Bilingual Logistics Coordinator Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below. Primary Responsibilities of Logistics Coordinator: Negotiate freight rates with carriers for domestic and cross-border TL and LTL Source carriers Respond to spot quotes and customer requests within expected timeline Be available after hours to assist with resolving issues Grow and maintain existing and new carrier or customer relationships Utilize all aspects of Greenscreens: carrier bids, customer quotes, lane research Ensure carriers are qualified in RMIS Perform work with a sense of urgency and attention to detail Collaborate with co-workers to provide solutions to customers Organize the Spot email inbox to ensure all coworkers have visibility to the appropriate emails Transition spot quote customers into dedicated customers Improve on win % daily Follow up with customers for additional lanes Identify areas of weakness Work closely with leaders and business development departments to develop compliant cost/price strategies and proposals Create customer proposals Maintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposal Research and track competitor pricing and market trends Maintain and improve existing pricing process and costs Perform all relevant aspects of Greenscreens including rates and customer quotes. Responsible for margin improvement through various methods Identify areas of weakness and improve these areas through carrier procurement communicate market insight to operating and sales groups within defined time frames Upload carrier rates and customer bill rates into TM system
Role: Terminal Manager
Fastfrate Group has been providing industry-leading transportation services for more than 50 years. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Fastfrate Group is looking for a Terminal Manager who will be responsible for ensuring smooth and efficient functions for the company through maintaining and adhering to strict management and communication processes. You will be accountable for managing all facets of the business through process management utilizing all resources made available. You will also mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
Quality Orientation
Time Management
Creative and Innovative Thinking
Planning and Organizing
Staff Management
Manages the overall operations on the cross dock, dispatch and warehouse communication processes, procedures, and people
Manage within or exceed the established cost and productivity targets.
Liaison with Senior Management on a daily basis
Maintain and execute the daily operation plan to ensure accuracy, efficiency, and timeliness of all freight.
Maintain scheduling, discipline, and performance management for the employees in the operational process.
Create and change schedules as dictated by demand and performance.
Create and maintain logs necessary to perform quick checks and assessments to ensure the highest quality.
Respond to complaints with thoroughness and accuracy.
Adhere to corporate and departmental policies and procedures
Completion of all required training through Carriers Edge (Manager/Supervisor Training Program)
Management level experience leading a team preferred
Previous experience with dispatch/call center environment an asset
Transportation industry knowledge and experience an asset (i.e., shipping/receiving, scheduling, freight negotiations and regulatory requirements)
Computer skills - Outlook, Excel, Word
Flexible, able to deal with change
Profit and Loss/General ledger proficiency
Bilingual Logistics Coordinator Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.
Primary Responsibilities of Logistics Coordinator: Negotiate freight rates with carriers for domestic and cross-border TL and LTLSource carriers Respond to spot quotes and customer requests within expected timelineBe available after hours to assist with resolving issuesGrow and maintain existing and new carrier or customer relationshipsUtilize all aspects of Greenscreens: carrier bids, customer quotes, lane researchEnsure carriers are qualified in RMISPerform work with a sense of urgency and attention to detailCollaborate with co-workers to provide solutions to customersOrganize the Spot email inbox to ensure all coworkers have visibility to the appropriate emailsTransition spot quote customers into dedicated customersImprove on win % dailyFollow up with customers for additional lanesIdentify areas of weaknessWork closely with leaders and business development departments to develop compliant cost/price strategies and proposalsCreate customer proposalsMaintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposalResearch and track competitor pricing and market trendsMaintain and improve existing pricing process and costsPerform all relevant aspects of Greenscreens including rates and customer quotes.Responsible for margin improvement through various methodsIdentify areas of weakness and improve these areas through carrier procurementcommunicate market insight to operating and sales groups within defined time framesUpload carrier rates and customer bill rates into TM system
Role: Terminal Manager
Who we are: Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Who we’re looking for: Fastfrate Group is looking for a Terminal Manager who will be responsible for ensuring smooth and efficient functions for the company through maintaining and adhering to strict management and communication processes. You will be accountable for managing all facets of the business through process management utilizing all resources made available. You will also be responsible with working within a budget and finding efficiencies for the operation and customers. You will also mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
What will make you successful in this role:
Customer FocusCommunicationEnergy & StressTeamworkQuality OrientationTime ManagementAdaptability/ FlexibilityCreative and Innovative ThinkingDecision Making and JudgementPlanning and OrganizingProblem SolvingResult FocusAccountability and DependabilityEthics and IntegrityMediating and NegotiatingProviding ConsultationLeadershipCoaching and MentoringStaff ManagementEnforcing Laws, Rules and RegulationsMathematical ReasoningDevelopment and Continual Learning
What you’ll do:
Manages the overall operations on the cross dock, dispatch and warehouse communication processes, procedures, and people Manage within or exceed the established cost and productivity targets.Communicate with customers to obtain, retain and grow businessLiaison with Senior Management on a daily basisMaintain and execute the daily operation plan to ensure accuracy, efficiency, and timeliness of all freight. Maintain scheduling, discipline, and performance management for the employees in the operational process. Create and change schedules as dictated by demand and performance. Continually monitor workloads throughout the department and actively pursue additional resource when justified. Monitor personnel and/or equipment locations and utilization to coordinate service and schedulesCreate initiatives and procedures that maximize organizational ability to service clients with the most efficiency possible. Discuss and resolve issues with all employees concerning bid package questions, on-call status, assignments, etc. Breakdown, verify and ensure all operational timelines have been met. Generally, maintain an open and effective dialogue with all personnel to insure fairness and clarity of understanding. Create and maintain logs necessary to perform quick checks and assessments to ensure the highest quality. Respond to complaints with thoroughness and accuracy. Adhere to corporate and departmental policies and proceduresCompletion of all required training through Carriers Edge (Manager/Supervisor Training Program) Performs other duties as required
Must haves:
Management level experience leading a team preferredPrevious experience with dispatch/call center environment an assetTransportation industry knowledge and experience an asset (i.e., shipping/receiving, scheduling, freight negotiations and regulatory requirements)Computer skills - Outlook, Excel, WordClean Criminal RecordAble to deal with people sensitively, tactfully, diplomatically, and professionally at all timesAble to work well under pressureFlexible, able to deal with changeStrong attention to detailVery organized, with excellent multi-tasking and problem-solving skillsExcellent customer service/communication skills Strong work ethic and positive team attitudeFamiliar with business and financial principles and practicesCommunicate within all levels of the organizationBudget development and oversight experienceProfit and Loss/General ledger proficiencyCollective Bargaining extensive experience.
