A leading digital marketing agency is seeking an experienced Account Manager to build and maintain relationships with clients and drive successful project outcomes. You will leverage your digital marketing expertise to manage large client accounts, ensuring the delivery of creative solutions and effective communication within the team. This role offers opportunities for professional growth within a dynamic and innovative environment, where your contributions directly impact project success and client satisfaction.
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Fuel is a global digital agency based in Ottawa and L.A. who has pushed the limits of youth brand engagement for more than 10 years. Through deep, digital brand experiences we reach consumers with innovative and impactful campaigns across online, social, mobile, console, and next generation consumer technology. Through creativity, socialization, and most importantly – play – we have grown into one of the most advanced youth marketing firms in the world. Our work for McDonald's, Star Wars, NBC Universal, Nokia, and Mattel prove it, and iMedia has named Fuel one of 25 Agencies to Watch in 2012. Fuel is fun. We work hard, and play hard. We're no strangers to the impromptu karaoke competition, midnight gaming session, or all-office laser tag. Our team marries the best digital strategists and creative minds in the business with an army of in-house experts in design, animation, film, game design, and software development Fuel is a family. And as a next generation digital agency with a focus exclusively on youth consumers, we're one of the most exciting places to work in the world. Job Description The Project Manager is responsible for the management and delivery of mid to large-scale interactive website design/development projects. The Project Manager works to ensure that the project team is poised to meet the objectives and goals of each project on-time and on-budget as well as champion quality and integrity of the end result.Project Managers must have 2-5 years experience managing interactive projects from discovery and design to technical development and implementation. Experience in an agency environment is key. The Project Manager is an enthusiastic problem solver and thrives on being engaged at all levels of the project. As the key point of contact for both the Client and the project team, the Project Manager plays a pivotal role in the success of an engagement Qualifications Required Skills & Experience Responsible for developing overall production strategies and deliverables for each individual program, from development through to translation, testing & release Responsible to ensure that approvals dates & process & clear & understood on the project - both with Client & Licensor Responsible for managing key resources & their respective timing & deliverables Ensure that Jira & Confluence are used properly on each project within the HS standards defined by the IP and/or Sr Producer Responsible for developing overall production strategies and working with discipline leads and project teams to execute on plans Monitor day-to-day activities of the project team and ensure work is progressing as planned. Work with project team and actively be involved in the work Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood and executed upon Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance Work with the Data Analyst to ensure proper tracking is integrated for each program where required for Client Updates Consistently identify needs that Clients may not recognize and ensure approaches and solutions are linked to objectives and future needs Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback Communicate and document project status and strategic recommendations to clients, team members and senior FUEL management on a regular basis; escalate issues accordingly via the appropriate channels Proactively identify opportunities and deliver improvements; evangelize the FUEL production methodology and project processes Partner with project team leads to present work as well as participate in new business presentation opportunities Working on multiple projects within HS, understanding & carrying to deliver the integrated approach within the overall creative strategy Key Accountability for all wrap up content for each finished project. Responsible for tracking & resolution of bugs on each program for delivery Additional Skills & Experience Leadership Able to manage stress Excellent verbal, written, presentation, and interpersonal communication skills Strong motivational skills, acts as the voice for the team to the HS exec team Demonstrated ability to motivate, support and understand different project teams Strong attention to detail and focus on task completion is critical An innovative and solution oriented mindset Strong ability to analyze & conceptualize Strong interactive / digital knowledge Ability to establish and maintain a trust-based relationship with clients Act as an expert and reference for clients Basic legal knowledge for client contracts, production and talent management etc. Understanding & awareness of product development & experience tying product goals to business goals Work well with all levels of development (Creative, Development, Finance, Executive Team) Qualifications 3-5 years of experience in interactive producer role Project Management Training, budgeting and organizational Skills Experiences dealing with outsourcing partners Experience with the development of small to medium scale websites and a strong understanding of associated web development technologies and third party applications and platforms is essential Proficient in MS Office, MS Project, Basecamp, bug tracking, wiki and related project management tools Experience with project tracking software and other project tracking method particularly SCRUM Understanding of Development process is an asset #J-18808-Ljbffr
Fuel is the intersection of advertising and entertainment - where enjoyment meets solid business strategy. We marry the best strategists and creative minds with an army of in-house experts in animation, design, film and video production, sound design, music, and online programming. What’s it like to work at Fuel?
