Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.If you are ready to become one of our Experts, we would love to hear from you.SummaryThe Director, Product Management is fully accountable for end‑to‑end product strategy, portfolio ownership, and P&L performance across Enercare’s home services portfolio, including Water Heating, HVAC, Water Purification, Electrical, Plumbing, Maintenance & Protection Plans, and emerging energy solutions.This role owns the commercial and strategic success of the portfolio — defining customer problems, setting product vision and allocating investment across categories ensuring products deliver measurable customer value. You will lead a team of Product Managers and people leaders, accountable for lifecycle management, pricing, value propositions, and GTM alignment.You will partner cross‑functionally, serving as the product decision authority, ensuring offerings are customer‑led, economically sound, and scalable.ResponsibilitiesOwn product P&L outcomes, including revenue, gross margin, attach rates, and lifecycle profitabilityOwn and communicate the multi‑year product vision and roadmap, aligned to corporate strategyCreate and execute strategy that expands multi-product ownershipPartner with Supply Chain to establish and manage OEM partnerships, product roadmapsProduct Lifecycle ManagementLead products across their full lifecycle: discovery, launch, optimization, expansion, and retirementSet pricing guardrails and offer architecture, partnering with Marketing and Finance on executionDrive optimization grounded in ROI, unit economics, and customer value realizationPartner with Marketing, Sales, Supply Chain and Operations to develop integrated go‑to‑market strategiesSupport regional and market launches, expansions, and pilotsOwn business cases, forecasts, and post‑launch performance reviewsCustomer & Market LeadershipMonitor and translate market, regulatory, and technology trends into portfolio actionsChampion customer‑backed decisioning, grounded in research, data, and field validationTranslate insights into commercially viable value propositions and requirementsCross-Functional & People LeadershipAct as the senior product executive voice across the organizationInfluence senior leadership through data‑driven recommendations and clear storytellingLead and scale a multi‑level product organization, including succession planningEstablish and enforce product operating standards, metrics, and governanceFoster a culture of ownership, commercial accountability, and customer impactQualifications10+ years experience in Product Management, Product Strategy, or Product Marketing5+ years leading and developing high‑performing product teamsProven experience owning category or portfolio‑level P&L preferredStrong financial acumen, including pricing strategy, business case development, and ROI analysisDemonstrated success launching and scaling products through cross‑functional executionExperience in home services, HVAC, utilities, energy, or adjacent industries strongly preferredAbility to operate effectively in ambiguous, fast‑evolving marketsExceptional communication skills, with experience influencing senior executives and frontline teamsThis position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. #J-18808-Ljbffr
A leading Canadian home services company is seeking a Director of Product Management in Markham, Ontario. This role is responsible for defining product strategy, managing portfolio performance, and leading a team of Product Managers. The ideal candidate will have over 10 years of experience in product management, including financial acumen and the ability to influence executive decisions. The position offers opportunities to work in diverse markets and drive customer-focused product solutions. #J-18808-Ljbffr
Elevate the home services sector as a Director of Product Management. Drive the full product lifecycle while focusing on P&L performance, cross-functional collaboration, and customer-centric solutions. In this senior role, you will be responsible for developing product vision and ensuring commercial success across a variety of services. Lead a team of product managers and work with various departments to implement effective strategy and operational excellence. Your leadership will be crucial for shaping products that resonate with customer needs and market trends. Key Responsibilities: • Manage product P&L and profitability metrics • Communicate long-term product strategies to stakeholders • Drive innovative product launches and expansions • Collaborate with teams to create go-to-market strategies Requirements: • 10+ years in Product Management or Strategy • 5+ years of leadership in high-performing teams • Proven experience in P&L management • Strong skills in financial analysis and product marketing Lead product innovation and growth in the home services arena, making a significant impact through strategic vision and execution in your role. #J-18808-Ljbffr
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Summary
Are you someone who loves technology, enjoys solving puzzles, and thrives on building things that make a difference? As a Principal Software Engineer, you’ll be a key player in creating technology that transforms how our customers experience their homes. This role isn’t just about writing code—it’s about leading, inspiring, and having fun while doing it.
