ABOUT US Strides Toronto is amulti-service agencyproviding a wide range of exceptional programs and services thatimprove the mental, social and physical health of infants, children and youthfrom the pre-natal stage to age 29,and their families. With arange of community, residential and treatment services, we build strength and resilience through equitable, accessible, client-driven services, system leadership and advocacy. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. In its Lead Agency role,Strides Toronto collaborates with 23 publicly funded infant, child and youth mental health (ICYMH) core service providers to design and implement system-level improvements that promote access, responsive service delivery and experience, and positive mental health outcomes for young people and families across Toronto’s diverse communities.To learn more about who we are and what we do, we invite you to visit our website at ABOUT THE ROLE TheApplication Specialist is aone-year full-time contract positionthat provides expertise for administration, customization, optimization, and support of the organization’s Client Information System(s) and related applications, and to ensure that they meet the needs and requirements of the users and the business. Salary range: $73,265.00 to $85,319.00 per annum. This is a one-year full-time contract position till February 2027. WHY JOIN OUR TEAM? We provide a hybrid work model. We provide opportunities for growth and professional development. We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive. We have a collaborative and supportive Senior Management Team. We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation. WHAT YOU WILL DO Act as subject matter expert for the Client Information System (CIS), overseeing adherence to technical and clinical processes and workflows. Provide support to CIS users by actively listening, understanding their needs, proposing solutions, and collaborating with vendor(s) to optimize CIS functionality. Ensure a seamless client service experience, minimizing negative impacts. Utilize Strides’ ticket management system to provide first and second level support for Strides’ users and partner members that access the CIS system and related clinical applications. Collect information and scope out specifications with key stakeholders to create customized reports and forms using standard tools within CIS and other applicable tools. Liaise with internal employees and/or external partners to coordinate data submissions to the Ministry of Health by following the standard organizational practices maintaining strict adherence to deadlines, and follow-up timely to investigate errors and exceptions in the submissions. Ensure that all software/ applications organization wide are available and functioning optimally. Provide ongoing support to employees including access, training and awareness of updates or changes. Provide on-going communication, training, and knowledge enablement to employees regarding application capabilities, new features and updates. Develop and deliver training to internal end-users or other trainers that support the end-user’s ability to utilize the organizational or departmental application(s) successfully and independently. Create materials that support end-user training and enable use of the applications post-training. THE “MUST HAVES” The following education, professional memberships and knowledge are a requirement for this role: Completion of College or University Degree in Information Technology related field. 5 years of experience in a related field. Sound knowledge of multi-tier product architecture, SaaS, IaaS, communications protocols, and database concepts and best practices. Sound knowledge of Enterprise Infrastructure: Virtualization, Server, Networks, SAN. Understanding of Privacy legislation (PHIPA, PIPEDA). Strong communication, customer-service, and interpersonal skills in a user-facing role. Ability to be productive independently and in a collaborative team environment while managing one’s time effectively. Proven self-starter with sound judgment and prioritization abilities with evidence of innovative thinking. Demonstrated ability for critical and logical thinking. Diplomacy, tact and ability to negotiate deliverables with users, colleagues, and stakeholders. Ability to plan highly complex projects and successfully follow through on deliverables. Ability to prioritize and manage multiple conflicting demands. Adaptable and responsive in a fast-paced work environment. THE ‘NICE TO HAVES’ While not required, preference will be given to candidates with the following: Fluency in another language(s), including sign language. Awareness of the role of diversity, equity, and inclusion in the workplace and within the community being served by the position. An understanding of Anti-Black Racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health when working with clients and their families. Ability to recognize and identify situations where incidents of and imbalance of power and privilege may occur and can result in possible negative impacts for the client. BEFORE STARTING WITH US As our work puts us in direct contact with youth and vulnerable persons in our community, with health and safety as a priority,the successful candidate mustcomplete or obtain the following before commencement of their employment: A Vulnerable Sector police check. A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled. HOW TO APPLY Please submit a cover letter and resume outlining your demonstrated education, certification (if applicable), working and related volunteer experience and how you meet specific requirements for this position, and any additional considerations you deem appropriate. The application deadline isNovember 17, 2025. Strides Toronto is an equal opportunity employer. We benefit from diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect the diversity of the communities we serve. Strides Toronto is a participant in the Government of Canada’s 50-30 Challenge, a program which challenges organizations to improve access for women and/or non-binary people and other equity-deserving groups, including those identifying as: racialized, Black, and/or people of colour, people with disabilities (including invisible and episodic disabilities), 2SLGBTQ+ and/or gender and sexually diverse individuals, and Aboriginal and/or Indigenous Peoples to increase the representation and inclusion of diverse groups within their workplace. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process. We thank all applicants however, only those selected for interviews will be contacted. #J-18808-Ljbffr
