Join Commissionaires Ottawa and help design the future of learning. We’re looking for a creative and detail-oriented Instructional Designer to develop accessible, engaging, and practical learning experiences across in-person, blended, and online formats. What You’ll Do Design and develop learning content for in-person, blended, and online training Conduct needs assessments and define clear learning objectives Create accessible and inclusive materials (AODA / WCAG) including job aids, infographics, and storyboards Develop multimedia scripts and interactive eLearning modules using Articulate Rise/Storyline Collaborate with subject matter experts and internal teams to align training with organizational goals Evaluate learning outcomes using LMS data and user feedback Support post-launch troubleshooting and continuous content improvement Stay up to date with trends in instructional design, adult learning, and accessibility What You Bring Minimum 3 years of instructional design and eLearning development experience Strong writing, editing, and multimedia design skills Experience with Articulate 360 (Rise/Storyline), Moodle, Microsoft 365, JavaScript/HTML5 Familiarity with AI tools like ChatGPT, WellSaid Labs, and DeepL Knowledge of SCORM/xAPI and LTI standards Bilingualism (English/French) is an asset Eligibility to obtain Secret-level security clearance (PSPC) Why Join Commissionaires Ottawa Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings You’re a good fit if… Love creating learning that makes a difference Excel in planning, collaboration, and stakeholder engagement Use data to drive decisions and continuous improvement Thrive on balancing structure and creativity in a fast-paced environment Apply Today If you’re passionate about instructional design and want to help shape meaningful learning experiences, we want to hear from you. Apply now to join our Learning Centre team at Commissionaires Ottawa. NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest. #InstructionalDesigner #AdultLearning #eLearning #LMS #Moodle #Articulate #LearningAndDevelopment #OttawaJobs #TechInTraining #AccessibleDesign #GovJobs #HiringNow #CareerOpportunity #DesignForLearning #CommissionairesOttawa
Location: 24 Colonnade Road, Ottawa ON Schedule: Daytime, Monday to Friday Starting Salary: $76,000/year What you will be doing… We’re looking for a Bilingual Employee and Labour Relations Advisor to guide managers and employees through complex workplace matters with professionalism, empathy, and sound judgment. As a key member of our Employee and Labour Relations (ERLR) team, you’ll help ensure that our policies, collective agreements, and legislation are applied consistently and fairly across the organization. What You’ll Do Advise managers and employees on HR policies, collective agreements, and employment legislation (ESA, Human Rights Code, WSIB / CSPAAT) Support performance management and disciplinary actions to ensure decisions are fair, consistent, and compliant Lead and support workplace investigations (harassment, sexual harassment, violence, or other sensitive cases) Assist in the preparation of grievances, arbitration files, and bargaining documentation Collaborate with union representatives to resolve issues early and maintain constructive relationships Coordinate medical accommodations, return-to-work, and attendance management processes Respond to inquiries from the Human Rights Tribunal, Ministry of Labour, and other agencies Maintain case documentation, prepare reports, and support process improvements within the HR department You’re a good fit if… You bring sound judgment, discretion, and tact to sensitive HR and employee relations matters You’re skilled in investigations, conflict resolution, and labour relations in unionized and non-unionized environments You have excellent communication and interpersonal skills in both English and French You enjoy helping leaders and employees navigate challenging conversations and build better workplaces Your must-haves: Bilingualism (French/English) is required Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered CHRP/CRHA designation is preferred Minimum 3 years of progressive HR experience, with a focus on employee and labour relations. Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB) Experience in policy interpretation, case management, and providing HR advice Secret level Security Clearance (or eligibility to obtain) What’s in it for you? Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings Application Process If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today! NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest. #HumanResources #LabourRelations #EmployeeRelations #HRJobs #OttawaJobs #BilingualJobs #CHRP #HRAdvisor #UnionizedEnvironment #EmploymentLaw #HRCareers #NowHiring #CommissionairesOttawa
Location: 24 Colonnade Road, Ottawa ON Schedule: Daytime, Monday to Friday Starting Salary: $98,349/year About the Role Commissionaires Ottawa are seeking a Senior Business Analyst to join our Project Management Office (PMO) for a one-year term. This role is ideal for an experienced professional who thrives on enterprise-level process improvement, stakeholder alignment, and strategic problem solving. As a trusted advisor to leadership, you will lead requirements discovery, process optimization, and solution design for cross-departmental initiatives. You’ll help translate complex business challenges into practical, data-informed strategies that deliver measurable results and support the organization’s long-term goals. What you will be doing… Lead business analysis and discovery sessions with senior leaders to define priorities and align initiatives to strategic objectives Translate business challenges into clear functional and non-functional requirements for technology and process solutions Facilitate enterprise-wide workshops to uncover process inefficiencies and design future-state workflows Evaluate solutions and vendor proposals to ensure technical feasibility, regulatory compliance, and cybersecurity alignment Conduct impact and ROI analyses to guide decision-making and investment priorities Support solution testing, change management, and stakeholder communications during implementation Act as a liaison between business and IT, ensuring shared understanding and accountability throughout the project lifecycle What’s in it for you? Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Employee discount programs, social outings and holiday gatherings You’re a good fit if… Are an experienced Business Analyst or Senior Analyst with a strong record of driving enterprise change Can translate big-picture strategy into actionable, measurable results Excel at facilitating cross-functional collaboration and balancing competing priorities Enjoy solving complex problems using Lean, Six Sigma, or similar frameworks Communicate confidently with executives, project teams, and vendors alike Thrive in fast-paced, dynamic environments where priorities evolve Your must-haves: 10+ years of experience in business analysis or related roles, including leadership on enterprise initiatives Post-secondary education in Business Administration, Information Technology, Engineering, or related discipline Proven experience in process improvement, requirement management, and stakeholder engagement Proficiency with tools such as Microsoft Excel, Power BI, SQL, and visualization or modeling software (e.g., BPMN, UML) Experience with both Agile and Waterfall project methodologies Eligibility for Government of Canada Secret-level security clearance Application Process If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today! NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest. #SeniorBusinessAnalyst #BusinessAnalysis #ProcessImprovement #ProjectManagement #BusinessTransformation #StakeholderEngagement #RequirementsGathering #ChangeManagement #ContinuousImprovement #LeanSixSigma #BusinessProcessModeling #PowerBI #DataAnalysis #Agile #Waterfall #OttawaJobs #NowHiring #JoinOurTeam #PMO #SharedServices #CommissionairesOttawa
Location: 24 Colonnade Road, Ottawa ON Schedule: Daytime, Monday to Friday Starting Salary: $108,000 / Year What you will be doing… As Commissionaires Ottawa undergoes a full digital transformation, we are looking for a forward-thinking Manager, Technology Services, to drive innovation, strengthen cybersecurity, and deliver technological solutions that power our mission. Reporting to the Chief Information Officer, this position will lead a team of Technology professionals and oversee critical functions including cloud platforms, enterprise applications, cybersecurity, IT infrastructure, data analytics, and Service Desk operations. The successful candidate will ensure that our technology services are secure, reliable, and aligned with organizational goals while enabling innovation and efficiency across the business. Some of your responsibilities include… Lead, mentor, and manage IT staff across cloud, business systems, data analytics, cybersecurity, and Service Desk operations Oversee the lifecycle, integration, and optimization of enterprise applications (finance, HR, payroll, scheduling, CRM, service delivery platform) to deliver measurable organizational value Drive cloud modernization and business focused initiatives, ensuring security, resilience, and cost-effectiveness Champion Commissionaires Ottawa’s digital transformation, aligning technology with business priorities and enhancing operational efficiency and client service Strengthen cybersecurity and data privacy practices, ensuring compliance with frameworks and legislation (e.g., NIST800, CIS Controls, PIPEDA, Law 25) Partner with business leaders to ensure IT is positioned as a trusted enabler and business partner Negotiate and manage vendor and partner relationships to maximize ROI and ensure performance and compliance Provide input into technology budgets, forecasts, and ROI analysis to support cost-effective decision-making Oversee Service Desk and IT service management practices (e.g., ITIL, continual improvement, client support) to ensure timely, customer-focused service Promote service excellence, stakeholder engagement, and end-user experience across all technology functions What’s in it for you? Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings You’re a good fit if you have… Strong leadership skills with the ability to inspire, coach, and mentor IT staff while fostering accountability and continual improvement Demonstrated success aligning technology initiatives with organizational goals and positioning IT as a business enabler Excellent communication skills, including the ability to present business cases and complex technical concepts in clear, actionable language for non-technical audiences Demonstrated ability to build and manage data analytics and self-service technology governance models Proven critical thinking and problem-solving skills, with the ability to assess complex issues, evaluate alternatives, and recommend practical solutions Skilled at balancing operational priorities with long-term strategic planning Demonstrated ability to negotiate and manage vendor contracts, ensuring accountability, performance, and value Proven effectiveness under pressure, with the ability to manage competing priorities, drive change, and maintain stability during critical periods Demonstrated ability to lead organizational change and guide teams through technology transformations while maintaining service continuity Your must-haves: Minimum of seven (7) years’ IT management experience leading multidisciplinary teams, with a proven track record in digital transformation, modernization