Technical Claims Specialist, Property - Remote or Hybrid (Markham, ON) We are currently looking to add an experienced Technical Claims Specialist - Property to our team to work in a REMOTE or HYBRID environment. Note: This description has been refined to remove boilerplate and reorganize content for clarity while maintaining the original information. Role Responsibilities Investigate, negotiate and settle claims Direct field investigations as required for exposure and within account guidelines parameters Make initial contact as per account guidelines Report to client as per account guidelines Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements Provide high level of customer service to clients and the insured Support and Collaboration Provide guidance and direction to adjusting peers on claims handling strategies and issue resolution Supervise back up and support as required (providing support to the team, approve reserves and payments) Assist with the training and development of staff on account-specific processes Assist with the resolution of claims issues / escalations Provide secondary resource and contact for clients Qualifications And Experience University degree or post-secondary education related to insurance is nice to have Minimum of 3 years’ experience CIP designation or working towards designation Adjuster’s license or have completed a minimum of the below 4 CIP courses: C11: Principles and Practice of Insurance C12: Insurance on Property C13: Insurance Against Liability—Part 1 C14: Automobile Insurance—Part 1 C110: Essentials of Loss Adjusting (Nice to have) Equivalency in combination of education and experience will be considered Ongoing commitment to education and learning Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information Why join ClaimsPro? You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs, with a flex-benefit plan to customize coverage You are working in parallel with other SCM Insurance services Your continuous education fees are reimbursed to maintain your license Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance Visit or to learn more SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates Seniority level Mid-Senior level Employment type Full-time Job function Finance and Sales Industries: Insurance Referrals increase your chances of interviewing at ClaimsPro LP by 2x Get notified about new Claims Technician jobs in Markham, Ontario, Canada. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Expert en sinistres - Division des risques spéciaux (SRD) - (Montréal, QC) Join to apply for the Expert en sinistres - Division des risques spéciaux (SRD) - (Montréal, QC) role at ClaimsPro LP Le poste en bref Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des autoassurés. Formation, Connaissances Et Expérience Requises Expérience en règlement de sinistres - responsabilité civile Bonnes aptitudes en communications interpersonnelles Aptitudes à négocier Bonne gestion du temps Faire preuve d’esprit d’équipe Dédié au service à la clientèle Responsabilités Recueillir les versions des faits des assurés et/ou des témoins/tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et du service à la clientèle. Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients. Constater et déterminer l’étendue des dommages selon les normes de nos clients. Négocier un règlement équitable et satisfaisant pour toutes les parties en cause. Participer au développement des affaires en rencontrant régulièrement les clients actuels. S"acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies. Compétences Requises Pour Réussir Un diplôme d’études universitaires ou d’études collégiales spécialisées en droit criminel, en droit et en sécurité, ou en administration des affaires. Votre éducation formelle en jugement; les compétences que vous avez acquises en travaillant dans le milieu juridique peuvent faire de vous un candidat idéal pour un poste d’expert en sinistres. Spécialisation dans les dossiers erreurs et omissions et/ou responsabilité des administrateurs et dirigeants. Permis d’expert en sinistres valide de l’AMF - catégorie 5A De 7 à 10 ans d'expérience en règlement de sinistres Permis de conduire valide Bilinguisme un atout Compétences Requises Autonomie et sens des responsabilités Capacité d'analyse et de jugement Souci du travail bien fait et respect des échéances Bonnes aptitudes à la rédaction SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Tous les employés potentiels doivent faire l'objet d'une vérification de leurs antécédents. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats. Role Summary (English) Investigate all types of personal and commercial insurance claims, assess damages and negotiate settlements on behalf of insurance companies or self-insured companies. Education, Knowledge And Experience Required Experience in claims adjustment - Liability Good interpersonal communication skills Negotiation skills Good time management skills Demonstrate team spirit Dedicated to customer service Responsibilities Gather statements from insured parties and/or witnesses/third parties by interviewing them tactfully and attentively, in accordance with our clients' quality and customer service standards Investigate the facts and circumstances to determine the cause and liability for the claim; communicate well-founded recommendations to clients Assess and determine the extent of damage according to our clients' standards Negotiate a fair and satisfactory settlement for all parties involved Participate in business development by meeting regularly with current clients Perform assigned tasks in accordance with established work standards, policies and procedures Competencies Required To Succeed A university degree