Contribute to the City of Hamilton, one of Canada’s largest cities – home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason Job Details Job ID #31329: Supervisor, Clinics – Child & Adolescent Services Union: Non-Union Job Description ID #: A11965 Close date: Interested applicants please submit your application online at by 4:00 p.m. on November 26, 2025. Internal applicants should apply with your work e‑mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted. SUMMARY OF DUTIES Reporting to the Manager, Child & Adolescent Services, the Supervisor, Clinics – Child & Adolescent Services is responsible for functional and administrative supervision of staff and the coordination and service delivery of outpatient mental health treatment services. Responsibility includes recruitment, supervision and evaluation of staff and participating in division manager after-hours on-call coverage where deemed necessary and appropriate. GENERAL DUTIES Provides day-to-day supervision of program staff to ensure efficient and effective service to internal and external stakeholders, including responsibility for evening clinic hours. Provides direction, leadership and coordination of teamwork; motivate and encourage staff to achieve high levels of performance and productivity; foster a work environment which supports customer service, innovation, and quality of service; applying all applicable regulations, standards, policies and in accordance with Corporate Vision, Mission and Values. Responsible for the performance management of staff including motivation, supervision, interviewing, hiring, orientation, training, scheduling, progressive discipline, coaching, performance evaluations, attendance management and appropriate handling of confidential matters. Develops and empowers staff through delegation of responsibilities and accountabilities, through regular feedback and by providing development opportunities. Ensures clinical practice according to the standards as set out in regulatory bodies of those representing clinicians such as the Ontario College of Social Service and Social Workers, College of Occupational Therapists of Ontario, College of Registered Psychotherapists of Ontario, etc. Monitors the operations within responsible program areas to ensure safety; service quality; and cost-effective and timely delivery of services, while adhering to the Ministry of Health and Public Health Services Guidelines and Protocols. Monitors inventory relevant to clinical service operations and works with the Manager, Child and Adolescent Services to support procurement, appropriate ordering, and cost-consciousness. Provides guidance to staff for required Policies and Procedures and associated medical directives and best practice guidelines. Contributes to development and ongoing maintenance of these documents as they relate to the responsible program areas. Provides support to the Manager, Child and Adolescent Services to identify emerging program and service trends for operational planning purposes. Provides input to the Manager, Child and Adolescent Services for the purposes of budget planning. Receives and resolves escalated complaints, and responds to inquiries from client families, general public, service providers. Other stakeholders. Participates in public health emergency situations and outbreaks as required. Required to work during labour disputes or other work stoppages and to perform a variety of added duties during these events. Maintains current knowledge regarding child and youth mental health, evidence informed clinical practice and other related clinical activities and health trends. Participates in ongoing professional development. Assesses and interprets legislative changes and recommend and implement new and/or updated work methods. Prepare and implement new policies/procedures and update existing policies/procedures as required. Develops and implements ongoing training to ensure staff maintains up to date knowledge of amendments to existing legislation and divisional policies and procedures, and clinical practices. QUALIFICATIONS Master’s degree in Social Work from a recognized university with current certificate of registration with the Ontario College of Social Workers and Social Service Workers, or a Master’s degree in related professional body e.g. CPRO, AAMFT. Previous progressive experience in a Public Health field is preferred, including thorough knowledge of evidence informed best practice interventions in the area of Child and Youth mental health. Demonstrated knowledge and skill, acquired through progressively responsible clinical practice application in public health and clinical social work and/or mental health practice including working knowledge of applicable Child, Youth and Family Services Act, Public Health, Ontario Public Health Standards and relevant protocols, policies and standards. Excellent communication (both verbal and written), facilitation, public relation, presentation and conflict resolution skills. Ability to manage, prioritize and balance a number of projects simultaneously and to meet deadlines. Health promotion and community development experience is preferred. Continuous quality improvement processes, quality assurance experience is preferred. Demonstrated knowledge and experience working with local community resources related to Child and Youth mental health support services. Experience with management of client records, privacy and personal health information. Previous extensive supervisory experience overseeing a unionized workforce. Demonstrated ability to motivate staff and foster co‑operative and harmonious team environment. Demonstrated record of strong leadership and guidance, customer focus, team advocacy, staff delegation, empowerment and staff development, and is result oriented. Strong organization and time management skills. General understanding of Labour Relations with respect to the Progressive Discipline Process. Demonstrated ability to provide leadership in a multi‑union environment. Working knowledge of computer software applications (Microsoft Office, Word, Excel, Access and Power Point). Demonstrated knowledge of the Child, Youth and Family Services Act, Health and Safety Act and applicable regulations as it relates to the position. Working knowledge and understanding of applicable Collective Agreement(s). Must have a valid Class ‘G’ driver’s licence valid in the Province of Ontario and be able to maintain same. Provision of a car by individual for use on the job. Must be flexible in work schedules and available to work evenings or weekends as needed. NOTE The successful candidate will be required to provide immunization records, which may include TB testing prior to the start of employment to meet the requirements of the Staff Immunization and Surveillance Policy and Procedure. This is an office‑based position. Disclaimer Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. Terms The City is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. Compensation – $102,265.80 – $127,833.16 #J-18808-Ljbffr
