Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! WHO ARE WE?Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection). Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values: People First, Wow Every Customer, Everything is Possible and Own it! Interested in learning more about our team? Check out our Instagram page! THE OPPORTUNITY:We are seeking outgoing individuals with a passion for providing excellent customer service to join Onyx-Fire BC as a full-time Scheduling Coordinator!
As a Scheduling Coordinator you will liaise between Field Technicians and clients by coordinating the scheduling of our services. Scheduling Coordinators multi-task between managing the schedules of our Field Technicians and collaborating with internal teams to ensure scheduled jobs are set up for success. This position offers an exciting opportunity to contribute to the growth and success of our organization while working in a dynamic and collaborative environment. Objectives & Responsibilities of the Scheduling Coordinator:Communicate with clients regarding the scheduling of their inspections, repairs, and services. Including creating and sending test notices, retrieving any relevant information such as access codes, special requests etc. Ensure all scheduled services are confirmed and scheduled appropriately (ie. Technicians with required stamps, technical level, and certification are assigned to the work order). Ensure all technicians are fully scheduled in most efficient/effective manner. Coordinate with Warehouse Team for parts required for each work order. Liaise with third-party contractors as required; ensuring all necessary parties are on site for successful completion of work scope. Providing technicians with required documentation (past inspection reports etc.) to complete scope of work. Communicating and coordinating with Technicians regarding key information for their schedule (eg. Check in time, special requests, etc.) Collaborate with Service Team (The Board) regularly regarding re-scheduling incomplete work orders. Work with Account Managers to ensure customers' needs regarding scheduling are being met. Follow department guidelines and metrics as advised to achieve company strategic goals. Adhere to and promote the companies core values, processes, policies and Occupational Health and Safety protocols. Additional coordination and administrative duties as they may arise. OUR IDEAL CANDIDATE:You are an enthusiastic and optimistic individual seeking a career full of growth and believe in our core values; you put people first and strongly believe in creating connection and empowering others. You’re comfortable working in fast paced environments both independently and as part of a team. The successful applicant will contribute to a respectful, flexible, and upbeat team environment that values diversity and inclusion for all. The ideal candidate would have the following attributes, strengths, and experience:Previous experience as a Dispatcher, Scheduler, or similar role. Excellent customer service skills. Ability to think critically with a customer centric focus to problem solving and task prioritization. Computer literate; confident utilizing various software systems. Strong attention to detail, strategic thinking, and analytical skills. Experience in or general/technical knowledge of the Fire Prevention Industry is considered an asset. Excellent time management and task prioritization skills; ability to manage various high priority tasks while planning for and meeting deadlines as needed. Resourceful nature and ability to think critically; able to proactively problem-solve and provide customer centric focused solutions. PLEASE NOTE: Local candidates only. Hours of work are 8:00am – 4:30pm Monday though Friday. WHAT’S IN IT FOR YOU?Competitive Salary with incentive structures.On the job training and opportunity for company paid education.Career growth and advancement opportunities.A supportive and energetic work environment / family friendly culture.Company social events (BBQ's, sporting events, holiday parties etc.)Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability, and vision care after three months. INTERESTED IN THE NEXT STEP TO JOIN US?If this opportunity sounds like the right fit for you, please submit your resume today.Onyx Fire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact . Please note that only short-listed candidates will be contacted.
Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! WHO ARE WE?Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection). Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values: People First, Wow Every Customer, Everything is Possible and Own it! Interested in learning more about our team? Check out our Instagram page! THE OPPORTUNITY:We are seeking outgoing individuals with a passion for providing excellent customer service to join Onyx-Fire BC as a full-time Scheduling Coordinator!
