Job DescriptionAre you passionate about delivering exceptional service and building lasting relationships? We're looking for a Commercial Insurance Account Manager to join our growing team. In this role, you’ll support our Producers and Clients in selling and servicing commercial insurance, while acting as a key link between clients, insurers, and producer.
What You’ll Do:Deliver outstanding day-to-day customer service to our commercial clientsProcess policy changes and clearly explain coverage optionsReview accounts and renewals to ensure clients are properly protectedBuild and maintain professional relationships with Insurers, Underwriters, and ProducersMarket new and renewal commercial insurance accountsService all lines of commercial insuranceHandle claim reporting and submissionsSupport Producers with administrative and client-related tasksManage callbacks, submissions, and mailIdentify cross-sell opportunities based on client needsPromote client loyalty through attentive service and relationship managementStay current with company guidelines, rules, and proceduresAccept risk within established underwriting guidelines
What You Bring:Active RIBO licensePrevious experience in Commercial Lines InsuranceProfessional, friendly, and customer-first attitudeStrong communication skills – both verbal and writtenAbility to thrive in a fast-paced, deadline-driven environmentExcellent organizational and time management abilitiesAnalytical skills and sound decision-making when working with multiple insurersComfort with change and a proactive mindsetExperience using Power BrokerA team player with a strong work ethic and ability to work independently
At FSB GROUP LTD., we value collaboration, innovation, and people. You'll be part of a supportive team where your contributions are recognized, and your growth is encouraged.
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.
