Quebec City, Canada | Posted on 07/17/2025
The Warehouse Manager is responsible for overseeing all aspects of warehouse operations in Quebec City. This includes managing staff, maintaining inventory accuracy, and ensuring efficient receiving, staging, and dispatch of home appliances and large-format goods. The role supports six-day operations and works closely with delivery teams and logistics partners to drive timely outbound shipments and an exceptional customer experience. The Warehouse Manager also acts as a backup to the Dispatcher/Customer Care team when required and plays a key role in developing SOPs, monitoring KPIs, and upholding safety and operational standards.
Primary Duties and Responsibilities:
Oversee all inbound and outbound warehouse activities, ensuring timely and accurate fulfillment of appliance and bulky item deliveries.
Maintain 99% inventory accuracy through routine cycle counts, WMS tracking, and timely inspection and logging of returned or undeliverable items.
Hire, schedule, train, and manage warehouse staff and drivers, ensuring adherence to SOPs, safety standards, and performance expectations. Apply progressive discipline when necessary.
Ensure the warehouse remains clean, organized, and fully compliant with safety and maintenance protocols. Conduct audits and implement corrective actions as needed.
Collaborate with delivery teams and third-party logistics partners to prepare and load trucks efficiently, using optimal load sequencing (e.g., last stop loaded first).
Maintain clear and proactive communication with drivers and customers, resolving issues in real time and reporting updates to the Sr. Manager and the Driver Happiness team.
Serve as a backup to the Dispatcher/Customer Care team, handling direct customer communication when needed.
Develop and refine SOPs to improve space utilization (target: 85%), minimize product damage, and optimize operational efficiency.
Operate and oversee the safe use of all material handling equipment, including forklifts, pallet jacks, and stackers.
Monitor warehouse KPIs (e.g., order accuracy, return processing time, space utilization, and safety metrics). Conduct random POD audits to ensure compliance.
Ensure secure and proper handling, loading, and unloading of appliances and bulky items using blankets, straps, dollies, and wraps.
Manage the documentation and storage of undeliverable items and returns. Coordinate the recycling of haul‑away appliances in compliance with hazardous waste regulations.
Oversee truck cleanliness, assist with pre‑trip inspections, and report any maintenance needs to ensure vehicle safety standards are met.
Submit complete documentation for freight claims (e.g., BOL, POD) and report lost, stolen, or damaged items with photo evidence.
Uphold company standards for conduct and professional appearance while on‑site.
Perform additional duties and special projects as assigned.
Qualifications & Skills:
Minimum 3 years of warehouse operations experience, including 1–3 years in a leadership or supervisory role; appliance or heavy goods experience is an asset.
Post‑secondary education in logistics, supply chain management, or equivalent work experience.
Strong understanding of warehouse operations, inventory control, and safety procedures.
Proven ability to manage and operate warehouse equipment; forklift certification preferred.
Strong leadership and team management skills with the ability to coach and motivate staff.
Excellent planning, organizational, and problem‑solving abilities.
Bilingual in English and French with effective verbal and written communication skills.
Collaborative and adaptable, with the ability to prioritize and perform under pressure.
Proficient in Microsoft Office (Word, Excel, PowerPoint), Adobe tools, and email platforms; experience with WMS preferred.
Familiarity with appliance handling tools and proper techniques for loading, strapping, and staging heavy goods.
Strong commitment to enforcing SOPs, maintaining a safe workplace, and driving continuous improvement.
Open to feedback and able to adjust to evolving operational demands or extended shifts.
Working Conditions:
This position is based in a warehouse environment and requires both physical and administrative tasks.
Must be able to lift and maneuver heavy items, operate material handling equipment, and work in varying indoor temperatures.
The role also involves desk‑based responsibilities using computers and other office tools.
Schedules may include extended hours or rotational shifts during peak operational periods.
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A leading design firm in Toronto is seeking a qualified candidate to interpret architectural drawings and prepare accurate material take-offs. The role requires strong proficiency in AutoCAD and takes responsibility for preparing detailed cost estimates and managing various design projects. Candidates must have at least three years of relevant experience and a keen attention to detail. This position offers opportunities for collaboration across teams and involvement in both residential and commercial projects. Join us to enhance client satisfaction and project success. #J-18808-Ljbffr
This position is responsible for interpreting architectural drawings, completing precise material and quantity take-offs, and preparing detailed and timely quotes. The successful candidate will support a range of simple to complex design projects, including residential, hotel, and commercial floor plans, and will play an essential role in delivering accurate proposals that support both project success and client satisfaction.
