Work Style: Hybrid – 3 days/week in office 37.5 hour work week Location city(s): London OR Toronto Address: 330 University Avenue. Toronto Anticipated Start Date: 2-3 weeks from offer End Date: 8 months from start date Potential convert to permanent: Yes – Please provide candidates who would be willing to become full time Contractor to work extra time or on-call: Overtime when required Role Title: Senior Sr. Solution Architect Enhanced Reliability – Yes – please submit candidates that either have their clearance or are eligible. Any specific tools/skillset: - CIAM / Identity architecture: strong understanding of SSO/OIDC/OAuth2, MFA, token/claim design, session management, identity lifecycle, and secure integration patterns Authorization model design: ability to design and operationalize RBAC/ABAC/ReBAC patterns, including policy management, entitlement modeling, and auditability Secure, customer-facing portal architecture: experience designing scalable web portal solutions with usability, availability, and security built in (including OWASP considerations) Integration architecture: API-first design (REST/GraphQL where applicable), event-driven patterns, system-to-system integration, and dependency mapping across teams Cloud-native and platform acumen: practical knowledge of cloud landing zones, networking, secrets management, observability, resilience patterns, and cloud integration approaches Architecture governance & SDLC gates: producing fit-for-purpose artifacts (HLD/LLD, ADRs, threat models) and guiding solutions through formal reviews Risk management and security mindset: ability to identify security/privacy risks early, assess trade-offs, and drive mitigation plans in regulated environments Systems thinking and roadmap leadership: capability to define target-state architecture, sequencing, and transition states for multi-year modernization programs Stakeholder influence & communication: clear articulation of options, trade-offs, and rationale to technical and non-technical audiences; strong facilitation skills Agile delivery leadership: working effectively with product and delivery teams (Scrum/Kanban), enabling iterative delivery while maintaining architectural integrity. Role Profile: We are seeking a Solution Architect to support the Plan Administration Modernization MCLGA (PAMM) initiative. PAMM delivers customer facing enterprise portal solutions and integrates with Customer Identity and Access Management (CIAM) platforms for authentication and authorization. The Solution Architect is a thought leader who owns the architectural vision for PAMM, develops solution strategies and roadmaps, and enables successful delivery through strong governance, collaboration, and technical leadership • What You Will DoLead end-to-end architectural analysis across multiple delivery teams to ensure alignment to a unified solution strategy • Own the architectural vision for PAMM and guide solution design decisions to achieve business, customer, and security outcomes • Translate business, security, and technical requirements into high-quality end-to-end solution designs • Design secure access and authorization patterns using modern access management frameworks (RBAC, ABAC, ReBAC) • Ensure consistent application of enterprise architecture standards, patterns, and capabilities • Follow architecture governance processes and prepare artifacts for gate based SDLC reviews and architecture forums • Identify architectural risks, gaps, and dependencies, including CIAM dependencies, and recommend mitigation strategies • Act as a trusted technology advisor to Product Owners, delivery teams, and program leadership • Support roadmap planning, sequencing, and scope definition for complex, multi?year initiatives • Provide coaching and mentorship to technical teams and support developers on complex design and integration challenges • Contribute to early-stage technology research, prototyping, and evaluation of emerging tools and approaches • Operate effectively within Agile delivery environments, balancing iterative delivery with architectural integrity • What You Will BringA bachelor’s degree in computer science or software engineering (or equivalent) with 8+ years of proven experience performing in a Solution Architect or Enterprise Architect role within complex enterprise environments • Strong experience with gate based SDLC and architecture governance • Deep expertise in end-to-end solution architecture, including complex integrations and API design • Working knowledge of API driven and event driven microservice based architecture patterns • Experience with cloud native architecture and cloud integration patterns • Experience delivering customer facing enterprise portal solutions • Strong ability to translate business, security, and technical requirements into clear architectural direction • Excellent communication and stakeholder management skills, with the ability to articulate trade-offs, risks, and feasibility • Experience working in Agile (Scrum/Kanban) delivery environments • Ability to lead through ambiguity, challenge assumptions, and provide architectural thought leadership