initiatives, and disruptive change Strong knowledge of cybersecurity frameworks, privacy legislation, and IT governance, with applied experience in enterprise applications, SaaS, cloud platforms, and IT service management (ITIL) Undergraduate degree in Computer Science, Information Technology, Software Engineering, or related discipline; an equivalent combination of education and experience may also be considered ITIL certification (e.g., ITIL Practice Manager) and Cloud certification (Azure, AWS, or Google Cloud) required Demonstrated ability to negotiate and manage vendor and partner relationships, ensuring accountability, value, and compliance English essential; French considered an asset Must be able to obtain and maintain a Government of Canada Secret Level Security Clearance Application Process If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today! NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply; however we will only be contacting candidates of interest. #LeadWithTechnology #DriveDigitalTransformation #StrengthenCybersecurity #EnableBusinessExcellence #JoinCommissionairesOttawa
Location: 24 Colonnade Road, Ottawa ONSchedule: Daytime, Monday to FridayStarting Salary: $108,000 / YearWhat you will be doing…
As Commissionaires Ottawa undergoes a full digital transformation, we are looking for a forward-thinking Manager, Technology Services, to drive innovation, strengthen cybersecurity, and deliver technological solutions that power our mission.Reporting to the Chief Information Officer, this position will lead a team of Technology professionals and oversee critical functions including cloud platforms, enterprise applications, cybersecurity, IT infrastructure, data analytics, and Service Desk operations. The successful candidate will ensure that our technology services are secure, reliable, and aligned with organizational goals while enabling innovation and efficiency across the business.
Some of your responsibilities include…Lead, mentor, and manage IT staff across cloud, business systems, data analytics, cybersecurity, and Service Desk operationsOversee the lifecycle, integration, and optimization of enterprise applications (finance, HR, payroll, scheduling, CRM, service delivery platform) to deliver measurable organizational valueDrive cloud modernization and business focused initiatives, ensuring security, resilience, and cost-effectivenessChampion Commissionaires Ottawa’s digital transformation, aligning technology with business priorities and enhancing operational efficiency and client serviceStrengthen cybersecurity and data privacy practices, ensuring compliance with frameworks and legislation (e.g., NIST800, CIS Controls, PIPEDA, Law 25)Partner with business leaders to ensure IT is positioned as a trusted enabler and business partnerNegotiate and manage vendor and partner relationships to maximize ROI and ensure performance and complianceProvide input into technology budgets, forecasts, and ROI analysis to support cost-effective decision-makingOversee Service Desk and IT service management practices (e.g., ITIL, continual improvement, client support) to ensure timely, customer-focused servicePromote service excellence, stakeholder engagement, and end-user experience across all technology functions
What’s in it for you?Work for a reputable and nationally known companyWork in a challenging and rewarding work environmentEmployer paid professional developmentA comprehensive benefits packageGenerous paid time off, holidays and sick daysRetirement plans with company matching of employee contributionsEmployee discount programs, social outings and holiday gatherings
You’re a good fit if you have…Strong leadership skills with the ability to inspire, coach, and mentor IT staff while fostering accountability and continual improvementDemonstrated success aligning technology initiatives with organizational goals and positioning IT as a business enablerExcellent communication skills, including the ability to present business cases and complex technical concepts in clear, actionable language for non-technical audiencesDemonstrated ability to build and manage data analytics and self-service technology governance modelsProven critical thinking and problem-solving skills, with the ability to assess complex issues, evaluate alternatives, and recommend practical solutionsSkilled at balancing operational priorities with long-term strategic planningDemonstrated ability to negotiate and manage vendor contracts, ensuring accountability, performance, and valueProven effectiveness under pressure, with the ability to manage competing priorities, drive change, and maintain stability during critical periodsDemonstrated ability to lead organizational change and guide teams through technology transformations while maintaining service continuity
Your must-haves:Minimum of seven (7) years’ IT management experience leading multidisciplinary teams, with a proven track record in digital transformation, modernization initiatives, and disruptive changeStrong knowledge of cybersecurity frameworks, privacy legislation, and IT governance, with applied experience in enterprise applications, SaaS, cloud platforms, and IT service management (ITIL)Undergraduate degree in Computer Science, Information Technology, Software Engineering, or related discipline; an equivalent combination of education and experience may also be consideredITIL certification (e.g., ITIL Practice Manager) and Cloud certification (Azure, AWS, or Google Cloud) requiredDemonstrated ability to negotiate and manage vendor and partner relationships, ensuring accountability, value, and complianceEnglish essential; French considered an assetMust be able to obtain and maintain a Government of Canada Secret Level Security Clearance
Application ProcessIf we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!
NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.We appreciate all who apply; however we will only be contacting candidates of interest.
#LeadWithTechnology #DriveDigitalTransformation #StrengthenCybersecurity #EnableBusinessExcellence #JoinCommissionairesOttawa
Location: 24 Colonnade Road, Ottawa ONSchedule: Daytime, Monday to FridayStarting Salary: $108,000 / YearWhat you will be doing…
As Commissionaires Ottawa undergoes a full digital transformation, we are looking for a forward-thinking Manager, Technology Services, to drive innovation, strengthen cybersecurity, and deliver technological solutions that power our mission.Reporting to the Chief Information Officer, this position will lead a team of Technology professionals and oversee critical functions including cloud platforms, enterprise applications, cybersecurity, IT infrastructure, data analytics, and Service Desk operations. The successful candidate will ensure that our technology services are secure, reliable, and aligned with organizational goals while enabling innovation and efficiency across the business.
Some of your responsibilities include…Lead, mentor, and manage IT staff across cloud, business systems, data analytics, cybersecurity, and Service Desk operationsOversee the lifecycle, integration, and optimization of enterprise applications (finance, HR, payroll, scheduling, CRM, service delivery platform) to deliver measurable organizational valueDrive cloud modernization and business focused initiatives, ensuring security, resilience, and cost-effectivenessChampion Commissionaires Ottawa’s digital transformation, aligning technology with business priorities and enhancing operational efficiency and client serviceStrengthen cybersecurity and data privacy practices, ensuring compliance with frameworks and legislation (e.g., NIST800, CIS Controls, PIPEDA, Law 25)Partner with business leaders to ensure IT is positioned as a trusted enabler and business partnerNegotiate and manage vendor and partner relationships to maximize ROI and ensure performance and complianceProvide input into technology budgets, forecasts, and ROI analysis to support cost-effective decision-makingOversee Service Desk and IT service management practices (e.g., ITIL, continual improvement, client support) to ensure timely, customer-focused servicePromote service excellence, stakeholder engagement, and end-user experience across all technology functions
What’s in it for you?Work for a reputable and nationally known companyWork in a challenging and rewarding work environmentEmployer paid professional developmentA comprehensive benefits packageGenerous paid time off, holidays and sick daysRetirement plans with company matching of employee contributionsEmployee discount programs, social outings and holiday gatherings
You’re a good fit if you have…Strong leadership skills with the ability to inspire, coach, and mentor IT staff while fostering accountability and continual improvementDemonstrated success aligning technology initiatives with organizational goals and positioning IT as a business enablerExcellent communication skills, including the ability to present business cases and complex technical concepts in clear, actionable language for non-technical audiencesDemonstrated ability to build and manage data analytics and self-service technology governance modelsProven critical thinking and problem-solving skills, with the ability to assess complex issues, evaluate alternatives, and recommend practical solutionsSkilled at balancing operational priorities with long-term strategic planningDemonstrated ability to negotiate and manage vendor contracts, ensuring accountability, performance, and valueProven effectiveness under pressure, with the ability to manage competing priorities, drive change, and maintain stability during critical periodsDemonstrated ability to lead organizational change and guide teams through technology transformations while maintaining service continuity
Your must-haves:Minimum of seven (7) years’ IT management experience leading multidisciplinary teams, with a proven track record in digital transformation, modernization initiatives, and disruptive changeStrong knowledge of cybersecurity frameworks, privacy legislation, and IT governance, with applied experience in enterprise applications, SaaS, cloud platforms, and IT service management (ITIL)Undergraduate degree in Computer Science, Information Technology, Software Engineering, or related discipline; an equivalent combination of education and experience may also be consideredITIL certification (e.g., ITIL Practice Manager) and Cloud certification (Azure, AWS, or Google Cloud) requiredDemonstrated ability to negotiate and manage vendor and partner relationships, ensuring accountability, value, and complianceEnglish essential; French considered an assetMust be able to obtain and maintain a Government of Canada Secret Level Security Clearance
Application ProcessIf we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!
NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.We appreciate all who apply; however we will only be contacting candidates of interest.
