At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. OUR ROLE We are seeking an inspirational and highly skilled Sous Chef, responsible for supporting the culinary team in delivering consistently high-quality culinary experiences by ensuring the highest standards and consistent quality in the daily preparation and presentation of menu items, while keeping up to date with new products, recipes and preparation techniques. Key accountabilities include: Consistently deliver exceptional service to guests and associates alike, setting a shining example for all to follow. Maintain a safe, clean and organized working environment at all times. Support the Executive Chef in delivering consistently high-quality food. Assist in the supervision and professional development of kitchen associates. Estimate daily production needs, checking the quality of raw and cooked food products to ensure that standards are met. Have full awareness of all menu items, their recipes, methods of production and presentation standards. Follow good preservation standards for the proper handling of all food products at the right temperature. Operate and maintain all department equipment and report any that are malfunctioning. Ensure effective communication amongst leaders and associates by maintaining a secure and friendly working environment. Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business. Consult daily with Executive Chef on the day’s requirements and functions, including any last‑minute events. Guide and train the kitchen associates on a daily basis to ensure high morale and a motivated working environment. Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions. YOUR STORY A Red‑Seal certified culinary professional with a minimum of three years of experience within a similar high‑end operation in a downtown city centre. Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanour, with a strong commitment to safety. FoodSafe certification. Strong knife skills and workable knowledge of various kitchen equipment. Solid understanding of standard measurements and portions. Energetic with a passion for food. Good leadership experience, being able to lead and develop a team. Able to work well under pressure and enjoy a fast‑paced environment. Excellent communicator who values teamwork and collaboration. Able to work a variety of shifts, including weekends and holidays. Physically able to stand for long periods of time and lift or carry objects up to 40 pounds or more. Benefits of Working for Concord Hospitality Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand. #J-18808-Ljbffr
Elevate culinary standards as a Sous Chef at Dorian, Autograph Collection, in Calgary Downtown. Your expertise will shape memorable dining experiences through high-quality food preparation and team support. We are looking for a highly skilled Sous Chef dedicated to culinary excellence and team leadership. In this role, you will collaborate with the Executive Chef to maintain food quality while mentoring kitchen associates. Your responsibilities include managing production needs, upholding safety standards, and ensuring effective kitchen communication. Key Responsibilities: • Deliver exceptional service to guests and team members • Oversee kitchen cleanliness and organization • Support Executive Chef in food quality assurance • Supervise and mentor kitchen associates regularly • Maintain knowledge of menu items and preparation standards Requirements: • Red-Seal certification with 3 years’ high-end culinary experience • FoodSafe certification and strong knife skills • Leadership experience in a kitchen environment • Able to work efficiently under pressure and lift up to 40 lbs • Flexible availability, including weekends and holidays Bring your culinary passion and leadership skills to the dynamic team at Dorian, shaping unforgettable guest experiences. #J-18808-Ljbffr
Lead restaurant operations with Concord Hospitality as a Restaurants Manager, inspiring your team while ensuring guest satisfaction. Foster an exceptional dining experience by implementing service standards and innovative programs. As a Restaurants Manager, you will coordinate all restaurant and banquet activities, enhancing team performance through training and support. This role requires a minimum of two years in a Food & Beverage managerial role, with strong financial acumen and exceptional leadership skills. You will monitor performance, implement corrective actions, and maintain high food and beverage standards. Key Responsibilities: • Inspire your team to achieve excellence • Develop operational strategies aligned with restaurant objectives • Drive guest satisfaction initiatives • Recruit, train, and coach associates effectively • Monitor compliance with safety regulations Requirements: • Minimum two years as a Food & Beverage Manager • Hospitality program graduate or degree holder • Strong leadership and financial analysis skills • Knowledge of POS systems, including Micros • Excellent communication and teamwork ability Bring your expertise in leadership, guest experience, and operational excellence to Concord Hospitality. #J-18808-Ljbffr
