Bilingual (EN/FR) Service Delivery Manager
Business Unit: Aviation Services
Career Area: Operations and Administration
Location: Mississauga, Ontario, CA
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons.
As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.
Job Responsibilities
Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications
Post‑secondary education or equivalent work experience.
A minimum of 1‑3 years of direct management experience.
Conversationally fluent in both French and English.
Strong leadership skills with a track record of building high‑performing teams.
Exceptional analytical and problem‑solving abilities.
Excellent communication and interpersonal skills.
A strategic mindset with the ability to drive results in a dynamic environment.
Employment Type: Permanent
Location: Toronto Pearson International Airport (YYZ)
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
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A security services company based in Peel Region is seeking a Bilingual (EN/FR) Service Delivery Manager to oversee operational efficiency and drive strategic initiatives. Ideal candidates will possess strong leadership capabilities, fluency in both English and French, and at least 1-3 years of management experience. This permanent role offers a chance to work at a dynamic airport environment aiming for operational excellence. #J-18808-Ljbffr
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Agent(e) de sécurité tactique, SAdP- FR
role at
GardaWorld
Agent(e) de sécurité tactique, SAdP
Unité d’affaire: Services de sécurité
Domaine de carrière: Agent de Sécurité
Lieu De Travail
Sainte-Anne-des-Plaines, Québec, CA
Vous possédez de l’expérience en sécurité et souhaitez relever un défi au plus haut niveau?
GardaWorld recrute des
agent(e)s de sécurité tactique
pour un environnement hautement protégé situé à
Sainte-Anne-des-Plaines . Ce rôle exige rigueur, vigilance et une capacité éprouvée à intervenir dans des situations sensibles et complexes. Ce poste s’adresse à des professionnel(le)s expérimenté(e)s, capables d’opérer dans un
environnement à sécurité maximale
où discipline et sang-froid sont essentiels.
Ce qu'un agent(e) de sécurité tactique y gagne
Salaire horaire compétitif : 31,89 $/h + primes + avantages sociaux complets
Formation avancée couverte par GardaWorld Académie, incluant la formation “Emploi de la force” (valeur de 680 $) offerte gratuitement
Horaires adaptés avec différents quarts disponibles dans un environnement hautement spécialisé
Possibilités d’évolution et de perfectionnement au sein d’une entreprise reconnue
Postes à temps plein disponibles, uniforme fourni gratuitement
Responsabilités de l'agent(e) de sécurité tactique
Surveiller des zones critiques et appliquer des protocoles stricts.
Contrôler et gérer les accès à des environnements hautement sécurisés.
Intervenir rapidement lors d’incidents et assurer le suivi opérationnel.
Maintenir un haut degré de vigilance afin de prévenir tout risque.
Rédiger des rapports précis et collaborer avec les équipes sur place.
Qualifications De L'agent(e) De Sécurité Tactique
Autorisation de travail au Canada.
Permis BSP valide.
Certificat de premiers secours.
Expérience préalable comme agent(e) de sécurité (intervention physique, surveillance, site sensible, environnement à haut risque).
Capacité éprouvée à appliquer des protocoles avec rigueur.
Excellente gestion du stress et aptitude à travailler sous pression.
Intégrité, discipline et esprit d’équipe.
Idéal pour plusieurs profils avec expérience pertinente
Anciens militaires ou réservistes avec expérience en sécurité.
Agent(e)s de sécurité expérimenté(e)s cherchant à évoluer dans un cadre de sécurité maximale.
Étudiant(e)s en techniques policières / criminologie possédant déjà une expérience concrète en sécurité.
Professionnels en reconversion ayant travaillé en sécurité tactique, industrielle ou spécialisée.
Postulez dès aujourd’hui pour devenir agent(e) de sécurité à Sainte-Anne-des-Plaines et relever un défi professionnel de haut niveau!
SSSECQC
GardaWorld : bâtissons un monde plus sécuritaire
GardaWorld, un leader mondial en sécurité, offre des opportunités de carrière passionnantes dans une industrie en constante évolution. Nous valorisons la diversité et invitons les talents de tous horizons à postuler.