You’ll be one of our go‑to problem solver, tech trailblazer, and a big‑picture thinker who knows how to sweat the small stuff when it matters. Think of yourself as part Engineer, part mentor, and part mad scientist—but all heart.
Responsibilities
Create Awesome Stuff: Design, develop, and deploy cutting‑edge applications, tools, and systems that are reliable, scalable, and downright cool.
Lead with Heart: Mentor and inspire our talented team of engineers, helping them grow while fostering a collaborative and fun environment.
Solve Big Challenges: Tackle complex technical problems, whether it’s building a new feature, optimizing performance, or making a system more secure.
Experiment & Innovate: Work with emerging technologies and push boundaries to ensure our platforms are always ahead of the curve.
Champion Quality: Ensure everything we build is top‑note, whether it’s through code reviews, testing, or diving into the nitty‑gritty details.
Stay Curious: Keep learning, exploring, and experimenting—because great engineers never stop growing.
Qualifications
Tech Rockstar Skills
Deep expertise in designing and developing modern, scalable applications.
Cloud‑savvy, with knowledge of platforms like Azure & AWS.
Familiarity with microservices, APIs, and containerization tools like Kubernetes or Docker.
A strong grasp of DevOps practices, CI/CD pipelines, and automation.
Database skills (SQL, NoSQL, or something in between).
Superpowers We Love
Problem‑Solver Extraordinaire : You love a challenge and can figure out creative, elegant solutions to complex problems.
Team Player : You thrive in collaborative environments, sharing knowledge and building others up.
Communicator : You can explain tech stuff to non‑tech people and get everyone on the same page.
Leader by Example : You inspire others by rolling up your sleeves and showing them how it’s done.
Fun & Passionate : You bring energy, enthusiasm, and humor to your work—it makes everything better!
Compensation
$122,963 - $169,689
Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team.
#J-18808-Ljbffr
A leading Canadian home services company is seeking a Director of Product Management in Markham, Ontario. This role is responsible for defining product strategy, managing portfolio performance, and leading a team of Product Managers. The ideal candidate will have over 10 years of experience in product management, including financial acumen and the ability to influence executive decisions. The position offers opportunities to work in diverse markets and drive customer-focused product solutions. #J-18808-Ljbffr
A leading Canadian home services company is seeking an Energy Management Consultant specializing in HVAC sales for a home-based position in Mississauga. This role involves building long-term customer relationships, selling heating and cooling products, and ensuring excellent service delivery. Candidates should have a degree in Business Administration, 3-5 years of sales experience, and strong communication skills. The compensation range is $69,136 - $110,618, depending on experience. #J-18808-Ljbffr
A leading home services company in Canada is seeking a Senior Product Manager to oversee the commercial performance of their Plans and Electrical portfolios. This role requires a strong leader to manage a team and translate product strategy into execution, ensuring that offerings meet revenue and retention targets. Candidates should have over 8 years in product management, experience in recurring-revenue businesses, and excellent communication skills. Competitive compensation and growth opportunities are included. #J-18808-Ljbffr
A large Canadian services company is seeking a strategic HR leader to oversee HR Operations and HRIS for an 18-month contract. This role promotes operational excellence and enhances the employee experience by streamlining HR processes. The ideal candidate should have a Bachelor's degree, 10+ years of HR experience, and knowledge of Canadian employment laws. Compensation ranges from $150,000 to $190,000 with opportunities for growth and development. #J-18808-Ljbffr
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Summary
The Senior Product Manager, Protection Plans & Electrical is accountable for the commercial performance and lifecycle execution of Enercare’s Plans portfolio (Protection, Maintenance, coverage, chargeables) and Electrical (Generator, Battery/Backup (BESS), EV Chargers/EVSE, EVM/EMS) product offerings.
This role translates enterprise product strategy into pricing, offer design, GTM execution, and retention levers, ensuring plans and electrical services drive sustainable growth, margin, and multi-product household penetration.