As a Scheduling Coordinator you will liaise between Field Technicians and clients by coordinating the scheduling of our services. Scheduling Coordinators multi-task between managing the schedules of our Field Technicians and collaborating with internal teams to ensure scheduled jobs are set up for success. This position offers an exciting opportunity to contribute to the growth and success of our organization while working in a dynamic and collaborative environment. Objectives & Responsibilities of the Scheduling Coordinator:Communicate with clients regarding the scheduling of their inspections, repairs, and services. Including creating and sending test notices, retrieving any relevant information such as access codes, special requests etc. Ensure all scheduled services are confirmed and scheduled appropriately (ie. Technicians with required stamps, technical level, and certification are assigned to the work order). Ensure all technicians are fully scheduled in most efficient/effective manner. Coordinate with Warehouse Team for parts required for each work order. Liaise with third-party contractors as required; ensuring all necessary parties are on site for successful completion of work scope. Providing technicians with required documentation (past inspection reports etc.) to complete scope of work. Communicating and coordinating with Technicians regarding key information for their schedule (eg. Check in time, special requests, etc.) Collaborate with Service Team (The Board) regularly regarding re-scheduling incomplete work orders. Work with Account Managers to ensure customers' needs regarding scheduling are being met. Follow department guidelines and metrics as advised to achieve company strategic goals. Adhere to and promote the companies core values, processes, policies and Occupational Health and Safety protocols. Additional coordination and administrative duties as they may arise. OUR IDEAL CANDIDATE:You are an enthusiastic and optimistic individual seeking a career full of growth and believe in our core values; you put people first and strongly believe in creating connection and empowering others. You’re comfortable working in fast paced environments both independently and as part of a team. The successful applicant will contribute to a respectful, flexible, and upbeat team environment that values diversity and inclusion for all. The ideal candidate would have the following attributes, strengths, and experience:Previous experience as a Dispatcher, Scheduler, or similar role. Excellent customer service skills. Ability to think critically with a customer centric focus to problem solving and task prioritization. Computer literate; confident utilizing various software systems. Strong attention to detail, strategic thinking, and analytical skills. Experience in or general/technical knowledge of the Fire Prevention Industry is considered an asset. Excellent time management and task prioritization skills; ability to manage various high priority tasks while planning for and meeting deadlines as needed. Resourceful nature and ability to think critically; able to proactively problem-solve and provide customer centric focused solutions. PLEASE NOTE: Local candidates only. Hours of work are 8:00am – 4:30pm Monday though Friday. WHAT’S IN IT FOR YOU?Competitive Salary with incentive structures.On the job training and opportunity for company paid education.Career growth and advancement opportunities.A supportive and energetic work environment / family friendly culture.Company social events (BBQ's, sporting events, holiday parties etc.)Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability, and vision care after three months. INTERESTED IN THE NEXT STEP TO JOIN US?If this opportunity sounds like the right fit for you, please submit your resume today.Onyx Fire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact . Please note that only short-listed candidates will be contacted.
THE OPPORTUNITY:We’re hiring an receptionist to join our dynamic team. Your role will involve administrative tasks, answering the reception phone, and ensuring the office runs smoothly. We’re looking for someone with exceptional organizational and communication abilities, along with a dedication to fostering a positive and efficient work environment. If you are prepared to make a substantial impact and help drive our company’s success, we encourage you to apply and join our committed team.
Key Responsibilities:Provide support to departments, including handling correspondence, preparing documents, and submitting reportsManage communication channels, such as phone calls and emails.Maintain filing systems and ensure the proper retention, protection, and disposal of records.Manage data entry and other record-keeping tasks.Maintain office supplies to ensure resources are available when needed.Coordinate with building management for office maintenance and repairs.Ensure a safe and clean work environment.
OUR IDEAL CANDIDATE:You are an enthusiastic individual seeking a career full of growth and believe in our core values; you prioritize customer satisfaction by creating connection and value empowering others. The successful applicant will contribute to a respectful, flexible, and upbeat team environment that values diversity and inclusion for all.
The ideal candidate would have the following attributes, strengths and experience:Keeps track of multiple tasks simultaneously.Strong verbal and written communication skills.Works well with others and can foster a positive work environment.Completes tasks on time and can properly prioritize work.Proficiency in using office software and database management.Provides excellent customer service.Comfortable tracking office budgets, expenses, and supplies.Works effectively as part of a team and contributes to a collaborative office culture.Ability to plan, coordinate, and execute office projects or events.Detail oriented and comfortable working in a fast-paced environment.Must be self-motivated, resourceful, and proactive.Must have excellent English communication skills (verbal and written) and a positive friendly attitude.Able to work 40hrs per week.
PLEASE NOTE: Open to both internal and external applicants. Local applicants only. Candidates selected to fill this position will need to supply a Drivers Abstract and a Criminal Background Check.
