About us: "Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth " Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the international informal luxury ready-to-wear sector. As a perfect blend of industry and craftsmanship, our products are designed to stand the test of time. The whole world is fascinated by the products of our country, by the careful selection of raw materials, and the search for the highest quality and creativity in every step of the production chain. Today, the Brunello Cucinelli company finds its true meaning and aesthetic pursuit in manual skills, craftsmanship and the exclusivity of its collections. They are the truest expression of humanity and of creativity and, as such, are fundamental to us. Who you are: The Store Manager is responsible for achieving store goals while demonstrating brand philosophy, professionalism, attention to detail, and technical capability. The Store Manager is truly the ‘conductor’ leading each member of the store to achieve a perfect symphony of client experience and store operations. This is a position of great responsibility that encompasses administrative activities including store budget allocation (sales volumes, profitability, customer portfolio, etc.), talent attraction and retention, and inventory ownership. The Store Manager is a dynamic leader by nature, inspiring the store teams through his/her energy and passion. The Store Manager is the largest contributor to the overall atmosphere and energy of the store and is responsible for creating a luxury setting that conveys a feeling of home to all that visit. Role responsibilities: Manage all aspects of the retail store. Lead by example to provide industry-leading customer service building guest loyalty through in-store experience. Satisfactorily resolve customer service issues by using best-in-class customer service, and ensure detailed responses to customer problems and complaints. Serve as a market expert regarding competitive environment, talent network, and opportunities for strategic brand positioning. Achieve Goals including store sales, inventory KPIs, performance management, and timekeeping for payroll. Oversee, observe, and give feedback on client interactions ensuring that each client advisor provides a tailored, personal, and memorable experience aimed at growing client retention. Coordinate staff training programs to enhance product competency, customer service, sales technique, stock management and ensure these tasks are performed in an efficient and effective manner. Set reasonable sales objectives for staff and review them systematically while identifying possible areas of improvement to promote achievement of sales objectives. Assign & delegate responsibilities to each member of the team while monitoring the performance and contribution to store success. Carry out year-end staff evaluations. Identify potential future candidates for the store to build bench of talent. Recruit, hire and onboard new staff to ensure store is always staffed. Analyze reporting including sell-through, productivity, sales results, and customer information and communicate to domestic and international business partners. Partner with Merchandising and Buying to ensure that the store has enough product to meet customer expectation and demand. Oversee stockroom and all product movement to ensure accuracy or inventory and storage of goods to company standards. Oversee Quarterly inventory process and ensure company identified KPIs are met. Build effective working relationships with peers and stakeholders throughout the organization. Ensure Visual Merchandising in store is maintained to company standards throughout the day, partner with Visual Merchandising team to refresh store based on sell through and availability Qualifications: High school diploma required; College degree preferred. 8+ years’ experience in an equivalent role in a luxury environment. Proven ability to meet business goals by driving results through store team. Ability network and cultivate clients. Strong verbal and written communication skills. Proficient with POS systems and Microsoft Office Suite; Outlook and Excel. Ability to stand for multiple hours continuously and lift up to 40 pounds without assistance. Availability to work a varied schedule each week including nights and weekends. Brunello Cucinelli is committed to employment equity and diversity. We welcome and encourage applications from all qualified individuals and provide equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected under applicable local law. In accordance with pay transparency requirements, the salary range for this position is $125,000 to $140,000 CAD per year. Compensation discussions will be conducted openly during the interview process. Offers are determined based on a variety of factors, including relevant skills, training, years of experience related to the role, education, and our organizational structure. In addition to base salary, Brunello Cucinelli offers a comprehensive benefits package that includes health and dental coverage, life and disability insurance, retirement savings options, statutory holidays, a generous vacation and paid time-off policy, and opportunities for career growth within a dynamic team environment.
About us: "Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth "– Brunello Cucinelli Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the international informal luxury ready-to-wear sector. As a perfect blend of industry and craftsmanship, our products are designed to stand the test of time. The whole world is fascinated by the products of our country, by the careful selection of raw materials, and the search for the highest quality and creativity in every step of the production chain. Today, the Brunello Cucinelli company finds its true meaning and aesthetic pursuit in manual skills, craftsmanship and the exclusivity of its collections. They are the truest expression of humanity and of creativity and, as such, are fundamental to us. Who you are: Brand Ambassadors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers. This role is vital to our brand and supports the Brand Manager in achieving sales goals and operational objectives. Brand Ambassadors are responsible for delivering personal sales goals, clienteling and maintaining visual standards in accordance with the standards and policy and procedures of both Brunello Cucinelli and the larger Department Store. This role is at the Holt Renfrew location at Bloor Street. Role responsibilities: Provide industry leading customer service by building guest loyalty through in-store experience. Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients. Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service. Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment. Maintain awareness of all current marketing and promotional activity for both the brand and larger Department Store environment. Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle. Facilitate sales with all partners outside of the BC shop, including Personal Shoppers, key designer sales associates, brand ambassadors and sales associates. Build effective working relationships with colleagues in our other stores, Corporate Partners, Department Store Management, and other non-Brunello Cucinelli employees. Under the guidance and direction of Brand Manager and/or other Department Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business. Support and partner with the Brand Manager and Department Store in maintaining consistent inventory levels to prevent shrink and loss. Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed. Follow policy and procedure, safety guidelines, and meet operational objectives as dictated by Department store and Brunello Cucinelli. Demonstrate reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines. Promote cooperation and commitment within the team to achieve goals and celebrate team accomplishments. Proactively seek feedback for performance and opportunities for growth. Qualifications: High School Diploma required. 3-5 years’ experience working in an elevated retail or hospitality environment. Strong affinity for Brunello Cucinelli brand and philosophy. Exceptional customer service and networking skills. Demonstrate flexibility and adaptability when workload or tasks are changed as necessitated by business. Utilize business acumen and strong communication (both written and verbal) in relation to store business, product assortment and business opportunities. Proficient with POS systems and Microsoft Office Suite; Outlook and Excel. Familiarity with RFID technology is a plus. Ability to stand for multiple hours and lift up to 40 pounds without assistance. Able to work a varied schedule each week including nights and weekends. Brunello Cucinelli is committed to employment equity and diversity. We welcome and encourage applications from all qualified individuals and provide equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected under applicable local law. In accordance with pay transparency requirements, the salary range for this position is $27 to $35 CAD per hour. Compensation discussions will be conducted openly during the interview process. Offers are determined based on a variety of factors, including relevant skills, training, years of experience related to the role, education, and our organizational structure. In addition to base salary, Brunello Cucinelli offers a comprehensive benefits package that includes health and dental coverage, life and disability insurance, retirement savings options, statutory holidays, a generous vacation and paid time-off policy, and opportunities for career growth within a dynamic team environment.