The Senior Product Manager leads a team of three (2 PMs, 1 Analyst) and serves as the primary connector between product strategy and frontline execution.
Responsibilities
Own P&L performance for Plans and Electrical portfolios, delivering against revenue, margin, and retention targets.
Execute pricing strategy, offer architecture, and lifecycle optimization within portfolio guardrails.
Drive unit additions, renewal lift, and churn reduction through data‑driven offers and experience improvements.
Lead monthly and quarterly performance reviews; own forecasts and variance explanations.
Lead portfolio‑specific initiatives that increase multi-product household penetration.
Translate VOC, field, and call‑centre insights into quarterly and annual execution roadmaps.
Ensure regulatory, certification, installation, and service‑readiness requirements are executed for all offerings.
Partner with Sales, Marketing, Field, Call Centre, Finance, and Supply Chain to deliver GTM plans and enablement.
Lead, coach, and develop a high‑performing product team (2 PMs, 1 Analyst).
Build strong execution discipline, commercial acumen, and cross‑functional leadership capability.
Qualifications
8+ years experience in product, portfolio, or category management
Proven success in home services or recurring‑revenue businesses
Demonstrated people leadership (PMs / Analysts)
Strong financial acumen (pricing, P&L, business cases)
Strong executive and frontline communication skills
#J-18808-Ljbffr
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian‑owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Summary
Enercare is seeking a strategic, hands‑on HR leader to oversee HR Operations and HRIS for an 18‑month contract. Reporting to the Vice President, Human Resources, this role is accountable for delivering operational excellence, scalable systems, and a best‑in‑class employee and manager experience across the organization. The Director will lead enterprise HR operations, compliance, and the evolution of our Dayforce platform in close partnership with IT, Finance, and business leaders.
Responsibilities
HR Operations Leadership
Lead, develop, and oversee a team of six HR professionals, including two direct reports, fostering accountability, service excellence, and continuous improvement.
Act as a trusted operational partner to HR leadership and business stakeholders, aligning HR service delivery with organizational priorities.
Elevate the employee and manager experience by simplifying, automating, and standardizing HR administrative processes.
Strengthen knowledge management by overseeing the development of HR training resources, documentation, and self‑service tools.
Collaborate closely with Finance, Accounting, IT, Internal Communications, HR team members, and senior leaders to deliver integrated HR solutions.
Support payroll administration.
HRIS & Digital Enablement (Dayforce)
Provide strategic and operational oversight of the Dayforce HRIS, ensuring system stability, data integrity, reporting accuracy, and high user adoption.
Own the HRIS roadmap to unlock the capacities in Dayforce including enhancements to reporting, mobile functionality, self‑service, and single sign‑on (SSO). Lead HRIS planning, system upgrades, and integrations in partnership with IT and external providers. Leverage HR data and analytics to support workforce planning, operational insights, and executive decision‑making. Increase employee and manager self‑service adoption by maximizing HRIS capabilities and improving user experience.
Compliance, Governance & Risk
Ensure compliance with internal controls and legislative requirements, including SOX, data privacy, security, and employment legislation.
Lead annual compliance, policy and attestation initiatives.
Lead governance frameworks for HR operations and systems, ensuring consistency, audit readiness, and risk mitigation.
Drive effective change management and communications for major HR operational or system transformations.
Stay current on external trends, best practices, and regulatory developments, providing guidance to HR leadership as needed.
Qualifications
Bachelor’s degree in Human Resources or a related field. 10+ years of progressive HR experience, including demonstrated leadership in HR operations and HR systems.
Demonstrated experience overseeing HRIS platforms, payroll, benefits administration, and end‑to‑end HR process design.
Solid knowledge of Canadian employment legislation and HR compliance requirements.
Experience in a unionized environment considered an asset.
Enterprise HR operations and service delivery leadership.
HRIS strategy, data governance, and analytics.
Process optimization and change leadership.
Regulatory compliance and risk management.
Strong stakeholder partnership and executive communication.
Customer‑focused mindset with high attention to detail.
Compensation: $150,000 - $190,000
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team.
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