or college diploma specializing in criminal law, law and security, or business administration. Your formal judgement education and the skills you have acquired while working in the legal field may make you an ideal candidate for a Claims Adjuster position Specialization in errors and omissions and/or directors' and officers' liability files Valid AMF Claims Adjuster Licence - Class 5A 7-10 years experience in claims adjustment Valid driver’s licence Bilingualism an asset Required Skills Autonomy and sense of responsibility Analytical and judgement skills Commitment to a job well done and meeting deadlines Good oral and written communication skills in both French and English SCM Insurance Services and its subsidiaries welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates throughout the recruitment and assessment process. All potential employees are subject to a background check. Statement on unsolicited recruitment of candidates - Recruitment agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. Other listings Expert en sinistre, responsabilité civile (Conseiller - Petites créances,TAL et arbitrage) Montréal-Ouest, Quebec, Canada 3 days ago #J-18808-Ljbffr
Bilingual Claims Service Representative – Remote (Canada) Company
ClaimsPro LP Role Summary
Provide immediate, customer‑focused assistance to policyholders calling to report insurance claims. Document loss details, coordinate with adjusters and vendors, and ensure timely, service‑oriented disposition of calls. Work Requirements
• Remote – high speed internet (both download and upload ≥ 50 Mbps)
• 8‑hour shift, 7 am–12 am, 7‑day rotating schedule
• Weekend shifts mandatory
• Full‑time, 37.5 hours per week
• Bilingual in French and English required Competencies Strong communication skills Team player with commitment to quality and customer service Excellent time‑management and organizational skills Friendly mannerism; treat people with respect and instill trust Sound judgment; manage difficult customer situations and solicit feedback Adaptability to change; meet evolving work demands Dependability; follow instructions and keep commitments Quality management—seek continuous improvement High motivation Telephone etiquette proficiency Responsibilities Review ECS call reports; ensure proper termination and forward accurate reports. Deliver personalized, high‑level customer service. Arrange dispatch of adjusters or vendor partners when required. Field and respond to branch inquiries and administer ECS menu. Maintain database of service lapses; report root cause, trends, and recommendations. Review claim information to determine appropriate next steps per client guidelines and service agreements. Education, Knowledge & Experience Post‑secondary education. Minimum 1 year administrative experience. Knowledge of insurance/service industry or related experience preferred. Strong computer and telephone skills with aptitude to learn. Effective written and verbal communication in English and French. Attention to detail. Environment & Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations available on request throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and affiliated companies will not accept unsolicited resume submittals from third‑party recruiters. Agencies are requested not to contact SCM employees or managers directly to present candidates. SCM will not pay a fee for any placement resulting from an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. References & Referrals
Referrals increase your chances of interviewing at ClaimsPro LP by 2x. #J-18808-Ljbffr
Expert en sinistres - route, hybride, temps plein (Victoriaville, QC) Expert en sinistres - route, hybride, temps plein (Sherbrooke, QC) Expert en sinistres - route, hybride, temps plein (Drummondville, QC) Expert en sinistres - route, hybride, temps plein (Victoriaville, QC) Company
ClaimsPro LP Le poste en bref
Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés. Formation, Connaissances Et Expérience Requises Permis valide de l'AMF d'expertise en sinistres - catégorie 5A Au moins 2 ans d'expérience dans le règlement de sinistres Permis de conduire valide Responsabilités Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle. Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients. Constater et déterminer l’envergure des dommages selon les normes de nos clients. Négocier un règlement équitable et satisfaisant pour toutes les parties en cause. Participer au développement des affaires en rencontrant régulièrement les clients actuels. S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies. Compétences Requises Pour Réussir Expérience en sinistre de biens et/ou responsabilité civile Bonnes aptitudes en communications interpersonnelles Aptitudes à négocier Bonne gestion du temps Faire preuve d’esprit d’équipe Dédier aux services à la clientèle SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d\'évaluation. Tous les employés potentiels doivent faire l\'objet d\'une vérification de leurs antécédents. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement
SCM Services d’assurances (SCM) et ses sociétés affiliées n\'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d\'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats. #J-18808-Ljbffr
