Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations): Processing customer orders – including picking, packing and inspecting shipments Daily communication with transportation companies and customer Receiving Repetitive lifting of heavy items Health and Safety compliance in accordance with company policies. Maintaining accurate and up-to-date records of all shipments and receipts Daily warehouse housekeeping Participating in inventory control and cycle counting Liaising with other departments to address delivery and receipt enquires Becoming an effective team member by participating in process improvement initiatives Performing other general administrative / warehouse duties and tasks as assigned #J-18808-Ljbffr
all expectations): Processing customer orders – including picking, packing and inspecting shipments Daily communication with transportation companies and customer Receiving Repetitive lifting of heavy items Health and Safety compliance in accordance with company policies. Maintaining accurate and up-to-date records of all shipments and receipts Daily warehouse housekeeping Participating in inventory control and cycle counting Liaising with other departments to address delivery and receipt enquires Becoming an effective team member by participating in process improvement initiatives Performing other general administrative / warehouse duties and tasks as assigned #J-18808-Ljbffr
all expectations): Processing customer orders – including picking, packing and inspecting shipments Daily communication with transportation companies and customer Receiving Repetitive lifting of heavy items Health and Safety compliance in accordance with company policies. Maintaining accurate and up-to-date records of all shipments and receipts Daily warehouse housekeeping Participating in inventory control and cycle counting Liaising with other departments to address delivery and receipt enquires Becoming an effective team member by participating in process improvement initiatives Performing other general administrative / warehouse duties and tasks as assigned #J-18808-Ljbffr
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations): Processing customer orders – including picking, packing and inspecting shipments Daily communication with transportation companies and customer Receiving Repetitive lifting of heavy items Health and Safety compliance in accordance with company policies. Maintaining accurate and up-to-date records of all shipments and receipts Daily warehouse housekeeping Participating in inventory control and cycle counting Liaising with other departments to address delivery and receipt enquires Becoming an effective team member by participating in process improvement initiatives Performing other general administrative / warehouse duties and tasks as assigned #J-18808-Ljbffr
Position Description Summary Reporting to the Processing Manager the successful candidate will maximize the performance of the site by directing the day, week and monthly activities. He or she will provide leadership, motivation, training and development of the workforce, executing against customer requirements, and operational performance. Customer Service Ensure customer contract requirements are administered as applicable within the customer support staff Ensure customer initiatives, special processes, data requests are fulfilled consistently, timely and without impact to the daily work processes Key contact with customer groups, including development and deployment of new or revised processes to meet customer goals and satisfaction Ensure client and company goal satisfaction Ensure client and company initiatives are deployed and requirements fulfilled as requested Escalation point for critical customer service issues and resolution Leadership Leadership Manage and develop support staff of a team of 4-10 Ensure training programs are administered and identify additional training areas for development of staff Ensure company policies are communicated, administered and enforced Ensure associate performance reviews are completed as required Process Management Process Management Report on key support areas of account performance and develop/implement corrective action plans as necessary Manage with Operational Managers and the Production Manager value added services as required by customer Ensure development of department goals/metrics and assist with individual goals, as necessary, to align with company, site and customer objectives Participate in on-site management team meetings and account/site/customer committee meetings Ensure all customer support staff processes and process outputs align with and support operational goals and strategies Developing SOPs for the department #J-18808-Ljbffr