About us:
\"Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth \"– Brunello Cucinelli
Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the international informal luxury ready-to-wear sector. As a perfect blend of industry and craftsmanship, our products are designed to stand the test of time. The whole world is fascinated by the products of our country, by the careful selection of raw materials, and the search for the highest quality and creativity in every step of the production chain. Today, the Brunello Cucinelli company finds its true meaning and aesthetic pursuit in manual skills, craftsmanship and the exclusivity of its collections. They are the truest expression of humanity and of creativity and, as such, are fundamental to us.
Who you are:Client Advisors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers. This role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives. Client Advisors are responsible for being ambassadors of the brand and furthering the Humanistic philosophy of Solomeo.
Role responsibilities:Provide industry leading customer service building guest loyalty through in-store experience.Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service.Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.Maintains awareness of all current marketing and promotional activity.Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business.Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss.Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.Utilizes business acumen (both written and verbal) in relation to store business, product assortment and business opportunities.Build effective working relationships with colleagues in our other stores and Corporate Partners.Demonstrates reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines.Promotes cooperation and commitment within the team to achieve goals and celebrates team accomplishments and shares credit with others.Proactively seeks feedback for performance and opportunities for growth.
Qualifications:Strong affinity for Brunello Cucinelli brand and philosophy.High School Diploma required.3-5 years’ experience working in an elevated retail or hospitality environment.Exceptional customer service and networking skills, with the ability to network and develop clients.Strong verbal and written communication skills.Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.Ability to stand for multiple hours and lift up to 40 pounds on occasion.Availability to work a varied schedule each week including weekends and holidays.
Brunello Cucinelli is committed to employment equity and diversity. We welcome and encourage applications from all qualified individuals and provide equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected under applicable local law.
In accordance with pay transparency requirements, the salary range for this position is $27 to $35 CAD per year. Compensation discussions will be conducted openly during the interview process. Offers are determined based on a variety of factors, including relevant skills, training, years of experience related to the role, education, and our organizational structure.In addition to base salary, Brunello Cucinelli offers a comprehensive benefits package that includes health and dental coverage, life and disability insurance, retirement savings options, statutory holidays, a generous vacation and paid time-off policy, and opportunities for career growth within a dynamic team environment.
About us:
\"Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth \"– Brunello Cucinelli
Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the international informal luxury ready-to-wear sector. As a perfect blend of industry and craftsmanship, our products are designed to stand the test of time. The whole world is fascinated by the products of our country, by the careful selection of raw materials, and the search for the highest quality and creativity in every step of the production chain. Today, the Brunello Cucinelli company finds its true meaning and aesthetic pursuit in manual skills, craftsmanship and the exclusivity of its collections. They are the truest expression of humanity and of creativity and, as such, are fundamental to us.
Who you are:Client Advisors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers. This role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives. Client Advisors are responsible for being ambassadors of the brand and furthering the Humanistic philosophy of Solomeo.
Role responsibilities:Provide industry leading customer service building guest loyalty through in-store experience.Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service.Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.Maintains awareness of all current marketing and promotional activity.Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business.Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss.Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.Utilizes business acumen (both written and verbal) in relation to store business, product assortment and business opportunities.Build effective working relationships with colleagues in our other stores and Corporate Partners.Demonstrates reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines.Promotes cooperation and commitment within the team to achieve goals and celebrates team accomplishments and shares credit with others.Proactively seeks feedback for performance and opportunities for growth.
Qualifications:Strong affinity for Brunello Cucinelli brand and philosophy.High School Diploma required.3-5 years’ experience working in an elevated retail or hospitality environment.Exceptional customer service and networking skills, with the ability to network and develop clients.Strong verbal and written communication skills.Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.Ability to stand for multiple hours and lift up to 40 pounds on occasion.Availability to work a varied schedule each week including weekends and holidays.
Brunello Cucinelli is committed to employment equity and diversity. We welcome and encourage applications from all qualified individuals and provide equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected under applicable local law.
In accordance with pay transparency requirements, the salary range for this position is $27 to $35 CAD per year. Compensation discussions will be conducted openly during the interview process. Offers are determined based on a variety of factors, including relevant skills, training, years of experience related to the role, education, and our organizational structure.In addition to base salary, Brunello Cucinelli offers a comprehensive benefits package that includes health and dental coverage, life and disability insurance, retirement savings options, statutory holidays, a generous vacation and paid time-off policy, and opportunities for career growth within a dynamic team environment.