WHAT’S IN IT FOR YOU?Competitive Salary with incentive structuresOn the job training and opportunity for company paid educationCareer growth and advancement opportunitiesA supportive and energetic work environment / family friendly cultureCompany social eventsBenefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three monthsGroup RRSP with employer matching program after three months
INTERESTED IN THE NEXT STEP TO JOIN US?If this opportunity sounds like the right fit for you, please submit your resume today.Comfire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact . Please note that only short-listed candidates will be contacted.
THE OPPORTUNITY:We’re hiring an receptionist to join our dynamic team. Your role will involve administrative tasks, answering the reception phone, and ensuring the office runs smoothly. We’re looking for someone with exceptional organizational and communication abilities, along with a dedication to fostering a positive and efficient work environment. If you are prepared to make a substantial impact and help drive our company’s success, we encourage you to apply and join our committed team.
Key Responsibilities:Provide support to departments, including handling correspondence, preparing documents, and submitting reportsManage communication channels, such as phone calls and emails.Maintain filing systems and ensure the proper retention, protection, and disposal of records.Manage data entry and other record-keeping tasks.Maintain office supplies to ensure resources are available when needed.Coordinate with building management for office maintenance and repairs.Ensure a safe and clean work environment.
OUR IDEAL CANDIDATE:You are an enthusiastic individual seeking a career full of growth and believe in our core values; you prioritize customer satisfaction by creating connection and value empowering others. The successful applicant will contribute to a respectful, flexible, and upbeat team environment that values diversity and inclusion for all.
The ideal candidate would have the following attributes, strengths and experience:Keeps track of multiple tasks simultaneously.Strong verbal and written communication skills.Works well with others and can foster a positive work environment.Completes tasks on time and can properly prioritize work.Proficiency in using office software and database management.Provides excellent customer service.Comfortable tracking office budgets, expenses, and supplies.Works effectively as part of a team and contributes to a collaborative office culture.Ability to plan, coordinate, and execute office projects or events.Detail oriented and comfortable working in a fast-paced environment.Must be self-motivated, resourceful, and proactive.Must have excellent English communication skills (verbal and written) and a positive friendly attitude.Able to work 40hrs per week.
PLEASE NOTE: Open to both internal and external applicants. Local applicants only. Candidates selected to fill this position will need to supply a Drivers Abstract and a Criminal Background Check.
WHAT’S IN IT FOR YOU?Competitive Salary with incentive structuresOn the job training and opportunity for company paid educationCareer growth and advancement opportunitiesA supportive and energetic work environment / family friendly cultureCompany social eventsBenefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three monthsGroup RRSP with employer matching program after three months
INTERESTED IN THE NEXT STEP TO JOIN US?If this opportunity sounds like the right fit for you, please submit your resume today.Comfire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact . Please note that only short-listed candidates will be contacted.
Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., is the place for you!
WHO ARE WE?Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).
Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values:
People First, Wow Every Customer, Everything is Possible and Own it!
Interested in learning more about our team? Check out our Instagram page!
THE OPPORTUNITY:We are currently looking for an additional Operations Specialist to join our growing team! As an Operations Specialist you will oversee the scheduled work orders for the current week, otherwise referred to as 'The Board'. This includes various tasks such as managing sick coverage for Technicians, coordinating Service Calls, reviewing Technicians hours of work, and liaising with internal teams, customers, and contractors as needed.
Responsibilities of the Operations Specialist include:Oversee scheduled jobs daily to ensure work is set up for success, including, monitoring Technician arrival times and GPS statuses.Confirm all Technicians have a full day of work scheduled; inform Technicians with gaps in their daily schedule that they are on standby for Service Calls.Assign Service Calls as they come in based on priority.Find appropriate coverage if any Technicians call in sick or cannot make their scheduled jobs.Communicate Technician absences with Payroll Team and ensure time off is entered into HRMIS.Review Critical Jobs for the day and ensure expectations and key information is relayed to the assigned Technicians.Review Service Calls from previous day / evening for completion or outstanding work.Review time logs for Technicians to make sure hours worked are accurate.Conducting customer satisfaction calls.Adhere to and embrace the companies Core Values and Occupational Health and Safety protocols.Other duties as they may arise.
