About the RoleThe Business Operations Manager is responsible for ensuring our customers are successful and continuously seeing value from ExaCare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.You'll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It's an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.What You'll Bring4+ years of experience in management consultingStrong relationship-building and client management skills — clear, articulate, friendly, and professional in customer interactionsPrevious experience managing or leading a team — able to coach, support, and align teammates while maintaining high standards for execution and customer impact.High attention to detail and comfortable following and iterating on detailed SOPsAbility to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processesAble to identify opportunities to drive expansion and deliver increasing value to customersComfortable working closely with cross-functional teams (Ops, Strategy, Engineering)Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.Embraces feedback and actively supports skill development among teammates.What You'll DoOwn and nurture customer relationships from post-sale through onboarding, adoption, and expansionGuide customers through onboarding — ensure smooth technical integration and successful training on ExaCare's platformMonitor and optimize account health — proactively track adoption, satisfaction, and usage trends; address issues before they escalateDrive land-and-expand growth — identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)Partner with cross-functional teams — work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experienceGather and synthesize customer feedback to inform product enhancements and operational improvementsFollow and refine SOPs for key workflows — help us scale best-in-class customer success processesBalance short-term customer needs with long-term account strategy — ensuring retention, growth, and high customer satisfactionBenefits + PerksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and moreAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the roleWe're seeking a Talent Acquisition Manager to join our People team and serve as the backbone of our fast-scaling organization. You'll own full-cycle recruiting across multiple functions (operations, product, engineering), drive sourcing strategies to keep our pipelines full, and be a trusted partner to hiring managersWhat You'll DoOwn full-cycle recruitment for key roles across the company, from intake to signed offer.Partner closely with hiring managers to define role requirements, success profiles, interview plans, and closing strategies.Build and execute multi-channel sourcing strategies (LinkedIn Recruiter, Boolean search, referrals, niche communities, campus, and more).Maintain, nurture, and regularly engage talent pools for future priority roles.Develop and report on recruiting KPIs (time-to-hire, pipeline health, conversion rates, source performance) using Ashby and other tools.Continuously refine our interview process for speed, fairness, and quality of hire.Champion a consistent, high-touch candidate experience that reflects our values and mission.What You'll Bring2–4 years of experience in recruiting, talent acquisition, or talent operations (we're open to strong adjacent backgrounds with a clear passion for recruiting).Demonstrated success sourcing and closing candidates through multiple channels (inbound, outbound, referrals, networks).Strong foundation in recruiting best practices and HR fundamentals (e.g., structured interviews, basic HRIS/ATS workflows, compliance).Comfort working in a fast-paced, high-growth environment where priorities can change quickly.Exceptional organizational skills—you manage multiple searches and stakeholders with ease.Clear, empathetic communication style that builds trust with candidates, hiring managers, and cross-functional partners.Benefits + PerksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and moreAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the RoleOrganizations switch to ExaCare because their admission processes are broken. They rely on multiple outdated platforms and error-prone manual work to admit residents. This fragmentation wastes time and leads to suboptimal care and business outcomes. We are seeking a high-ownership senior software engineer to own a full-cycle software development process from design to implementation and maintenance.What You'll DoShip user-facing features end-to-end. Partner with our amazing engineering team to scope, build, and release production-ready React screens, REST endpoints, and background services every sprint.Own the code you write. Produce clean TypeScript, well-tuned SQL, and thorough automated tests, delivering zero-downtime releases that raise our quality bar.Turn workflow pain points into product wins. Immerse yourself in the admissions journey and translate insights into intuitive UI flows and dependable backend logic that delight customers.Build internal tools that multiply velocity. Create dashboards, feature-flag systems, and dev-ops automations that let the whole team ship faster with total confidence.Invent the future of admissions. Prototype, iterate, and launch bold new capabilities that redefine how post-acute facilities fill beds and get paid.What You'll BringBachelor's degree in computer science or similar technical field5+ years of engineering experience with a focus on building highly scalable distributed systemsSelf-starter – you are comfortable rapidly learning new technologies and turning a high-level task into a game planDemonstrated ability to triage and prioritize production incidents efficientlyOwnership mentality and resourcefulnessOrganized, high attention to detail, with emphasis on quality code, automation, validation and