Courtyard Toronto Mississauga West
290 Derry Rd W
Mississauga, ON L5W, CAN
Marriott Courtyard Mississauga is seeking a driven and innovative Director of Sales & Marketing who is ready to elevate this beautiful hotel in Mississauga. Our hotel is equipped with 125 rooms and 7000 sqft of banquet space, as well as a bistro on site. In this role, the Director of Sales & Marketing will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates and ownership. If you are ready to make an impact and be part of an exceptional team, build your career with us and apply today! We are committed to providing you with: Generous incentive plan eligibility An exceptional benefit plan for you & your family members RRSP with matching component Discounts with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly, and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs. Maximize revenue by proactively selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Develop and present publicly persuasive verbal in-person sales presentations to prospective and existing clients. Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead. Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled Sales Department and related meetings. Required Skills/Abilities Minimum of 3 years experience as a Director of Sales & Marketing. Marriott Brand experience is highly desired. Corporate Business experience required. Ability to read, write and speak the English language fluently. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. #J-18808-Ljbffr
Crescent Corporate Canada
130 Queens Quay E
Suite 901
Toronto, ON M5A 3Y5, CAN
Description The Regional Director of Sales and Marketing is responsible for driving sales and marketing strategies to achieve measurable results across their portfolio of assigned hotels in Canada. This role ensures revenue growth, market share expansion, and brand consistency through effective leadership, strategic planning and collaboration with property-level teams. The ideal candidate is a visionary leader with a proven track record in leading multi-property hotel sales and marketing management, based in Canada. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Sales & Marketing team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members Discounts with our Crescent managed properties in North America for you & your family members A workplace that you can be proud of, where you are valued, trusted and supported by the team Here is what you will be doing each day: Demonstrate servant leadership approach in supporting assigned portfolio properties. Analyze historical, current, and future hotel/market trends to create and develop key selling strategies to ensure hotel is positioned correctly with partners. Hire, interview, train and orient all commercial associates to Crescent Principles, values and fundamental expectations. Recruit, direct, manage, train and counsel Commercial associates as needed. Measure and track performance holding Commercial associates accountable. Contribute to the marketing including but not limited to the digital strategies to achieve budgeted goals in all revenue areas. Increase revenues and share through optimal business mix strategies and efficient channel mix. Provide effective, comprehensive, and efficient communications on all levels. Assist with execution of playbook to ensure maximum revenue capture. Ensure branding is pulled through all aspects of the commercial process and advise on operational pull through. Responsible for soliciting, prospecting, negotiating and booking new and repeat business (Group, Business Travel and Catering) through efforts, which could include direct phone sales, direct sales calls, sales trips, tradeshows, referrals, networking, etc. to meet budgeted sales goals. Actively participate in sales presentations, property tours and customer meetings. In conjunction with VP of Sales & Marketing as well as Regional Team, General Manager and Director of Revenue Management, conduct Group sales business review analysis to determine viability of booking with respect to business levels, annual business plan objectives and overall Hotel performance. Develop and cultivate relationships with high-profile business accounts and selected premier travel agencies to maintain and increase market share. Conduct ongoing research of the travel industry to detect market trends and related information for continued development and identification of new markets. Demonstrate ability to understand client's requirements and specifications and translating that into sales solutions to provide a world-class experience for group business. Provide input into guest service standard and expectations within assigned department while group is in-house as required by level of commitment in contracts. Conduct routine site visits as deemed appropriate. Ensure all proposals and contracts are in keeping with Crescent policies and standards. Conduct routine meetings with Commercial property leader(s). Building strong leadership through a foundation of measurable expectations which allow everyone an opportunity to be successful. Utilizing the collective experiences and years in the business to build a best-in-class Commercial team. Lead by example in terms of all Crescent core Commercial principals. Requirements: Must have at least five (5) or more years of hotel sales leadership experience with a proven track record of managing and supporting sales efforts for a portfolio of hotels. Must reside in Canada. Qualifications: Ability to travel frequently within Canada. Proven record of leading teams, penetrating markets, while developing market segments. Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. Must have experience in all Microsoft Office and industry relevant Sales systems and tools (i.e., FDC, SFA Web, STR, A 360, Knowland Group, etc.) Demonstrated ability to work cohesively with a team. Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. Ability to communicate effectively in the English language, both verbally and in writing. Education: Bachelor’s or associate degree, preferably specializing in Hospitality, Sales or equivalent experience is strongly preferred. #J-18808-Ljbffr
Courtyard Toronto Mississauga West
290 Derry Rd W
Mississauga, ON L5W, CAN
Description Marriott Courtyard Mississauga is seeking a driven and innovative Director of Sales & Marketing who is ready to elevate this beautiful hotel in Mississauga. In this role, the Director of Sales & Marketing will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates and ownership. If you are ready to make an impact and be part of an exceptional team, build your career with us and apply today! We are committed to providing you with: Generous incentive plan eligibility An exceptional benefit plan for you & your family members RRSP with matching component Discounts with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly, and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs. Maximize revenue by proactively selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Develop and present publicly persuasive verbal in-person sales presentations to prospective and existing clients. Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead. Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled Sales Department and related meetings. Required Skills/Abilities Minimum of 3 years experience as a Director of Sales & Marketing. Marriott Brand experience is highly desired. Corporate Business experience required. Ability to read, write and speak the English language fluently. #J-18808-Ljbffr
