Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ . DUCA ( ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Account Manager, Construction Financing (12 month contract) DUCA is looking for an Account Manager, Construction Financing to join our growing team! Job Summary The Account Manager, Construction Financing is responsible for independently developing new business, managing a portfolio and client relationships associated with land and construction financing, while contributing to DUCA’s risk objectives and financial targets. Key Accountabilities and Duties Develop and maintain a profitable commercial real estate portfolio of loans valued between $5MM-$20MM which include development land and construction financing and participations in loans led by other credit unions or FIs Source new loan applications by soliciting existing and potential clients and other financial intermediaries Understand fundamental credit principles while reviewing and analyzing financial statements to identify and mitigate risk Review and underwrite commercial credit applications providing products and services which meet the Members needs while adhering to DUCA’s lending policies and practices Actively monitor the loan portfolio to ensure accounts are operating as authorized and take measures necessary to remedy non-performing assets Represent DUCA at community, business networking, and trade association events. Maintain a strong understanding of DUCA’s Credit Policy and keep abreast of changes and trends in the marketplace Occupational Experience and Educational Requirements Completion of university degree in Business, Finance, or a related field 3-5 years’ experience in a relationship management and /or related commercial role in financial services Sales management experience an asset Exposure to land and construction financing for residential & commercial developments, and special use properties including hotels, senior & student residences Exposure to syndicated financing Knowledge, Skills, and Attributes Strong customer service, relationship building, judgment, problem solving and follow-up skills Proficiency in Microsoft Office Suite of products, including strong knowledge of Excel Effective team player and ability to work well within a group setting Strong negotiating and influencing skills Familiarity with mid-market commercial and real estate related financing Strong business development, leadership, sales, and relationship management skills High level of analytical, credit assessment, and underwriting skills Balanced focus on profitability, portfolio growth, and asset quality Strong interpersonal, partnership, and collaboration skills Highly organized with the ability to multi-task and meet tight or conflicting priorities ul> Working Conditions Regular office environment Regular travel within Ontario required for site visits (including construction sites) and to meet with COIs, Members, and prospects Some after-hours requirements to attend networking and business development events Standard work week of 38 hours with additional time required to meet deadlines and project deliverables Department: Commercial Banking Primary Location: Corporate Office, 5255 Yonge Street, North York Employment Status: Full-Time (12 month contract) Hours per Week: 38 Salary: The annual salary range for this position starts at $69,956. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
A credit union in Ontario is seeking an Account Manager for a 12-month contract. Responsibilities include developing a commercial real estate loan portfolio, sourcing new loan applications, and overseeing credit applications while maintaining compliance with lending policies. The position requires a university degree in Business or Finance and 3-5 years of experience in financial services. Competitive salary starting at $69,956 offered.
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A reputable credit union in Ontario is seeking a Full-Time Member Service Representative for their Toronto Mount Pleasant branch. This role focuses on delivering exceptional service and identifying financial needs of Members. Ideal candidates should have a High School Diploma, experience in customer service, and a passion for helping others. The position offers a starting hourly rate of $40.63 and a dynamic work environment.