Elevate your career in hospitality with Concord Hospitality as a Sales Manager. Utilize your sales expertise to enhance business development and customer satisfaction at our premier hotels. As a Sales Manager at theDorian and affiliated hotels, you will be integral to business growth through proactive sales strategies and client management. Your focus will be on building lasting relationships, maintaining accounts, and exploring new business opportunities. You’ll be responsible for implementing sales goals, tracking account details, and leveraging digital sales systems to boost revenue. Key Responsibilities: • Provide top-notch customer service to clients and partners • Maintain and grow existing accounts while acquiring new business • Manage event details before, during, and after events • Accurately forecast group room and revenue requirements • Participate in industry events to promote the hotel Requirements: • Minimum two years in hospitality sales • Degree in Hospitality or Tourism preferred • Strong communication and teamwork skills • Resilient mindset focused on achieving goals • Willingness to travel and work flexible hours Bring your sales acumen and passion for hospitality to Concord Hospitality’s growth and excellence. #J-18808-Ljbffr
At theDorian, Autograph Collection Hotel, the Courtyard by Marriott Calgary Downtown and the Element by Westin Calgary Downtown, we offer three unique experiences, and one team of hospitality professionals dedicated to being the best in class in everything we do. OUR ROLE We are in search of a dynamic Sales Manager , responsible for developing and fostering business for the hotel through proactive and reactive sales efforts, in addition to maintaining existing business, finding new business and saturating existing accounts and/or segments. The ideal candidate will have a keen ability to provide the highest level of guest satisfaction to external clients and internal partners with the goal of garnering both repeat and referral business. Key accountabilities include: Provide the highest levels of customer service to internal partners and external clients at all times. Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self‑motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotels. Effectively and efficiently monitor and manage all aspects of the pre‑event, event, and post‑event details: Track, details, and communicate the particulars of each assigned account, group or event. Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your Area Director of Sales & Marketing. Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (e.g., Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Participate in industry and networking events to promote the hotel as required. Ability to travel to related industry events, conduct personal sales calls and presentations. YOUR STORY A seasoned professional with a minimum of two years’ experience selling in a hospitality or tourism environment, preferably in a hotel. A Hospitality or Tourism program graduate or degree holder. Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety. Resilient and positive with a results‑oriented mentality, passionate about achieving goals through planning and accomplishing targeted sales activities and the pursuit of new business leads. An exceptional problem‑solver, knowing how to troubleshoot and resolve situations efficiently. Agile, and able to shift priorities as needed. Able to work well under pressure and enjoy a fast‑paced environment. An excellent communicator, both written and verbal, who values teamwork and collaboration. Physically able to stand, sit, walk for extended periods of time. Able to attend industry or client events, sometimes during evenings or weekends. Benefits of Working for Concord Hospitality Concord Managers earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand. Working for Concord Hospitality Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work‑like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist. #J-18808-Ljbffr
Overview We are seeking a dynamic and inspiring Restaurants Manager, responsible for directing and coordinating all activities and providing assistance to the associates in the restaurants and banquets departments, while ensuring all established service standards and procedures are implemented consistently, leading to guest satisfaction, associate satisfaction and profit for the property. Responsibilities Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect, and professionalism. Care for your team and their families. Develop and execute short- and long-term operational and financial strategies aligned with the Dorian’s restaurant objectives, excluding The Wilde on 27. Lead the overall restaurant operations and strategic direction of the designated restaurant outlets. Monitor restaurant performance through guest feedback, financial reporting, and operational analysis; implement corrective action where required. Maintain exceptional food, beverage, and service standards through ongoing evaluation and quality control. Drive guest satisfaction initiatives and develop innovative programs that enhance the overall guest experience. Identify and implement revenue-generating opportunities that maximize profitability and guest value. Foster a culture of empowerment, accountability, and service excellence among associates. Recruit, interview, onboard, train, coach, and develop associates and leadership teams. Conduct regular technical, operational, and service training to ensure consistent standards and associate growth. Lead and motivate teams to maximize productivity, engagement, and performance. Ensure effective communication across all restaurant and hotel teams through meetings, briefings, and ongoing dialogue. Maintain full compliance with company policies, SOPs, health & safety regulations, and local laws. Monitor service execution, teamwork, and upselling performance; provide coaching and follow-up where needed. Requirements A seasoned professional with a minimum of two years of experience as a Food & Beverage Manager or similar role. A Hospitality program graduate or degree holder. Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to safety. Someone who has solid leadership skills, adept at training, coaching and motivating a team. An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently. Someone with strong financial acumen with the ability to perform detailed analysis of financial statements for food and beverage, along with a proven track record of making sound financial/business decisions. Agile, able to shift priorities as needed, including handling guest or associate situations that may occur outside of typical work hours, covering shifts as necessary. Knowledgeable in health, safety and sanitary rules and regulations. Excellent working knowledge of POS systems, including Micros. Able to work well under pressure and enjoy a fast-paced environment. An excellent communicator who values teamwork and collaboration. Able to combine strategic planning and day-to-day management. Physically able to stand, sit, walk, push, pull, crouch, and lift or carry objects up to 40 pounds or more. Benefits Competitive wages Medical, dental, and vision insurance Life insurance and short/long-term disability options Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. Built on five cornerstones— Quality, Integrity, Community, Profitability, and FUN! —our associates proudly cheer: “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All. #J-18808-Ljbffr
Elevate guest satisfaction as a Guest Experience Manager at The Dorian, Autograph Collection in Calgary. Oversee hotel operations and inspire your team to deliver exceptional service. In this vital role, you will manage daily hotel functions, ensuring smooth operations across departments like Front Office, Housekeeping, and Food & Beverage. You’ll focus on resolving guest concerns effectively while maintaining Marriott's Brand Standards. With your strong leadership skills, you will motivate your team and create a supportive work environment that encourages growth and excellence. Key Responsibilities: • Lead day-to-day hotel operations and maintain service quality • Act as primary contact for guest concerns and complaints • Conduct regular hotel walkthroughs for cleanliness and safety • Support departments during high-demand periods and manage staffing levels • Prepare shift reports and communicate updates to senior leadership Requirements: • Minimum two years in a Front Office Supervisor or Duty Manager role • Hospitality program graduate or degree holder • Strong leadership, communication, and problem-solving skills • Excellent knowledge of PMS systems with agility in shifting priorities • Capability to manage physical demands of the role Drive exceptional guest experiences and support your team in becoming the best at The Dorian. #J-18808-Ljbffr
At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. OUR ROLE We are seeking an engaging, approachable and service-oriented Guest Experience Manager responsible for overseeing the day-to-day operations of the hotel to ensure exceptional guest service and smooth operational functioning. You will act as the hotel’s primary point of contact for guest concerns and ensure swift and effective resolution of issues. This role requires collaboration with all departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, to maintain Marriott’s Brand Standards and deliver outstanding customer experiences. As a Concord Leader you will be responsible to: · Inspire greatness in your team. · Encourage and support team members to reach their full potential. · Create a work environment that is a Great Place to Work for all. · Lead with integrity, transparency, respect, and professionalism. · Care for your team and their families. Key accountabilities include: Consistently provide the highest quality of service to our guests and associates alike, setting a shining example for our team. Act as the primary point of contact for escalated guest concerns. Handle guest complaints and service recovery situations professionally. Oversee daily hotel operations, ensuring coordination between Front Office, Housekeeping, F&B, Valet, Engineering, and AYS. Monitor check-in and check-out flow to ensure efficiency and brand compliance. Conduct internal audits to ensure department is BSA compliant. Conduct regular hotel walkthroughs focusing on cleanliness, safety, and service standards. Complete and monitor Front Desk scheduling based on forecasted occupancy. Review daily (plus 3) to ensure staffing levels are appropriate for hotel operations. Prepare detailed shift reports and communicate key updates to senior leadership and external departments. Supervise and support front-line teams, providing guidance during operational challenges. Assist with training and onboarding across departments as needed. Provide coaching and counseling when performance or conduct issues arise. Support Front Desk, Valet, Concierge, and AYS teams during high-demand periods. Conduct annual performance reviews, providing constructive feedback and career development guidance. Take charge during emergencies (fire alarms, medical incidents, security issues). Ensure compliance with hotel policies, health and safety regulations, and emergency procedures. Your story: A seasoned professional with a minimum of two years of experience in a Front Office Supervisor or Duty Manager role. A Hospitality program graduate or degree holder. Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to safety. Someone who has solid leadership skills, adept at training, coaching and motivating a team. An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently. Agile, able to shift priorities as needed, including handling guest or associate situations that may occur outside of typical work hours, covering shifts as necessary. Excellent working knowledge of PMS systems. Able to work well under pressure and enjoy a fast-paced environment. An excellent communicator who values teamwork and collaboration. Able to combine strategic planning and day-to-day management. Physically able to stand, sit, walk, push, pull, crouch, and lift or carry objects up to 40 pounds or more. Competitive wages Medical, dental, and vision insurance Life insurance and short/long-term disability options Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. Built on five cornerstones— Quality, Integrity, Community, Profitability, and FUN! —our associates proudly cheer: “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All. #J-18808-Ljbffr
About Bow & Bend At Bow & Bend , we value working with talented people in rewarding and productive ways, creating a dream team of fun and efficiency where everyone feels a sense of empowerment and accomplishment. Our commitment to delivering a culture of inclusivity, innovation, wellness, and personal growth is at the forefront of everything we do. Nestled atop the 12th floor, in Calgary’s vibrant west-end, overlooking the majestic Bow River, Bow & Bend brings the outdoors in as the Bow’s gentle bends mirror the tranquility of this signature 150-seat rooftop restaurant and bar. At its core are the finest culinarians and mixologists eagerly waiting to fulfill our customers’ dreams of an indulgent and refined dining experience. At Bow & Bend , we provide warm and attentive service in a visually stunning environment with an artfully crafted menu, embracing eco-conscious practices, through conscious choices and initiatives. About Our Opportunity We are seeking a passionate and skilled Cook III , responsible for supporting the vision, culture and success of Bow & Bend through the preparation of meals, cooking soups, meats, gravies, vegetables, desserts, salads, etc. The ideal candidate will bring a high level of enthusiasm and desire to continuously learn and develop, elevating their culinary abilities in order to ensure the highest level of food creativity & quality. Responsibilities Consistently providing the highest quality of service to our customers and staff alike. Cook food items such as meats, entrees, vegetables, gravies, eggs, etc., according to a preassigned schedule. Assist with preparation and production of menu items following standardized recipes and procedures, and using equipment such as grills, fryolators, steamers, ranges, broilers, steam kettles, and ovens. Use mixers, slicers, and choppers in preparation of recipes and food for service. Follow safety/sanitation procedures in the handling of food/equipment. Serve and dish up foods, adhering to standardized portions, as required. Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions. Work well under pressure and enjoy a fast-paced environment. About You A Red‑Seal certified or working toward certification, culinary professional with a minimum of one year of experience in a similar upscale restaurant operation in a downtown city center. Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to safety. FoodSafe certification. Strong knife skills and workable knowledge of various kitchen equipment. Solid understanding of standard measurements and portions. Energetic with a passion for food. Able to follow oral and written instructions. Excellent communicator who values teamwork and collaboration. Able to work a variety of shifts, including weekends and holidays. Physically able to stand for long periods of time and lift or carry objects up to 40 pounds or more. Benefits Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand. Why Join Us We value a culture‑rich and award‑winning company, and if you are a proven achiever ready to lead an amazing brand in a great and thriving location, we may be the perfect fit! #J-18808-Ljbffr
Elevate your culinary career at Bow & Bend, a prestigious rooftop restaurant in Calgary’s west-end. We seek a passionate Cook III to prepare exceptional meals in a vibrant setting. As a Cook III, you will support Bow & Bend’s mission by crafting diverse menu items, including meats, vegetables, and desserts. Working in a fast-paced kitchen, you will enhance your culinary skills while ensuring safety and sanitation procedures are followed. This role demands enthusiasm, a commitment to food quality, and collaboration with fellow team members. Key Responsibilities: • Prepare a variety of foods according to standardized recipes • Operate kitchen equipment such as grills, ovens, and fryolators • Maintain cleanliness and safety standards in food handling • Serve dishes adhering to portion controls and presentation • Follow safety protocols and report unsafe conditions Requirements: • Minimum one year experience in an upscale restaurant • Red-Seal certification or in progress • FoodSafe certification required • Strong knife skills and kitchen equipment knowledge • Ability to work various shifts, including weekends Become part of Bow & Bend’s culinary team, where you will shine through food creativity and teamwork. #J-18808-Ljbffr