The Regional Director of Sales and Marketing is responsible for driving sales and marketing strategies to achieve measurable results across their portfolio of assigned hotels in Canada. This role ensures revenue growth, market share expansion, and brand consistency through effective leadership, strategic planning, and collaboration with property-level teams. The ideal candidate is a visionary leader with a proven track record in leading multi-property hotel sales and marketing management, based in Canada. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Sales & Marketing team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members Discounts with our Crescent managed properties in North America for you & your family members A workplace that you can be proud of, where you are valued, trusted and supported by the team Here is what you will be doing each day: Demonstrate servant leadership approach in supporting assigned portfolio properties. Analyze historical, current, and future hotel/market trends to create and develop key selling strategies to ensure hotel is positioned correctly with partners. Hire, interview, train and orient all commercial associates to Crescent Principles, values and fundamental expectations. Recruit, direct, manage, train and counsel Commercial associates as needed. Measure and track performance holding Commercial associates accountable. Contribute to the marketing including but not limited to the digital strategies to achieve budgeted goals in all revenue areas. Increase revenues and share through optimal business mix strategies and efficient channel mix. Provide effective, comprehensive, and efficient communications on all levels. Assist with execution of playbook to ensure maximum revenue capture. Ensure branding is pulled through all aspects of the commercial process and advise on operational pull through. Responsible for soliciting, prospecting, negotiating and booking new and repeat business (Group, Business Travel and Catering) through efforts, which could include direct phone sales, direct sales calls, sales trips, tradeshows, referrals, networking, etc. to meet budgeted sales goals. Actively participate in sales presentations, property tours and customer meetings. In conjunction with VP of Sales & Marketing as well as Regional Team, General Manager and Director of Revenue Management, conduct Group sales business review analysis to determine viability of booking with respect to business levels, annual business plan objectives and overall Hotel performance. Develop and cultivate relationships with high-profile business accounts and selected premier travel agencies to maintain and increase market share. Conduct ongoing research of the travel industry to detect market trends and related information for continued development and identification of new markets. Demonstrate ability to understand client's requirements and specifications and translating that into sales solutions to provide a world-class experience for group business. Provide input into guest service standard and expectations within assigned department while group is in-house as required by level of commitment in contracts. Conduct routine site visits as deemed appropriate. Ensure all proposals and contracts are in keeping with Crescent policies and standards. Conduct routine meetings with Commercial property leader(s). Building strong leadership through a foundation of measurable expectations which allow everyone an opportunity to be successful. Utilizing the collective experiences and years in the business to build a best-in-class Commercial team. Lead by example in terms of all Crescent core Commercial principles. Requirements: Must have at least five (5) or more years of hotel sales leadership experience with a proven track record of managing and supporting sales efforts for a portfolio of hotels. Lifestyle Hotel experience. Must reside in Canada. Qualifications: Ability to travel frequently within Canada. Proven record of leading teams, penetrating markets, while developing market segments. Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. Must have experience in all Microsoft Office and industry relevant Sales systems and tools (i.e., FDC, SFA Web, STR, A 360, Knowland Group, etc.) Demonstrated ability to work cohesively with a team. Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. Ability to communicate effectively in the English language, both verbally and in writing. Education: Bachelor’s or associate degree, preferably specializing in Hospitality, Sales or equivalent experience is strongly preferred. #J-18808-Ljbffr
Marriott Courtyard Mississauga is seeking a driven and innovative Director of Sales & Marketing who is ready to elevate this beautiful hotel in Mississauga. In this role, the Director of Sales & Marketing will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates and ownership. If you are ready to make an impact and be part of an exceptional team, build your career with us and apply today! We are committed to providing you with: Excellent compensation package Generous incentive plan eligibility An exceptional benefit plan for you & your family members RRSP with matching component Discounts with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly, and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs. Maximize revenue by proactively selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead. Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled Sales Department and related meetings. Required Skills/Abilities Minimum of 3 years experience as a Director of Sales & Marketing. Marriott Brand experience is highly desired. Corporate Business experience required. Ability to read, write and speak the English language fluently. #J-18808-Ljbffr
Marriott Courtyard Mississauga is seeking a driven and innovative Director of Sales & Marketing who is ready to elevate this beautiful hotel in Mississauga. Our hotel is equipped with 125 rooms and 7000 sqft of banquet space, as well as a bistro on site. In this role, the Director of Sales & Marketing will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates and ownership. If you are ready to make an impact and be part of an exceptional team, build your career with us and apply today! We are committed to providing you with: Excellent compensation package Generous incentive plan eligibility An exceptional benefit plan for you & your family members RRSP with matching component Discounts with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly, and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs. Maximize revenue by proactively selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Develop and present publicly persuasive verbal in-person sales presentations to prospective and existing clients. Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead. Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled Sales Department and related meetings. Required Skills/Abilities Minimum of 3 years experience as a Director of Sales & Marketing. Hotel sales experience required. Marriott Brand experience is highly desired. Corporate Business experience required. Ability to read, write and speak the English language fluently. #J-18808-Ljbffr
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The Matrix Hotel Edmonton is seeking a General Manager to lead the property. In this role, the General Manager creates and maintains a customer-driven hotel with a vision that inspires the associates to do their best. The position includes overseeing the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals. What you’ll be doing: Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners. Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel. Communicate both verbally and in writing to provide clear direction to staff. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Appropriately handle associate issues in conjunction with Human Resources following Crescent policies. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Required Skills and Abilities: Keen eye for detail and empowering coaching mentality. Strong desire to continuously improve and help others improve. 3-5 years' experience as a hotel General Manager or equivalent experience. Experience and knowledge of project management and lease management. Working knowledge of financial/accounting procedures. We are committed to providing you with: Competitive salary and operational incentive plan. Benefit plan for eligible associates & your family members. Discounts with Crescent managed properties in North America for you and your family members. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity and inclusion. By examining our own beliefs and behaviours, we can create change through training, recruiting and promoting diverse talent to strengthen our culture. #J-18808-Ljbffr