testingExperience with AWS, LLMs, TypeScript, PostgreSQLStrong ability to translate technical concepts into accessible language for cross-functional teams and stakeholdersExperience with building automated workflowsBenefits and PerksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including ChatGPT premium and company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, and Goldman SachsAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the roleAs Controller, you will own our accounting foundation and financial integrity. You will lead the monthly close, technical accounting, compliance, and core finance operations that enable fast, confident decisions. You will partner closely with the CEO, RevOps, and cross-functional leaders to ensure our numbers are accurate, timely, and decision-ready. This role reports to the CEO and manages our external accounting partners and contractors.What You'll DoOwn the close: Drive a fast, accurate monthly close with continuous improvement toward a 5-day close. Prepare monthly financial statements, flux analyses, and management reporting.Technical accounting: Establish and maintain policies for revenue recognition.Controls and compliance: Design and operate internal controls across order to cash, procure to pay, and record to report.Revenue operations alignment: Partner with sales and RevOps to ensure accurate quoting, billing, and collections. Implement pricing and discount governance within systems and policies.Order to cash: Oversee invoicing, accounts receivable, collections, and credit. Improve DSO and cash predictability.Procure to pay: Implement vendor onboarding, approval workflows, contract and renewal calendars, and spend controls that reduce leakage and shadow IT.Payroll and equity: Ensure accurate multi-jurisdiction payroll and benefits accounting. Maintain cap table hygiene and stock-based compensation accounting in coordination with legal and HR.Systems and data: Uplevel our ERP and related tools. Lead or support a NetSuite or similar ERP implementation. Ensure financial data is the source of truth across billing, CRM, and BI.Treasury and cash: Maintain cash forecasting, banking administration, and payment controls. Optimize vendor terms and support investment policy recommendations.Budget vs actuals enablement: Provide clean actuals, dimensions, and reconciliations that enable forecasting, monthly budget vs actuals, and unit economics analyses.Strategic projects: Support fundraising diligence, pricing and packaging changes, partnerships, and potential debt facilities.What you will bring3+ plus years in accounting and finance.CPA or equivalent strongly preferred. Public accounting foundation helpful.Mastery of US GAAP and ASC 606. Exposure to IFRS and multi-entity or cross-border operations is a plus.Proven ownership of a fast monthly close, financial statements, and audit preparation.Systems savvy. Advanced Excel or Google Sheets. Experience with ERP such as NetSuite or QuickBooks.Process builder mindset. Ability to design lightweight processes that scale, with strong documentation and communication skills.Benefits and perksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and moreAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the RoleThe Senior Solutions Consultant is a customer‑facing, implementation‑focused role that partners closely with the Business Operations Manager to deliver smooth technical onboarding and effective user training. Working with a product customers already love, you'll map real-world workflows into a clean ExaCare configuration, build the playbooks that enable us to scale, and make onboarding feel effortless with a team of smart people. You'll also be the voice of the customer, capturing urgent feedback and channeling customer insights back to Product and Engineering to drive rapid improvements. You will support pilots and full rollouts, coordinating across Customer Success, Strategy & Operations, Sales, and Engineering.What You'll DoDeliver onboarding and training: build role‑based curricula and quick‑start guides, lead live trainings and office hours, and record short Looms/tutorialsDevelop and maintain SOPs & documentation: create internal runbooks, checklists, and templates for onboarding and training; maintain customer‑facing help articles, FAQs, and how‑to guides.Continuously improve processes: run post-mortems after go‑lives, document lessons learned, and drive experiments that shorten time‑to‑value and improve training effectiveness.Support technical onboarding with our Business Operations Managers: host standing implementation calls to understand the customers' workflows and needs, then manage customer communications, timelines, risks, and status updates.Configure the ExaCare platform for new customers: set up environments, roles/permissions, data imports, basic integrations (e.g., SSO, file/API feeds), and workflow settings based on customer requirements.Provide technical support during onboarding: triage issues and partner with Engineering/Support to drive resolution; communicate updates clearly to customers.Maintain project hygiene across CRM/CS tools and project management systems; keep notes, tasks, and next steps organized and current.What You'll Bring2 - 4 years in consulting, banking, or in a B2B SaaS customer‑facing role.Bachelor's degree in Business, Engineering, or a related field.Strong communication and facilitation skills; confident with both executive stakeholders and frontline users.Process and documentation mindset; you enjoy turning complexity into clear SOPs, checklists, and guides.Technical aptitude; comfortable with product configuration, data mapping/CSV imports, basics of SSO/APIs/webhooks, and learning new tools quicklyHealthcare exposure or familiarity with PHI/privacy considerations (e.g., HIPAA/PHIPA) is a plus.Strong relationship-building and client management skills — clear, articulate, friendly, and professional in customer interactions.High attention to detail and comfortable following and iterating on detailed SOPsAbility to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes.Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.Benefits + PerksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and moreAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the RoleThe Solutions Consultant is a customer‑facing, implementation‑focused role that partners closely with the Business Operations Manager to deliver smooth technical onboarding and effective user training. Working with a product customers already love, you'll map real-world workflows into a clean ExaCare configuration, build the playbooks that enable us to scale, and make onboarding feel effortless with a team of smart people. You'll also be the voice of the customer, capturing urgent feedback and channeling customer insights back to Product and Engineering to drive rapid improvements. You will support pilots and full rollouts, coordinating across Customer Success, Strategy & Operations, Sales, and Engineering.What You'll DoDeliver onboarding and training: build role‑based curricula and quick‑start guides, lead live trainings and office hours, and record short Looms/tutorialsDevelop and maintain SOPs & documentation: create internal runbooks, checklists, and templates for onboarding and training; maintain customer‑facing help articles, FAQs, and how‑to guides.Continuously improve processes: run post-mortems after go‑lives, document lessons learned, and drive experiments that shorten time‑to‑value and improve training effectiveness.Support technical onboarding with our Business Operations Managers: host standing implementation calls to understand the customers' workflows and needs, then manage customer communications, timelines, risks, and status updates.Configure the ExaCare platform for new customers: set up environments, roles/permissions, data imports, basic integrations (e.g., SSO, file/API feeds), and workflow settings based on customer requirements.Provide technical support during onboarding: triage issues and partner with Engineering/Support to drive resolution; communicate updates clearly to customers.Maintain project hygiene across CRM/CS tools and project management systems; keep notes, tasks, and next steps organized and current.What You'll Bring1+ years in consulting, banking, or in a B2B SaaS customer‑facing role.Bachelor's degree in Business, Engineering, or a related field.Strong communication and facilitation skills; confident with both executive stakeholders and frontline users.Process and documentation mindset; you enjoy turning complexity into clear SOPs, checklists, and guides.Technical aptitude; comfortable with product configuration, data mapping/CSV imports, basics of SSO/APIs/webhooks, and learning new tools quicklyHealthcare exposure or familiarity with PHI/privacy considerations (e.g., HIPAA/PHIPA) is a plus.Strong relationship-building and client management skills — clear, articulate, friendly, and professional in customer interactions.High attention to detail and comfortable following and iterating on detailed SOPsAbility to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes.Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.Benefits + PerksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and moreAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the RoleWe are seeking a highly adaptable, creative, and well-rounded Machine Learning Engineer to join our team. You will own the end-to-end ML lifecycle, from dataset creation and foundational research to building and deploying production-grade models. If you thrive in an environment where you can quickly iterate, experiment with cutting-edge techniques, and see your work make a tangible impact, this is the role for you.What You'll DoNovel Solution Development: Research, design, and implement novel machine learning solutions using modern architectures to tackle complex business problems.Rapid Prototyping & Iteration: Build and manage efficient pipelines for rapid experimentation and hypothesis testing.Experiment Tracking: Methodically design, execute, and track all experiments, including hyperparameter searches, architecture changes, and data variations, using tools like MLflow or Weights & Biases.Model Deployment: Deploy models into production environments using CI/CD practices and model serving frameworks.Performance Monitoring: Implement and maintain robust monitoring systems to track model performance, detect drift, and ensure reliability and scalability.Advanced Model Optimization: Apply modern techniques to optimize models for inference speed, memory footprint, and cost. This includes quantization, pruning, and knowledge distillationData Lifecycle Management: Lead efforts in dataset creation, augmentation, and curation to build high-quality, robust training data.Advanced Architectures: Stay current with and apply state-of-the-art techniques, especially relating to Large Language Models (LLMs)What You'll BringProven experience (3+ years) in building, training, and deploying machine learning models in a production environment.Expert-level proficiency in PythonExperience with modern deep learning frameworks, such as PyTorch.Demonstrable experience with systematic hyperparameter searching and optimization frameworks (e.g., Optuna, Ray Tune).Exceptional organizational skills, with a strong emphasis on reproducible research and methodical experiment tracking.Direct experience with LLMs, including fine-tuning, prompt engineering, RAG, and efficient inference.Practical experience implementing model optimization techniques like quantization (e.g., bitsandbytes) and pruningExperience in designing and curating novel datasets from scratch.Bachelor's or Master's degree in Computer Science, AI, Data Science, or a related technical field.Bonus Points (Preferred Qualifications):Familiarity with advanced model architectures like Transformers and Mixtures of Experts (MoE).Contributions to open-source ML projects or a portfolio of personal projects demonstrating a passion for the field.Strong, hands-on understanding of the MLOps lifecycle and associated tools (e.g., Docker, Kubernetes, MLflow, Kubeflow, Prometheus).If this sounds like you, we'd love to have a chat
