A leading insurance firm in Toronto seeks a Director, Digital Product Owner to lead product strategy and continuous improvements in digital experiences. You'll develop a multi-year roadmap, champion customer experience, and collaborate with diverse teams for impactful outcomes. The role requires a strong understanding of digital product management, effective cross-functional leadership, and a data-driven mindset. The position offers a base salary between $121,200 and $171,200 annually, plus additional compensation components. #J-18808-Ljbffr
Permanent Full Time We are seeking a Director, Platform Product Owner for our Appian Platform. We are seeking visionary leaders to transform our Intelligent Document Processing (IDP), Workflow, and Automation capabilities. As a Director, Platform Product Owner, you will play a pivotal role in shaping the future of Workflow and Automation at Canada Life. We are hiring four Directors, each accountable for one of the following areas: Leading one or more large‑scale applications of IDP, Workflow, and Automation. Driving the IDP, Workflow, and Automation Centre of Excellence and Continuous Improvement. In this role, you will partner with business stakeholders and technology teams to deliver exceptional experiences for employees, advisors, members, and customers. You will own the platform vision and roadmap, ensuring alignment with enterprise strategy and enabling outcomes that drive measurable business value. What You Will Do Define and own the platform vision and roadmap for IDP, Workflow, and Automation, ensuring alignment with enterprise priorities. Collaborate across the organization to leverage reusable capabilities and deliver scalable solutions. Translate strategy into actionable plans, including backlog prioritization, feature breakdown, and release management. Champion customer‑centric design, using data‑driven insights and usability feedback to guide decisions. Lead end‑to‑end delivery, from concept through adoption and value realization, ensuring operational excellence and continuous improvement. Mentor and develop a high‑performing team, fostering a culture of innovation, accountability, and collaboration. Partner with technology leaders to evaluate architecture, manage dependencies, and optimize build‑vs‑buy decisions. Drive Agile delivery discipline, ensuring transparency, risk mitigation, and timely execution. What You Bring A customer‑first mindset with a passion for improving experiences. Proven ability to lead large‑scale platform initiatives and influence across all levels. Strong strategic thinking and communication skills, able to simplify complexity and inspire action. Ability to balance trade‑offs and make decisions that optimize business outcomes. Expertise in Agile delivery, backlog management, and prioritization. Experience with Workflow and Automation platforms (e.g., Appian, PEGA, CP4BA) and low‑code SaaS solutions. The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e., annual bonus, commission etc.). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting; closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Be your best at Canada Life – Apply today! We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com. Canada Life would like to thank all applicants; however, only those who qualify for an interview will be contacted. #J-18808-Ljbffr
Overview Permanent Full Time. We’re seeking a Director, Digital Product Owner to lead the strategy, development, and continuous improvement of our digital experiences. This is a pivotal role within our digital teams, responsible for shaping customer-centric, data-informed, and technically sound products that drive meaningful business outcomes. You’ll be a collaborative leader who thrives in dynamic environments, embraces iteration, and is passionate about delivering inclusive and impactful digital experiences. What you will do Develop and own a multi-year product roadmap for digital experiences, aligning with business goals, customer needs, and technical feasibility. Build strong relationships with stakeholders and drive alignment with initiatives across the enterprise. Write clear, actionable user stories that reflect customer pain points and business value. Champion the customer experience, ensuring product decisions are rooted in empathy, usability, and measurable impact. Collaborate and contribute meaningfully to discussions on design, content, engineering, analytics, and business teams to deliver seamless, intuitive journeys. Apply a product mindset, focusing on outcomes over outputs and continuously iterating based on user feedback and data insights. Guide the product lifecycle from discovery and ideation through delivery and optimization, ensuring readiness across business units. Integrate data into product operations, using tools like analytics dashboards, customer surveys, and usability testing to inform product decisions. Facilitate stakeholder alignment, communicating product vision, progress, and results to internal teams and occasionally directly to customers. Support iterative delivery, embracing experimentation, learning, and continuous improvement. Act as a customer advocate, contributing meaningfully to