Key Responsibilities
Take-offs and Estimating
Review and interpret architectural drawings, blueprints, and floor plans for bespoke wall and floor coverings
Complete accurate material and quantity take-offs, with emphasis on carpet and area rugs
Identify materials, quantities, labour components, and specific project requirements
Prepare detailed cost estimates and client quotations based on established pricing structures
Offer value-engineering recommendations and alternative solutions when appropriate
Project and CRM management
Enter and maintain quotes, opportunities, and customer information within Salesforce
Collaborate with Sales, Project Management, and Procurement teams to confirm lead times, pricing, and project constraints
Maintain organized documentation of all quotes, drawings, revisions, and communications
Update internal systems with take-off information, pricing adjustments, and project notes
Support and collaboration
Provide clarification on drawings and quotations to internal teams, clients, and vendors
Contribute to improving estimating tools, templates, and workflows
Remain current with industry standards, product updates, and construction terminology
Qualifications Required
Diploma or degree in Architecture, Interior Design, Drafting, or a related field, or a minimum of three years of experience reading and interpreting floor plans
Minimum of three years of experience in estimating, drafting, architecture, interior design, construction, or related work
Strong proficiency with take-off and design tools such as AutoCAD, Revit, and Acrobat measurement tools
General understanding of construction drawings, symbols, and terminology
Exceptional attention to detail and numerical accuracy
Strong communication, organization, and time management skills
Ability to manage multiple projects and deadlines
Experience using Microsoft Office
Experience using Salesforce or a similar CRM platform
Preferred
Experience in estimating flooring, carpet, or interior finishes
Experience working within hospitality, commercial, or residential design sectors
Familiarity with building codes or industry-specific materials
Experience with additional quoting software or CRM platforms
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A logistics solutions provider based in Quebec City is looking for a Warehouse Manager to oversee all aspects of warehouse operations. The role includes managing staff, maintaining inventory accuracy, and coordinating with delivery teams. Candidates should have a minimum of 3 years in warehouse operations including leadership experience, bilingual abilities in English and French, and proficiency in Microsoft Office. This position requires both physical tasks and management responsibilities, ensuring a safe and efficient working environment. #J-18808-Ljbffr
An innovative logistics company is seeking a Warehouse Manager in Quebec City. This role involves overseeing all warehouse operations, including staff management, maintaining inventory accuracy, and ensuring the dispatch of deliveries. The ideal candidate should have at least three years of warehouse experience, including supervisory responsibilities, strong knowledge of inventory control, and be bilingual in English and French. This position offers an opportunity to lead a dynamic team and improve operational efficiencies. #J-18808-Ljbffr
You, as the Growth & Marketing Operations Manager, will build, own, and continuously improve how the client communicates with the market at scale. The client operates in a space where trust, education, and clarity matter. We are not selling low-consideration products; they are guiding people through significant financial and lifestyle decisions. That means our marketing cannot rely on hype, shortcuts, or shallow tactics. It must be structured, honest, and effective. The Growth & Marketing Operations Manager is responsible for ensuring that their marketing is not just active—but intentional, measurable, and aligned with reality. This is not a coordination role. It is an ownership role. You are responsible for how leads are generated, how they are nurtured, how they convert, and how they stay engaged over time. You will sit at the intersection of data, systems, messaging, and human behavior. The role requires someone who understands that good marketing is not about posting more content or running more ads. It is about building systems that consistently attract the right people, communicate clearly, and convert with integrity.
Responsibilities
Own the end-to-end marketing funnel (acquisition - conversion - retention) and content engine
Manage and optimize the marketing technology stack (CRM, automation, tracking, reporting)
Design, build, and refine lead generation campaigns across multiple channels
Act as the primary interface between external marketing agencies and internal business goals, ensuring they are accountable for alignment, performance, and output quality
Ensure content is produced, distributed, and optimized to support education, trust‑building, and conversion (not just output volume)
Translate business goals into structured marketing campaigns and execution plans
Oversee database growth, segmentation, and lifecycle communication strategy
Build and maintain reporting dashboards that provide clear visibility on performance
Analyze campaign data and implement ongoing optimization improvements
Ensure alignment between content production, marketing messaging and campaign strategy, including a balance with actual product/service delivery
Support webinar funnels, content distribution, and conversion pathways
Identify gaps, inefficiencies, or risks in current marketing systems and resolve them
Collaborate closely with Sales and other departments to ensure lead quality, client understanding, decision quality, and lead quality feedback loops
This is a true full-stack role; you are expected to operate across strategy, systems, execution, and analysis
You do not need to be the world’s best at every function, but you must be competent enough to build, troubleshoot, improve, and hold others accountable. You need to know when to outsource or when to do things internally.
This role requires someone who is as comfortable inside a CRM or analytics dashboard as they are thinking about messaging, content, and user experience.
Core Skills
End‑to‑end funnel design and optimization
Marketing automation and CRM management (ActiveCampaign or similar)
Data analysis and performance interpretation
Campaign planning and execution across paid and organic channels
Agency management and performance accountability
Copy and messaging understanding (not necessarily writing everything, but knowing what works)
Systems thinking and process design
Strong organization and prioritization
Knowledge & Education
This role requires practical, applied experience. Theory alone is not sufficient. You must have built, run, or improved real marketing systems and campaigns. You must understand how leads are generated, how they move through a funnel, what causes conversion, and what breaks performance. The minimum standard ensures capability. The preferred standard accelerates impact.
4 - 6+ years experience in digital marketing, growth, or marketing operations
Hands‑on experience with CRM and marketing automation platforms
Proven exposure to lead generation and conversion funnels
Experience in high‑consideration or high‑ticket industries (property, finance, education)
Experience managing paid media (directly or via agencies)
Strong understanding of lifecycle marketing and retention strategies
Formal or practical background in marketing, business, or analytics
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Elevate marketing strategies as the Growth & Marketing Operations Manager. Focus on intentional lead generation, nurturing, and retention in a data-driven environment.
In this pivotal role, you will own the complete marketing funnel, ensuring every campaign is intentional and aligned with business goals. You will manage our marketing technology stack while designing and optimizing lead generation campaigns across multiple channels. Strong analytical skills and systems thinking are essential for translating objectives into effective execution strategies.
Key Responsibilities:
• Own the end-to-end marketing funnel and content engine
• Manage marketing technology stack and its optimization
• Design lead generation campaigns across diverse channels
• Act as key liaison between internal goals and external agencies
• Build reporting dashboards for clear performance visibility
Requirements:
• 4-6+ years in digital marketing or operations
• Hands-on experience with CRM and automation tools
• Proven lead generation expertise
• Familiarity with high-ticket industries required
• Strong analytical and organizational skills
Become a key player in driving effective marketing systems and enhancing engagement.
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