Hiring a Senior Business Systems Analyst (Must-Have Experience: Wealth Management Systems, Insurance & Group Benefits). Preference will be given to candidates whose resumes clearly meet the required experience and requirements outlined below. Professionals with suitable experience may send their updated resume to Sriram.Parasa@brainhunter.com Requirement Summary • Job Role/Title: Senior Business Systems Analyst • Anticipated Start Date: 4 weeks from start date • Job Type: Contract Opportunity. Initial contract for 1 year, with good possibilities of further extensions. • Job Location: Toronto, ON / London, ON • Work Style: Hybrid work - 3 days per week in the office preferred. • Work Hours: 37.5 hours/week, typically Monday-Friday 9:00 am to 5:00 pm • Rate Cap: $85-100/Hr. (on Incorp). The final compensation will be negotiated between the contractor and recruiter based on experience and engagement terms. • Interview: Teams interviews; 2 interviews ___________________________________________________________ Position Overview: This role is for a highly experienced Lead Business Systems Analyst responsible for driving end-to-end Systems Analysis (Wealth, Insurance, Group Benefits) across complex, cross-functional initiatives. The position focuses on aligning business needs with technology solutions while ensuring delivery meets strategic business outcomes. Key Responsibilities: • Lead end‑to‑end business analysis activities for complex, cross‑functional initiatives within assigned business areas. • Partner closely with business leaders to define clear problem statements, business goals, desired outcomes, and success measures. • Elicit, analyse, and document end‑to‑end business requirements, ensuring clarity, traceability, and alignment to business outcomes. • Develop and maintain detailed current‑state and future‑state business process models across people, process, and technology dimensions. • Support the definition of Day‑2 operating models, including roles, processes, controls, hand‑offs, and operational impacts. • Partner with Technology teams to define and validate functional, data, and non‑functional requirements that support business intent. • Enable clear definition of reporting and information requirements to support operational and executive decision‑making. • Ensure business analysis deliverables align to enterprise BA standards, templates, and practices defined by the BA practice. • Support testing activities by reviewing test cases for coverage against business requirements and assisting with defect triage and resolution as needed. • Provide day‑to‑day coaching and guidance to BA resources (where applicable) working on shared or adjacent initiatives. • Act as a trusted analysis advisor within delivery teams, proactively identifying risks, gaps, and dependencies related to scope, requirements, or outcomes. • Contribute to the continuous improvement of the Business Analysis practice through input to standards, templates, Communities of Practice, and training. Job Requirements – Skills & Relevant Experience • 10+ years of extensive experience performing senior‑level business analysis within large, complex organisations, preferably in regulated environments. • Strong hands‑on expertise in requirements management, process modelling, operating model design, and outcome definition. • Proven experience working on initiatives across Wealth, Insurance, Group Benefits, Operations, or similarly complex business domains. • Demonstrated ability to partner effectively with Technology teams on data, non‑functional requirements, solution design, and testing. • Solid understanding of end‑to‑end delivery lifecycles, including governance, testing, and implementation readiness. • Strong stakeholder management skills with the ability to engage and influence senior business and delivery leaders. • Ability to balance enterprise standards with pragmatic, delivery‑focused execution. • Experience mentoring, coaching, or informally leading other BA practitioners. • Excellent communication and documentation skills, with the ability to translate complex analysis into clear, actionable outputs. ___________________________________________________________ How to Apply: Please email your up-to-date Resume/CV to Sriram.Parasa@brainhunter.com We appreciate all the applicants for their interest in working with us; however, only those candidates shortlisted for the next steps in the hiring process will be contacted. Thank you, and have a wonderful day!