#LeadWithTechnology #DriveDigitalTransformation #StrengthenCybersecurity #EnableBusinessExcellence #JoinCommissionairesOttawa
Location: 24 Colonnade Road, Ottawa ON Schedule: Daytime, Monday to Friday Starting Salary: $108,000 / Year What you will be doing
As Commissionaires Ottawa undergoes a full digital transformation, we are looking for a forward-thinking Manager, Technology Services, to drive innovation, strengthen cybersecurity, and deliver technological solutions that power our mission. Reporting to the Chief Information Officer, this position will lead a team of Technology professionals and oversee critical functions including cloud platforms, enterprise applications, cybersecurity, IT infrastructure, data analytics, and Service Desk operations. The successful candidate will ensure that our technology services are secure, reliable, and aligned with organizational goals while enabling innovation and efficiency across the business.
Some of your responsibilities include Lead, mentor, and manage IT staff across cloud, business systems, data analytics, cybersecurity, and Service Desk operations Oversee the lifecycle, integration, and optimization of enterprise applications (finance, HR, payroll, scheduling, CRM, service delivery platform) to deliver measurable organizational value Drive cloud modernization and business focused initiatives, ensuring security, resilience, and cost-effectiveness Champion Commissionaires Ottawa's digital transformation, aligning technology with business priorities and enhancing operational efficiency and client service Strengthen cybersecurity and data privacy practices, ensuring compliance with frameworks and legislation (e.g., NIST800, CIS Controls, PIPEDA, Law 25) Partner with business leaders to ensure IT is positioned as a trusted enabler and business partner Negotiate and manage vendor and partner relationships to maximize ROI and ensure performance and compliance Provide input into technology budgets, forecasts, and ROI analysis to support cost-effective decision-making Oversee Service Desk and IT service management practices (e.g., ITIL, continual improvement, client support) to ensure timely, customer-focused service Promote service excellence, stakeholder engagement, and end-user experience across all technology functions
What's in it for you? Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings
You're a good fit if you have Strong leadership skills with the ability to inspire, coach, and mentor IT staff while fostering accountability and continual improvement Demonstrated success aligning technology initiatives with organizational goals and positioning IT as a business enabler Excellent communication skills, including the ability to present business cases and complex technical concepts in clear, actionable language for non-technical audiences Demonstrated ability to build and manage data analytics and self-service technology governance models Proven critical thinking and problem-solving skills, with the ability to assess complex issues, evaluate alternatives, and recommend practical solutions Skilled at balancing operational priorities with long-term strategic planning Demonstrated ability to negotiate and manage vendor contracts, ensuring accountability, performance, and value Proven effectiveness under pressure, with the ability to manage competing priorities, drive change, and maintain stability during critical periods Demonstrated ability to lead organizational change and guide teams through technology transformations while maintaining service continuity
Your must-haves: Minimum of seven (7) years' IT management experience leading multidisciplinary teams, with a proven track record in digital transformation, modernization initiatives, and disruptive change Strong knowledge of cybersecurity frameworks, privacy legislation, and IT governance, with applied experience in enterprise applications, SaaS, cloud platforms, and IT service management (ITIL) Undergraduate degree in Computer Science, Information Technology, Software Engineering, or related discipline; an equivalent combination of education and experience may also be considered ITIL certification (e.g., ITIL Practice Manager) and Cloud certification (Azure, AWS, or Google Cloud) required Demonstrated ability to negotiate and manage vendor and partner relationships, ensuring accountability, value, and compliance English essential; French considered an asset Must be able to obtain and maintain a Government of Canada Secret Level Security Clearance
Application Process If we're the right fit for you, we want to hear from you! Send us your resume and cover letter today!
NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires' values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires' Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires' hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply; however we will only be contacting candidates of interest.
