Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. We're looking for an Account Specialist to join our team as part of our Content Studio function. The Account Specialist will support Senior Account Managers or Directors while also independently serving as a primary point of contact for their assigned clients and maintaining or even expanding relationships by ensuring eRetail content is delivered on brief, on time, and on budget. One of the most important aspects of the Account Specialist role is being able to effectively manage multiple content projects while coordinating and collaborating with internal and external stakeholders. Being a great project manager requires being able to manage timelines, organize and prioritize work to be completed, and prepare content studio team members for success by ensuring they have the required information to work on and complete creative work that will meet client expectations. Account Specialists are key points of contact for the client and the internal team. Being a point of contact means that communication flows through you, serving as a conduit between the client and internal team members. It is your responsibility to keep communication flowing accurately and in a timely manner. Another key aspect to success is to become a subject matter expert across retail content touchpoints, understanding the role of content, best practice, retailer and marketplace nuances, and how content supports our clients’ business initiatives. Becoming a subject matter expert, paired with solid project management, will ensure success in supporting the internal team and clients. What you'll do: Collaborate cross-functionally to shepherd clients and team members through the content process, from brief, to creative reviews, to final execution by preparing and leading client status, with accurate timelines, prioritizations, and proactive planning for incoming projects. Manage client interactions in a manner that establishes credibility and trust as a business advisor, become a subject matter expert by understanding content marketing best practices and staying abreast of digital trends to assist your clients in meeting their marketing and content strategy goals. Understand content studio offerings to ensure we deliver to meet client requests while also looking at content needs holistically, identifying opportunities to steward Flywheel content offerings and finding the right solutions to meet client needs. In collaboration with the assigned Account Lead, support the development of content business reviews, competitive analysis, financial trackers, and content or category-specific trends. Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge. Who you are: BA/BS or equivalent experience. 1-3 years' experience in client service or project management/internship. Relentless attention to detail and organization. We provide large, complex content solutions with many moving parts. You will inspire confidence in our clients by making sure every detail is accounted for, documented and under control. Strong relationship and client management skills. People do business with people they like and trust. Your ability to build lasting relationships and earn the trust of our clients will be essential to their growth. A natural operational mindset. Our Team is made up of problem solving experts. Every day you will be faced with interesting operational challenges, and success will come from your ability to break things down and put them back together in a better way. Motivation and drive. Your ability to wake up every morning fired up about how to help our clients work smarter will be essential to our growth. #LI-AG1 Working at Flywheel We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week Flexible vacation time Great learning and development opportunities Benefits that help you live your best life Parental leave and benefits Volunteering opportunities If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that. So you know: The hired candidate will be required to complete a background check Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be. Inclusive Workforce Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at so that we can support you. For more information about what data we collect and how we use it, please refer to ourPrivacy Policy . IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, clickhere . Please note,we do not accept unsolicited resumes from 3rd party Recruitment Firms. #LI-HYBRID Create a Job Alert Interested in building your career at Flywheel Digital? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf This is a hybrid role. Are you able to work at the listed office location 3 times per week? * Select... Will you require a visa/sponsorship now OR in the future? Select... Show us your work! Link your Portfolio. Please provide any links to your portfolio, projects, or any other relevant material. LinkedIn Profile Are you legally eligible to work in the country you are applying for? * Select... #J-18808-Ljbffr
A digital commerce solutions company in Toronto is seeking an Account Specialist. The role involves managing client interactions, supporting Account Managers, and indeed progressing client relationships through effective project management. Candidates should possess a BA/BS, with 1-3 years' experience and strong detail orientation. This hybrid position offers a collaborative environment with opportunities for growth and development.
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Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. We are currently hiring a Business Development Representative to power our sales growth in the global market. In this role, you will support our Perpetua product, serving seller, challenger brand, and specialist agency segments within the Flywheel portfolio. Perpetua provides retail media optimization and automation technology for the world’s smartest eCommerce businesses. What You'll Do: Drive new business growth by qualifying and following up on outbound and inbound leads from marketing-generated sources via telephone, email, and other digital channels. Lead strategic outbound prospecting: You will be the “mini CEO” of a defined territory, proactively identifying, targeting, and engaging potential new Perpetua customers through cold calling, personalized outreach, and creative outbound strategies. Generate pipeline by building and managing a robust list of prospects, actively reaching out to key decision makers and influencers, and creating new sales opportunities. Book meetings, share relevant resources with prospects, and seamlessly hand off qualified leads to Account Executives for demos. Use data and feedback to continuously refine your outreach strategy, working closely with Account Executives to optimize results. Become a Perpetua expert – you’ll be able to answer any questions prospects may have about the Perpetua product suite. Consistently deliver against your set number of meetings booked and qualified opportunities created, meeting or exceeding your quarterly quota. Who You Are: You are hungry , self-motivated, and driven to achieve and exceed goals. You thrive in a fast-paced environment and embrace change as an opportunity to grow. You are eager to learn , always seeking to improve your sales skills, product knowledge, and industry expertise. You are interested in a career in sales; prior experience at a SaaS company is a big asset! You are empathetic and have the desire to help our customers and align them with their success. You are organized and can juggle multiple priorities, staying focused even in a dynamic environment. You are a strong written and verbal communicator, able to present a pitch or craft an email in a clear and concise manner. You are collaborative and enjoy building strong relationships with clients and internal teams. You are excited to be a part of a company experiencing rapid growth and are committed to helping us reach our potential. #LI-SA1Working at Flywheel We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week Flexible vacation time Great learning and development opportunities Benefits that help you live your best life Parental leave and benefits Volunteering opportunities If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that. So you know: The hired candidate will be required to complete a background check Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be. Inclusive Workforce Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at so that we can support you. For more information about what data we collect and how we use it, please refer to ourPrivacy Policy . IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, clickhere . Please note,we do not accept unsolicited resumes from 3rd party Recruitment Firms. #LI-HYBRID Create a Job Alert Interested in building your career at Flywheel Digital? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally eligible to work in the country you are applying for? * Select... Will you require a visa/sponsorship now OR in the future? * Select... This is a hybrid role based in Toronto. Are you able to work at the listed office location 3 times per week? * Select... #J-18808-Ljbffr