Please Note: This position will be working out of our Port Coquitlam office, Monday through Friday from 8am - 4:30pm. This position also has an on-call phone rotation. Local candidates only. Applications from internal and external candidates will be considered.
OUR IDEAL CANDIDATE:If you’re enthusiastic, goal driven with high attention to detail, strong work ethic and a passion for customer service we want to hear from you! The ideal candidate will contribute to a flexible upbeat team environment that values diversity, inclusion, and respect for all.
The ideal candidate would have the following competencies:Excellent telephone skills and office etiquette.Takes initiative and Owns-It!Stays flexible and organized in a fast-paced environment.Exceptional English verbal, written and listening skills.Proficient using computers for a variety of tasks.Ability to prioritize requests effectively.Team player!Eager to learn and succeed.
The ideal candidate would have the following qualifications:1-2 years experience in a similar role is considered an asset.Experience / knowledge of Fire Prevention Industry is considered an asset.Proficiency with MS Office Suite (Excel, Word, Outlook).High school diploma, or GED.
WHAT’S IN IT FOR YOU?Competitive Salary.On the job training and opportunity for company paid education.Career growth and advancement opportunities.Supportive and energetic work environment / family friendly culture.Company social events.Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.Group RRSP with employer matching program after three months.
INTERESTED IN THE NEXT STEP TO JOIN US?Submit your resume today!
ComFire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact .
While we thank everyone for their interest, only short-listed candidates will be contacted
Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., is the place for you!
WHO ARE WE?Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).
Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values:
People First, Wow Every Customer, Everything is Possible and Own it!
Interested in learning more about our team? Check out our Instagram page!
THE OPPORTUNITY:We are currently looking for an additional Operations Specialist to join our growing team! As an Operations Specialist you will oversee the scheduled work orders for the current week, otherwise referred to as 'The Board'. This includes various tasks such as managing sick coverage for Technicians, coordinating Service Calls, reviewing Technicians hours of work, and liaising with internal teams, customers, and contractors as needed.
Responsibilities of the Operations Specialist include:Oversee scheduled jobs daily to ensure work is set up for success, including, monitoring Technician arrival times and GPS statuses.Confirm all Technicians have a full day of work scheduled; inform Technicians with gaps in their daily schedule that they are on standby for Service Calls.Assign Service Calls as they come in based on priority.Find appropriate coverage if any Technicians call in sick or cannot make their scheduled jobs.Communicate Technician absences with Payroll Team and ensure time off is entered into HRMIS.Review Critical Jobs for the day and ensure expectations and key information is relayed to the assigned Technicians.Review Service Calls from previous day / evening for completion or outstanding work.Review time logs for Technicians to make sure hours worked are accurate.Conducting customer satisfaction calls.Adhere to and embrace the companies Core Values and Occupational Health and Safety protocols.Other duties as they may arise.
Please Note: This position will be working out of our Port Coquitlam office, Monday through Friday from 8am - 4:30pm. This position also has an on-call phone rotation. Local candidates only. Applications from internal and external candidates will be considered.
OUR IDEAL CANDIDATE:If you’re enthusiastic, goal driven with high attention to detail, strong work ethic and a passion for customer service we want to hear from you! The ideal candidate will contribute to a flexible upbeat team environment that values diversity, inclusion, and respect for all.
The ideal candidate would have the following competencies:Excellent telephone skills and office etiquette.Takes initiative and Owns-It!Stays flexible and organized in a fast-paced environment.Exceptional English verbal, written and listening skills.Proficient using computers for a variety of tasks.Ability to prioritize requests effectively.Team player!Eager to learn and succeed.
The ideal candidate would have the following qualifications:1-2 years experience in a similar role is considered an asset.Experience / knowledge of Fire Prevention Industry is considered an asset.Proficiency with MS Office Suite (Excel, Word, Outlook).High school diploma, or GED.
WHAT’S IN IT FOR YOU?Competitive Salary.On the job training and opportunity for company paid education.Career growth and advancement opportunities.Supportive and energetic work environment / family friendly culture.Company social events.Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.Group RRSP with employer matching program after three months.
INTERESTED IN THE NEXT STEP TO JOIN US?Submit your resume today!
ComFire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact .
While we thank everyone for their interest, only short-listed candidates will be contacted