Location city(s):, Toronto OR London, 330 University Ave, Toronto Number of Openings: 2 Anticipated Start Date: 4 weeks from start date End Date: 1 year from start date Hours per week: 37.5 Pay rate range: $95 Role Title: Senior Business Systems Analyst Enhanced Reliability Clearance Required: No Any specific tools/skillset: Wealth, Insurance, Group Benefits experience Role Profile • Lead end?to?end business analysis activities for complex, cross?functional initiatives within assigned business areas. • Partner closely with business leaders to define clear problem statements, business goals, desired outcomes, and success measures. • Elicit, analyse, and document end?to?end business requirements, ensuring clarity, traceability, and alignment to business outcomes. • Develop and maintain detailed current?state and future?state business process models across people, process, and technology dimensions. • Support the definition of Day?2 operating models, including roles, processes, controls, hand?offs, and operational impacts. • Partner with Technology teams to define and validate functional, data, and non?functional requirements that support business intent. • Enable clear definition of reporting and information requirements to support operational and executive decision?making. • Ensure business analysis deliverables align to enterprise BA standards, templates, and practices defined by the BA practice. • Support testing activities by reviewing test cases for coverage against business requirements and assisting with defect triage and resolution as needed. • Provide day?to?day coaching and guidance to BA resources (where applicable) working on shared or adjacent initiatives. • Act as a trusted analysis advisor within delivery teams, proactively identifying risks, gaps, and dependencies related to scope, requirements, or outcomes. • Contribute to the continuous improvement of the Business Analysis practice through input to standards, templates, Communities of Practice, and training. Job Requirements – Skills & Relevant Experience • 10+ years extensive experience performing senior?level business analysis within large, complex organisations, preferably in regulated environments. • Strong hands?on expertise in requirements management, process modelling, operating model design, and outcome definition. • Proven experience working on initiatives across Wealth, Insurance, Group Benefits, Operations, or similarly complex business domains. • Demonstrated ability to partner effectively with Technology teams on data, non?functional requirements, solution design, and testing. • Solid understanding of end?to?end delivery lifecycles, including governance, testing, and implementation readiness. • Strong stakeholder management skills with the ability to engage and influence senior business and delivery leaders. • Ability to balance enterprise standards with pragmatic, delivery?focused execution. • Experience mentoring, coaching, or informally leading other BA practitioners. Excellent communication and documentation skills, with the ability to translate complex analysis into clear, actionable outputs
Brainhunter is currently seeking the services of a “Senior Business System Analyst” for a contract role with one of our valued Clients. Client Location: London/ Toronto Vacancy Status: Open/Existing Working Environment: Hybrid Employment Type: Contract Duration: ~ 1 year Hourly Compensation: $90- $95(INC) Role Profile • Lead end‑to‑end business analysis activities for complex, cross‑functional initiatives within assigned business areas. • Partner closely with business leaders to define clear problem statements, business goals, desired outcomes, and success measures. • Elicit, analyse, and document end‑to‑end business requirements, ensuring clarity, traceability, and alignment to business outcomes. • Develop and maintain detailed current‑state and future‑state business process models across people, process, and technology dimensions. • Support the definition of Day‑2 operating models, including roles, processes, controls, hand‑offs, and operational impacts. • Partner with Technology teams to define and validate functional, data, and non‑functional requirements that support business intent. • Enable clear definition of reporting and information requirements to support operational and executive decision‑making. • Ensure business analysis deliverables align to enterprise BA standards, templates, and practices defined by the BA practice. • Support testing activities by reviewing test cases for coverage against business requirements and assisting with defect triage and resolution as needed. • Provide day‑to‑day coaching and guidance to BA resources (where applicable) working on shared or adjacent initiatives. • Act as a trusted analysis advisor within delivery teams, proactively identifying risks, gaps, and dependencies related to scope, requirements, or outcomes. • Contribute to the continuous improvement of the Business Analysis practice through input to standards, templates, Communities of Practice, and training. Job Requirements – Skills & Relevant Experience • 10+ years extensive