considered for this role. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Management, and Training Industries: Restaurants, Hospitality, and Food and Beverage Services #J-18808-Ljbffr
