Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario. This is a 1-year Contract Full-Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Employment Type: Contract Full-Time (benefits eligible) Location: Ottawa, ON Job Description:The Dispatcher will be directly responsible for dispatching all drivers and assigning all route related equipment and supplies. Will be accountable for taking all customer pickup request calls and accordingly dispatch all stat and non-stat calls in the most cost-effective manner possible ensuring applicable collection times are met or exceeded. Will be responsible for ensuring compliance with the Transportation of Dangerous Goods (TDG) Act and ensuring all protocols and processes are followed by all drivers. Will complete all assigned administrative duties and responsibilities in a timely manner and act as a back-up route representative as required.Key Responsibilities: Assign all vehicles and route equipment to all drivers on a daily basis.Ensure all client reports and supplies are dispatched to all drivers.Ensure route schedules and route manifests are up to date and accurate.Ensure driver compliance with the Transportation of Dangerous Goods (TDG) regulations.Responsible for the care and maintenance of driver communication equipment.Ensure that all drivers maintain daily schedules and take immediate remedial action to reduce and/or eliminate any delays.Act as a back-up Route Representative as required, perform all assigned duties and responsibilities of the position.Assist with the inspection of vehicles for specimens and ensure that no specimens, reports and supplies are left in the vehicles.Verify the general cleanness of the vehicles.Control access to building at rear entrance and complete all associated documentation.Responsible for collecting and depositing cash collection bags from drivers and completing turn in logs.Responsible for shipping all internal and external company documents to corporate offices, vendors and clients.Complete inbound call tracking logs inclusive of full stat tracking process.Collect all driver paperwork and submit to supervisors for review and approvals.Responsible for reporting any health and safety hazards and work in compliance with established safe working practices.Report any defects in equipment of work area to immediate supervisor in a timely manner.Liaise with couriers and ops managers regarding updated schedules/pickup requirements.Perform delivery investigations as required.Manage and track stat schedules and route orders.Work with senior logistics coordinators to ensure accuracy of routes, and service levels are met.Knowledge, Education and Experience: Secondary school or equivalent education requiredValid driver's license with clean abstract with a clear understanding of routes and geographyRequires proficiency in French and English. 3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high paced environment with little or no supervisionGood telephone manner and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file*Please note that Criminal background verification must be met as a condition of employment*Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
Job posting: National Manager, Mailroom, Warehouse & Kitting (permanent full-time)
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are YOU our next National Manager, Mailroom, Warehouse & Kitting? We’re looking for a National Manager, Mailroom, Warehouse & Kitting join our Transportation team! This role is a full-time position working 37.5hrs./week working day shift.
The National Manager, Mailroom, Warehouse & Kitting will be accountable to ensure safe, regulatory compliance for the operational aspect of transporting all dangerous goods required by the Laboratory Operations and Patient Services & Logistics functions. Operating within the Logistics function, the incumbent will manage multi-site warehousing, mailroom and kitting activities to ensure seamless support of Laboratory Operations and Patient Services. This role includes leadership in regulatory compliance, inventory control, workforce development, and service delivery.
Come join our team and experience the Dynacare Difference!