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Senior Director, Sales and Business Development
Business Unit: Cash Services
Location: Toronto, Ontario, CA
Your Mission At GardaWorld
Oversee national relationship management, new market opportunities, and the development of tailored cash logistics, ATM, cash vault, and secure transport solutions for financial institutions. The Senior Director acts as a strategic partner to executives at major banks and credit unions, ensuring the company maintains a best-in-class service portfolio and strong market positioning. Develop partnerships internally and with other companies (suppliers and clients). Develop profitable business models. Ensure compliance with the corporation's strategic planning and regulatory frameworks. Keep up to date with new product development and market measurement tools (e.g., Design Thinking | BMG | TAM‑SAM‑SOM, etc.).
What We Offer
Insurance Coverage: prescription drugs, vision, dental, life, and disability
Paid travel when visiting branches
Employee Assistance Program
On‑site parking
International company offering many career opportunities
Mentoring, coaching, and training opportunities
What You Will Be Doing
Monitor the behavior of the value chain of the markets where Garda operates, seeking to identify emerging trends in cash management, ATM outsourcing, cash‑in‑transit optimization, and digital cash solutions;
Develop and execute a multi‑year business development strategy targeting financial institutions.
Drive annual revenue targets, pipeline development, and market share growth.
Lead pricing strategies, revenue modeling, and profitability analysis for new products and large‑scale contracts.
Maintain relationships with customers and potential customers, with support from the commercial area or not, in order to understand their needs and develop new solutions;
Oversee RFP/RFQ processes and negotiate enterprise‑level contracts.
Serve as executive sponsor for top‑tier financial institution clients. Build senior relationships with banking executives.
Develop customized service solutions across cash logistics, vault operations, ATM services, cash processing, and smart safe offerings.
Monitor the implementation of new solutions in order to ensure and make sure the satisfaction of the customer's needs according to their expectations;
Ensure exceptional client satisfaction, retention, and service quality metrics. Partner with internal departments to ensure operational readiness for new business.
Provide strategic market feedback to operational leadership and executive teams.
Establish KPIs and dashboards to measure business development performance. Present growth reports and forecasts to the executive leadership team.
Participate on team and client meetings. Collaborate with other areas of the company such as: Legal, Finance, Operations, etc.
Work in partnership with the retail commercial area, providing support when there is a need to meet new solutions demanded by customers.
What We Are Looking For
Bachelor’s degree in Business, Finance, or related field (MBA or equivalent preferred).
7+ years of experience in business development, strategic partnerships, or enterprise sales within:
Cash services / cash logistics
ATM/ABM outsourcing
Banking operations or fintech
Secure transportation or related industries
Demonstrated success in securing multimillion‑dollar contracts with financial institutions.
Expert negotiation and executive‑level communication skills.
Deep understanding of banking operations, cash management workflows, and ATM networks.
Strong financial acumen, including pricing strategy, P&L impact, and risk assessment.
Ability to lead high‑performance teams and influence cross‑functional stakeholders.
Strategic thinker with strong analytical skills.
Comfortable in a fast‑paced, regulated environment.
Results‑oriented and entrepreneurial.
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment: Sales Management, Compliance, Business Development, Relationship Manager, Sales, Legal, Customer Service
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Agent(e) de sécurité - Polyvalent(e) - Desjardins - 24/7 – FR
Unité d’affaire: Services de sécurité
Domaine de carrière: Agent de Sécurité
Lieu De Travail: Lévis, Québec, CA
Prêt à revêtir l’uniforme d'agent(e) de sécurité polyvalent(e) pour Desjardins ? Ce poste vous permettra d’évoluer au cœur d’un milieu professionnel, calme et hautement sécurisé. Vous jouerez un rôle essentiel dans la surveillance, la prévention et le maintien d’un environnement sécuritaire et respectueux pour les employés, visiteurs et partenaires Desjardins.
Ce qui compte le plus dans ce rôle, c’est votre professionnalisme, votre rigueur et votre capacité à réagir avec calme et discernement en toute situation. Vous aimez travailler en équipe tout en demeurant autonome dans vos décisions ? Ce poste est pour vous.
Ce que vous y gagnez ?
Salaire horaire à partir de 21,15 $, selon le poste et les primes applicables.
Horaire à temps plein, entre 30 et 40 heures par semaine.
Bâtiments modernes, zones d’accès restreint et équipements technologiques avancés.
Environnement de prestige, sécuritaire et professionnel.
Nous investissons en vous en couvrant les frais de formation via GardaWorld Académie.
Possibilités d’évolution au sein de GardaWorld.
Uniforme fourni gratuitement.
Responsabilités de l'agent(e) de sécurité polyvalent(e)
Assurer le contrôle d’accès aux bâtiments et zones sensibles.