About the RoleWe're hiring our first Growth Marketing Manager to join our newly established Growth team. This is a true 0 → 1 role at the center of our GTM motion: you'll help define the playbook, build the engine and campaigns, and scale what works, with the ultimate goal of driving pipeline and revenue. We're looking for a high-agency builder who wants real surface area — someone who's excited to be involved everywhere (channel strategy, creative, ops / analytical, sales) and build a repeatable growth machine from scratch. This is a low ego, high output environment. You're the kind of person who loves building, always wants to learn, is continually experimenting, and most importantly, wants to have fun while making a real impact.What You'll DoInfluence pipeline: Take accountability for marketing-sourced and marketing-influenced pipeline. Build the bottoms-up plan, run a weekly operating cadence, and make clear calls on what to scale, iterate, or stop — in partnership with Sales / RevOps.Build the 0 → 1 growth engine: Stand up the foundational system we'll scale — what tools we use, campaign calendar, channel mix, experimentation process, and reporting. It won't be perfect on day one; you'll make it useful fast, then better over time.Run integrated campaigns + ABM with Sales: Create and ship campaigns that generate pipeline in a multi-stakeholder, sales-led world. Partner with Sales / RevOps on ICP + target accounts, orchestrate account plays, and work with Content to arm outbound with proof, talk tracks, and assets that convert.Own acquisition channels + conversion paths: Manage paid search, paid social, and other new channel experiments end-to-end (targeting, creative testing, budgets, landing pages), while improving conversion across the entire funnel.Own lifecycle + HubSpot automation: Build segmentation, nurture, reactivation, scoring/routing, and reporting inside HubSpot. Keep leads warm, increase speed-to-lead, and make lifecycle visibility real (even when the data is messy).AI-first approach: Build the new playbook for modern growth marketing to move faster and do more with less, with tools and systems that reflect what's best-in-class tomorrow, not today. The goal isn't "using AI"; it's building a growth machine that compounds.What You'll BringExperience: 4-6 years of experience, with ideally 1-2 years of experience in B2B SaaS growth / demand gen / performance marketing (sales-led preferred, but not required).Pipeline-first mindset: Proven track record driving measurable pipeline through campaigns, paid acquisition, lifecycle, and / or ABM — not just top of funnel activity.Strong paid toolkit: hands-on experience owning paid search and paid social (audience / keyword strategy, creative testing, landing pages, efficiency optimization), and a desire to explore / test new acquisitions channels.ABM + Sales partnership experience: Experience building account plays with Sales / RevOps (ICP, target lists, outbound enablement, lead scoring) and a desire to leverage new-school ABM tools (e.g., Clay, etc.).Lifecycle + automation fluency: Strong operator in HubSpot (or similar systems), including segmentation, workflows, scoring / routing, nurture, reporting, and comfortable improving messy attribution over time.Builder energy: You've created structure from ambiguity — systems, processes, and tooling that scales without slowing execution (or you have a desire to do so).Analytical mindset: You are analytical at your core, understand the pitfalls of attribution, comfortable building reporting, and most importantly, data-smart and data intuitive (i.e., knowing the difference between what matters and what doesn't).Low ego, high output: You ship, you iterate, you're direct and collaborative, and you don't need perfect conditions to make progress (+ you want to have fun while working).Bonus PointsYou believe mindset and capabilities matter more than a resumeYou are comfortable with early-stage messiness and chaosYou are comfortable being a full-stack marketerYou have a high ownership, analytical background (e.g., consulting, banking, ops, etc.)Benefits + PerksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more
About the RoleAs ExaCare's VP of Finance, you will be responsible for leading all accounting and financial planning and analysis functions, driving strategic financial decisions, and ensuring robust financial health to support our rapid growth. You will ensure financial rigor, forecast accuracy, compliance, and excellent financial health so ExaCare can scale responsibly, raise capital, meet investor expectations, and drive profitable growth. You will balance being hands-on in accounting and operations with strategic financial planning and stakeholder management.What you'll doStrategic Financial Leadership Partner with the executive team, and Board on financial strategy, fundraising, capital allocation, and long-term planning.Build models, run scenario planning (growth, cost, cash burn, runway).Define and monitor key metrics (SaaS-focused: MRR/ARR growth, churn, LTV/CAC, net retention, burn multiple, sales efficiency, etc.).FP&A, Forecasting & Budgeting Lead all aspects of financial planning and analysis, including budgeting, forecasting, long-range planning, and financial modeling to support strategic initiatives and while balancing operational