experience performing senior‑level business analysis within large, complex organizations, preferably in regulated environments. • Strong hands‑on expertise in requirements management, process modelling, operating model design, and outcome definition. • Proven experience working on initiatives across Wealth, Insurance, Group Benefits, Operations, or similarly complex business domains. • Demonstrated ability to partner effectively with Technology teams on data, non‑functional requirements, solution design, and testing. • Solid understanding of end‑to‑end delivery lifecycles, including governance, testing, and implementation readiness. • Strong stakeholder management skills with the ability to engage and influence senior business and delivery leaders. • Ability to balance enterprise standards with pragmatic, delivery‑focused execution. • Experience mentoring, coaching, or informally leading other BA practitioners. • Excellent communication and documentation skills, with the ability to translate complex analysis into clear, actionable outputs. How to Apply: Online: To apply for this and other suitable exciting opportunities with Brainhunter Systems Ltd., you can apply online through the button on the top right. AI tools may be used for initial screening of applicants. E-mail: Please email Reema at reema.kaur@brainhunter.com with an attached copy of your CV. Brainhunter is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. Brainhunter encourages applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We provide accommodation upon request during the recruitment process; please let the job poster know. We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.
A leading benefits provider in BC seeks a Talent Acquisition Partner to join their Human Resources team. This role involves leading full-cycle recruitment, collaborating with senior stakeholders, and enhancing employer branding strategies. Candidates should have 5–8 years of experience in talent acquisition and strong leadership skills. A competitive salary range of $100,000 - $120,000 per year is offered, along with a generous benefits package and hybrid work environment. #J-18808-Ljbffr
A leading consulting firm is seeking a Senior Project Manager in Toronto to work on-site three days a week for a financial services client. The role involves leading projects of moderate risk and ensuring delivery of business outcomes. Candidates should have 2-5 years of project management experience, relevant certifications, and strong stakeholder management skills. Experience with Agile methodologies and project management tools is essential. This contract position offers the opportunity to work in a dynamic financial environment. #J-18808-Ljbffr
A leading consulting firm is seeking a Senior Portfolio Architect to support a financial services client in Toronto. This hybrid role requires on-site work 3 days a week. The successful candidate will guide the architectural evolution of large product groups, focusing on data and analytics solutions. Candidates should possess strong experience across IT environments and leadership in architecture governance. This contract opportunity has potential for conversion to a full-time position with a competitive rate of $100-$130/hr. #J-18808-Ljbffr
A local health benefits provider is seeking a Manager, Strategy to lead organizational strategy development. This role requires strong leadership skills and a background in strategy execution, workforce planning, and budget management. Responsibilities include aligning tactical plans with company objectives and fostering cross-functional collaboration. The ideal candidate should possess a degree in Business Administration and have extensive experience in agile environments. The position offers a hybrid work model from Burnaby, BC, with a starting salary between $110,000 to $130,000 annually. #J-18808-Ljbffr
A leading health benefits provider is looking for a Director, IT Strategy, Architecture, and Business Management in Burnaby, BC. This role involves overseeing enterprise architecture and IT governance, ensuring alignment with organizational priorities, and leading a high-performing team. The ideal candidate should have 10-12 years of experience in IT strategy and management, with strong leadership and analytical skills. The position offers a competitive salary and a hybrid work environment, fostering health, wellness, and diversity in the workplace. #J-18808-Ljbffr
Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.
We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.
Benefits
Work-life balance with flexible working hours of 7 hours per day, Monday to Friday (i.e., 35 hours per week).
Paid vacation starts at 3 weeks per year, and increases with years of service.
Hybrid work environment (i.e., a combination of work from office and work from home days).
Generous benefits, including extended health, dental, and life insurance; these benefit premiums are 100% paid by PBC.
Company pension contributions after 1 year of service.
Education allowance up to $1,000 per calendar year.
Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!