For one thing, “research” regularly includes playing console games on a screen the size of Alaska. We’re one of the most advanced and innovative interactive studios in North America, developing online experiences and mobile marketing programs for some of the most respected brands in the world. In your first three months, you’ll touch more brands and gain more experience than you would working in a traditional agency for a year. Job Description The Product Manager is the product expert within the organization and is responsible for planning and execution throughout the product lifecycle, working closely with each department to ensure the product’s success. In this role, you will be responsible for determining product specifications, reviews, analysis, and recommendations. Responsibilities Build a list of product goals and key considerations Work with the client to extract additional product-specific information Prepare a market analysis that provides key insights related to the product’s category/industry Prepare a comprehensive competitive analysis report Prepare an opportunity review that ensures all team members are working towards a common goal Communicate the needs/benefits as they relate to the target market Execute feature reviews – a formal process to confirm all features are well defined and bring value to the product Assist with the creation of usability studies and make key recommendations that augment UX Assist with creative brainstorming to guide teams towards successful products Assist with the preparation of a product budget to guarantee that the product is within scope Assist with the creation of revenue projections and selecting the correct business model to maximize a product’s potential Help identify additional soft benefits to the company and its clients Prepare a product road map that demonstrates where the product is going and how it will get there Conduct internal product reviews focusing on key deliverables and goals Assist with scope/feature changes in a timely manner and alert key stakeholders of major impacts Help balance budgets and timelines by tweaking the product road map Assist with task/bug triages with core team members Guide and consult with game designers, creative directors, and stakeholders to guarantee success Help determine the analytics strategy and work with the analytics team to create meaningful reports Become a product evangelist, campaigning for its success both internally and externally Prepare and execute short-term and long-term product strategies Create and compile recommendations for improvements based on feedback and analytics Prioritize recommendations for stakeholder review Produce a product lifecycle report measuring success and suggesting next steps Create a “Current Market Landscape” report highlighting industry trends and opportunities Review current intellectual property and assess potential for new products or underperformers Formulate strategies to enhance Fuel’s product development division and improve processes Mentor and coach team members on approaching projects from a product perspective Qualifications Professional Skills Strong motivational skills Strong attention to detail and focus on task completion An innovative and solution-oriented mindset Comfortable acting as an expert and engaging with clients daily Understanding of product development and aligning product goals with business goals Ability to work well across all development levels (Creative, Development, Finance, Executive) Qualifications Minimum of 3 years’ experience as a Product Manager or Product Marketing Manager Bachelor’s degree in a business or technical discipline Ability to achieve goals with minimal supervision Successful track record of defining and launching excellent products Experience in the gaming industry is a plus Excellent written and verbal communication skills #J-18808-Ljbffr
Fuel is the intersection of advertising and entertainment - where enjoyment meets solid business strategy. We marry the best strategists and creative minds with an army of in house experts in the fields of animation, design, film and video production, sound design, music and online programming. What’s it like to work at Fuel? For one thing, “research” regularly includes playing console games on a screen the size of Alaska. We’re one of the most advanced and innovative interactive studios in North America, developing online experiences and mobile marketing programs for some of the most respected brands in the world. In your first three months, you’ll touch more brands, and gain more experience, than you would working in a traditional agency for a year. Job Description Fuel is a global creative and advanced technology agency specializing in youth culture. Fuel helps Fortune 500 global brands such as Microsoft, Coke, Mattel, DreamWorks, Warner Bros., DC Entertainment, Disney, McDonald’s, and Hasbro with deep, digital brand experience such as immersive virtual worlds, new technologies (VR/AR/MR), mobile apps, branded entertainment, experiential marketing, and loyalty programs. If you’re smart, curious, and passionate about data we have the perfect opportunity for you to work in an enriching and highly collaborative digital-first environment. We have an opening for a Media Planner in Ottawa, ON, Los Angeles, CA, or Seattle, WA. You will develop an understanding of how a digital agency operates and the process of establishing business relationships. The ideal candidate must be willing to learn continuously, be able to work independently, and enjoy working as a team member. Qualifications Responsibilities Develop overall Strategic direction for Media efforts across all channels (Broadcast, Radio, OOH, Print, Digital, Search, etc.) Define spend, measurements and decision-making methodology Procure and develop best in class media vendor relationships and identify strategic partnership opportunities for Fuel Build plan options that deliver against client/campaign objectives and craft well supported data-driven insights and recommendations Ability to build client-facing assets including pitch decks and wrap reports Qualifications Client facing experience a must, used to expectations, client communication and education is key. Generate ideas and articulate ‘the big picture’ above and beyond the detail level Stay up-to-date with media trends, potential new channels and strategies to keep Fuel ahead, including updates to digital media, attribution, and programmatic media buying Translate client needs into campaign strategies that over-deliver on their needs. Develop, implement, and maintain strategic and integrated client media plans and marketing recommendations. Solid understanding of client business and provide appropriate and timely strategic solutions Maintain a working knowledge of current industry trends, emerging communication channels, and consumer behavior. Very comfortable with analytics and ideally can tie it back to not only media metrics but the client's business challenges and needs and how to provide solutions to address them. Great multi-tasker and problem solver, comfortable with doing a lot with a little. Experience with PowerPoint, or Keynote, and Advanced Excel Great relationship builder and someone who likes to have fun! Ability to work independently and capable of taking initiative on specific projects Excellent communication and interpersonal skills Inquisitive and love for business is a must! Positive and flexible attitude Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
Fuel is the intersection of advertising and entertainment - where enjoyment meets solid business strategy. We marry the best strategists and creative minds with an army of in house experts in the fields of animation, design, film and video production, sound design, music and online programming. What’s it like to work at Fuel? For one thing, “research” regularly includes playing console games on a screen the size of Alaska. We’re one of the most advanced and innovative interactive studios in North America, developing online experiences and mobile marketing programs for some of the most respected brands in the world. In your first three months, you’ll touch more brands, and gain more experience, than you would working in a traditional agency for a year. Job Description As the client’s key point of contact, the Account Manager fosters a strong relationship built on trust with both the client and internal team. He or she must understand clients’ business challenges and help define their strategic direction. They will be responsible for managing a variety of program accounts; managing creative program responses, associated budgets, and overall integration success. The Account Manager will also be responsible for creating high level efficiencies in process procedure, evolving the overall process internally and externally. The Account Manager will have strong, clear communication skills, an ability to trade off priorities, defend decisions, as well as the ability to engender respect and trust, both with the team and the client. The Account Manager must have digital agency experience managing & implementing large web-based projects. Qualifications General Responsibilities: Able to identify opportunities to create efficiencies between agency client relationships. Ability to foresee issues affecting development and assist with resolution opportunities. Able to identify work within budget allocations. Will work with Resource Manager Team leads to identify resources for development. Strong ability to balance deadlines, multiple projects and priorities, and manage client expectations while measuring and communicating campaign progress. Train and guide clients on best practices, and actively address areas where improvement is needed. Share innovative suggestions/solutions to customers/partners of all levels Communicate effectively in a team-oriented work environment and function as liaison within several internal divisions, from production to executive group. Support sales and marketing teams, manage and demonstrate projects and requests, drive and attend meetings with clients, and create client analyses. Identify items in and out of scope, communicating clearly to the client. Support product team with user insight and feedback related to the product. Own client satisfaction within identified programs and understand/create opportunities to grow and maintain business. Creative Concept Development: Able to work across multiple agency, client, and licensor touch-points to deliver creative concepts. Able to organize internal process for defining creative based on client requests with team such as Client Brief’s, Initial kick-offs, Internal Response Development, Budget, Time, Development Capacity and Client/Licensor Reviews Able to develop and maintain prioritized deadlines for concept development with internal team/Client. Maintain constant visibility on priorities both internally and externally ensuring successful timely delivery of creative responses. Able to work with Client Licenses to ensure that all scheduled meetings contain clear objectives Will work with the Producer reviewing future dates development: Able to identify high-level budget allowances for development to ensure timely delivery to production. Able to assess immediate needs within a 4-5 month development window to ensure