Status: Full-time permanentHours: Monday to Friday, regular hours (37.5 per week)Discipline: TransportationWorkstyle: OnsiteLocation: Brampton, ON
Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:Oversee and coordinate warehousing activities across facilities in Brampton, Quebec, London, Manitoba and Ottawa to ensure consistent service quality and compliance with regulatory requirements.Implement and standardize best practices for receiving, storing, assembling, and dispatching products across all supported locations.Implement and monitor receipt, storage, servicing, and dispatch of wide variety of products, equipment and mail to Dynacare Operations and Physicians across Ontario.Lead multi-site teams in performance management, scheduling, staffing, training, and development.Develop, document, and deploy operational policies and procedures, ensuring the team are fully trained on these.Set-up the Warehouse, medical kit assembly and Mailroom layout to ensure efficient space utilization as needed.Collaborate with broader logistics, supply chain and Laboratories on projects and initiatives to drive continuous improvement initiatives.Manage day-to-day operations including workflow and scheduling.Manage stock control, execute scheduled inventory counts and reconcile with Great Plains and Warehouse Management Systems.Collaborate with procurement team to maintain internal inventory based on broader supply chain situationPrepare, maintain and manage the annual budget.Produce necessary reports and statistics regularly (versatile inventory transactions, sales, purchase, receipt transaction reports).Seek internal and external client feedback and monitor the quality of services provided.Manage KPI on department financial, customer service, operational productivity, health & safety and human resources.Provide input and information into the department’s operational plans and strategies, assist with special projects as required.Responsible for hiring, team building, training and development and conducting performance appraisals of employees to ensure attainment of departmental goals and objectives.Recommend proper documentation to meet all regulated requirements for transporting dangerous goods for all modes of transport.Assist with the communication of information in a concise and timely manner to all staff regarding policy changes and other pertinent issues.Participate in safety programs and activities such as training, communication, inspection, investigation and general safety promotion.Implement new procedures or purchase new equipment specific to warehouse. Keep up to date on current warehousing and inventory management trends.Proactively champion and engage in performance management activities for the team: by setting annual goals and KPIs, coaching, conducting performance appraisals, and where required, work in conjunction with Human Resources to address performance issues to create corrective action plans.Effectively administer human resource programs to help foster an environment of positive employee relations, empowerment and involvement while working in compliance with established human resources policies and practices.Develop and nurture a culture of safety, quality, service, performance, innovation, adaptability, and fair treatment of direct reports.Ensure that each employee receives proper instruction and safety training for each job assigned prior to being required to perform the job and work in accordance with established safe work practices and procedures.Accountable for the protection of employees' health and safety by advising employees of hazards and dangers in the workplace and taking every reasonable precaution.
What YOU bring to the role: Proven knowledge of warehousing and inventory management procedures A bachelor’s degree from a recognized university required 7 to 10 years related experience in warehousing and purchasing environment including a minimum of 4 years’ experience in a management or supervisory role
Technical Skills Skilled and experienced in versatile computer software and Microsoft office applications Capability to develop and implement 3 to 12 months business plan Capability to develop, implement and/or approve TDG specific systems Ability to deliver TDG training courses cross-functionally for competency and awareness, including refresher training courses Proficiency to draft TDG specific communications for both internal and external clients (e.g. regulators) and also able to interpret as it applies to dangerous goods transport to ensure compliance
Social Process Skills Good Interpersonal Skills and ability to interact at all stratum levels within the organization, with external regulators and Dynacare clients Lead by example with the highest standards of ethics Critical problem solver Ability to present and/or train dangerous goods transport related information to all stratums Capable of leading a function specific task team to success through delegation and to resolve any non-compliance issues Ability to manage teams remotely and onsiteAbility to preserve and safeguard all confidential employee information during the course of employment with DynacareBilingualism (English/French) is an asset for cross-regional collaborationAbility to travel between regional sites if required
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario. This is a 1-year Contract Full-Time opportunity working 37.5 hours a week.
Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Employment Type: Contract Full-Time (benefits eligible) Location: Ottawa, ON
Job Description:
The Dispatcher will be directly responsible for dispatching all drivers and assigning all route related equipment and supplies. Will be accountable for taking all customer pickup request calls and accordingly dispatch all stat and non-stat calls in the most cost-effective manner possible ensuring applicable collection times are met or exceeded. Will be responsible for ensuring compliance with the Transportation of Dangerous Goods (TDG) Act and ensuring all protocols and processes are followed by all drivers. Will complete all assigned administrative duties and responsibilities in a timely manner and act as a back-up route representative as required.