About the Position
We are searching for 4 permanent Software Developers supporting our IT team.
This position is unionized and part of the CUPE 1816 Bargaining Unit. This position is paid at hourly rates and receives wage increases in accordance with the Collective Agreement. The wage for this position is: $8,546 - $9,657 per month.
Job Summary
Under the broad managerial direction of the Assistant Manager/Manager and as an active member of a self-organized work team, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value. Provides subject matter expertise in program, and systems analysis, design and implementation to the team through the application of the software development life cycle, industry standards and best practices, and individual proficiency levels with PBC’s systems. Evaluates new and enhanced vendor products and contributes to internal knowledge databases. To support the team, may perform duties of the Business Systems Analyst and QA Analyst as determined through team collaboration. May receive and respond to off hours trouble calls. Maintains required proficiency levels in technical skills and core competencies consistent with the established framework for the position and pursues continuing self-development associated with the rapid pace of change within the industry.
Job Duties
Self-Organized Work Team Member
1. As an active member of a self-organized work team and through group cooperation, shared processes and team problem solving, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value by:
defining and expanding on the design features, components and overall priorities communicated by business stakeholders;
estimating size and complexity of the work, and as a group, assessing team capacity to complete the work, determining achievable goals for each stage and identifying out of scope activities;
participating in team discussions and coming to consensus on who will complete the work, and identifying in-house resources including network, database, architecture, deployment, security, production or other subject matter experts necessary to support team success;
collaborating regularly with all team members throughout all stages of the work to track team progress, problem solve roadblocks and interdependencies, and identify options for enhancing stakeholder value in upcoming stages of the work;
committing to and delivering on individually assigned activities and tasks within established time frames, as determined by the team as a whole;
preparing and delivering informal presentations to the team and/or key stakeholders on technical design elements, demonstrations of challenges encountered in any stages of design or delivery, options for team and stakeholder feedback and consideration, and any other aspects where team collaboration can contribute to the quality, timing or effectiveness of shared outcomes;
applying technical, professional, organizational and industry quality standards to meet or exceed delivery goals throughout all stages of the work;
contributing to the smooth flow of communication between all team members and stakeholders;
collectively assessing release and deployment status, and determining timing and activities required to deliver products into production;
participating in retrospectives and sharing in the evaluation of delivery outcomes at the conclusion of each stage of the work, recognizing and celebrating successes, developing action plans for incorporating past or current experiences and new learnings into future team initiatives, and pursuing opportunities for continuous improvement;
transferring knowledge to team colleagues in specific areas of individual expertise to increase team efficiency and operation, capitalize on opportunities for growth and development, and increase team engagement;
liaising with stakeholders throughout all stages of the work to identify and facilitate the removal of barriers to successful team delivery; refers challenges outside of the team’s influence to resources external to the team‘s day to day operation;
on an occasional basis, participating as a team in member communication processes such as focus groups to ensure understanding of the overall member experience with PBC products and services as they relate to the team member’s area of subject matter expertise.
Technical Software Systems Specialist
2. Provides program and systems analysis, design and implementation expertise to the team in the design and delivery of technology-driven products/services through the application of the software development life cycle, industry standards and best practices, and individual proficiency levels with PBC’s systems by:
consulting and collaborating with key internal and external business stakeholders to define and understand business requirements and design features that will influence the development approach and scope of activities
understanding architecture and design diagrams and visualizing programming and system design outcomes within established system architecture;
estimating type and cost of technical resources involved in the design, identifying out of scope activities and planning the specifics of the development process;
developing, customizing or enhancing program code and interfaces to meet product, service and architectural requirements;
consulting with third party suppliers or technical software and service agencies to determine interdependencies and potential/actual barriers associated with their application to the business;
automating unit testing and the software build process to improve efficiency of operation using a variety of tools to compile and package source code;
creating test plans and automated test scripts and running or monitoring outcomes in a test environment to validate features or components;
deploying features from testing to staging and production environments following team and stakeholder signoff, using automatic release platforms to map and represent the environments in which the product/service will operate;
acting as a subject matter expert in the application of specialized knowledge and deep problem solving skills within areas of individual practice such as web, mobile and data, and offering solutions in highly complex situations;
maintaining detailed project documentation within established standards including requirements, design and software specifications, system reports, back up and operational requirements, and user procedures;
providing technical application administration support by monitoring and optimizing application execution through modifying configuration and thresholds such as connectivity timeouts and retries, SQL, runtime optimization, concurrency thresholds, revising windows registry entries, programming workflows and applying other technical tools and techniques.