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Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ . DUCA ( ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of "profits with a purpose" culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Account Manager, Commercial Banking (12 month contract) DUCA is looking for an Account Manager, Commercial Banking to join our growing team! Job Summary The Account Manager will be responsible for developing new business and managing a loan portfolio and client relationships, in both term and construction financing, as well as helping DUCA achieve its risk objectives and financial targets. Key Accountabilities and Duties Develop and maintain a profitable commercial real estate portfolio of loans valued between $5MM-$20MM which include term real estate loans, construction financing and participations in loans led by other credit unions or FIs. Source new loan applications by soliciting existing and potential clients and other financial intermediaries. Review and underwrite commercial credit applications providing products and services which meet the Members needs while adhering to DUCA’s lending policies and practices. Actively monitor the loan portfolio to ensure accounts are operating as authorized and take measures necessary to remediate non-performing assets. Occupational Experience and Educational Requirements Completion of university degree in Business, Finance, or a related field. Minimum of 3-5 years’ experience in a relationship management or related role in financial services. Proficiency in MS Office Suite with strong knowledge of Excel. Knowledge, Skills and Attributes Experience with financial analysis of construction loans for residential/commercial development and other interim financing. Experience with financing for special use properties such as hotels, senior and/or student residences. Computer literate, high proficiency in excel. Problem solving and issue resolution skills. Effective team player and ability to work well within a group setting. Developed negotiating and influencing skills. Working Conditions Regular travel within Ontario required for site visits and to meet with clients. Department: Commercial Lending Primary Location: Corporate Office - 5255 Yonge Street, North York, M2N 6P4 Employment Status: Full-Time (12 month contract) Hours per Week: 38 Salary: The annual salary range for this position starts at $69,956. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ . DUCA ( is distinguished for the following: Positive, un-big bank like service experience delivered through Member‑facing staff in branch, on the phone (Member‑Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full‑service Member Connect Contact Centre, and, of course, in‑branch—DUCA is accessible 24/7. A community philosophy of "profits with a purpose" culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B‑Corp certified organization, the first ever credit union to receive this global recognition. Member Service Representative DUCA is currently looking for a Full‑Time Member Service Representative to join our dynamic Toronto Mount Pleasant branch! The Member Service Representative (MSR) is passionate about delivering outstanding service to customers, known as Members. We are looking for driven, organized individuals who thrive on interacting with Members, and are committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives. Branch Hours Mon to Wed: 9:30 am – 5:00 pm Thur: 9:30 am – 7:00 pm Fri: 9:30 am – 5:00 pm Sat: 9:30 am – 1:00 pm Job Purpose & Summary The MSR provides outstanding Member experience and service that is accurate, timely, and efficient. As a team player, the MSR thrives in an environment where partnering to deliver stellar solutions is top of mind. This role is ideal for someone who loves to juggle multiple priorities, and above all, is passionate about representing DUCA on the front line with a smile; greeting members when they arrive and ensuring every Member feels welcomed and recognized. MSR’s help uncover opportunities where DUCA can better help existing and potential Members, with our fantastic array of banking solutions and services. Once they identify the opportunity, the MSR figures out who can best help the Member whether it be themselves or a DUCA advisor (Financial Services Officer). The MSR will always follow up to ensure the Member was taken care of. In day‑to‑day responsibilities, the MSR will maintain cash balances, list and balance outgoing cheques, and balance all daily transactions. The MSR will ensure they are aware of, and adhere to, operating procedures and policies to safeguard the assets of the organization and the member. Assists Branch to achieve Branch growth, targets, satisfactory compliance/audit. Key Accountabilities & Duties Delight each Member by providing outstanding service (both at the front counter and by phone), answering inquiries, and always striving to increase Member satisfaction. Promote DUCA’s full range of services by explaining benefits and features of DUCA solutions, open new Member accounts, and make quality referrals to an advisor through proactive probing. Make outbound awareness and service follow‑up calls to Members as well as proactive outbound calls to book advisor appointments. Handle Member requests for deposits, withdrawals, transfers, and other routine transactions. Identify and fulfill Members’ financial service needs, e.g., cashing and certifying cheques, processing bill payments, ordering cheques, buying/selling foreign currencies, and processing wires, RRSP and term deposit transactions, as