Surveiller les lieux à l’aide des caméras et systèmes d’alarme.
Effectuer des rondes à pied ponctuelles dans les bâtiments et les aires communes (aucune patrouille en véhicule).
Répondre aux alarmes, incidents ou situations d’urgence selon les protocoles internes.
Offrir un service à la clientèle courtois et professionnel aux employés, visiteurs et partenaires.
Rédiger des rapports d’incident précis et complets dans les systèmes informatisés.
Collaborer avec les équipes internes (immobilier, RH, TI) et les autorités au besoin.
Qualifications De L'agent(e) De Sécurité Polyvalent(e)
Détenir la citoyenneté canadienne ou la résidence permanente.
Autorisé(e) à travailler au Canada.
Permis d’agent de sécurité valide (BSP) – obligatoire.
Certificat de premiers secours – obligatoire.
Bonne capacité d’analyse, sang‑froid et esprit d’équipe.
Habileté à utiliser les outils informatiques et logiciels de gestion de sécurité.
Excellentes aptitudes en communication et en rédaction de rapports.
Vous êtes ambitieux(se), professionnel(le) et aimez relever de nouveaux défis ? Devenez ambassadeur GardaWorld et entamez une carrière des plus prometteuses !
SSQC D
GardaWorld : bâtissons un monde plus sécuritaire. GardaWorld, un leader mondial en sécurité, offre des opportunités de carrière passionnantes dans une industrie en constante évolution. Nous valorisons la diversité et invitons les talents de tous horizons à postuler.
Referrals increase your chances of interviewing at GardaWorld by 2x.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Security and Investigations
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Agent(e) de sécurité tactique, Laval- FR
Join to apply for the
Agent(e) de sécurité tactique, Laval- FR
role at
GardaWorld
Agent(e) de sécurité tactique, Laval
Unité d’affaire: Services de sécurité
Domaine de carrière: Agent de Sécurité
Lieu De Travail: Laval, Québec, CA
Vous êtes agent(e) de sécurité et recherchez un défi plus grand? GardaWorld recrute des agents de sécurité tactiques pour un site sécurisé situé à Laval. Ce rôle spécialisé vous place au cœur d’un environnement stratégique où vigilance, professionnalisme et esprit d’équipe sont essentiels. Chaque journée vous permettra de mettre à profit vos compétences en sécurité et en intervention physique.
Pourquoi ce poste d'agent de sécurité tactique?
Salaire compétitif : 29,89$/h + primes.
Avantages sociaux complets et uniforme fourni gratuitement.
Formation spécialisée offerte (emploi de la force – valeur de 680$).
Horaires variés, temps plein disponible.
Réelles possibilités d’avancement au sein de GardaWorld.
Responsabilités de l'agent(e) de sécurité tactique
Effectuez la patrouille des zones sensibles.
Vérifiez l’identité des personnes et contrôlez l’accès aux zones sécurisées.
Réagissez rapidement aux incidents et rédigez des rapports détaillés.
Assurez la surveillance proactive et le respect des protocoles.
Collaborez avec vos collègues et, au besoin, avec les services d’urgence.
Qualifications De L'agent(e) De Sécurité Tactique
Autorisation de travail au Canada.
Permis BSP valide.
Certificat de premiers secours.
Expérience préalable comme agent(e) de sécurité (intervention physique, patrouille, contrôle d’accès ou surveillance) — exigée. Expérience en sécurité tactique ou site sécurisé : atout.
Habiletés éprouvées en communication, gestion du stress et travail d’équipe.
Intégrité, vigilance et professionnalisme.
Idéal pour plusieurs profils avec expérience pertinente
Anciens militaires ou réservistes souhaitant poursuivre comme agent(e) de sécurité dans le civil.
Étudiant(e)s en techniques policières / sécurité incendie / criminologie ayant déjà une expérience terrain en sécurité (emplois d’été, stages, réserve).
Professionnels en reconversion ayant occupé un rôle de sécurité/sûreté, prévention des pertes ou gardiennage industriel.
Nouveaux arrivants possédant une expérience comme agent(e) de sécurité dans leur pays d’origine et un permis BSP valide.
Postulez dès maintenant pour devenir agent(e) de sécurité à Laval et franchir un cap dans votre carrière!
SSSECQC
GardaWorld : bâtissons un monde plus sécuritaire
GardaWorld, un leader mondial en sécurité, offre des opportunités de carrière passionnantes dans une industrie en constante évolution. Nous valorisons la diversité et invitons les talents de tous horizons à postuler.