priorities are being addressed with minimal impact to future development requirements. Able to organize the internal team at all stages of concept and development to define creative response - understanding required technology touch points, creative-budget capacity, and organizational review. Able to aggregate required information from Client Licensor to define working scope of deliverables for production to execute, including overview of functional planning requirements Must work with production team and client to maintain high-level timeline to ensure ‘deliverability’ of pitch opportunities across all technology touch-points. Able to manage approvals process with Client Licensor. Must manage required Client Licensor responses within timeframe allowed. Able to clearly communicate a creative concept across pitch with creative team to Client Licensors. Work with Producers Team to ensure handoff to production is clearly defined, issues are identified, and requirements are complete. Requirements: 3-5 years of Account Management experience in Digital Marketing and Advertising, preferably within an Agency Experience working with large complex clients delivering annual service revenues in excess of $2MM each Experience with site development, specifically in large-scale site design, build-out and maintenance Experience dealing with remote, cross functional teams Knowledge of programs, projects and management processes and toolsets Demonstrated skills in negotiation and leadership Demonstrated excellence in written and oral communications, including outstanding presentation skills Keen sense of creative thinking and problem solving Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
Fuel is the intersection of advertising and entertainment - where enjoyment meets solid business strategy. We marry the best strategists and creative minds with an army of in house experts in the fields of animation, design, film and video production, sound design, music and online programming. What’s it like to work at Fuel?
For one thing, “research” regularly includes playing console games on a screen the size of Alaska. We’re one of the most advanced and innovative interactive studios in North America, developing online experiences and mobile marketing programs for some of the most respected brands in the world. In your first three months, you’ll touch more brands, and gain more experience, than you would working in a traditional agency for a year.
We’re casual. We’re fun. We’re family. And we promise you’ll never be bored. Job Description Fuel’s Cloud Operations Team is a full service team that manages all our client web services infrastructure including initial setup, automated deployment, release management, client support and 24x7 monitoring. As one of several Cloud Operations Specialists, you are an ever vigilant watchdog that keeps a keen eye on Fuel’s client deployments. Qualifications Responsibilities: Support and maintain our cloud infrastructure on a 24x7x365 basis Prioritize operational deliverables with production teams Interface with development teams to communicate issues and recommend improvements in their respective applications Continuous monitoring of systems to ensure stability and reliability Incremental automation to streamline standard operating procedures Foster our policies and procedures in the areas of incident response and monitoring Coordinate technical resolution of major incidents Manage task assignments to ensure commitments are delivered on time Professional Skill: Exceptional interpersonal skills including teamwork, facilitation and negotiation Excellent English written, verbal, and presentation skills Ability to understand business context and requirements Ability to hit the ground running and provide value immediately Willingness to work in a fast-paced environment Ability to learn quickly and adapt to changing priorities and requirements Effective at driving short-term actions that are consistent with long-term goals Qualifications: 4 or more years of hands-on system administrator experience (Windows Server and Linux) in an internet focused production environment (IIS, SQL Server, .NET, Active Directory, LAMP) Hands-on experience with scripting languages (PowerShell, bash) Hands-on experience with cloud-computing stacks (AWS, Azure, RackSpace, etc) Experience with virtualization platforms (VirtualBox, HyperV, VMWare) Experience with system and network monitoring (Nagios, xabix, Microsoft SCM) Thorough understanding of networking concepts and Internet protocols (TCP/IP, ssh, HTTP/HTTPS, UDP, switches, routers, iptables, firewalls, load balancers) Experience with building and configuring physical servers is an asset Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
A leading digital agency in Ontario is seeking a Media Planner to define and implement innovative media strategies for Fortune 500 clients. This role requires a blend of analytical skills and creative thinking, with a strong emphasis on client communication and market trends. The ideal candidate will thrive in a collaborative environment, leveraging their media expertise to drive exceptional marketing outcomes.
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Fuel Industries, a leader in interactive entertainment, seeks a Cloud Operations Specialist. You will support our cloud infrastructure, ensuring stability and reliability while collaborating with development teams. Ideal candidates will have 4+ years of system administration experience and possess strong scripting skills. Embrace a dynamic environment where your contributions directly impact operations.
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