ABOUT US Strides Toronto is a multi-service agency providing a wide range of exceptional programs and services that improve the mental, social and physical health of infants, children and youth from the pre-natal stage to age 29, and their families. With a range of community, residential and treatment services, we build strength and resilience through equitable, accessible, client‑driven services, system leadership and advocacy. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. In its Lead Agency role, Strides Toronto collaborates with 23 publicly funded infant, child and youth mental health (ICYMH) core service providers to design and implement system‑level improvements that promote access, responsive service delivery and experience, and positive mental health outcomes for young people and families across Toronto’s diverse communities. To learn more about who we are and what we do, we invite you to visit our website at ABOUT THE ROLE The Financial Accountant is a full-time permanent position that is responsible for performing financial reporting activities, including month‑end and year‑end closing procedures, funder reporting, audit preparation, and ad‑hoc financial analysis. This role ensures accuracy and compliance with established standards and supports continuous improvement in financial systems and processes. Salary range: $58,001.00 to $67,543.00 per annum. Benefits: Competitive Group Health Benefits, Defined Contribution Pension plan. This is a full-time permanent position. WHY JOIN OUR TEAM? We provide a hybrid work model and competitive Group Health Benefits and Pension Plan. We provide opportunities for growth and professional development. We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive. We have a collaborative and supportive Senior Management Team. We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation. WHAT YOU WILL DO Provide first level review for entries and activities carried out by the Financial Coordinators to ensure accuracy of information and proper cost‑center/G/L allocation to enable timely processing. Gather and prepare information to be entered in the report templates that inform the respective Ministries (or other funders) where funding has been allocated and spent within specified programs. Prepare and analyze monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles (GAAP) and organizational policies. Oversee and manage the month‑end and year‑end close processes to ensure timely and accurate financial reporting. Prepare detailed reports for funders, including financial statements, budget vs. actual reports, and narrative summaries of program performance. Collaborate with program managers to gather and analyze financial data related to specific programs and projects. Ensure compliance with funder requirements and reporting guidelines, including timely submission of financial reports and documentation. Compile and organize financial records, including general ledger entries, reconciliations, and supporting schedules for the audit. Support in the analysis of financial data and trends to provide insights and explanations for variances and unusual transactions during the audit. Prepare audit schedules and reports summarizing findings, recommendations, and action plans for management review. THE “MUST HAVES” The following education, professional memberships and knowledge are a requirement for this role: Undergraduate degree in accounting, finance, business administration, or related field. Minimum 3–5 years of experience in accounting, preferably in the non‑profit sector. Knowledge of federal and provincial regulations related to financial reporting and compliance. Experience with accounting software (preferably Sage Intacct). Strong understanding of financial reporting, accounting principles (GAAP), and funder reporting requirements. Proficiency in financial analysis, forecasting, and budgeting techniques. Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis). Excellent analytical, problem‑solving, and organizational skills. Ability to communicate effectively with stakeholders at all levels. Demonstrated ability to work independently and as part of a team. THE ‘NICE TO HAVES’ While not required, preference will be given to candidates with the following: CPA designation or working toward CPA certification is considered an asset. Fluency in another language(s), including sign language. Awareness of the role of diversity, equity, and inclusion in the workplace and within the community being served by the position. An understanding of Anti‑Black Racism, anti‑oppressive/anti‑racism perspective in the context of the social determinants of health when working with clients and their families. Ability to recognize and identify situations where incidents of and imbalance of power and privilege may occur and can result in possible negative impacts for the client. BEFORE STARTING WITH US As our work puts us in direct contact with youth and vulnerable persons in our community, with health and safety as a priority, the successful candidate must complete or obtain the following before commencement of their employment: A Vulnerable Sector police check. A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled. HOW TO APPLY Please submit a cover letter and resume outlining your demonstrated education, certification (if applicable), working and related volunteer experience and how you meet specific requirements for this position, and any additional considerations you deem appropriate. The application deadline is October 29, 2025 . Strides Toronto is an equal opportunity employer. We benefit from diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect the diversity of the communities we serve. Strides Toronto is a participant in the Government of Canada’s 50‑30 Challenge, a program which challenges organizations to improve access for women and/or non‑binary people and other equity‑deserving groups, including those identifying as: racialized, Black, and/or people of colour, people with disabilities (including invisible and episodic disabilities), 2SLGBTQ+ and/or gender and sexually diverse individuals, and Aboriginal and/or Indigenous Peoples to increase the representation and inclusion of diverse groups within their workplace. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process. We thank all applicants however, only those selected for interviews will be contacted. #J-18808-Ljbffr
A leading mental health service provider in Hamilton seeks a Supervisor for Clinics focusing on Child and Adolescent Services. This role demands strong leadership, excellent communication skills, and a comprehensive understanding of child mental health practices. Responsibilities include supervising staff, ensuring quality service delivery, and managing clinic operations. The position offers competitive compensation in the range of $102,265.80 to $127,833.16.
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