*About Exchanger Industries Limited* Exchanger Industries Limited (EIL) is Canada’s leading provider of custom heat transfer solutions. As an Alberta-based, globally recognized manufacturer of innovative, high-quality Shell & Tube and Air Cooler equipment, EIL enables customers to exceed both project-lifecycle and product-lifecycle profitability objectives. Built on Trust. Backed by Experience. We operate with commercial discipline, engineering excellence, and an unwavering focus on customer success. *The Opportunity* The *Business Analyst* plays a central role in strengthening data discipline, performance visibility, and strategic decision-making across Engineering, Sales, and Business Development. This position transforms operational and commercial data into actionable insights that enable leadership to: * Improve forecasting accuracy * Optimize resource planning and capacity utilization * Monitor engineering productivity and project performance * Strengthen CRM discipline and pipeline governance * Support executive reporting and strategic growth initiatives If you thrive at the intersection of engineering data, commercial performance, and executive visibility, this role was built for you. *What You Will Be Responsible For * Engineering Analytics & Performance Reporting * Design and maintain dashboards tracking engineering and drafting metrics * Monitor milestone performance against baseline schedules * Analyze hours expended vs. budget by activity and product group * Conduct department loading and capacity analysis * Deliver variance analysis and root-cause insights * Analyze rework drivers and time-sheet accuracy Sales & Business Development Analytics * Analyze revenue performance by product line, region, and channel * Track KPIs including conversion rates, pipeline velocity, and average deal size * Prepare weekly, monthly, and quarterly performance reporting * Support sales forecasting, territory planning, and quota setting * Maintain and enhance leadership dashboards CRM & Data Governance (HubSpot) * Maintain CRM data hygiene and governance * Monitor opportunity progression and pipeline health * Implement data quality checks and automated exception reporting * Establish KPI definitions, refresh cadence, and ownership discipline AI-Enabled Reporting & Automation * Leverage Microsoft Copilot, Power BI AI features, and AI-assisted Excel * Generate automated narrative summaries (“what changed and why it matters”) * Validate AI-generated insights with sound business judgment Executive Support * Prepare the Monthly Sales Report with senior leadership * Deliver custom analysis for Engineering and Commercial leaders * Identify risks, variances, and emerging growth opportunities *What You Bring* Education * Bachelor’s Degree or Diploma in Information Systems, Computer Science, Engineering, Business Management, or related discipline * CBAP designation considered an asset Experience * 2–4 years in business analytics, engineering analytics, or commercial reporting * Experience working with operational, project, or sales data * Exposure to KPI governance and structured performance reporting Technical Capability * Advanced Excel (Power Pivot an asset) * Power BI * HubSpot CRM * Microsoft 365 (Teams, SharePoint, OneDrive) * SQL querying and data joins * API/connectors (HubSpot to Power BI) * Exposure to Microsoft Fabric or Azure tools considered an asset * Experience applying AI tools in reporting workflows *Key Competencies* * Strong analytical and statistical thinking * High attention to detail and data integrity * Ability to translate complex data into executive-ready insights * Structured problem solving (variance analysis, root cause) * Strong cross-functional collaboration * Clear written and verbal communication *Why Join EIL?* * Work directly with Engineering and Commercial leadership * Influence strategic decision-making with data-driven insights * Strengthen performance discipline across a growing organization * Gain exposure to forecasting, market analysis, and strategic planning * Build advanced AI-enabled analytics capability in a manufacturing environment This role offers significant growth potential into: * Business Development * Estimating and Product Sales Support * Market and Opportunity Analysis * Go-to-Market Strategy Support *Work Environment* This is primarily an office-based position with frequent collaboration across Engineering, Sales, Business Development, Finance, Operations, and IT. If you are a disciplined, curious, and commercially minded analyst who wants your work to influence real business outcomes, we want to hear from you.