discussions on design and engineering, and helping bridge gaps between disciplines. Measure success through clear KPIs and business impact, using data to validate decisions and guide future iterations. Socialize team wins, progress updates, and roadmap plans to foster transparency, alignment, and momentum across the organization. What you will bring A strong understanding of digital product management, especially with web-based platforms. Comfort with product delivery – you should be able to collaborate effectively with developers, designers and content writers. A customer-first mindset, with a passion for creating thoughtful, intuitive digital experiences. A proactive and results-oriented approach, with a track record of delivering measurable value through collaboration and innovation. A focus on data over opinions, using insights to inform and validate decisions. Experience leading cross-functional teams, fostering collaboration and shared ownership. A growth mindset, embracing experimentation, learning, and continuous improvement. Strong communication and storytelling skills to align stakeholders and inspire teams. Experience in agile methodologies, product discovery, and iterative delivery. A curious and improvement-focused mindset – you’re comfortable asking “why” and exploring better ways of doing things. The base salary for this position is between $121,200- $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting; closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Be your best at Canada Life – Apply today! Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com. Canada Life would like to thank all applicants; however only those who qualify for an interview will be contacted. #J-18808-Ljbffr
Overview Permanent Full Time. We are seeking a Director, Platform Product Owner for our Connected Platforms. We are seeking visionary leaders to transform our Contact Centre, Knowledge, Content, Decisioning and Document composition capabilities. As a Director, Platform Product Owner, you will play a pivotal role in shaping the future of enterprise interactions, knowledge, content and decisioning capabilities at Canada Life. We are hiring three Directors, each accountable for one of the following areas: Contact Centre Experience and Interaction Enterprise Knowledge and Content Management Enterprise Decision and Content Generation What You Will Do Define and own the platform vision and roadmap for Contact Centre, Knowledge & Content Management and Decision & Content Generation, ensuring alignment with enterprise priorities. Collaborate across the organization to leverage reusable capabilities and deliver scalable solutions. Translate strategy into actionable plans, including backlog prioritization, feature breakdown, and release management. Champion customer-centric design, using data-driven insights and usability feedback to guide decisions. Lead end-to-end delivery, from concept through adoption and value realization, ensuring operational excellence and continuous improvement. Mentor and develop a high-performing team, fostering a culture of innovation, accountability, and collaboration. Partner with business and technology leaders to evaluate architecture, manage dependencies, and optimize build vs. buy decisions. Drive Agile delivery discipline, ensuring transparency, risk mitigation, and timely execution. What You Bring A customer-first mindset with a passion for improving experiences. Proven ability to lead large-scale platform initiatives and influence across all levels. Strong strategic thinking and communication skills, able to simplify complexity and inspire action. Ability to balance trade-offs and make decisions that optimize business outcomes. Expertise in Agile delivery, backlog management, and prioritization. Experience with Contact Centre, Knowledge, Content, Decision Management platforms (e.g., AWS Connect, Salesforce, CP4BA) and low-code SaaS solutions. The base salary for this position is between $121,200 - $171, 200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Be your best at Canada Life- Apply today! Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com. Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. #J-18808-Ljbffr
A prominent financial services company in Toronto is seeking a Director, Platform Product Owner to oversee their Connected Platforms. This role is crucial for transforming the Contact Centre and decision capabilities across the organization. The ideal candidate will possess strong leadership in platform initiatives, with a deep understanding of Agile delivery, and tools such as AWS Connect and Salesforce. The competitive salary ranges from $121,200 to $171,200 annually. #J-18808-Ljbffr
A leading financial services company in Toronto is seeking a Director, Platform Product Owner to shape the future of Workflow and Automation. In this role, you will define the platform vision and ensure alignment with enterprise strategy while leading large-scale initiatives. The ideal candidate has a customer-first mindset and a strong background in Agile delivery. A competitive salary range of $121,200 - $171,200 is offered, along with opportunities for growth in an inclusive environment. #J-18808-Ljbffr