well as assisting Members get a debit card. Having upfront dialogue with members to uncover financial needs with a talent for "opportunity spotting". Resolve Member issues using standard procedures and know when to escalate non‑standard issues. Remain current and up to date on DUCA products, services, operational, and risk policies and procedures. Participate in local market business development opportunities and community involvement. Assist with counting large cash deposits. Complete general office duties, processing and administration as required. Occupational Experience & Education Requirements High School Diploma or equivalent (Undergraduate degree or equivalent preferred). Experience working with and handling cash. Strong knowledge of computer systems. Two years’ experience helping Members or customers in either a bank or credit union environment, preferred. Previous experience with sales is considered an asset. Knowledge, Skills & Attributes Desire to learn and grow. Passion for working directly with Members and customers, finding ways to surprise and delight. Committed team player, demonstrating enthusiasm for your job and Member every day. Multi‑tasker who can organize and prioritize other work while putting the Member first. Excellent interpersonal and communication skills, both verbal and written. Strong attention to detail with ability to make decisions and provide friendly and personable service. Strong administration, organizational, planning and time‑management skills. Department: Toronto Mount Pleasant Primary Location: 245 Eglinton Avenue, Toronto, Ontario, M4P 3B7 Employment Status: Full‑Time Hours per Week: 38 Salary: The hourly rate for this position starts at $40,634. Actual hourly rates will vary depending on relevant job‑related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
Overview Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and CommunitiesDo More, Be More, and Achieve More . DUCA ( DUCA.com ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA\'s designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives.Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Member Service Representative (Part-Time) DUCA is currently looking for apart-time Member Service Representative to join our dynamic Toronto CBC branch! The Member Service Representative is passionate about delivering outstanding service to customers, known as Members. We are looking for driven, organized individuals who thrive on interacting with Members, and are committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives. Branch Hours Mon to Wed: 9:30 am to 5:00 pm Thu: 9:30 am to 7:00 pm Fri: 9:30 am to 5:00 pm Job Purpose & Summary The Member Service Representative (MSR) is passionate about delivering outstanding service to customers, known as Members. We are looking for driven, organized individuals who thrive on interacting with Members, and are committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives. The MSR provides outstanding Member experience and service that is accurate, timely, and efficient. As a team player, the MSR thrives in an environment where partnering to deliver stellar solutions is top of mind. This role is ideal for someone who loves to juggle multiple priorities, and above all, is passionate about representing DUCA on the front line with a smile; greeting members when they arrive and ensuring every Member feels welcomed and recognized. MSR’s help uncover opportunities where DUCA can better help existing and potential Members, with our fantastic array of banking solutions and services. Once they identify the opportunity, the MSR figures out who can best help the Member whether it be themselves or a DUCA advisor (Financial Services Officer). The MSR will always follow up to ensure the Member was taken care of. As for the day-to-day responsibilities, the MSR will maintain cash balances, list and balance outgoing cheques, and balance all daily transactions. The MSR will ensure they are aware of, and adhere to, operating procedures and policies to safeguard the assets of the organization and the member. Assists Branch to achieve Branch growth, targets, satisfactory compliance/audit Key Accountabilities & Duties Delight each Member by providing outstanding service (both at the front counter and by phone), answering inquiries, and always striving to increase Member satisfaction Promote DUCA’s full range of services by explaining benefits and features of DUCA solutions, open new Member accounts, and make quality referrals to an advisor through proactive probing Make outbound awareness and service follow up calls to Members as well as proactive outbound calls to book advisor appointments Handle Member requests for deposits, withdrawals, transfers, and other routine transactions Identifies and fulfills Members’ financial service needs, e.g. cashing and certifying cheques, processing bill payments, ordering cheques, buying/selling foreign currencies, and processing wires, RRSP and term deposit transactions, as well as assisting Members get a debit card Having up front dialogue with members to uncover financial needs with a talent for “opportunity spotting” Solves Member issues using standard procedures and knows when to escalate non-standard issues Remains current and up to date on DUCA products, services, operational, and risk policies and procedures. Participates in local market business development opportunities and community involvement. Assists with counting large cash deposits. Completes general office duties, processing and administration as required Occupational Experience & Education