Account Manager, National Accounts - Insurance (Hybrid, Markedown, ON) ClaimsPro LP is hiring for the Account Manager, National Accounts - Insurance (Hybrid, Markham, ON). Overview Working with the National Accounts Leadership team, the main responsibility of this role is to provide/manage effective claims management solutions for our top commercial and personal lines clients. Why join ClaimsPro? You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. You will be supported by experienced local claims support, centralized after hours support, and dictation services. Your claims load is driven by senior executives and business development staff from coast to coast. You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending. Your continuous education fees are reimbursed to maintain your license. Your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance. Role Responsibilities Management of a portfolio of client accounts relating to automobile, property and general liability exposures. Establishment and implementation of Best Handling Practices unique to each client. Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed. Create and maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations Conduct regular stewardship and client facing meetings Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables. Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management Weekly review of the operational dashboard KPI targets Potential leadership, guidance and mentoring of a dedicated adjusting team Act in a consultative and advisory capacity on claims matters and technical issues Participation in the RFP process for new business and existing client contract renewals Qualifications & Experience University Degree and/or CIP/FCIP Designation Minimum of 5-7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred Supervisory experience is an asset Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations Strong negotiation skills Ability to speak and write in French is an asset SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. Seniorit y level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Insurance #J-18808-Ljbffr
Company ClaimsPro LP Intermediate/Senior Claims Adjuster - Full Time Permanent - (Regina, SK) Role Summary We are currently looking to add a claims adjuster to our Regina team in a permanent position! Must be able to immediately qualify for a Level 1 SK adjuster's license . The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. The profile duties create a dynamic portfolio requiring organizational skills that enable daily activities to be completed efficiently, allowing effective progress of file management activities. This position can be either desktop or road adjusting, as determined by business needs. With over 90 branches across Canada, ClaimsPro is the largest provider of claims management services coast to coast. Our claims professionals offer expertise across multiple disciplines and are committed to providing high-quality service to our clients. Visit or to learn more. Education, Knowledge, And Experience Required At least 2 years of relevant experience in claims adjusting Must be able to obtain a Level 1 Adjuster's license in SK Ongoing commitment to education and learning Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and communicate them effectively Ability to interpret complex legal documents, perform advanced numerical calculations, and analyze comparative information Advanced Communication Skills Including Effective written skills, including technical writing Effective oral skills, including listening, interviewing, negotiating; ability to adapt style to audience Strong organizational skills with the ability to prioritize and manage conflicting priorities Proactive and positive approach to customer service, ensuring timely and effective responses Strong interpersonal skills for dealing with conflict and difficult situations Strong commitment to ongoing education and learning Environment/Work Conditions SCM Insurance Services and affiliates welcome applications from people with disabilities. Accommodations are available on request during the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliates do not accept unsolicited resumes from third-party recruiters and request that agencies do not contact SCM employees or managers directly. SCM will not pay fees for unsolicited resumes and considers resumes forwarded through public channels. Resumes submitted directly by candidates are welcomed. #J-18808-Ljbffr
Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec) ClaimsPro LP cherche à pourvoir le rôle d’Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec) . Le rôle consiste à enquêter sur tout type de réclamation en responsabilité civile assurance des particuliers et en responsabilité civile assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d\'assurance ou pour des auto-assurés. Formation, Connaissances et Expérience Requises Permis valide de l\'AMF d\'expertise en sinistres - catégorie 5A Au moins 5 ans d\'expérience dans le règlement de sinistres Permis de conduire valide Responsabilités Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle. Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre, évaluer les dommages, communiquer des recommandations bien fondées aux clients et négocier le règlement de sinistres. Participer au développement des affaires en rencontrant régulièrement les clients actuels. S\'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies. Compétences requises pour réussir Expérience en sinistre de responsabilité civile Bonnes aptitudes en communications interpersonnelles Aptitudes à négocier Bonne gestion du temps Esprit d\'équipe Dédier au service à la clientèle SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d\'évaluation. Tous les employés potentiels doivent faire l\'objet d\'une vérification de leurs antécédents. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement. SCM Services d’assurances (SCM) et ses sociétés affiliées n\'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM ne paiera pas de frais pour tout placement résultant de la réception d\'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. #J-18808-Ljbffr
