Reporting to the Director, HR Systems & Optimization, the Senior HR Systems Analyst – Workday is pivotal in enhancing our Workday platform to support over 22,000 employees across unionized and non-unionized environments governed by multiple collective agreements. We are looking for problem solvers who take ownership and accountability , thrive in complex environments, and are passionate about delivering scalable, efficient, and user-friendly HR technology solutions. Key Attributes for Success Configuration Expertise: Deep understanding of Workday Payroll, Absence, and Time Tracking modules, with proven experience configuring complex elements such as wage grids, seniority counters, memo codes, and retro adjustments. Documentation & Testing: Strong ability to create and manage technical specifications, test scenarios, results documentation, and training materials. Experience conducting downstream impact analyses and translating findings into actionable trackers. Collaboration & Communication: Exceptional facilitation skills to engage cross-functional teams including HR, Payroll, IT, Finance, and Operations. Ability to clearly communicate technical concepts to non-technical stakeholders. Continuous Improvement: A mindset focused on identifying opportunities for simplification, automation, and enhancement of HR processes. Active participation in Workday Community and user groups to stay ahead of trends and best practices. This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment. Key responsibilities include: Lead configuration and optimization of Workday modules to align with business strategy and collective bargaining requirements. Conduct impact assessments for changes across modules, calculated fields, reports, and security roles. Develop and maintain comprehensive documentation including SOPs, training guides, and change logs. Attend and prepare materials for Change Advisory Board (CAB) meetings and facilitate knowledge transfers to Tier 2 support. Partner with stakeholders to solution business issues and implement system changes driven by labour relations updates. Support system upgrades, releases, and performance validation. Ensure data integrity through audits and proactive analysis. Respond to escalated ServiceNow tickets and contribute to the shared knowledge base. What we’re looking for: Minimum 5 years of HRIS experience in Workday, with specialization in Payroll, Absence, and Time Tracking. Demonstrated experience supporting unionized environments and complex configurations (e.g., wage progression, counters, seniority). Advanced Excel skills for data analysis and reporting. Strong understanding of HR operations and system interfaces. Excellent problem-solving, research, and troubleshooting capabilities. High level of confidentiality, diplomacy, and customer service orientation. Workday certification in relevant modules is an asset. What Extendicare has to offer: At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: Continuous mentorship, support for life-long learning and growth opportunities Opportunities for advancement and career growth within the organization A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. Employee Family Assistance Program. Robust benefits package #ExtendicareHR