Company: Finning Canada Worker Type: Permanent Position Overview: Join our Customer Support Operations team as a Service Support Representative, where you'll play a crucial role in managing customer service, repair projects, and technical support. Your responsibilities include providing expert guidance on service requests, troubleshooting issues, and ensuring efficient repair processes while prioritizing customer satisfaction. We look forward to you joining our team!Job Description: Provide expert advice and troubleshooting for customer service requests Develop repair scopes and estimates, ensuring timely completion Manage warranty repair processes and compliance with service policies Coordinate with stakeholders to plan and schedule service jobs effectively Maintain clear communication with customers and stakeholders throughout the process Qualifications:2+ years' experience in technical service, preferably with Caterpillar products Technical training in Heavy Equipment Technician (HET) or similar field is preferred Strong communication skills, both verbal and written Mechanical aptitude and project management experience Proficiency in Microsoft Office applications, particularly Access, Excel, and Word Note: Estevan shop location Monday to Friday schedule Permanent, full-time position with competitive salary Comprehensive benefits package and retirement savings options Training opportunities provided At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company:Finning CanadaWorker Type:PermanentPosition Overview:Join our Customer Support Operations team as a Service Support Representative, where you'll play a crucial role in managing customer service, repair projects, and technical support. Your responsibilities include providing expert guidance on service requests, troubleshooting issues, and ensuring efficient repair processes while prioritizing customer satisfaction.We look forward to you joining our team!Job Description:Provide expert advice and troubleshooting for customer service requestsDevelop repair scopes and estimates, ensuring timely completionManage warranty repair processes and compliance with service policiesCoordinate with stakeholders to plan and schedule service jobs effectivelyMaintain clear communication with customers and stakeholders throughout the processQualifications:2+ years' experience in technical service, preferably with Caterpillar productsTechnical training in Heavy Equipment Technician (HET) or similar field is preferredStrong communication skills, both verbal and writtenMechanical aptitude and project management experienceProficiency in Microsoft Office applications, particularly Access, Excel, and WordNote:Estevan shop locationMonday to Friday schedulePermanent, full-time position with competitive salaryComprehensive benefits package and retirement savings optionsTraining opportunities providedAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company:Finning CanadaWorker Type:PermanentPosition Overview:Join our Customer Support Operations team as a Service Support Representative, where you'll play a crucial role in managing customer service, repair projects, and technical support. Your responsibilities include providing expert guidance on service requests, troubleshooting issues, and ensuring efficient repair processes while prioritizing customer satisfaction.We look forward to you joining our team!Job Description:Provide expert advice and troubleshooting for customer service requestsDevelop repair scopes and estimates, ensuring timely completionManage warranty repair processes and compliance with service policiesCoordinate with stakeholders to plan and schedule service jobs effectivelyMaintain clear communication with customers and stakeholders throughout the processQualifications:2+ years' experience in technical service, preferably with Caterpillar productsTechnical training in Heavy Equipment Technician (HET) or similar field is preferredStrong communication skills, both verbal and writtenMechanical aptitude and project management experienceProficiency in Microsoft Office applications, particularly Access, Excel, and WordNote:Estevan shop locationMonday to Friday schedulePermanent, full-time position with competitive salaryComprehensive benefits package and retirement savings optionsTraining opportunities providedAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company:Finning International Inc.Number of Openings:1Worker Type:PermanentPosition Overview:Finning Digital is looking for talented full-stack developers to join cross-functional delivery teams building data-driven backend and frontend services for our customers in North America, South America, United Kingdom, and Ireland. Our solutions are built for and run in the cloud leveraging the latest data ingestion, processing, and storage technologies and deployment models. We have adopted the Agile and SAFe methodologies to support our planning, delivery, and support activities.While we prefer to fill this position with a developer who has more experience in frontend development with JavaScript-based frameworks, we do expect the candidate to have some backend (C#) development experience as well.What we can offer you:Great people and place to work with a hybrid work opportunityCareer advancement and training opportunitiesPension and employee stock purchase plans with company contributionsExtensive health benefits including group medical and dental benefits, and short-term and long-term disability benefitsGlobal travel insuranceEmployee assistance programsThe expected salary range is between $80,000 and $100,000 annually, reflecting our commitment to providing competitive compensation that aligns with industry standards and your qualifications. The actual salary offer will be based on a candidate’s experience, qualifications, and fit for the role.We are dedicated to fostering an inclusive and equitable work environment, and this salary range is designed to support that commitment.Job Description:ResponsibilitiesEvaluate, estimate, design, and implement feature requests, producing high-quality testable solutions meeting business and functional requirements.Maintain and support existing software solutions by fixing bugs and optimizing performance.Produce architecture, design, deployment, and user documentation.Identify dependencies by collaborating with other development, data, DevOps, and product management teams.Design, develop, and maintain application/data/deployment CI/CD pipelines.Participate in code reviews and sprint ceremonies.Participate in on-call support activities.We’d love to hear from you if you have:3+ years of experience in developing frontend applications with Angular.2+ years of experience in developing backend services and APIs with C#, .NET Core, Entity Framework Core.Solid understanding of web development technologies, such as JavaScript, HTML5, and CSS.Practical experience writing and optimizing queries with SQL and NoSQL databases.Experience with cloud platforms (Azure preferred).Strong communication and collaboration skills and a positive attitude.Post-secondary degree or equivalent experience in Computing Science or Information Systems Technology.The following qualifications will be considered as assets:Experience in developing frontend applications with React.Knowledge of data ingestion systems/technologies, such as ETL and SSIS.Practical experience in Azure services, such as Azure SQL, Azure Cosmos DB, Kubernetes Service, Azure Functions, and Azure Databricks.Good understanding of CI/CD tools and procedures, such as Azure DevOps or Jenkins.Experience working with containers and infrastructure automation/orchestration.At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.About UsFinning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents, and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications.Finning employs approximately 14,500 people worldwide and operates in three geographies, with the head office in Vancouver, BC, Canada.OUR DIVISIONSFinning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland.Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta. #J-18808-Ljbffr
Company:Finning CanadaWorker Type:PermanentPosition Overview:Join our Customer Support Operations team as a Service Support Representative, where you'll play a crucial role in managing customer service, repair projects, and technical support. Your responsibilities include providing expert guidance on service requests, troubleshooting issues, and ensuring efficient repair processes while prioritizing customer satisfaction.We look forward to you joining our team!Job Description:Provide expert advice and troubleshooting for customer service requestsDevelop repair scopes and estimates, ensuring timely completionManage warranty repair processes and compliance with service policiesCoordinate with stakeholders to plan and schedule service jobs effectivelyMaintain clear communication with customers and stakeholders throughout the processQualifications:2+ years' experience in technical service, preferably with Caterpillar productsTechnical training in Heavy Equipment Technician (HET) or similar field is preferredStrong communication skills, both verbal and writtenMechanical aptitude and project management experienceProficiency in Microsoft Office applications, particularly Access, Excel, and WordNote:Estevan shop locationMonday to Friday schedulePermanent, full-time position with competitive salaryComprehensive benefits package and retirement savings optionsTraining opportunities providedAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