goals.Establish and lead the annual & quarterly budgeting process; coordinate budgets across departments.Build rolling forecasts, track variances, perform root cause analysis.Provide financial insight for hiring and investment decisions. Accounting, Compliance & ReportingOversee accounting operations: monthly close, AR/AP, revenue recognition (ASC 606), payroll, expense management. Ensure compliance with accounting standards, tax, audit, regulatory matters.Prepare internal management reporting, investor / Board decks. Maintain "audit readiness" for external audits.Operational Excellence Managing and optimizing cash flow, working capital, and capital expenditures to ensure the company's financial stability and maximize returns. Manage relationships with banks, lenders, accountants.Select, implement, and optimize financial systems (ERP, billing / revenue recognition, forecasting tools). Build scalable processes and controls to enable growth. Oversee finance operations: invoicing, collections, payment terms, vendor contracts.Fundraising and Investor RelationsLead debt or equity fundraises. Own financial narrative, data room, and term-sheet modeling for growth equity, PE, and prospective public investors. Leading audit and due diligence efforts and financial integration for potential mergers, acquisitions, or strategic partnerships, if applicable.Team Building & LeadershipCollaborating cross-functionally with all departments to understand their financial needs, support their growth initiatives, and ensure financial discipline throughout the organization.Recruit, mentor, and scale the finance team (Accounting, FP&A, operations, RevOps if under Finance). Foster a culture of ownership, transparency, accountability.What You'll Bring7+ years of progressive experience in finance Strong FP&A toolkit: budgeting, forecasting, scenario modeling, and partnering with leaders on headcount and investment decisions.Solid accounting foundation with mastery of SaaS revenue recognition (ASC 606), monthly close, cash management, and audit/tax support.Deep familiarity with SaaS metrics (ARR/MRR, net retention, LTV/CAC, burn multiple, sales efficiency) and using them to drive decisions.Proven experience owning board and investor reporting, fundraising support (equity and/or debt), and working directly with executives and directors.Track record of building and leading lean, high-performing finance teams in fast-paced startup environments.Systems and process builder: comfortable selecting and implementing tools (ERP, billing, FP&A/BI) and designing scalable, lightweight processes.Benefits and perksCompetitive salary and equity in a high-growth startupFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including ChatGPT premium and company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, and Goldman SachsAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
About the RoleWe are seeking a highly organized and proactive Executive Assistant to support senior leadership at a fast-growing AI and health technology company. This role is central to enabling leaders to focus on strategic priorities by expertly managing time, calendars, and logistics in a dynamic, innovation-driven environment. The ideal candidate is comfortable working on-site, thrives in a fast-paced setting, and brings strong judgment, discretion, and operational excellence.What You'll DoExecutive Time & Calendar ManagementOwn and manage complex calendars for senior leaders, including scheduling, rescheduling, and prioritizing meetings across multiple time zonesAct as a strategic gatekeeper for meeting requests, aligning executive time with business and product prioritiesPrepare daily and weekly agendas to ensure leaders are well-prepared for meetings and key milestonesMeetings, Conferences & OffsitesManage conference planning and booking, including registrations, travel, accommodations, agendas, and post-event follow-upsSupport planning and execution of company offsites, including on-site and out-of-town travel as neededPartner with internal teams, vendors, and event organizers to ensure seamless executionAdministrative & Operational SupportDraft, edit, and manage correspondence, calendars, and meeting materialsMaintain organized records, contacts, and documentation with a high degree of accuracyHandle confidential and sensitive information related to leadership, strategy, and partnershipsSupport ad hoc projects and operational initiatives in a rapidly evolving AI and health tech environmentWhat You'll Bring3+ years of experience as an Executive Assistant supporting senior leaders or executives, ideally in tech, AI, or health techExceptional organizational and time-management skills with the ability to manage competing prioritiesStrong attention to detail and follow-through in a fast-paced settingExcellent written and verbal communication skillsHigh level of professionalism, discretion, and sound judgmentProficiency with modern productivity tools (e.g., Google Workspace, Outlook, Slack, Zoom)Benefits + Perks:Competitive salary and equity in a high-growth startupHybrid work, out of our Downtown Toronto officeFlexible PTO, take what you needMedical, dental, and vision coverageGreat startup culture, including company off-sitesHigh-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and moreAn insight into our Core ValuesImpactWe are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.AccountabilityWe are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.OwnershipWe give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.Sense of UrgencyWe value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.Answer FirstWe value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed answers. It's important for us to lead with an answer or solution, but to be flexible to others feedback.If this sounds like you, we'd love to have a chat