Requirements High School Diploma or equivalent (Undergraduate degree or equivalent preferred) Experience working with and handling cash Strong knowledge of computer systems Two years’ experience helping Members or customers in either a bank or credit union environment, preferred Previous experience with sales is considered an asset Knowledge, Skills & Attributes You have a desire to learn and grow Passion for working directly with Members and customers, finding ways to surprise and delight Committed team player, demonstrating your enthusiasm for your job and Member every day Multi-tasker who can organize and prioritize other work while putting the Member first Excellent interpersonal and communication skills, both verbal and written Strong attention to detail with ability to make decisions and provide friendly and personable service Strong administration, organizational, planning and time management skills Department: Toronto CBC Primary Location: 17 John Street, Toronto, Ontario , M5V 3G6 Employment Status: Part-Time Hours per Week: 21-25 Salary: The hourly rate for this position starts at $20. Actual hourly rates will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
Overview Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ . DUCA ( ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA\'s designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Commercial Administration Officer DUCA is looking for a Commercial Administration Officer to join our growing team! Responsibilities Process Commercial Annual Reviews and covenant breach/non-tolerance letters Process loan documentation and fulfill conditions precedent requirements for Renewals, Extensions, and Amending Agreements for Business Banking and Commercial Lending Team Process mortgage payments, fees, and Pre-Authorized Debits Maintain monthly insurance expiry report, collect past due insurance polices by contacting brokers and follow-up with cancellation policies until insurance is satisfactory and up-to date Conduct sub-searches, and corporate profile searches Assist with Personal Property Security Act (PPSA) Report and register PPSA renewals Liaise and maintain positive relations with borrowers, lenders, brokers, insurers, external vendors, and other departments for any information requests Maintain and develop controls to ensure the integrity of the mortgage loan system and the accuracy of information Administer Canadian Small Business Financing Act (CSBFA) quarterly administration fees and yearly reconciliation reporting to Revenue Canada Prepare information statements, payouts and discharge documentation, administer partial principal reductions and release of loan security for review Prepare paid out files for shipment to Iron Mountain Support various projects to organize credit and banking system Support Commercial Operations Team with various reporting when required Occupational Experience & Education Requirements 1-2 years’ experience in mortgage administration, preferred Post-secondary education in a related field (Business administration, Finances, etc.) considered an asset Intermediate experience with Outlook, Excel and Word Familiarity with commercial/residential mortgage loan documents considered an asset Experience in Financial Services, specifically the Credit Union system, considered an asset Knowledge, Skills & Attributes Ability to handle multiple competing priorities Good time management skills with ability to meet tight deadlines Strong commitment to high level of customer service Good organizational skills with attention to detail Ability to work in a team environment Knowledge of mortgage-backed securities would be an asset Ability to prioritize and organize workload to meet stringent turnaround times as necessary Working Conditions Normal Office Environment Department: Commercial Credit Operations Primary Location: Corporate Office - 5255 Yonge Street, North York, M2N 6P4 Employment Status: Full-Time Hours per Week: 38 Salary: The annual salary range for this position starts at $40,634. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We exist to help People, Businesses and Communities Do More, Be More, and Achieve More . DUCA ( ) is distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. Competitive rates. Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members. Profit sharing among Members. Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition. A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. Credit Manager DUCA is looking for aCredit Manager to join our growing team! Job Purpose & Summary The Credit Manger contributes to DUCA’s risk management program related to the Commercial Lending portfolio, including Term Financing, Construction, and Multi-Unit Residential Building (MURB) portfolios, as assigned. This position is accountable for conducting comprehensive reviews and analysis of new credit deals received from the Commercial Banking team and adjudicating applications within assigned credit limits. As an experienced credit professional, this position is responsible for quality assurance of the submitted credit requests, portfolio monitoring, reporting, and project coordination, when applicable. The Credit Manager contributes to credit policies, procedures, and guideline updates based on current practices, feedback from first line of businesses, and changing market and regulatory requirements. The Credit Manager develops strong relationships with Commercial Banking Team and external partners (MURB Counterparties and servicers, etc.) by providing guidance and support for healthy and sustainable growth of commercial