Bilingual Employee and Labour Relations Advisor Base pay range: CA$76,000.00/yr Location: Ottawa (on-site or hybrid depending on policy). Schedule: Daytime, Monday to Friday What you will be doing Reporting to the Senior Manager, Employee and Labour Relations, the Advisor provides operational advice and guidance to managers and employees on employee and labour relations matters. This role ensures consistent and compliant application of policies, collective agreements, and employment legislation while supporting investigations, grievances, accommodations, and other case management processes. Responsibilities Provide advice to managers and employees on HR policies, collective agreements, and employment legislation Support performance management by helping managers implement improvement plans and consistent corrective actions Guide managers and employees on sensitive cases, such as workplace harassment, medical accommodations, and substance abuse case management Conduct complex workplace investigations, including harassment, sexual harassment, violence, and other concerns, and prepare case documentation Assist with the grievance process by conducting research, preparing documentation, and supporting arbitration preparation Work collaboratively with union representatives to resolve issues early, assist in grievance preparation, and contribute to collective bargaining proposals Support managers with sensitive employment actions, including disciplinary measures, terminations, and workforce adjustments, ensuring compliance and fairness Prepare and coordinate organizational responses to Human Rights Tribunal, Ministry of Labour, and other external agencies on employment matters Facilitate accommodations, return-to-work processes, and attendance management Provide confidential counseling and employee referrals to EAP as needed Maintain accurate case documentation and HR records Contribute to the development and improvement of HR policies and processes Support bargaining preparations by compiling costing, trend analysis, and documentation Participate in committees, projects, and employee engagement initiatives What’s in it for you Work for a reputable and nationally known company Work in a challenging and rewarding work environment Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings You have proven experience providing advice and guidance on employee and labour relations matters in unionized and non-unionized environments You are skilled in investigations, grievance handling, and case management You have strong conflict resolution, negotiation, and problem-solving skills You handle sensitive situations with professionalism, maturity, and tact You are collaborative and can build strong relationships with management, employees, and union representatives You have excellent oral and written communication skills You are proficient in Microsoft Office and HR information systems Your must-haves Bilingualism (French/English) is required Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered CHRP designation is preferred Minimum 3 years of progressive HR experience, with a focus on employee and labour relations Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB) Experience in policy interpretation, case management, and providing HR advice Secret level Security Clearance (or eligibility to obtain) Application Process If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today! Note: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply; however we will only be contacting candidates of interest. #HumanResources #LabourRelations #EmployeeRelations #HRJobs #OttawaJobs #BilingualJobs #CHRP #HRAdvisor #UnionizedEnvironment #EmploymentLaw #HRCareers #NowHiring #CommissionairesOttawa #J-18808-Ljbffr
An established security firm in Canada is seeking a talented Instructional Designer to develop engaging learning experiences across various formats. The ideal candidate will have a minimum of 3 years in instructional design and eLearning. Responsibilities include creating inclusive materials and collaborating with teams. This role offers a full-time position with competitive pay and benefits including retirement plans and generous paid time off.
#J-18808-Ljbffr
Commissionaires Ottawa provided pay range This range is provided by Commissionaires Ottawa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$87,474.00/yr - CA$87,474.00/yr Supervisor, Talent Acquisition and Resourcing Join Commissionaires Ottawa and help design the future of learning. We’re looking for a creative and detail-oriented Instructional Designer to develop accessible, engaging, and practical learning experiences across in-person, blended, and online formats. What You’ll Do Design and develop learning content for in-person, blended, and online training Conduct needs assessments and define clear learning objectives Create accessible and inclusive materials (AODA / WCAG) including job aids, infographics, and storyboards Develop multimedia scripts and interactive eLearning modules using Articulate Rise/Storyline Collaborate with subject matter experts and internal teams to align training with organizational goals Evaluate learning outcomes using LMS data and user feedback Support post-launch troubleshooting and continuous content improvement Stay up to date with trends in instructional design, adult learning, and accessibility What You Bring Minimum 3 years of instructional design and eLearning development experience Strong writing, editing, and multimedia design skills Familiarity with AI tools like ChatGPT, WellSaid Labs, and DeepL Knowledge of SCORM/xAPI and LTI standards Bilingualism (English/French) is an asset Eligibility to obtain Secret-level security clearance (PSPC) Why Join Commissionaires Ottawa Work for a reputable and nationally known company Work in a challenging and rewarding work environment Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings Love creating learning that makes a difference Excel in planning, collaboration, and stakeholder engagement Use data to drive decisions and continuous improvement Thrive on balancing structure and creativity in a fast-paced environment Apply Today If you’re passionate about instructional design and want to help shape meaningful learning experiences, we want to hear from you. Apply now to join our Learning Centre team at Commissionaires Ottawa. NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest. #InstructionalDesigner #AdultLearning #eLearning #LMS #Moodle #Articulate #LearningAndDevelopment #OttawaJobs #TechInTraining #AccessibleDesign #GovJobs #HiringNow #CareerOpportunity #DesignForLearning #CommissionairesOttawa Seniority level Associate Employment type Full-time Job function Education and Training Industries Security and Investigations Referrals increase your chances of interviewing at Commissionaires Ottawa by 2x #J-18808-Ljbffr