Key Responsibilities: Assign all vehicles and route equipment to all drivers on a daily basis.Ensure all client reports and supplies are dispatched to all drivers.Ensure route schedules and route manifests are up to date and accurate.Ensure driver compliance with the Transportation of Dangerous Goods (TDG) regulations.Responsible for the care and maintenance of driver communication equipment.Ensure that all drivers maintain daily schedules and take immediate remedial action to reduce and/or eliminate any delays.Act as a back-up Route Representative as required, perform all assigned duties and responsibilities of the position.Assist with the inspection of vehicles for specimens and ensure that no specimens, reports and supplies are left in the vehicles.Verify the general cleanness of the vehicles.Control access to building at rear entrance and complete all associated documentation.Responsible for collecting and depositing cash collection bags from drivers and completing turn in logs.Responsible for shipping all internal and external company documents to corporate offices, vendors and clients.Complete inbound call tracking logs inclusive of full stat tracking process.Collect all driver paperwork and submit to supervisors for review and approvals.Responsible for reporting any health and safety hazards and work in compliance with established safe working practices.Report any defects in equipment of work area to immediate supervisor in a timely manner.Liaise with couriers and ops managers regarding updated schedules/pickup requirements.Perform delivery investigations as required.Manage and track stat schedules and route orders.Work with senior logistics coordinators to ensure accuracy of routes, and service levels are met.
Knowledge, Education and Experience: Secondary school or equivalent education requiredValid driver’s license with clean abstract with a clear understanding of routes and geographyRequires proficiency in French and English. 3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high paced environment with little or no supervisionGood telephone manner and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file
*Please note that Criminal background verification must be met as a condition of employment*
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
Job DescriptionJob posting: National Manager, Mailroom, Warehouse & Kitting (permanent full-time)
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are YOU our next National Manager, Mailroom, Warehouse & Kitting?We’re looking for a National Manager, Mailroom, Warehouse & Kitting join our Transportation team! This role is a full-time position working 37.5hrs./week working day shift.
The National Manager, Mailroom, Warehouse & Kitting will be accountable to ensure safe, regulatory compliance for the operational aspect of transporting all dangerous goods required by the Laboratory Operations and Patient Services & Logistics functions. Operating within the Logistics function, the incumbent will manage multi-site warehousing, mailroom and kitting activities to ensure seamless support of Laboratory Operations and Patient Services. This role includes leadership in regulatory compliance, inventory control, workforce development, and service delivery.
Come join our team and experience the Dynacare Difference!
Status: Full-time permanentHours: Monday to Friday, regular hours (37.5 per week)Discipline: TransportationWorkstyle: OnsiteLocation: Brampton, ON
Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:Oversee and coordinate warehousing activities across facilities in Brampton, Quebec, London, Manitoba and Ottawa to ensure consistent service quality and compliance with regulatory requirements.Implement and standardize best practices for receiving, storing, assembling, and dispatching products across all supported locations.Implement and monitor receipt, storage, servicing, and dispatch of wide variety of products, equipment and mail to Dynacare Operations and Physicians across Ontario.Lead multi-site teams in performance management, scheduling, staffing, training, and development.Develop, document, and deploy operational policies and procedures, ensuring the team are fully trained on these.Set-up the Warehouse, medical kit assembly and Mailroom layout to ensure efficient space utilization as needed.Collaborate with broader logistics, supply chain and Laboratories on projects and initiatives to drive continuous improvement initiatives.Manage day-to-day operations including workflow and scheduling.Manage stock control, execute scheduled inventory counts and reconcile with Great Plains and Warehouse Management Systems.Collaborate with procurement team to maintain internal inventory based on broader supply chain situationPrepare, maintain and manage the annual budget.Produce necessary reports and statistics regularly (versatile inventory transactions, sales, purchase, receipt transaction reports).Seek internal and external client feedback and monitor the quality of services provided.Manage KPI on department financial, customer service, operational productivity, health & safety and human resources.Provide input and information into the department’s operational plans and strategies, assist with special projects as required.Responsible for hiring, team building, training and development and conducting performance appraisals of employees to ensure attainment of departmental goals and objectives.Recommend proper documentation to meet all regulated requirements for transporting dangerous goods for all modes of transport.Assist with the communication of information in a concise and timely manner to all staff regarding policy changes and other pertinent issues.Participate in safety programs and activities such as training, communication, inspection, investigation and general safety promotion.Implement new procedures or purchase new equipment specific to warehouse. Keep up to date on current warehousing and inventory management trends.Proactively champion and engage in performance management activities for the team: by setting annual goals and KPIs, coaching, conducting performance appraisals, and where required, work in conjunction with Human Resources to address performance issues to create corrective action plans.Effectively administer human resource programs to help foster an environment of positive employee relations, empowerment and involvement while working in compliance with established human resources policies and practices.Develop and nurture a culture of safety, quality, service, performance, innovation, adaptability, and fair treatment of direct reports.Ensure that each employee receives proper instruction and safety training for each job assigned prior to being required to perform the job and work in accordance with established safe work practices and procedures.Accountable for the protection of employees' health and safety by advising employees of hazards and dangers in the workplace and taking every reasonable precaution.