Job DescriptionBilingual Logistics Coordinator Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.
Primary Responsibilities of Logistics Coordinator: Negotiate freight rates with carriers for domestic and cross-border TL and LTLSource carriers Respond to spot quotes and customer requests within expected timelineBe available after hours to assist with resolving issuesGrow and maintain existing and new carrier or customer relationshipsUtilize all aspects of Greenscreens: carrier bids, customer quotes, lane researchEnsure carriers are qualified in RMISPerform work with a sense of urgency and attention to detailCollaborate with co-workers to provide solutions to customersOrganize the Spot email inbox to ensure all coworkers have visibility to the appropriate emailsTransition spot quote customers into dedicated customersImprove on win % dailyFollow up with customers for additional lanesIdentify areas of weaknessWork closely with leaders and business development departments to develop compliant cost/price strategies and proposalsCreate customer proposalsMaintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposalResearch and track competitor pricing and market trendsMaintain and improve existing pricing process and costsPerform all relevant aspects of Greenscreens including rates and customer quotes.Responsible for margin improvement through various methodsIdentify areas of weakness and improve these areas through carrier procurementcommunicate market insight to operating and sales groups within defined time framesUpload carrier rates and customer bill rates into TM system
Job DescriptionRole: Terminal Manager
Who we are: Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Who we’re looking for: Fastfrate Group is looking for a Terminal Manager who will be responsible for ensuring smooth and efficient functions for the company through maintaining and adhering to strict management and communication processes. You will be accountable for managing all facets of the business through process management utilizing all resources made available. You will also be responsible with working within a budget and finding efficiencies for the operation and customers. You will also mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
What will make you successful in this role:
Customer FocusCommunicationEnergy & StressTeamworkQuality OrientationTime ManagementAdaptability/ FlexibilityCreative and Innovative ThinkingDecision Making and JudgementPlanning and OrganizingProblem SolvingResult FocusAccountability and DependabilityEthics and IntegrityMediating and NegotiatingProviding ConsultationLeadershipCoaching and MentoringStaff ManagementEnforcing Laws, Rules and RegulationsMathematical ReasoningDevelopment and Continual Learning
What you’ll do:
Manages the overall operations on the cross dock, dispatch and warehouse communication processes, procedures, and people Manage within or exceed the established cost and productivity targets.Communicate with customers to obtain, retain and grow businessLiaison with Senior Management on a daily basisMaintain and execute the daily operation plan to ensure accuracy, efficiency, and timeliness of all freight. Maintain scheduling, discipline, and performance management for the employees in the operational process. Create and change schedules as dictated by demand and performance. Continually monitor workloads throughout the department and actively pursue additional resource when justified. Monitor personnel and/or equipment locations and utilization to coordinate service and schedulesCreate initiatives and procedures that maximize organizational ability to service clients with the most efficiency possible. Discuss and resolve issues with all employees concerning bid package questions, on-call status, assignments, etc. Breakdown, verify and ensure all operational timelines have been met. Generally, maintain an open and effective dialogue with all personnel to insure fairness and clarity of understanding. Create and maintain logs necessary to perform quick checks and assessments to ensure the highest quality. Respond to complaints with thoroughness and accuracy. Adhere to corporate and departmental policies and proceduresCompletion of all required training through Carriers Edge (Manager/Supervisor Training Program) Performs other duties as required
Must haves:
Management level experience leading a team preferredPrevious experience with dispatch/call center environment an assetTransportation industry knowledge and experience an asset (i.e., shipping/receiving, scheduling, freight negotiations and regulatory requirements)Computer skills - Outlook, Excel, WordClean Criminal RecordAble to deal with people sensitively, tactfully, diplomatically, and professionally at all timesAble to work well under pressureFlexible, able to deal with changeStrong attention to detailVery organized, with excellent multi-tasking and problem-solving skillsExcellent customer service/communication skills Strong work ethic and positive team attitudeFamiliar with business and financial principles and practicesCommunicate within all levels of the organizationBudget development and oversight experienceProfit and Loss/General ledger proficiencyCollective Bargaining extensive experience.