3. Provides technical support to technology-driven products and services currently operating in a production environment to respond to and troubleshoot production support incidents within target service level objectives, correct software defects and ensure continuing functionality by reconstructing history, reviewing specifications and user procedures, analyzing data sources for integrity issues and identifying system interdependencies. Predicts user and business impacts, evaluates priorities and implements the best fix to resolve functionality problems within time, cost and other resource constraints.
4. May receive off-hours trouble calls and coordinates and/or performs troubleshooting and recovery response through remote access.
5. Evaluates new and enhanced vendor products and makes recommendations to the team and business stakeholders for purchase and incorporation into the business environment.
6. Contributes to internal knowledge repositories to ensure resource information on all technology that has an interface with business products/services is current and accurate.
Additional Technical Functions Assigned Through Team Collaboration
7. Perform any or all duties of the Business Systems Analyst and may perform QA Analyst duties as determined through team collaboration, which do not affect the rating of the core functions of the Developer job.
General Team and Department Support
8. Through continuous learning initiatives, maintains up to date knowledge of system design concepts, development tools, design/build and deployment methodologies, security requirements, operating systems, business products/services within PBC’s environment and their relationship to technology-driven solutions, general technology trends and other information related to the provision of development services.
9. Conducts ongoing review of technical materials related to changes in in-house products/services from a technology perspective, and those originating through cloud services management. Conducts online research and participates in information exchanges with colleagues and technical contacts, including membership in technology resource groups.
10. Participates in semi-annual disaster recovery exercises by conducting regression testing for specific business applications in consultation with Data Base Administrators and members of the disaster recovery team.
11. Performs other assigned duties related to the provision of development services and team operation which do not affect the rating of the job.
Qualifications
2 year diploma in computer systems technology such as BCIT’s Computer Systems Technology (CSIT) with program options in Technical Programming (or equivalent program) which in addition to technology courses includes foundational courses in
Business Communication
MS Office products including Basic Word, Outlook and PowerPoint, and Advanced Excel
Project Management
Additional courses related to one or more areas of technical specialization (equivalent to one year or 15 credits)
Software testing courses equivalent to
International Software Testing Qualifications Board Foundation Level (17 hours) OR Association of Software Testers Foundation Level (36 hours)
Formal training leading to certification in Agile practitioner level skills and knowledge (eg SAFe Practitioner course (14 hours) or equivalent industry-recognized Agile course(s)
Demonstrated critical thinking skills gained through the successful application of problem solving methods such as problem analysis, logic and judgement
Minimum 5 years in business application development in a project team structure (medium size environment) with experience using a variety of application tools specific to the assigned area of operation and exposure to testing/quality assurance and business/systems analysis in a medium to large sized organization, working on medium to large scale projects.
Demonstrated understanding of
All technical software design, business analysis and testing skills as defined in the technical skills framework for this position
All team collaboration core competencies as defined in the core competency framework for this position
MS Office products (basic Word, Outlook and PowerPoint; advanced Excel including pivot tables)
Note: This role will be supporting the SQL and Data Engineering team.
If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.
While we thank all applicants for their interest, only short-listed candidates will be contacted.
Diversity, Equity, and Inclusion
PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.
We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.
To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to
careers@pac.bluecross.ca . These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.
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