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Role DescriptionThis is a full-time on-site role located in Toronto, ON, for a Bilingual Exam Center Admin & Coordinator (French and English) The role involves managing daily administrative tasks, providing excellent customer service to exam candidates in French and in English (As per the requirement) and ensuring the smooth operation of the exam center. Responsibilities include scheduling exams, maintaining records, coordinating with examiners and candidates, overseeing the financial transactions related to exam registrations, and handling inquiries from clients. Attention to detail, professionalism, and effective communication with both English and in French speaking clients are essential for success in this role.
QualificationsStrong Communication skills in both French and English languages to professionally interact with clients and team members is MUST.Proficiency in Administrative Assistance and Organization Skills, including scheduling, record-keeping, and multitaskingExperience in Customer Service, with a focus on providing a positive and professional client experienceBasic knowledge or experience in Finance, including handling payments and maintaining related documentation is a plusHigh level of attention to detail, ability to prioritize tasks, and problem-solving skillsFamiliarity with exam coordination and language education or testing is an assetProficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant toolsPrevious experience in a similar role is an advantage