What YOU bring to the role: Proven knowledge of warehousing and inventory management procedures A bachelor’s degree from a recognized university required 7 to 10 years related experience in warehousing and purchasing environment including a minimum of 4 years’ experience in a management or supervisory role
Technical Skills Skilled and experienced in versatile computer software and Microsoft office applications Capability to develop and implement 3 to 12 months business plan Capability to develop, implement and/or approve TDG specific systems Ability to deliver TDG training courses cross-functionally for competency and awareness, including refresher training courses Proficiency to draft TDG specific communications for both internal and external clients (e.g. regulators) and also able to interpret as it applies to dangerous goods transport to ensure compliance
Social Process Skills Good Interpersonal Skills and ability to interact at all stratum levels within the organization, with external regulators and Dynacare clients Lead by example with the highest standards of ethics Critical problem solver Ability to present and/or train dangerous goods transport related information to all stratums Capable of leading a function specific task team to success through delegation and to resolve any non-compliance issues Ability to manage teams remotely and onsiteAbility to preserve and safeguard all confidential employee information during the course of employment with DynacareBilingualism (English/French) is an asset for cross-regional collaborationAbility to travel between regional sites if required
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
Job DescriptionDynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario. This is a 1-year Contract Full-Time opportunity working 37.5 hours a week.
Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Employment Type: Contract Full-Time (benefits eligible) Location: Ottawa, ON
Job Description:
The Dispatcher will be directly responsible for dispatching all drivers and assigning all route related equipment and supplies. Will be accountable for taking all customer pickup request calls and accordingly dispatch all stat and non-stat calls in the most cost-effective manner possible ensuring applicable collection times are met or exceeded. Will be responsible for ensuring compliance with the Transportation of Dangerous Goods (TDG) Act and ensuring all protocols and processes are followed by all drivers. Will complete all assigned administrative duties and responsibilities in a timely manner and act as a back-up route representative as required.
Key Responsibilities: Assign all vehicles and route equipment to all drivers on a daily basis.Ensure all client reports and supplies are dispatched to all drivers.Ensure route schedules and route manifests are up to date and accurate.Ensure driver compliance with the Transportation of Dangerous Goods (TDG) regulations.Responsible for the care and maintenance of driver communication equipment.Ensure that all drivers maintain daily schedules and take immediate remedial action to reduce and/or eliminate any delays.Act as a back-up Route Representative as required, perform all assigned duties and responsibilities of the position.Assist with the inspection of vehicles for specimens and ensure that no specimens, reports and supplies are left in the vehicles.Verify the general cleanness of the vehicles.Control access to building at rear entrance and complete all associated documentation.Responsible for collecting and depositing cash collection bags from drivers and completing turn in logs.Responsible for shipping all internal and external company documents to corporate offices, vendors and clients.Complete inbound call tracking logs inclusive of full stat tracking process.Collect all driver paperwork and submit to supervisors for review and approvals.Responsible for reporting any health and safety hazards and work in compliance with established safe working practices.Report any defects in equipment of work area to immediate supervisor in a timely manner.Liaise with couriers and ops managers regarding updated schedules/pickup requirements.Perform delivery investigations as required.Manage and track stat schedules and route orders.Work with senior logistics coordinators to ensure accuracy of routes, and service levels are met.
Knowledge, Education and Experience: Secondary school or equivalent education requiredValid driver’s license with clean abstract with a clear understanding of routes and geographyRequires proficiency in French and English. 3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high paced environment with little or no supervisionGood telephone manner and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file
*Please note that Criminal background verification must be met as a condition of employment*
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