#J-18808-Ljbffr
Drive business development in cash services as a Senior Director. Forge strategic alliances and oversee innovative cash management solutions for financial sectors.
This pivotal role involves spearheading business strategies and developing relationships with banking executives to optimize cash logistics and ATM operations. You will be tasked with identifying market trends and ensuring compliance with regulatory frameworks while enhancing service quality. Your leadership will focus on fostering exceptional client relationships and implementing business models that benefit all stakeholders.
Key Responsibilities:
• Develop and execute market-driven business strategies
• Monitor cash management and outsourcing trends
• Negotiate enterprise contracts and oversee RFP processes
• Collaborate with internal departments and external partners
• Maintain high levels of client satisfaction and retention
Requirements:
• Bachelor’s in Business or Finance; MBA is a plus
• Minimum of 7 years in business development or sales
• Experience in secure transportation or cash logistics
• Strong financial acumen and analytical skills
• Demonstrated success with high-value contracts
Lead strategic innovations in cash services to enhance partnerships and market position effectively.
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Service Delivery Manager
Business Unit: Aviation Services
Career Area: Operations and Administration
Location: Quebec, Quebec, CA
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head‑on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.
As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day‑to‑day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.
Job Responsibilities
Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with cross‑functional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications
Post‑secondary education or equivalent work experience.
A minimum of 1‑3 years of direct management experience.
Strong leadership skills with a track record of building high‑performing teams.
Exceptional analytical and problem‑solving abilities.
Excellent communication and interpersonal skills.
Fluency in French, spoken and written, is required.
Fluency in English, spoken and written, is an asset.
A strategic mindset with the ability to drive results in a dynamic environment.
Employment Type: Permanent
Location: Quebec International Airport (YQB)
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!
Accommodations are available upon request to support your participation during all stages of the recruitment process.
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment: Service Manager, Manager, Customer Service, Management
#J-18808-Ljbffr
Career Opportunities: Bilingual (EN/FR) Service Delivery Manager (243393)
Requisition ID
243393
– Posted –
Aviation Services
–
Operations and Administration
–
Canada
–
Ontario
Are you ready to lead, innovate, and elevate? GardaWorld is seeking a Bilingual Service Delivery Manager to steer our ship towards new horizons.
Job Responsibilities
Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with cross‑functional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications
Post‑secondary education or equivalent work experience.
A minimum of 1–3 years of direct management experience.
Conversationally fluent in both French and English.
Strong leadership skills with a proven ability to build high‑performing teams.
Exceptional analytical and problem‑solving abilities.
Excellent communication and interpersonal skills.
A strategic mindset with the ability to drive results in a dynamic environment.
Employment Type: Permanent
Location: Toronto Pearson International Airport (YYZ)
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Business Unit: Aviation Services
Career Area: Operations and Administration
Location: Mississauga, Ontario, CA
About GardaWorld
The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ)
Airports run on leadership, operational excellence, and exceptional customer service. At GardaWorld, we are looking for a driven and people-focused Service Delivery Manager to support airport security operations at YYZ in Mississauga.
If you thrive in fast-paced environments, enjoy leading teams, and want to build a long-term career in aviation operations, this opportunity is for you.
What GardaWorld Brings to You as a Service Delivery Manager
Salary between $63,000 - $77,000 annually
Full health and benefits package
Paid training and leadership development opportunities
Career growth within a global organization
Exposure to airport operations, aviation, and customer service leadership
Inclusive and collaborative work environment
What Your Days Will Look Like
Lead daily airport operations to ensure efficiency, safety, and service excellence
Drive operational performance and achieve productivity and quality targets
Support and coach frontline teams in a fast-paced airport environment
Improve workflows and operational processes to enhance customer experience
Collaborate with airport stakeholders and internal teams
Monitor operational KPIs and support continuous improvement initiatives
Resolve operational issues quickly to maintain seamless operations
Ensure compliance with operational and aviation security procedures
What We're Looking For
Post-secondary education or equivalent professional experience
1 to 3 years of leadership or operations management experience
Strong leadership, communication, and problem‑solving skills
Experience working in fast‑paced operational environments
English is required; French is considered a strong asset
No artificial intelligence (AI) tools are used in the screening, assessment, or selection of candidates for this position.
Vacancy Status: This posting is for a current position within the organization.
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment: Service Manager, Manager, Customer Service, Management
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