loan/lease portfolio. Key Accountabilities & Duties Independently review and adjudicate new credits and annual reviews within assigned credit limits in accordance with DUCA credit policy and guidelines, in a timely manner (the current delegated limit is up to $7.5 Million for new credit and annual reviews and up to $10 Million for connected credit) Independently conduct detailed analysis on new credits and annual reviews and provide well-articulated and thought-out recommendations for credit adjudication which exceeds lending authorities for senior management approval Approve annual reviews and credit amendments as per delegated lending authority, within assigned credit limits Conduct objective review of due diligence documents (e.g. appraisals, environmental reports, lease agreements, industry reports etc.), financial spreadsheets, risk rating, financial models and conduct sensitivity analysis Communicate with the Commercial Banking team to seek further information and modifications, if needed; discuss appropriate structuring for the deal and criteria required for approval; ensure that all information is credible, accurate, and relevant, including analysis and evaluation of the technical aspects (e.g., financial analysis, credit terms, structure, and collateral) Review and approve commitment letters, construction draw requests, margin, or borrower base calculations Discuss, negotiate and resolve credit related issues raised by Lending or other stakeholders Perform analysis and provide reporting to management on the commercial credit portfolio; determine performance and risk associated with various segments of the commercial credit portfolio, such as by deal type or industry and make recommendations on potential changes to portfolio make-up Keep a team activity log, pipeline report and assist with summary for various communications due at the month end Support the due diligence and adjudication of securitized MURB transactions Support the monitoring and presentation of Counterparty risks Use sound credit judgment to assess, analyze, and present well-written recommendations for adjudication on new deals and annual reviews; communicate effectively with the Commercial Banking team and external counterparties to ensure rationale and decision is clearly understood Undertake quality assurance reviews on commercial credit portfolio, track audit action items and coordinate with key stakeholders (lenders, funding team, analysts, adjudication team) Support the healthy and sustainable growth of a profitable Commercial Lending portfolio by ensuring the credit granting provided is within DUCA’s prescribed asset quality standards Stay abreast of regulatory changes and their impact on existing policies, procedures and guidelines; monitor market conditions and make recommendations for enhancements to existing / creation of new policies, procedures and guidelines Coordinate various initiatives and projects for the Commercial Credit team Provide additional coverage for Leasing credit reviews, adjudication and analysis as needed Occupational Experience & Education Requirements Undergraduate degree in Business, Finance, or a related field Post-graduate degree or other related designation (CFA, FRM, CA etc.) considered an asset 5+ years’ work experience in commercial or real estate lending, or related field Knowledge of construction finance / CMHC insured MURB financing is an asset Minimum 4 years knowledge of financial statement analysis Knowledge of or experience with real estate secured lending Knowledge, Skills & Attributes Strong ability to critically assess credit applications and demonstrate sound judgement in risk return trade-off Ability to recommend well thought-out solutions to mitigate credit risk Ability to articulate complex credit applications into succinct and balanced recommendations Knowledge of various due diligence reports (g. appraisals, environmental reports, lease agreements, industry reports etc.) Understanding of commitment letters and other legal documents from a credit perspective Understanding of term financing, leasing, MURB, and Construction lending practices and end-to-end credit process Knowledge of different lending products and sound lending practices Knowledge of DNA (banking software) to extract information Knowledge of the commercial real estate lending Ability to analyze financial statements and perform meaningful financial analysis Strong interpersonal and collaboration skills Highly developed critical thinking, problem-solving capabilities and excellent project management, planning, organizational, and time management skills with ability to handle complex multi-task assignments Strong attention to detail Excellent written and verbal communication skills Client-focused mindset and drive to do what is best for our Members Proficient with Microsoft Excel, Word, and PowerPoint Ability to work in a dynamic and fast-paced environment, under pressure and with time-sensitive deadlines Collaborates well in a team environment Working Conditions Normal office environment Department: Commercial Credit Primary Location: Corporate Office - 5255 Yonge Street, North York, M2N 6P4 Employment Status: Full-Time Hours per Week: 38 Salary: The annual salary range for this position starts at$80,494 . Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. Number of Vacancies: 1 DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Qualified applicants are encouraged to submit their application. Applications must include a resume. We thank all applicants but only those considered for an interview will be contacted. #J-18808-Ljbffr
